A multinational information technology corporation based in Round Rock, Texas, United States, that develops, sells and supports computers and related products and services.

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101
votes
4answers
9k views

What is the purpose of the tiny ruler that I've just pulled out of the side of my Dell Latitude E6430?

On the side of my Dell Latitude laptop, above the DVD drive, is a slot marked 'EC'. Pulling on it revealed a strangely shaped ruler with a temperature converter tool on the back. What is this? Why is ...
51
votes
9answers
15k views

What is the right procedure to safely remove stickers from a laptop?

My new Dell Studio 15 has those annoying "permanent" decal stickers for Windows Vista and Intel Centrino processor. I want them gone. I don't want to try to peel them only to discover that I've ruined ...
10
votes
6answers
37k views

What does 1080p mean in laptop resolution?

Dell is selling a laptop (Studio 15) where the options for screen resolution are 720p, 900p, and 1080p. What do they mean? I've found a Wikipedia entry that lists the old confusing (UXGA, WUXGA, ...
10
votes
3answers
54k views

OEM Office 2010 without media - how to reinstall?

I have recently purchased a new office desktop PC from Dell with OEM version of Windows 7 Pro and Office 2010 Pro. One of the reasons I always use Dell is that they always supply installation media ...
10
votes
7answers
29k views

Function keys on Dell laptop work double as OEM keys

I'm working with a new Dell Studio 1555, and the F1-F12 keys at the top of the keyboard are dual function with OEM keys such as volume and screen brightness. The problem is, is that the OEM keys are ...
9
votes
2answers
351 views

Buying a Laptop Battery - OEM vs. 3rd Party

Looking at a replacement 9-cell battery for my Dell 1525 I've noticed that the OEM batteries that Dell sells are up to 3x more expensive than batteries sold by a 3rd party vendor. Is the Dell premium ...
8
votes
4answers
1k views

How can I return a Microsoft License delivered with a Dell computer?

I have to change my current single core Pentium computer to a new Dell XPS8300. Unfortunately, I'm deadly allergic to Microsoft and someone where I work says I can return the Microsoft Windows that ...
8
votes
2answers
8k views

What is the Dell “FGA Module”

When looking at the list of items included with the Dell XPS 15 I see: FGA Module: Catalog Number / Description = PPAN1303_023/PPAN1305_027/BTO Product Code = FG0011 What does it represent? I found ...
8
votes
2answers
9k views

Tools to modify UEFI Variables in Windows/Linux?

I have a DELL machine that use Phoenix SecureCore Tiano as its UEFI/BIOS However, it is totally not configurable as its UEFI shell & menus are hidden in BIOS Setup. I'm wondering if there were ...
7
votes
6answers
5k views

Will I see performance benefits from an SSD in my laptop?

I have a Dell Latitude D520 1.6ghz, 4gb ram. I'm looking to postpone a laptop upgrade by getting one of the new Intel X25-M G2 SSDs. Any thoughts or experiences on if such an upgrade will help? I ...
7
votes
8answers
14k views

Is it normal for the laptop charger to spark when plugging in?

All the laptop chargers I had until now sparked whever I plugged them in. This is true for my old charger (the bulkier / rounder Dell model) and the new charger (the flat Dell model) with two ...
7
votes
3answers
499 views

How do I get rid of this old hard drive in my machine?

I bought it about 5 years ago and it came bundled with Windows Vista. When Windows 7 launched, I waited a bit then realized it would rock with an SSD. So I bought an SSD and added it as my primary ...
7
votes
2answers
7k views

Function keys require Fn modifer. How can I make them default?

On my Dell Studio 15, the function keys, by default, do things like switch the radio on/off or change the brightness or sound. To use them as function keys I have to hold down the Fn modifier. I use ...
7
votes
3answers
18k views

Error 0xc0000260 when installing Windows 8 Consumer Preview on an old laptop

I'm attempting to install Windows 8 Consumer Preview on a Dell Inspiron 8600, and I am getting a 0xc0000260 error. Googling around, I found that others get this error when installing on a Virtual ...
7
votes
2answers
15k views

What are the advantages to install Windows 7 with UEFI?

I just received a Dell Precision M4600 and looking at BIOS it seems it has UEFI support but it is disabled. So due to the fact that I need to reinstall Windows 7 from scratch, do you suggest to ...
6
votes
5answers
8k views

Can a virus corrupt a hard disk?

Shorter version: Hard disk corrupt, vendor claims warranty does not apply since it was "due to a virus" and "problems due to software are not covered under the warranty". Longer version: My Dell ...
6
votes
5answers
22k views

Why doesn't Windows 7 allow me to format?

Dell support can be fun to deal with right? Ultimately, I have been going back and forth with Dell on an issue and came to reinstalling Windows 7 32-Bit Pro. The problem is that Windows Setup will ...
6
votes
3answers
17k views

Enter / Return key stops working

I have a Dell Latitude E5400 laptop running Windows 7. Everything runs fine on it for days then I suddenly notice the enter/return key is no longer working e.g. I could be writing an email, press ...
6
votes
5answers
5k views

Dell laptop power cable always falls out!

I have a Dell Inspiron 1720 laptop, about 18 months old. The problem is that the power cable keeps on falling out. It's just sitting on a desk, but minor movement can cause it to come out. From a ...
6
votes
6answers
12k views

Computer prints blank pages before and after content

This would seem like a pretty simple question but I have exhausted every idea I can come up with. I bought a brand new Dell Latitude E5410 not too long ago with Windows 7 OS. I installed office 2010 ...
6
votes
1answer
924 views

Windows Photo Viewer - Yellow?

I have a Dell M4500 attached to a dock with two Samsung SyncMaster 2443. For some reason all images in Windows Photo viewer have a yellow background and it distorts the image. Viewing the same image ...
5
votes
1answer
271 views

Compaq RAM that does not fit into Dell laptops

So I pulled out this weirdo SODIMM RAM stick from a Compaq laptop, and much to my suprise it's slit is at a little different point, and so it does not fit into our other Dell laptops. Is it a ...
5
votes
8answers
12k views

No Bluetooth on Dell Vostro 3500

I recently purchased a Dell Vostro 3500. I could not find any way of activating the bluetooth device. I looked at the BIOS and tried installing the bluetooth drivers which said that no bluetooth ...
5
votes
4answers
678 views

Help in diagnosing what's wrong with my computer

I have a DELL XPS 1710. Yesterday night while I was doing nothing special (browsing the web and chatting on the IM, it all of a sudden froze. I restarted it and now the screen is filled with green ...
5
votes
5answers
33k views

Intel hd or Mobility Radeon? [closed]

I have decided to get a new Dell Studio 15 laptop. They have an option of adding a "ATI Mobility Radeon™ HD 4570, 512MB" card for an extra $100 instead of the included "Intel HD Graphics" card. How ...
5
votes
6answers
30k views

3 displays with Dell Laptop (2 monitors + laptop display)

I have a Dell Latitude 8420. It is connected to a dock. Is there any way to have two monitors connected to this setup and also use the laptop screen too? I want the desktop extended on the 3 ...
5
votes
5answers
5k views

Dell Windows 7 recovery disk, lost Cd key

I have a Dell XPS desktop and my hard drive crashed recently. I went out a purchased a new hard drive and installed it, But I have a problem... I bought the computer from my brother a few months ...
5
votes
4answers
26k views

Wifi Adapter not working in windows 8

I have Dell Inspiron 15R N5010 with the Network Adaptor card as Broadcom 802.11n Network Adapter Provider : Broadcom File version : 5.100.245.20 Driver Provider : Microsoft Digital Signer : ...
5
votes
2answers
645 views

Upgrading laptop processor

I have a Dell Studio 17. It's a few years old, and I wanted to upgrade the processor. It currently has an Intel Core 2 Duo T5750 @ 2.00GHz My question is how can I find out which processors are ...
5
votes
1answer
3k views

pcdrsysinfosoftware.p5x - Entry Point Not Found

I'm getting this pop sometimes on my Dell Windows 8(upgraded from Windows 7) Laptop. Want to know why i get this and how to not to get it
5
votes
4answers
2k views

Can a 20V 4.51A power supply be used with a computer that requires a 19V 3.42A power supply?

I have a laptop that says it needs a 19V 3.42A power supply. I have a Dell 20V 4.51A power supply. Can I use this power supply with my laptop, or will it destroy the machine?
5
votes
4answers
8k views

How do I control iTunes from my Dell keyboard's media keys?

My Dell keyboard has media keys for play, pause, stop, mute etc. They work in iTunes, but only if iTunes has window focus. How do I make them work regardless of the window currently in focus?
5
votes
1answer
626 views

Is DELL's HP-P2507FWP PSU's 20-pin connector wiring non-standard?

My old PC's ATX PSU died and I got a replacement in the form of a DELL 250W Power Supply model# HP-P2507FWP. It has the exact set of connectors (except for an additional, unused, 6-pin connector), ...
5
votes
2answers
812 views

Poor TCP performance over single connection, but not over multiple?

On two separate Dell machines, I seem to be having an annoying performance problem when downloading over a single connection. The one I've just tested this all on is a Dell Dimension 3000, XP SP3, P4 ...
4
votes
5answers
6k views

I have 4GB of RAM installed but only 2GB are useble?

In the BIOS it says 4096MB, so the BIOS detects it. However Windows 7 only lets me use 2048MB. What's the problem?
4
votes
3answers
183 views

What's my resolution?

What is the resolution of my Dell Inspiron E1505 if my laptop says the screen resolution is 1400x900? Is it 720p or more?
4
votes
1answer
500 views

Strange magnets in Dell Vostro 3460

More of a curiosity than a technical question. I have a Dell Vostro 3460 laptop, and I just noticed it has two magnets embedded on both lower right and left corners near the USB ports and headphone ...
4
votes
2answers
7k views

Dell Latitude D830 laptop - disable touchpad

The touch pad is a real pain because it seems to pickup my hand as I'm typing. I never use it the touchpad, I prefer using the the finger pointer on the keyboard between letters G-H-B. Is there a ...
4
votes
3answers
24k views

How is the extra mSATA SSD disk used/configured in a Dell XPS laptop?

Some machines in the new XPS laptop range from Dell come with a regular, large (500GB+) HDD and an additional 32GB m-SATA SSD. The only detail I can find about this extra drive on the Dell site is ...
4
votes
1answer
1k views

Which UNIX or Linux distribution works on a Dell M5010 without having to compile any drivers?

I want to have UNIX or Linux on my laptop but I found that the wireless did not work on all the ones I tried. I have not tried again for over 6 months but don't have the time to experiment. It took me ...
4
votes
7answers
6k views

Dell XPS M1530 overheating

My Dell XPS M1530 gets insanely hot. What can I do? -- edit I just confirmed that the cooling fan is not moving. Is there any way of replacing a laptop fan?
4
votes
3answers
20k views

Get two-finger scroll on Windows laptop touchpad (like on macbook)?

I have a Dell Latitude laptop. Scrolling using the touchpad is possible by sliding along the right (or bottom) side of the touchpad. This doesn't work too well for me. Is it possible to configure the ...
4
votes
2answers
365 views

Dell M6700 much slower when connected to external battery pack (Energizer XP18000)

A while back, I bought some external battery packs to extend the battery life of my laptop. They're Energizer XP18000s. But I got the feeling that my laptop was going much slower with the battery ...
4
votes
1answer
5k views

How do I install Windows 7 (with Intel RST) and Linux to dual boot on a Dell XPS 15?

I have recieved a new $work laptop, a Dell XPS 15 with a 128GB mSATA drive and a a 1TB 5400 HDD. It came with Windows 8 installed, which is not supported by my employer and must be re-installed with ...
4
votes
3answers
8k views

How can I permanently disable the Dell Pointstick?

I am using a Dell Latitude E6520, with a pointstick. I've tried disabling the pointstick, and disabling tap-to-click on the pointstick within the Dell touchpad control panel (screenshot below), but ...
4
votes
2answers
10k views

How to move an existing installation of Window 7 64bit to UEFI (from legacy)

I have a laptop that has Windows 7 64 bit Enterprise edition. It is already filled with plenty of Software and drivers. The laptop (Dell E6220) supports booting through UEFI, but the insatllition was ...
4
votes
2answers
2k views

Removing the BIOS password on a Dell Laptop [duplicate]

Possible Duplicate: Reset or remove the BIOS password on my laptop I have a Dell D620 laptop. My younger brother set password by mistake on BIOS Setup and forgot it. How do I reset the BIOS ...
4
votes
5answers
12k views

Docking Station Sound Doesn't Work on Dell D830 with Windows 7

EDIT: I can only mark one answer as the correct one but the actual solution was a combination of two comments (updating the BIOS to A15 AND installing the Sigmatel audio drivers). I have a Dell ...
4
votes
2answers
4k views

Diagnosing Hardware Interrupt Process Usage Problem on Dell Dimension

I've got a 5 year old Dell Dimension running WinXP SP3 that's really chugging along - Process Hacker (and Windows Task Manager) both report abnormally high Interrupt CPU usage. This ranges from ...
4
votes
2answers
2k views

Vostro 3700 and Geforce 330M drivers (post-300 version)

Edit: After trying again with the latest drivers and starting from scratch I've managed to get the installer to detect the card correctly, but after the install both my Intel and nvidia cards are ...