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21
votes
16answers
74k views

Cannot Delete Item “Could Not Find This Item” issue

A friend sent a long a file (a .rar) he wanted me to check out for him before he installed it. I downloaded it and unrared it with no problems, but it was full of .exe's instead of the intended ...
12
votes
2answers
116k views

F8 not showing “Advanced Boot Options” on a Windows 7 PC

Background I'm working on dis-infecting a Windows 7 PC where the user opened a ZIP email attachment. All the symptoms exactly match this description of the "Data Recovery" scareware, including these ...
-1
votes
2answers
3k views

Stubborn Startup Page - MyStartSearch - mystartsearch.com

Just earlier I opened IE to go check my emails, etc... but my startup page is not google anymore as it previously was. The startup page was instead some "mystartsearches" thing which I had not ...
1
vote
1answer
236 views

Firefox Hijacked

Despite running the latest Service packed versions of Windows 8 with UAC, Windows defender, Microsoft Security Essentials along with Firefox 6 + updates, my computer became infected with a Trojan ...
0
votes
2answers
362 views

Cleaning up a compromised Windows 7 laptop

OS: Windows 7 Home Premium Machine: Dell Inspiron N7010 Incident : User indicated that after clicking through what he later realized was a bogus Anti-Virus install message all his documents had '...
0
votes
1answer
56 views

How to remove pice0chop extensions from Google Chrome?

How do you remove Priceochop 3.9 and proiCechOpe 3.9 from Chrome? Both show up in chrome://extensions and once plagued my browsing experience with advertisements. Now they effectively do nothing as ...
2
votes
1answer
898 views

Same popup on my devices, is there a malware?

From couple of days I had on my laptop Adcash.com popup on Chrome, I tried to delete all the cache and cookies but it still exists. Then I found the same popups on my Android phone and another phone ...
1
vote
1answer
100 views

Hum.exe - programs not launching on Windows 7

After a infection by what seems to be a malware / trojan, a windows 7 doesn't start its executables but rather opens the "select a program for this extension" list box, with the extension being .exe ...
0
votes
0answers
562 views

what is en.v9.com and how to remove it?

I was reinstalling Windows (namely installing Windows 8 instead of Windows 7). But then Chrome suddenly closed. When I started it again, it had that annoying en.v9.com home page. I don't know how to ...
0
votes
2answers
4k views

How to remove FBI Moneypak ransomware? [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? My PC just recently got infected with FBI Moneypak ransomware. I'm using MS Security Essentials but it was ...
0
votes
4answers
5k views

High memory usage on Windows 7 unable to open browser

I switched on my laptop at 9 o’clock this morning and it is now 14:00 hours, where in after a series of reboots, hard or soft, I am able to open my browser. I opened a notepad and noted down ...