DO NOT USE THIS TAG! If you have a question specific to a Hewlett-Packard product, use the applicable HP product tag. If the question is not unique to the HP brand, you may attract more answers using a more general, non-brand tag.

learn more… | top users | synonyms

0
votes
0answers
61 views

Laptop operates normally on Windows 7 but is extremely slow on Windows 8 or 10

My laptop works as expected on Windows 7 but when I installed Windows 8 it is very and very slow and this can be observed right from installation (I have got same problems with Windows 10). Steps: ...
1
vote
2answers
118 views

Why does my computer freeze with stuttering audio and get hot? (Possible cooling fan failure?)

I have the HP Pavilon g7 (part HP Pavilon g series) and lately it's been getting hot really quickly. I have a cooling fan plate with a USB input for it and that keeps it cool, but it doesn't always ...
0
votes
1answer
16 views

keyboard issues with refurbished HP

This post is likely to be rife with newbie computer speak so be kind. I recently got a refurbished HP Probook 65606. The internal keyboard types incorrect characters and the device manager shows that ...
0
votes
0answers
18 views

HP Pavilion P-3825 won't boot with external monitor connected

We have a 17" Pavilion LapTOP with the B&O speaker, 17-G030nr? There's no model # marking on the outside that I've found. Its got the aggressively minimalist Insyde BIOS- no control for the ...
0
votes
0answers
190 views

“vendor VIB for HP found, but host is VMware”-error while installing VM

I'll install ESXi in a virtual machine in VMware. But I've got this error: The problem is not what is this meaning but how can I solve it? Must I download a new iso file from VMware that is not ...
0
votes
0answers
130 views

HP Pavilion 15t RTL8723BE Wi-Fi severe packet loss when on battery power

I have an HP Pavilion 15t-ab100 laptop that is experiencing Wi-Fi issue (Realtek RT8723BE 802.11b/g/n + BT). I found that whenever I am on battery power. There will be severe packet loss even if I am ...
1
vote
0answers
60 views

Laptop battery charging/not charging eratically

I noticed today that my HP DV6 6008eg laptop running Windows 10 eratically reports that the battery is charging and not charging. The small LED near the AC plug also changes its colour accordingly ...
0
votes
0answers
28 views

HP printer officejet pro 8100 not working

We recently bought a HP officejet pro 8100. We have already sent it back once but we still can't get it to work. The problem is unknown by me. The only symptoms is dat the screen kind of turn off (...
0
votes
1answer
20 views

At what Java version did HP change the JNI include folder name?

I access an HP-UX box from time to time. It has Java 1.5, 1.6 and (now) Java 8 installed. I noticed that, between Java 6 and 8, the JNI include folder changed from $JAVA_HOME/include/hp-ux to $...
0
votes
1answer
409 views

What is HP contract toner with C suffix?

HP offers many toner part numbers with a "C" suffix, e.g. for a LaserJet M5035 you can get two toner part numbers: Q7570A Q7570AC The "C" suffix supposedly stands for "contract". I've been unable ...
1
vote
1answer
21 views

HP Pavilion does not boot

I just reset my new AMD HP Pavilion on windows 10 and it shows a message "Automatic Repair couldn't repair your PC" The really strange thing is I want to install windows 7 pro which I have a copy of. ...
0
votes
0answers
718 views

How to get HP BiosConfigUtility.exe?

I need to manage my BIOS accounts on an HP EliteBook 8530p and I found this guide. Unfortunately, I'm stuck at the beginning: Download and install latest HP System Software Manager for notebook ...
0
votes
0answers
78 views

Restore a Windows 8 OEM on HP Probook 450 G1

I need to recover the OEM Windows 8 OS of an HP Probook 450 G1, after having installed a different instance of Windows 8. My friend's computer had issues running Window 10 so she sent it to a ...
0
votes
0answers
52 views

Cups printer “sleeping” for the first 10-30 minutes after computer power on

I have an HP Deskjet 1510 connected via usb to an Ubuntu Server 12.04 LTS. I have turned off the "Automatically power off printer after 2 hours to save energy" feature by connecting the printer to a ...
0
votes
0answers
93 views

how to install refilled hp 3545 printer ink cartridge

Unfortunately I bought hp 3545 printer without knowing that this printer doesn't allows us to install refilled cartridges by install I mean we can put it at the right place but it just won't print. ...
0
votes
0answers
90 views

Formatting Laptop: Unable to format HP laptop after changing its hard disk

I have changed the hard disk of my HP 630 laptop and now formatting it, but I am unable to format it. When I format it with Windows 7, it stuck after coping file. When I format it with Windows 8, it ...
1
vote
0answers
37 views

How to enable VT-x on HP Pavilion p6387c

So, for some reason, Windows Vista 32-bit with 2GB of RAM needs VT-x on Virtualbox. The thing is, I don't know what BIOS menu to go in, I just know Boot Menu and Advanced startup are not a thing to ...
0
votes
0answers
125 views

HP Proliant DL380P g8 CPU upgrade

We have a HP Proliant DL380P g8 with 2 Intel Xeon e5-2603. We needed to upgrade and use 2 Xeon e5-2620 V2, by default this server (G8) does not recognizes the v2 processor. We found this procedure ...
0
votes
0answers
264 views

Windows 10 Upgrade has 100% Cpu Usage on startup

Edit: I've reverted back to windows 7 because the owner of the laptop needed it back and so I couldn't continue to work on it. After upgrading a hp pavilion dm4-2181nr laptop from windows 7 x64 to ...
0
votes
1answer
30 views

Wfi wont connect to the internet after hardisk replacement

Im using a HP probook 6460b and my hdd died so i got a replacement hdd and reinstalled windows and drivers manually but the wifi can connect to a network but not the internet
0
votes
0answers
112 views

Unable to set Drivelock Password on Pro 6300 SFF

As per my company's policy, we are to enable Drivelock on all desktops deployed. On one HP Pro 6300 SFF I am configuring, in BIOS I am getting the below message when trying to enable Drivelock. "...
0
votes
0answers
47 views

Replacing DVD-ROM with SSD on HP Envy 15t

Does anyone know if HP Envy 15t have m.2 port? And how can I replace the DVD-ROM with SSD on it? Also what size of SSD does it support? Thanks in advance.
0
votes
3answers
183 views

unable to connect to wifi on my HP G3 250 Laptop

I am unable to connect to wifi on my HP G3 250 Laptop. I have tried almost everything on the internet(driver install/uninstall,remove/change SSN,router configuration,system format).I have even get it ...
0
votes
1answer
134 views

Power on an HP Deskjet 1510 printer from usb in linux

I have an HP Deskjet 1510 printer that is usb connected to an Ubuntu Server 12.04 LTS machine. In order to power on the server I use wake on lan from my smartphone. However the printer that is ...
0
votes
1answer
955 views

Windows 10 won't shutdown, returns to desktop, but reboot works fine?

On my son's Windows 10 Pro laptop, an HP Probook 4540s that was upgraded from a previous Windows version, it will not shutdown... The laptop starts the shutdown process with the spinning windows ...
9
votes
2answers
369 views

Why does my HP switch appear to be reporting inconsistent information?

I have a HP 1810-8G (J9802A) 8-port managed switch (according to its labels). I bought this one because of its capability of mirroring the traffic to a port. Now I'm wondering whether this may not ...
0
votes
1answer
124 views

Windows 8.1 how to boot to BIOS on HP when it skips to setup after I hit f10

So here's the deal, I know this has been asked a million times but this time its different. I have fixed countless computers and never run into this yet. I have a HP Envy 4-1195ca. I want to boot ...
1
vote
1answer
105 views

Windows Fax and Scan does not recognize HP3055 Scanner

I am running Windows 10 on a Dell T7600 Precision workstation. My all-in-one HP3055 printer/scanner has been working fine for a long time then suddenly I got an error saying that Windows Fax & ...
0
votes
0answers
23 views

Microsoft Band disabled after installing HP Printer - where are plug-and-play devices identified

I installed Microsoft Band desktop software on my 64 bit Windows 7 machine and it worked fine. Then I installed a HP M252dw printer and the Band device is no longer recognized. Deleted every ...
0
votes
1answer
56 views

Boot device not found 3f0

I started my hp6460 this morning and it's telling me to install an OS on my hard disk. I'm running Windows 10 and all disk self tests have failed and say disk not found
0
votes
0answers
234 views

Extend screen to two external monitors and duplicate on additional monitor

(I asked the same question over in the HP Support Forums with, probably, way too much detail. No responses.) I'm able to dock my HP ProBook 640 G1 on the HP 90W and extend my screen to two external ...
0
votes
0answers
111 views

Can't access BIOS of HP G70 and selecting boot device (e.g. USB) doesn't work

Model: HP G70-111EM BIOS: Intel F.65 (latest version) OS: Windows 7 When I start the laptop, it says "Press the ESC key for Startup Menu". This brings me to the Startup Menu screen: F1 ...
0
votes
0answers
27 views

How to retrieve or remove bios password for compaq 620 laptop? [duplicate]

I want to run Android Simulator on my pc which requires virtualization enabled from bios.I am not able to goto bios because bios is locked with password.Please tell me how can i unlock bios so that i ...
0
votes
1answer
76 views

Is there a setting on an HP P4014n printer to disable printing multiple copies?

There's a shared printer that is getting abused by people printing tons of copies. I would like to restrict them to just 1 copy. I've looked into the "mopier" mode but I didn't seem to have luck with ...
0
votes
0answers
319 views

How to display advanced options menu in InsydeH20 F.26 bios?

I have a HP Pavilion m6-1063sf laptop. I've just installed a SSD and I want to active the AHCI mode. The problem is that the AHCI option is into the advanced options menu which is hide. After several ...
-1
votes
1answer
82 views

Internal computer screen cracked

I did something stupid. I work on my computer on the ground, and so I tripped on my computer and closed it. It is a Windows 8 (now Windows 8.1) HP PC. The next day I open it up and I find it cracked. ...
0
votes
0answers
28 views

How to activate some keys on HP Folio Keyboard is not working?

How do I activate my key's on HP folio are not working ? For example, q, w, e, r, u, i, o, p and some other keys are not working. I am using windows 10. I have tried some things, like Ctrl+Alt+F1, ...
0
votes
1answer
240 views

Can't enable Hyper-V - Error 0x80070057

I'm currently trying to enable Hyper-V on my HP ProBook 450 G2 with Windows 10 Education but I get error code 0x80070057. I already checked the following things: Virtualization is enabled in the ...
0
votes
0answers
3 views

SHDSL on HP MSR 20-13

I am troubleshooting SHDSL on an HP router MSR 20-13. My old configuration (bridge interface) no longer works. However, using virtual-ethernet interface, link is UP and all routes are learnt.
0
votes
0answers
37 views

Touchpad features not working

I have a newly purchased HP 15 TX-202 notebook. Two weeks after purchase, the scrolling, zooming or any other of such option (i.e. gestures) stopped working. I've tried restoring it several times,...
0
votes
1answer
114 views

New windows 10 hp laptop will not retain synaptics touchpad one finger scroll. Reverts after booting

Every time i boot my hp laptop (Hp 15-f337wm) I have to go through process to enable single finger scrolling in settings despite having applied and ok'd the setting. It's a pain in ass. Don't know ...
2
votes
0answers
1k views

Windows not finding HP Smart Array P410? (Windows 7 Ultimate, Server 2012, 2012 R2) HP EliteDesk 800 G1 SFF

Windows not finding HP Smart Array P410? (Windows 7 Ultimate, Server 2012, 2012 R2) HP EliteDesk 800 G1 SFF I have got myself an HP EliteDesk 800 G1 SFF (i5-4590 @ 3.3GHz, 8GB RAM) to use as a home ...
2
votes
1answer
123 views

How to multi-boot <HP Probook 470 G2>

(I am not a native English speaker, so this question could include some errors.) Hello guys. First, I would like to say to you thank you for reading or answering to this question. I am a student who ...
-2
votes
1answer
1k views

How do I enable vtx to install haxm for Android studio

I'm a new Android developer and as I was getting set up I had to install haxm but I'd gives me an error when I run the installation I'm running Windows 10 on a HP probook 6460b. Help? anyone?
1
vote
1answer
64 views

What does this HP warning sound mean?

I have a HP Compaq Elite 8300 MT with a Nvidia Quadro k640, 32GB RAM, and running CentOS 7. When I play a computationally intensive game (like Minecraft with shaders), the PC makes a loud warning ...
0
votes
1answer
83 views

RAM upgrade for HP Envy 17 fails to boot

My laptop is HP Envy 17 touchsmart model 17-j013cl. When I bought it, it had 2GB RAM installed. I needed to upgrade the RAM and bought another identical 2GB RAM. Now the laptop does not show me even ...
0
votes
2answers
219 views

HP2035 printer prints gibberish

Issue We have HP2035 on our network that for no apparent reason, on its own accord will print this gibberish: Additional Background Now, it'll print other documents just fine, it's just between ...
0
votes
0answers
141 views

HP Boot logo distorted & BIOS screen resolution

The model is Pavilion 15 p045tx. I had Windows 10 installed and running fine. Yesterday, i restarted the notebook and i got a black screen before the boot. The boot logo didn't even show up. After a ...
0
votes
0answers
119 views

Change sample rate/bit depth from command line

I realize that this is a rather odd request, but I've encountered an odd problem with my audio driver that makes this a valid question. I have an HP laptop with Beats Audio, the driver for which has ...
0
votes
1answer
26 views

HP server will not enter standby

I have been trying to setup a server to enter standby when it does not need to run. However I just noticed I can not actually get it to go into standby at all. The server is a HP proliant DL360 G5 ...