Questions tagged [cpanel]

cPanel is a popular control panel for web hosting. Not to be confused with [control-panel]

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4k views

CPanel - Is it possible to download a file with direct link to our own FTP folder?

I was wondering if there is a way to download a file with direct link to my own FTP Folder (using CPanel) without downloading it to my computer first. There are some methods to automate this process ...
5 votes
2 answers
6k views

Redirect all HTTP traffic to HTTPS including subdomains

I'm trying to redirect all HTTP traffic to HTTPS including subdomains. I have the domain setup with FastComet on their Shared Hosting using cPanel. Some examples of how I like to redirect. http://www....
0 votes
1 answer
312 views

(FATAL): The background process “SQL Databases and dependent apps” failed with a fatal error: The subprocess reported error number 127 when it ended

I am installing CPanel in ubuntu 20.04. But getting MySQL related error. (FATAL): The background process “SQL Databases and dependent apps” failed with a fatal error: The subprocess reported error ...
0 votes
1 answer
23k views

PuTTY Fatal Error: Remote side unexpectedly closed network connection

I am attempting to connect to our server via SSH using PuTTY and receive this error immediately after entering user credentials: Remote side unexpectedly closed network connection I used to be able ...
0 votes
0 answers
34 views

Sync cPanel mail server to Microsoft Exchange Server

we have Microsoft exchange server 2019 locally and have a cPanel for our mail organization account, we need both server we want exchange server send and receive from cPanel server via pop3/smtp or ...
0 votes
0 answers
61 views

Accessing ssh user management console from BlueHost cPanel

I created a private key and configured a PuTTy session to use it; however, when opening a session, providing my password, and submitting, I'm informed that Shell access is not enabled on your account!....
0 votes
1 answer
91 views

redirect website to VPS, but other DNS records remain in Cpanel host

I want to redirect my website to a VPS, but remain all other things like mail server in my CPanel host. In zone editor, I define an A record that points to my my VPS and a CName for www mydomain.com. ...
0 votes
2 answers
1k views

FileZilla Error: Connection timed out after 20 seconds of inactivity, Could not connect to server Cloudflare Issue

Here is the connection log: Status: Resolving address of ftp.mydomain.com Status: Connecting to 172.67.128.141:21... Error: Connection timed out after 20 seconds of inactivity Error: Could not ...
0 votes
0 answers
306 views

Unsupported certificate option "-t" at cpanel terminal

I'm creating a ssh key authentication in the cpanel terminal as recommended by cpanel, So I'll be able to integrate git version control: https://support.cpanel.net/hc/en-us/articles/4404218477207-How-...
1 vote
1 answer
2k views

Is there a way to count the number of files in the root directory of a web server using FTP or cPanel?

I have a website on Bluehost and it's exceeding its file limit. I have a lot directories and I want to know which of them has the most files in it so that I could see weather I could delete them to ...
1 vote
4 answers
13k views

Why common two IP addresses for two nameservers in one server

In this common case: ns1.domain.com: IP1 ns2.domain.com: IP2 What I know the two IP addresses used like if one unreachable, the other will use as a secondary choice and user still can access the same ...
0 votes
2 answers
169 views

How to gain access to WHM (CPanel)?

I have started on a new project and need to access the WHM and cPanel. I have tried to log into the server through SSH (denied). I then used the terminal on cPanel to run some commands and get ...
0 votes
0 answers
615 views

SOLVED: cpanel/WHM cannot terminate accounts beacuse of /etc/shadow

i couldn't find the answer after searching. when i try to terminate an account in my WHM, I face the below error API failure: (XID sngjqn) The system failed to lock the append-only (+a) file “/etc/...
0 votes
2 answers
1k views

Can one extract the files in a .tar.gz and upload them individually onto cPanel?

I am in the process of migrating my website from Bluehost to a different hosting company. I downloaded the entire backup of the cPanel (61 GIG) successfully, but uploading files is incredibly much ...
0 votes
2 answers
4k views

Codeigniter Imagick warning on godaddy linux hosting

I am using godaddy linux cpanel hosting and install fresh copy of codeigniter . And getting the following error on each session. A PHP Error was encountered Severity: Core Warning Message: PHP ...
0 votes
1 answer
56 views

CPanel cron job - taking UK's DST into account

Is there a way to take the UK's daylight savings time (GMT vs BST) into account when setting up a cron job in cPanel (hosted with GoDaddy if it makes any difference)? I doubt it, and it's not ...
0 votes
1 answer
924 views

FTP client logged out immediately after logging in. Pure-ftp/Cpanel/WHM

I'm trying to enable ftp on a cpanel/whm server but users are having trouble logging in. Ports are open and I can see connections are reaching the server because they are logged. However the clients ...
0 votes
2 answers
139 views

Install SSL certificate only in CPanel

Let me see if I can explain this clearly. I'm new to SSL certs. I already got a SSL cert for my company domain xxxxxx.com and is installed in the Cpanel. Now I have an A record created which is abc....
0 votes
1 answer
848 views

How to show country, city name in cpanel?

I'm using Cpanel, I would like to show country name and city name in login page, something like this: For example: Your IP address is : xxx.xxx.xxx.xxx Your Country name is: USA Your City name ...
1 vote
1 answer
3k views

Is there a way to give a user limited, non-admin account access in cPanel?

I have a dedicated virtual server with two domains domainA/domainB on it. Each domain has its own cPanel account. I want to give someone access to very specific items ("metrics" items, ie: Webalizer, ...
0 votes
0 answers
73 views

Secure size-limited backups to a cPanel-controlled website

So I've just got a new computer and want to start doing the "right thing" with automatic backups. I've got a website (shared hosting, managed via cPanel), so the extra space on my server ...
0 votes
1 answer
233 views

IIS 7 redirects to IP

On the domain cpanel, I have subdomain A record pointing to the IIS server IP, but once the subdomain is accessed, the browser is redirected to the IP, and it is shown in the address bar. How to force ...
0 votes
0 answers
641 views

Unjustified high load averages

I'm getting rather strange behavior in a new VPS system that i'm administering. I hav ebeen facing this issue for around a month and i've tried everything in my power to find out what's causing it ...
2 votes
3 answers
951 views

How to add raw dkim record

I need to add my DKIM record as a text entry to my DNS. I have succeeded doing this for one domain already - cPanel gave me an entry like this: default._domainkey IN TXT "v=DKIM1; k=rsa; p=[lots of ...
0 votes
0 answers
101 views

DNS records: Save emails in two different mail servers depending of the subdomain

I'm using Namecheap Web hosting with cpanel, I want the emails sent to domain.tld to be saved into the Namecheap's Private Email (non cpanel), and the emails sent to sub.domaim.tld saved to the cpanel ...
-1 votes
1 answer
25 views

CPanel - replace all references in user account of domainA with domainB

Trying to solve an easy case for when a user's domain name expired (and got stolen by squatter wanting a ransom!), for a global replacement of any text in that user's cpanel folder of the old expired ...
0 votes
1 answer
174 views

SSHd of Linux Server keeps on getting failed and recovered every few hours

I am using Digital Ocean's Droplet Linux server, with Cpanel. It was all ok but now we are receiving continuous mails every 2 hours from Cpanel with title, "[Hostname] FAILED ⛔: sshd (Server IP ...
0 votes
1 answer
308 views

How can I fix this cPanel Issue?

Anytime I visit my website, I see: "Fatal error: Unknown: Failed opening required '/var/lib/sec/prepend.php' (include_path='.:/usr/local/php73/pear') in Unknown on line 0" I use a dedicated server. ...
0 votes
1 answer
89 views

Self managed secure fileserver

I have 4 people who need to have a shared drive setup on a remote server. Confidentiality and encryption are important and hence most commercial web services (google drive, aws etc) are out of ...
2 votes
2 answers
3k views

Why is allowing root login via FTP( on cPanel) a considerable security risk?

I find it very convenient to administer my whole server by logging in as root. However, CSF tells me that it is a "considerable risk" to allow login to FTP via root, and other websites I googled ...
1 vote
1 answer
69 views

How Can I achieve Domain redirection without paying hosting for every domain?

a friend of mine had recently bought some domain (domain1.com, domain2.net, domain3.org) and he wants to forward them to the main one (maindomain.com). The hosting is on a shared server (not a ...
1 vote
1 answer
73 views

Need help locating SSH access on cPanel

I have cpanel 78.0.41, looking up online I've been told that it is in Security/SSH Access or Advanced/SSH Access but I can't locate it anywhere. I also tried to locate the terminal but I can't see it ...
1 vote
1 answer
332 views

Hosted emails on cPanel - How can I stop a user form deleting emails?

Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel? I have already created another mailbox that will auto-forward incoming emails - but I would like ...
2 votes
1 answer
7k views

mac cPanel: "puttygen: error loading unrecognised cipher name" [duplicate]

Not sure what's causing this error - trying to convert my private ssh key to .ppk format within cPanel for SFTP via filezilla. I generated my keys using the following command: ssh-keygen -t rsa ...
1 vote
1 answer
353 views

FTP connection error in EC2 instance with secondary EIP

Recently I have launched an EC2 instance with WHM-cPanel. I have associated 5 EIP to the instance and assigned them for 5 different site in WHM panel. Sites are running good but connecting via FTP ...
1 vote
0 answers
29 views

How to point a subdomain to run applications using virtualenv on ec2 (AWS)

I added an ec2 instance (ubuntu server) in aws, installed python3.7, virtualenvs, pointed ec2's elastic ip to a subdomain, entered virtualenvs and made a webapp to run the web application. How do I ...
0 votes
0 answers
36 views

CPanel Won't Serve Files Owned By Other Users

I have an automated CI environment running as a non-root user which writes files to a www directory managed by WHM/CPanel. The files get there OK and if I chown them after they've been copied over ...
1 vote
1 answer
409 views

CORS Blocking Some Files and not Others

I am accessing image files on one server from code in my website on another server, so CORS is required. The images are placed on a canvas, and I use canvas.toDataURL() to obtain the resulting URL, so ...
0 votes
1 answer
311 views

huge log generate in WordPress websites

In the past days, some WordPress websites generate huge error_log in public_html! all websites have cPanel. in all websites that have this problem, those error logs are the same content. PHP Warning:...
0 votes
0 answers
202 views

Server reaches 100% CPU usage and goes down

Every night the web server is using 100% CPU and all websites stop working. I have checked the server logs, in the log, I am getting below error – and this process taking more than 100% CPU usage and ...
0 votes
2 answers
2k views

Domain Email Forwarding to an Exchange Mailbox

I am a long time user of Outlook (desktop). Lately I’ve identified it would be useful to easily access my calendar/contacts/tasks, currently stored locally on my PC, from my (Android) phone. One ...
0 votes
1 answer
89 views

Is it possible to share a directory across WHM accounts?

I'm trying to install a single instance Matomo across multiple WHM accounts. I've done this before just by changing the DocumentRoot within httpd VirtualHost configurations, however with the WHM/...
0 votes
1 answer
253 views

cPanel can be setted up for Windows Server 2012 R2 or Windows 10 [closed]

After googling, I found that cPanel is available and free for CentOS. Could you please tell me if it's similar to Windows Server 2012 R2 or Windows 10. Thanks in advance.
0 votes
1 answer
129 views

Effeciently delete thousands of files with similar but different names

I need to delete thousands of files that have similar names but different endings. They were created by malware that attacked a client's shared hosting and infected multiple wordpress sites. I'm using ...
2 votes
1 answer
3k views

Unable to install Supervisor on shared hosting [closed]

I am trying to install supervisor to keep my jobs running .. this is my first time using it and as far as i understand i should first enter apt-get install supervisor from the terminal. Please note i ...
0 votes
0 answers
573 views

PHP shows outdated MySQLnd version

PHP is using MySQLnd 5.0.12-dev and we cannot figure out how to get it to use the newer versions. The server has MySQLnd 5.6.40 installed but we cannot figure out how to get it to use it. We've been ...
0 votes
1 answer
292 views

How to verify domain ownership for Google Maps Api using CPanel?

I am having problems tryign to configure a Google Maps API key. I could be wrong, but it looks like I have to associate a domain with the API key, using https://www.google.com/webmasters/...
13 votes
2 answers
52k views

How to access WebDAV using Windows Explorer on Windows 7?

Using cPanel on my shared web hosting account, I set up a WebDAV directory and account. But neither the Wizard-based "Add a network location", nor the net use approach result in any successful ...
0 votes
1 answer
2k views

How to compress a large number of files (resulting in high volumes) using cPanel File Manager

I often find that the compression operation times out (without any notification message) when we try to compress large volumes of files in cPanel File Manager. I think it is due to some timeouts. I ...
0 votes
1 answer
1k views

Repair C compiler via telnet

When I try to install a perl mod in cPanel I get this error: Checking C compiler....Could not locate an executable "gcc" binary....Done ** Unrecoverable Error ** The C compiler is not functional ...