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20
votes
16answers
68k views

Cannot Delete Item “Could Not Find This Item” issue

A friend sent a long a file (a .rar) he wanted me to check out for him before he installed it. I downloaded it and unrared it with no problems, but it was full of .exe's instead of the intended ...
-1
votes
2answers
3k views

Stubborn Startup Page - MyStartSearch - mystartsearch.com

Just earlier I opened IE to go check my emails, etc... but my startup page is not google anymore as it previously was. The startup page was instead some "mystartsearches" thing which I had not ...
1
vote
1answer
234 views

Firefox Hijacked

Despite running the latest Service packed versions of Windows 8 with UAC, Windows defender, Microsoft Security Essentials along with Firefox 6 + updates, my computer became infected with a Trojan ...
0
votes
1answer
56 views

How to remove pice0chop extensions from Google Chrome?

How do you remove Priceochop 3.9 and proiCechOpe 3.9 from Chrome? Both show up in chrome://extensions and once plagued my browsing experience with advertisements. Now they effectively do nothing as ...
0
votes
2answers
357 views

Cleaning up a compromised Windows 7 laptop

OS: Windows 7 Home Premium Machine: Dell Inspiron N7010 Incident : User indicated that after clicking through what he later realized was a bogus Anti-Virus install message all his documents had ...
12
votes
2answers
101k views

F8 not showing “Advanced Boot Options” on a Windows 7 PC

Background I'm working on dis-infecting a Windows 7 PC where the user opened a ZIP email attachment. All the symptoms exactly match this description of the "Data Recovery" scareware, including these ...
4
votes
2answers
2k views

Dexpot carries malware?

Dexpot appears to have a lion market share as far as virtual desktop managers go. It also seems to have a rep for adware/bloatware or worse; at least the dexpot.de site does: ...
2
votes
1answer
502 views

Same popup on my devices, is there a malware?

From couple of days I had on my laptop Adcash.com popup on Chrome, I tried to delete all the cache and cookies but it still exists. Then I found the same popups on my Android phone and another phone ...
1
vote
1answer
97 views

Hum.exe - programs not launching on Windows 7

After a infection by what seems to be a malware / trojan, a windows 7 doesn't start its executables but rather opens the "select a program for this extension" list box, with the extension being .exe ...
0
votes
0answers
560 views

what is en.v9.com and how to remove it?

I was reinstalling Windows (namely installing Windows 8 instead of Windows 7). But then Chrome suddenly closed. When I started it again, it had that annoying en.v9.com home page. I don't know how to ...
0
votes
4answers
5k views

High memory usage on Windows 7 unable to open browser

I switched on my laptop at 9 o’clock this morning and it is now 14:00 hours, where in after a series of reboots, hard or soft, I am able to open my browser. I opened a notepad and noted down ...
0
votes
2answers
4k views

How to remove FBI Moneypak ransomware? [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? My PC just recently got infected with FBI Moneypak ransomware. I'm using MS Security Essentials but it ...