A set of subscription based software services that require monthly or periodic payment of fees to Microsoft Corporation.

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Syncing Contact Pictures from Office 365 with OSX Contacts

I'm using OSX Yosemite and was able to easily add my company's Office 365 Exchange address book to Contacts on my Mac, but none of the photos have synced. Is there a way to sync the contact images ...
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35 views

Outlook says “Updating Inbox 3.99GB” and doesn't download mails (Office 365)

Well this was a very well known issue as the title explains but in my case, the "updating inbox 3.99GB" keeps on repeating to the same state. No new mail activities or even download progress on Inbox, ...
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27 views

Student can't open Word 365 document

I am trying to help a student. She has .edu in her email address and is trying to use Word 365. She has logged on, but when she tries to open a new document, she gets the following error: Sorry, ...
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1answer
36 views

Can't install “Skype for Business” with “Office Click-to-run” installer

My employer has Office 365, and I'm trying to install "Skype for Business" on my home computer (which already has office). When I try to download and install the software, I get the error message: We ...
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20 views

Can Hosted Office 365 data be downloaded locally for large-scale backups?

This is (no longer) a hypothetical question from a potential customer. They use O365 and use the hosted cloud option for O365 data from Microsoft. What they want is to make local copies of all their ...
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1answer
29 views

Turn off Clutter summary message in Office 365

I have Clutter enabled in Outlook for Office 365 and periodically it sends me a message with the subject "Clutter moved new and different messages." Is there any way to disable this notification? The ...
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1answer
21 views

Trouble running Word 2007 for legacy software with a Microsoft Office 365 installation

I have Microsoft Office 2007 installed on my work desktop. It's essential that I keep Microsoft Word 2007 as my primary word processor, as I have legacy corporate software that interfaces with it. I ...
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25 views

Gain access for OneNote Office 365 business account to read meeting notes from outlook

I work for a small business that has recently moved to office 365. We want to start to share meeting notes through Outlook, OneDrive & OneNote. I am currently having a problem that I can't open ...
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55 views

Outlook 2013 keeps asking for Office365 password

Here is my problem: I have Outlook 2013 (with SP1) on a Windows 8.1. I configured a user@domain.onmicrosoft.com Office365 account on it and it works—mails are sent and received and the status shown is ...
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40 views

What is MSO.dll

While browsing the internet using Chrome, sometimes my computer becomes sluggish, this often happens while playing video. When I open Resource Monitor (Windows 7) it shows a file from Microsoft Office ...
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11 views

How can I force office365 to ignore sessions?

My wife and I both use Office365 for our work (different employers), and the same laptop from time to time. The issue is, once she signs into her Office365 account, any time I try to go to ...
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13 views

Azure and Office 365 with same login

Since Windows 10 was released my environment starts behaving strange. I have to accounts at Microsoft: A Microsoft Account foo@sample.com An O365 acccount foo@sample.com Until last wednesday ...
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2answers
268 views

Having trouble activation Office 365

I can't activate Office 2016 preview 64bit (tried also 2013 32/64bit with same result). I'm Office365 subscriber, I was activated until last week. My account is fine ans shows this install as ...
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9 views

Outlook Calendar Sharing Categories

When you share a calendar. Is it also possible to carry over the category colors of someone else's calendar or is that a local only? This is also for Office365 using Mac OSX 2011 and Office 2013 for ...
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1answer
50 views

How to receive invites on Skype from Skype for Business

After searching the Skype Community forums I could not find an answer, but I did find this post, to which I replied. While I’m waiting for an answer there, which could take some time, I figured I’d ...
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28 views

Migrate custom domain outllok.com account to Office 365 Business

I have a custom domain outlook.com account which was created years ago and now it can't be managed through domains.live.com, lets say it is: user@domain.com I would like to subscribe Office 365 for ...
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1answer
22 views

Removing a Group from Offline Global Address List in Powershell

This is for an Azure Office365 tenant: Basically, when I run a an object query against a group like this: Get-UnifiedGroup "GroupName" | Select Object * It gives me a list of all the different ...
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1answer
67 views

Opening an xlsx file in Windows 7 opens Excel 365 but without the document loaded

I see that there are similar questions posted, but none of the solutions work or they are for different versions of Excel & Windows. Let me try a question specific to my situation. The problem ...
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1answer
57 views

Domain email is on Google Apps, but want one account on Office 360

I've got a domain on Google Apps with almost all the accounts happily using Google's web interface for their email and calendar. However if one user needs to use Outlook (hosted Exchange) is there a ...
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2answers
14k views

How to disable “clutter” feature in office 365

I'm using office 365 for business. A couple of weeks ago I got an email introducing the new "clutter" feature with a "click here to configure" button saying that if I didn't do anything, the feature ...
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34 views

Windows 8.1 mail account doesn't pick up Outlook365 emails

I have just got a Surface Pro 3. I configured my outlook 365 and Gmail accounts in the bundled mail program. The Gmail account is running fine. My Outlook 365 account is not. When I set it up I recall ...
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18 views

How do I set two or more reminders in Office365 Outlook Calendar?

Where I work, we use Office-365 Outlook for email and scheduling. I would like to have a reminder two hours before, and again ten minutes before, a weekly meeting. I see a drop-down list to set one ...
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35 views

Unexplained password prompt on Windows 8.1 Pro, SharePoint?

I'm trying to solve a bit of a mystery that seems connected to SharePoint on my Windows 8.1 Pro (via Pro Pack upgrade) machine. To my knowledge I have never intentionally installed any SharePoint ...
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35 views

Domain joined clients not autodiscovering Office 365

I have migrated a client to Office 365 from another hosted exchange provider, the migration of the mailboxes went great thanks to MigrationWiz. However I am running into an issue setting up the ...
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1answer
32 views

Can I use personal Office 365 small business premium install on my job work computer [closed]

I have an office 365 small business premium subscription that entitles me to 5 installs. I use it for my small business, consisting of me only. I do have a couple of installs left. I am also a ...
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1answer
126 views

Sharepoint 365 teamsite - Ondrive for Business syncing - confusion with OneDrive app

So a user has documents in both OneDrive for Business and a Sharepoint teams site. The "OneDrive" app is syncing both to different folders. One is the "OneDrive for Business" folder and the other is ...
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25 views

Understanding Office 365 [closed]

I have never actually encountered Office 365 / Sharepoint installations... And now I have a potential customer that uses Office 365 heavily. This customer would like to have their employees have an ...
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2answers
97 views

Outlook Showing Conflicting Times for Messages Sent

One of our end users has flagged a bizarre issue they've come across from time to time. What happens is this: User sends an email from Outlook for Mac 2015 User looks to see when the email was sent ...
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1k views

Use Office 365 account to login to Windows 10

Windows 10 has a new feature where you should be able to use our Office 365 Active Directory account to login. This is the feature: ...
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2answers
282 views

How can I save a .html file as an email template file for MS Outlook?

I have MS Outlook 365. I've created a HTML file I wish to use as an email template. For the life of me I cannot figure out how to do this. I've tried searching online but all the existing tutorials ...
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1answer
705 views

DoScheduledTelemetryRun runs repeatedly

Using Win 7 Home. I have a rundll32 task with the parameter: DoScheduledTelemetryRun which has been running for days using 50% of the CPU. appraiser.dll is also on the command line. I have an Office ...
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1answer
126 views

100% processor utilization with multiple executions of CSISYNCCLIENT.EXE and MSOSYNC.EXE

When I install MS Office 365, my processor runs systematically at 100%. When I look at Windows7 task manager, two processes are executed in multiple times : CSISYNCCLIENT.EXE and MSOSYNC.EXE. Would ...
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30 views

Multiple separate email addresses in Exchange Online

I have an Office365 tenant, with 2 email domains. I have email addresses for each domain, and I need to keep them separate. Email is usually accessed via Outlook on the desktop, but may also be ...
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1answer
29 views

How do I spell check table in office 365? [duplicate]

I'm typing a minutes of meeting and the spell check doesn't recognized spelling error inside the table. I'm using office 365, word 2013.
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14 views

office 365 mailbox sending 'out of office' reply with Word attachment when I receives new mail [duplicate]

When I receive new mail, my Office 365 account immediately responds with the same Subject line as the original mail but attaches a word doc with an out of office message. I've checked and there are ...
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0answers
39 views

Rules triggered by moving message to a folder

I'd like to make a rule such that if an email is moved or copied into FolderX (where FolderX is not the Inbox) the action is triggered. *the email will be moved after it is read. For example, if I ...
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1answer
41 views

Word 365 on RDS does not open

I just installed a new W2012R2 server with RDS and Office 365 ProPlus. I can open Word correctly. I added it to my RemoteApps but when I try to open Word from my local PC by going to the RDS website ...
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14 views

Make preview panel blank until message is clicked

Is it possible to make the preview panel stay blank on outlook web app until a message is selected? Looks like just display side, bottom or hide is available, am I right or maybe there is another ...
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2answers
177 views

Emails sent from Thunderbird not Showing up in Office365 OWA

We are facing a strange issue. I recently got O365 subscriptions and created a new email account there. The user then installed Thunderbird and started sending/receiving emails. They would also go to ...
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139 views

Is there a way to (auto) archive messages from Mac Outlook 15?

Is there a way to archive messages on local hard drive with Mac Outlook 15? I can't even find a way to create a folder on the local drive.
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30 views

Microsoft Outlook “auto-dismissing” appointments - Office365

I have 3 users that all of sudden started to experience their reminders "auto-dismissing" in Microsoft Outlook 2010/2013. The reminders window will pop up, but within 30 seconds the reminder window ...
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1answer
308 views

Can I disable the Some files contain viruses dialog with OneDrive and Office365

I just started using Office 365 with OneDrive on a Surface Pro 3 running Windows 8.1. Every time I edit a file on OneDrive in Microsoft Excel or Word, I get a dialog telling me: Some files contain ...
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0answers
61 views

Exchange hosted Office 365 - when a signature is setup in the OWA - should Outlook desktop pick up this sig?

I as told that when a signature is setup for a user in OWA on the 365 hosted Exchange , Outlook should pick this up? We created a signatures for all our users in OWA on 365 , selected "automatically ...
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2answers
34 views

Which Office desktop versions are required to work with Office 365?

My friend uses Office 2007 and cannot get open in Excel links to work on her PC. My question is which versions of desktop Microsoft Office are supported by such Office 365?
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1answer
131 views

Share Outlook task reminders

Under Outlook 2013 I shared a task-list from one Office 365 hosted Exchange account to another, then created a task with a reminder. The task appeared within the other user's Outlook, however the ...
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0answers
79 views

How can I get one drive to work properly with office

I use MS Word constantly and excel frequently. I prefer to save files in one drive so they can be accessed across multiple computers. However office / one drive is constantly losing track of changes, ...
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136 views

Disappearing Calendar Tasks

I have a user using Outlook 2013/Office 365. For some reason he is not able to see calendar tasks before 5 months ago(example he is able to see task from today March 10, 2015 to November 2014, But he ...
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235 views

How do I find out if a printer is scan to email compatible with Office 365?

I have a Toshiba e Studio 282 that previously had scan to email going through an Exchange server. The Exchange server was decommissioned and the company got Office 365 instead. I tried inputting the ...
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183 views

SharePoint online - “open in Explorer” - cannot move file to subfolder - access denied

Windows 8.1, office 365 64bit. It is suggested that webdav is not compatible with 64 Bit office. see ["Although I haven’t tested, my understanding is WebDEV doesn't work for 64-bit Office 2013 ...
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1answer
1k views

How do you show a list of attendees in an Outlook 2013 calendar event?

A coworker recently enabled an extra view inside Outlook, so that when he opens up a meeting on his calendar he immediately sees a list of the people attending the meeting. How do you enable this in ...