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7
votes
6answers
578 views

User-safe Malware removal tools?

What are some Windows malware removal tools that are "User Safe" (I don't trust regular users with Hijack this)? Which ones give you the most results without asking the end user to make decisions?
17
votes
16answers
53k views

Cannot Delete Item “Could Not Find This Item” issue

A friend sent a long a file (a .rar) he wanted me to check out for him before he installed it. I downloaded it and unrared it with no problems, but it was full of .exe's instead of the intended ...
9
votes
1answer
55k views

F8 not showing “Advanced Boot Options” on a Windows 7 PC

Background I'm working on dis-infecting a Windows 7 PC where the user opened a ZIP email attachment. All the symptoms exactly match this description of the "Data Recovery" scareware, including these ...
1
vote
1answer
88 views

Hum.exe - programs not launching on Windows 7

After a infection by what seems to be a malware / trojan, a windows 7 doesn't start its executables but rather opens the "select a program for this extension" list box, with the extension being .exe ...
0
votes
0answers
529 views

what is en.v9.com and how to remove it?

I was reinstalling Windows (namely installing Windows 8 instead of Windows 7). But then Chrome suddenly closed. When I started it again, it had that annoying en.v9.com home page. I don't know how to ...
0
votes
4answers
4k views

High memory usage on Windows 7 unable to open browser

I switched on my laptop at 9 o’clock this morning and it is now 14:00 hours, where in after a series of reboots, hard or soft, I am able to open my browser. I opened a notepad and noted down ...
0
votes
2answers
4k views

How to remove FBI Moneypak ransomware? [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? My PC just recently got infected with FBI Moneypak ransomware. I'm using MS Security Essentials but it ...