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Querystring Parameter List in Dell Kace Ticketing System

this is related to Dell's KACE Management System, The URL for the new ticket page has a querystring parameter which allows the page to automatically select the correct queue. Take for example the URL ...
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Where are Kerberos TGTs are saved in windows filesystem?

Title says it all. Where are kerberos ticket granting tickets are saved? Ty!
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25 views

OTRS outbox: view sent messages

We use OTRS to communicate with customers. We had a problem with our outgoing mail, and we want to see what mails have been sent out from OTRS. Is there something like an OTRS outbox where I find a ...
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56 views

A “clip” or active webpage on desktop/sidebar with admin access/macro

Hopefully I explain this well. I commonly log into a support system that keeps track of active tickets. Instead of navigating to the support page, logging in, and posting a query for new tickets, ...
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946 views

PHP Ticketing software with time tracking

Looking for an opensource ticketing software with time tracking feature to log hours. I have looked at a couple of webapps but I am specifically looking for a software that I can download and install ...
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860 views

Redmine - How to list all attachments in a project

I was wondering if there is any way in Redmine to get a list of all attachments with links to the respective tickets (or see only tickets that have an attachment). I did not find any filter for this. ...
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224 views

Ticket support infinite loop issue [closed]

Suppose our client, Bob, has the following email address: bob@isyouruncle.com. He has setup an auto responder on this address, so if you send a mail to it, it automatically replies with: Thank you ...