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20
votes
16answers
73k views

Cannot Delete Item “Could Not Find This Item” issue

A friend sent a long a file (a .rar) he wanted me to check out for him before he installed it. I downloaded it and unrared it with no problems, but it was full of .exe's instead of the intended ...
12
votes
3answers
350 views

How can you tell if a Windows machine is part of a Botnet?

Is there a "best" way to detect if a windows (assume XP) machine is part of a botnet?
12
votes
2answers
113k views

F8 not showing “Advanced Boot Options” on a Windows 7 PC

Background I'm working on dis-infecting a Windows 7 PC where the user opened a ZIP email attachment. All the symptoms exactly match this description of the "Data Recovery" scareware, including these ...
7
votes
1answer
2k views

uTorrent - adware / malware on download and install - Mac OSX Yosemite

I recently downloaded uTorrent (for the more ethically concerned: to get a wikipedia data dump as the official download server kept terminating my download, not to rip off copyright holders...), and ...
7
votes
2answers
917 views

csrss.exe anomalies, is this a rootkit?

I'm seeing a strange anomaly in some systems I support. GMER flags the cdd.dll thread in csrss.exe, and when I run Process Explorer with Elevated Admin rights, I am: unable to view any loaded DLLs ...
6
votes
3answers
7k views

Windows 10 'Reset this PC' effective for removing malware?

I've long fallen back on reformatting my hard drive whenever I've got a virus/malware/spyware, but now that I've upgraded to Windows 10 can I put those days behind me because of the 'Reset my PC' ...
5
votes
7answers
1k views

Using Virtual box to practice malware removal?

I have Windows 7, and installed virtualbox on it with a copy of Windows XP pro sp3 with all updates. I want to use the virutal environment to practice removing malware....in other words, I want to ...
5
votes
2answers
3k views

Dexpot carries malware?

Dexpot appears to have a lion market share as far as virtual desktop managers go. It also seems to have a rep for adware/bloatware or worse; at least the dexpot.de site does: https://www.mywot.com/en/...
4
votes
1answer
13k views

007guard: What is it, is it dangerous, and can it be removed?

Since some time, I've been running Spybot S&D and AVG AntiVirus, both completely updated to the latest versions. During a regular check of my system, I found a huge amount of connection attempts ...
4
votes
1answer
386 views

Cleaning a compromised Router?

At the office I noticed malware symptoms on one of the computers. I tried cleaning it and found nothing. Then I noticed I got the same behavior on my phone and the other computer: occasional links ...
4
votes
4answers
18k views

Removing invisible extension “happysale” in google chrome

The extension "happysale" is showing ads by "gifton" in Google Chrome and Mozilla Firefox, and I seem to be unable to remove it. When I go to extensions in Chrome I can't see it, but when i go to ...
3
votes
3answers
6k views

Is spywarehelpcenter.com a reliable resource for malware removal?

I am looking for a good resource for removing a spyware program Security Shield. I know that many resources claiming to offer help are actually just proponents of additional spyware. The article I ...
3
votes
2answers
25k views

what does it mean for MalwareBytes to find malicious registry keys but nothing else?

I have a machine that is obviously infected, and when I ran MalwareBytes it told me that it found some "malicious" registry keys (surprisingly enough these contained file path to currently non-...
3
votes
4answers
1k views

Can I remove nengine.dll from my machine?

I recently started seeing an error message when starting up my pc: nengine.dll is not a proper application extention. Not recognising this nengine.dll, I did a quick search online and found it's ...
3
votes
3answers
259 views

XP Antivirus Pro malware removal

I had to remove this malware from a friends computer, and they've infected themselves again. It's been a while since I last removed it, so can't remember the name of the program that was successful ...
3
votes
4answers
27k views

How do I completely remove Wondershare Allmytube from Windows [using Farbar Recovery Scan Tool]?

Windows 7 Enterprise x64 So I made a mistake and ran a dubious executable program downloaded from the internet. I was making a dvd and I didn't know how to download videos from funnyordie.com, so I ...
2
votes
5answers
31k views

Big square ads appear in lower right corner of both IE and Chrome [duplicate]

Possible Duplicate: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? In both IE and Chrome, large ads appear in the lower right corner of the browser window. ...
2
votes
4answers
1k views

Why are my Google searches redirected?

This machine was infected with various malware. I have scanned the system with Malwarebytes. It found and removed some 600 or so infected files. Now the machine seems to be running well with only one ...
2
votes
1answer
77 views

Malware is causing Google Chrome to forget user data [duplicate]

I have a laptop with Windows 8.1 and every time I restart the computer it's like Google Chrome reinstalls itself from scratch. My browsing history, download history, extensions, themes, etc... all ...
2
votes
2answers
743 views

Edit Windows registry without starting Windows

I've just received a laptop that has a nasty malware/ransomware (you can find more details here) From what I've read it's enough for me to start in safe mode and remove some items from startup run a ...
2
votes
1answer
823 views

Same popup on my devices, is there a malware?

From couple of days I had on my laptop Adcash.com popup on Chrome, I tried to delete all the cache and cookies but it still exists. Then I found the same popups on my Android phone and another phone ...
2
votes
1answer
89 views

Any information about the AsyncMapLite Trojan?

I recently noticed "something" hijacking Google search results (on Firefox!) and so I decided to run a scan by Malwarebytes. Sure enough, it found a Trojan.Agent with the following information: ...
2
votes
1answer
36 views

Quarantine USB Drives [closed]

I work for a company that provides managed IT services for our clients. Recently we've had increased response to ransomware and other malicious viruses on our clients PC's. When we send engineers to ...
2
votes
4answers
3k views

How can I remove http://p.chango.com/static/c.js from my site?

I found some code injected somehow on my site. It links to <script src="http://p.chango.com/static/c.js. How can I get rid of it? Is this coming from my browser? Mind you, I see it in ...
1
vote
1answer
1k views

No internet connection on laptop

I'm trying to recover from a rootkit infection, where I am unable to connect to the internet. When I try to ping the router this is the output: Pinging 192.168.1.254 with 32 bytes of data: Reply ...
1
vote
1answer
100 views

Hum.exe - programs not launching on Windows 7

After a infection by what seems to be a malware / trojan, a windows 7 doesn't start its executables but rather opens the "select a program for this extension" list box, with the extension being .exe ...
1
vote
2answers
844 views

Anti virus integration for Thunderbird?

Basic, newbie question: I am preparing to do a new system installation of Windows, and would like to setup Thunderbird for email. Since I am beginning with a clean slate, how should I setup my ...
1
vote
1answer
863 views

How to remove string from JPEG files using find?

I have many files in many media catalogs with some string and I want to remove this string. The string is contained inside JPEG files and looks like: eval(base64_decode('...
1
vote
1answer
2k views

Can I remove Windows malware using a Linux live CD?

I managed to break my office PC which is running Windows 7 and, rather than take the fight to the components while they are still more or less able to exercise at least some sort of control over the ...
1
vote
1answer
66 views

In which Windows startup mode should I scan for adware? [duplicate]

I think my Acer Windows 7 64-bit PC is infected with adware because even though I customize my browser settings within seconds it changes to the previous setting. Also the message Not Responding shows ...
1
vote
2answers
344 views

Please help me get rid of asmonitor.exe

It might be silly and I trully apologize if the question is not apropriate here, but I have really tried and got to nowhere. I have a windows xp startup error which indicates something about asmonitor....
1
vote
1answer
108 views

How to identify the Sunspot Malware is present?

I just watched this malware do a man in the middle attack on one of my clients paying for a service using their credit card and cannot find any source to confirm it is in fact Sunspot so I can verify ...
1
vote
1answer
420 views

Windows registry — Malware

I wanted to analyse some malware but I'm stuck with the registry of windows, and was wondering if some of you could help me to understand some of it. It actually modified some values in the registry ...
1
vote
0answers
94 views

Noad steep tv ads running on PC

I have ads playing in the background of my PC. In the task manager there is a process named noad steep tv. If I try to end it, it just reappears after a few minutes. My antivirus doesn’t find anything....
1
vote
0answers
100 views

Is this malware?

I have a machine running Linux Mint (qiana). I noticed it was often slow and when I looked at top I found PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND ...
1
vote
3answers
2k views

How to remove topic torch from my computer?

Somehow I have managed to get the topic torch malware installed on my computer, which show's ads whenever browsing (see screenshot). I have many of suggestions, but I can't seem to find the ...
1
vote
2answers
19k views

Does a Windows 8 system reset remove malware?

I think I may have gotten a virus/malware. According to the first answer to this post: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? I should do a re-format of the ...
1
vote
3answers
3k views

How to remove SelectionLinks extension from Chrome on Windows?

It's not possible to remove it using the standard extension disablement/removal features in Chrome - the checkbox is disabled. I also found that the extension gets installed under C:\Users\\AppData\...
1
vote
0answers
890 views

Detect and remove malicious malware chrome extension that opens many tabs with ads

I observed throughout the day yesterday three episodes where my processor gets hijacked for a minute and the memory gets maxed out (12 gigs). The culprit was a seemingly infinite number of tabs being ...
1
vote
1answer
236 views

Firefox Hijacked

Despite running the latest Service packed versions of Windows 8 with UAC, Windows defender, Microsoft Security Essentials along with Firefox 6 + updates, my computer became infected with a Trojan ...
0
votes
2answers
2k views

Removing “Ads by SpeedCheck” malware? [duplicate]

Does anyone have a method to remove the "Ads by Speedcheck" malware? My mom has it and it completely crippled her computer. I googled it and just got a bunch of sites (ironically) that were short on ...
0
votes
4answers
1k views

Removing malware of a particular kind

I need to remove some malware from my computer. It is a trojan, and very annoying. It blocks access to Google and search sites. The trojan, with its name spelled out on each line cause it seems to ...
0
votes
2answers
5k views

How to install anti-virus without administrative rights?

In situations where the PC has no CD drive and operating a guest account with limited privileges, how to install an anti-virus tool? Malware is not permitting to open any anti-virus vendor's site and ...
0
votes
1answer
91 views

Invading publicity in consulted Internet texts [closed]

In my pages searched in the Internet, the texts are changed by double sublined words in blue or red which point to different webpages. How can I get rid of this unrequired publicity? Is this Malware?
0
votes
1answer
741 views

How do I remove the qvo6 homepage? [duplicate]

Every time I open my browsers, be it Firefox, Chrome, Dragon, or Opera, the qvo6.com page loads. The homepages for these browsers are set to blank. Yet this problem persists. http://qvo6.com/...
0
votes
4answers
5k views

High memory usage on Windows 7 unable to open browser

I switched on my laptop at 9 o’clock this morning and it is now 14:00 hours, where in after a series of reboots, hard or soft, I am able to open my browser. I opened a notepad and noted down ...
0
votes
1answer
133 views

strange language-change of explorer.exe

I did a really stupid thing when trying to fix a ransomware problem on a Win XP SP3 (Swedish) computer (Microsoft Defender Offline didn't work. Neither did Kaspersky recovery disc). Anyway at the time ...
0
votes
2answers
260 views

Malware “System Fix” icon is still showing up [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? My PC was recently infected by System Fix Malware/Spyware which has been removed by steps mentioned listed ...
0
votes
2answers
362 views

Cleaning up a compromised Windows 7 laptop

OS: Windows 7 Home Premium Machine: Dell Inspiron N7010 Incident : User indicated that after clicking through what he later realized was a bogus Anti-Virus install message all his documents had '...
0
votes
2answers
418 views

Removing infected files after scanning with Malwarebytes' Anti Malware

Is it ok to remove the infected files after i scan my computer using Malwarebytes' Anti Malware? does it can't affect my files when i remove the selected infections?