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9
votes
3answers
18k views

How do I troubleshoot a slow hard drive?

My computer is suffering of slow-downs and I'm not surprised (it's around 6 years old). Here's what I've verified: They are not very frequent (only a couple of times a day). When they happen a ...
7
votes
5answers
12k views

Motherboard temperature reaches 124° C?

This is a brand new PC build (only a few days old.) There are plenty of fans in the case, but after a few hours of playing Skyrim, this is what Speccy reports: My usual motherboard idle temperature ...
0
votes
1answer
32 views

What does the health status percentage represent in CrystalDiskInfo?

I wonder what the health status percentage represents in CrystalDiskInfo: 100%: 99%: 91%: Absent: I use CrystalDiskInfo on Windows 7 SP1 x64 Ultimate.
15
votes
3answers
8k views

How to prevent Chrome from refreshing page when viewing source?

When viewing page source in Google Chrome, the browser opens a new tab and basically pastes the URL in with the view-source: prefix. This is undesirable. As a developer, I may include some diagnostic ...
0
votes
0answers
237 views

Diagnose failure in Dell d630

A Dell d630 is showing signs of failure: On startup, often nothing is seen on screen. it's about 50:50 if it starts up fine or does nothing Plugging in an external monitor when nothing appeared, we ...
2
votes
2answers
5k views

Intel Driver update utility

I am trying to run the Intel Driver Update Utility but in Opera, Firefox and Chrome I get nothing, while in IE8 the pllugin is installed and when it runs it gives an error "" The NTVDM CPU has ...
1
vote
1answer
127 views

How do diagnose stuttering performance in games without buying replacement hardware?

I own a reasonably high performance, although a bit outdated (4 years), computer and have been, for some time, experiencing bad performance and about 1 second freezes on all of the games I play. I ...
0
votes
1answer
374 views

I suspect my system is locking up occasionally because it's overheating. Any suggestions to diagnose an overheating issue?

For about a year now, I've been trying to diagnose occasional system freezes/lockups--no BSOD, no warning or messages after reboot--the system simply freezes. I reboot/reset and everything works fine. ...
13
votes
1answer
37k views

diagnosing 100 percent disk usage in windows 10

Since updating to win 10, I'm experiencing issues with my disk usage. From time to time (sometimes every 10 minutes, sometimes once every few hours) my system becomes unresponsive because the disk ...
1
vote
2answers
676 views

Determine what component of my PC is broken

I was playing Skyrim and suddenly the PC froze. I had to reset it by pushing the button. On reboot the display is very weird and I can't figure out what's wrong. My guess would be the graphic card (...
0
votes
0answers
78 views

Interpreting results of windows memory diagnostics

I've been having some troubles with my computer lately, and tonight ran the windows memory diagnostic. I ran the extended test. It completed not showing any errors during the run, however I don't ...
1
vote
1answer
1k views

What HDD diagnostic tool to trust?

I recently purchased external HDD (Samsung M3 Portable External Drive 1TB). I run basic diagnostic tests with SeaTools for Windows and unfortunately Short DST and Short Generic tests fail. I then ...
1
vote
0answers
6k views

Can’t get Seagate Seatools to do a thorough test of a 1TB SATA drive

I have a Seagate 1TB HD set up as my boot drive, and according to its SMART parameters, it’s starting to fail: the “Reallocated sectors count” is at 458 (and has been increasing for the last months), ...
1
vote
1answer
87 views

Is there a way to automate computer diagnostics

What I'm wondering is if there is a way that you can make a cd that boots up Memtest86, runs it through, and if there is no error, restarts and then boots up a hard drive checker that verifies the ...
-1
votes
1answer
38 views

What is essential to test after a power surge for an unprotected PC? [closed]

If a power surge occurs at such a level that a total blackout has occurred, but my Windows PC still boots correctly, what are the most vulnerable areas of my hardware that I should check or tests I ...
0
votes
1answer
52 views

Do I need to replace my laptop's HDD? (GSmartControl analysis)

I've got an ASUS laptop that is 5 years old already, never had a problem with it. After some weeks with it being not as responsive as usual, yesterday I formatted and repartitioned the HDD, and gave ...
0
votes
0answers
4k views

What can explain a large usage of shareable memory on Windows?

I notice that 6.5 GB of my RAM is used as "shareable" memory. What can explain such a large usage? I tried to list processes by size if shareable memory in the Resource Monitor, but I don't see ...
1
vote
1answer
729 views

What is the compaq diagnostic partition?

I have a very new Lenovo notebook but I see nowhere a compaq logo or something else. What is the compaq diagnostic partition and for what is this? Why do they use this in very new notebooks? Where ...
0
votes
0answers
102 views

Black line across screen on Dell Latitude E6430

I have been using Dell Latitude E6420 with Ubuntu 14.04 LTS from 2 months. Everything was working fine. Suddenly, black line on top of screen came and not going back. I tried to to take screen shot of ...
1
vote
0answers
41 views

How can I diagnose recurring but unpredictable brief system hangs?

Yesterday, I wiped my / folder and installed a new version of Linux over my old executables, retaining my data mounted on other partitions and drives. Since then, the system will periodically hang for ...
0
votes
1answer
123 views

Which driver causes the BSOD Driver Power State Failure?

I get a BSOD with DRIVER_POWER_STATE_FAILURE on my Dell laptop running Windows 7 SP1. It got replaced once, but that one has the same error. The BSOD occurs only when it tries to awake from energy ...
0
votes
1answer
66 views

Server automatically shuts down at night for no apparent reason

Since a couple of weeks, I find my Windows 2008 R2 Server down every morning. I have checked the battery and it is not the problem. I turn ON the machine and it works normally, until it shuts down on ...
0
votes
0answers
265 views

What could cause heap corruption?

Preamble: I would assume that this is just a bug, but I've been having some mysterious problems with this machine, so this question is (partly) an attempt to rule out hardware as a likely cause. I've ...
1
vote
4answers
2k views

ASUS RT-N66U how to identify source of traffic spike

I have an ASUS RT-N66U as my home router. We are experiencing some traffic spikes in downloading over WiFi that slow all other activity to a crawl. Is there a way to identify the source (ip/host) of ...
0
votes
0answers
298 views

How can I figure out what's keeping my monitors from turning off?

For some reason my monitors won't turn off, and the screensaver never comes on - either in Windows, or at the lock screen. I'm on a desktop with two monitors, using an up to date Windows 8.1, drivers, ...
0
votes
2answers
7k views

Microsoft Sculpt keyboard malfunctioning (system conflict?)

I have Win7 x32 on my office desktop PC and recently I bought Microsoft Sculpt Ergonomic Desktop which consists of wireless mice, keyboard and numpad. The communication between these input devices is ...
7
votes
2answers
8k views

Windows 7 x64 installation freezes on new PC build

Symptoms While attempting to install Windows 7 (64 bit) on my new PC build, it freezes usually at the point where it is expanding the windows image, but has frozen as early as accepting the licence ...
0
votes
0answers
381 views

Is my hard drive failing? Win 10 won't boot

My son's Windows 10 laptop won't boot, laptop fell a couple feet while powered up but booted fine right after that. A couple hours later it wouldn't boot, and got stuck after a few seconds on the ...
0
votes
3answers
362 views

Poor performance with large .txt

Is there an inherent bug in the design of .txt that signficant performance drops can be experienced when working with relatively large files? Working with a file of over a million characters on ...
16
votes
2answers
56k views

How to get results from Memory Diagnostics Tool?

I ran the Memory Diagnostics Tool in Windows 7 64 bit. I have 16G RAM. It reported hardware problems. This is a new system with new memory. When the system rebooted I was expecting an icon in the task ...
22
votes
1answer
16k views

How to Diagnose a Pre-Operating System Load or Hardware Issue

How can I find out if my problem is hardware based? If it is, how can I figure out what component is to blame How can I fix other pre-operating system issues? As an aside, what are all of these ...
7
votes
1answer
1k views

What can I do if my dasKeyboard has dead keys?

I have an out-of-warranty dasKeyboard Professional (with Cherry MX Blue key switches). I acquired this keyboard as a new replacement in a warranty keyboard swap. Their warranty service is very slow ...
0
votes
0answers
22 views

After repairing my computer is there anyway I can know its fully functioning? [duplicate]

I dropped my laptop from approximately 1 foot in the air and it was subsequently repaired by a computer technician. He said there was some damage to the GPU. But after being repaired, I think the ...
2
votes
1answer
18 views

Diagnose MS Word's for bottleneck(s)

When merging two different Word documents I sometimes get really odd errors. Sometimes in the error message is stated, that a font is missing, sometimes - "insufficient RAM or disk space", sometimes - ...
0
votes
1answer
55 views

How can I run a diagnostic install on a Mac dmg?

I know how to do this in Windows, example in the commandline: msiexec /i gtk-sharp-2.12.22.msi /l*v c:\Users\anyuser\Documents\gtk-sharp-msi.log (Documentation: http://technet.microsoft.com/en-...
0
votes
1answer
581 views

How to start Epsa Diagnostics for a Windows 10 based Dell Laptop?

I'm having trouble with some hardware due to which I am trying to start the Epsa diagnostics which is usually accessed from tapping the F12 key at the time of Boot at the dell Logo.But now after the ...
2
votes
2answers
3k views

Identify and repair/replace faulting component in LCD monitor

At present, I have 4 dead or dying-to-the-point-of-being-useless LCD monitors that I'd like to diagnose and fix. They're all 28" 1920x1200 monitors, of various ages. I seem to go through one every 2 ...
1
vote
1answer
486 views

SMART Extended Self Test on a new Hard Disk

Is it normal that the SMART extended self test to run for hours on a new hard disk. So far, the test is running on my laptop for 2 hours. What is it doing? If I stop the test, will it damage the hard ...
1
vote
1answer
194 views

I'm in the US and computer only works when power supply is in 230V position. How do I diagnose this?

So, I replaced a computer PSU about six months ago. And, the computer power down intermittently. I've found: it's not over heating. Monitor shows it running cool. it's not graphics related. ...
18
votes
6answers
65k views

Util to check external USB Drive health? [closed]

I tried a few utils and none of them worked. Either USB wasnt supported or the drive was 'recognized'. I am trying to figure out if i should dump the drive or not. Its only a year old but the warranty ...
2
votes
1answer
40 views

Testing hardware in computer that fails to POST

With a computer that powers on and runs its fan, but doesn't get any further, what would be useful troubleshooting steps and diagnostic equipment (if any)? It seems undamaged to look at, and the user ...
1
vote
1answer
163 views

What can cause PCIe graphics cards to randomly fail during boot?

I have a system that's currently driving me crazy, and I'm hoping someone out here on StackExchange will be able to point out something I'm doing wrong. The computer is home-built and consists of: ...
2
votes
2answers
102 views

How to get specific details on memory problems in Windows 7

Solution found below; will mark as answer when able Within the last week, I've been gettings some BSODs with a MEMORY_MANAGEMENT code. I ran the Windows Memory Diagnostic tool, and within a second of ...
3
votes
2answers
11k views

How can I quickly diagnose hardware on a Mac?

I'm buying a second-hand iMac tomorrow and the guy's coming to my house to complete the deal. As is standard, I'd like to check the system and make sure it all works properly before buying. Is ...
12
votes
4answers
8k views

Any way to detect what is disabling the screensaver?

Is there any Windows application out there that will determine what process is preventing the screen saver from becoming active?
9
votes
5answers
893 views

What ports are used by an application [duplicate]

I'm testing an application which opens its own ports (acts as a server for these ports, hence listens at that ports) and where the same application connects to ports bound by other applications (acts ...
0
votes
0answers
18 views

What diagnostics are available for a General Protection Fault from an old Windows program?

I have run an old (1996) Windows program that accesses DBF files. If I run with an old copy of the database it works fine. But if I run with my current copy of the database, I get the GP Fault when ...
2
votes
2answers
11k views

Where can i find a bootable ssd diagnostics tool?

I have a laptop, which has a Micron 128GB SSD. I have a feeling that it is defective, but I don't know for sure. I need a bootable SSD diagnostics tool to verify this. Where can I find a bootable SSD ...
1
vote
1answer
449 views

Intel server motherboard S1200V3RPS diagostic LED displays unlisted POST code

After some initial hiccups, I was able to get the Intel motherboard to at least power up. Now it does not start the boot process. I tried to understand the LED displays which explain problems ...
-1
votes
1answer
78 views

What to do with this defective hard drive, recognized by BIOS but not by OS?

I’m trying to recover a 2.5-inch Toshiba HDD drive from a laptop, which suddenly stopped working. When powered on, the disk was totally silent and thus not spinning anymore. Since it is out of ...