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Error loading gem hipchat in ruby

I can confirm that the gem is installed vagrant@vagrant-ubuntu-trusty-64:~$ /opt/sensu/embedded/bin/gem list| grep hipchat hipchat (1.4.0) I have verified that EMBEDDED_RUBY is already set $ cat ...
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Hipchat room does not show badge when there are new unread messages

In sensu, I can send message to my target hipchat room using ruby and the gem 'hipchat'. However for some reason it does not show a badge i.e. when they are unread messages in a room, there should ...