Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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Word 2016 file displays lines (not borders) between paragraphs in Edit mode only - how to turn it off?

A file created in 2010 and saved to 2016 now displays squiggly lines between every paragraph (see graphic). The lines display in Edit mode, whether working with a file created in a previous version ...
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1answer
36 views

The Desktop has suddenly disappeared from my Windows 10 PC

Man, do I hate when weird, mysterious, obscure bugs insists to randomly strike when you're expecting them the least. (1) I turned on my personal computer this evening, only to face this: That's ...
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20 views

multiple motherboards dead on first boot?

So this all started when a few days ago I got my oculus rift and as I was plugging the USBs into the back of my computer my computer just shuts off, couldn't turn it on anymore, pressing power button ...
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1answer
33 views

Printer toner doesn't adhere well to the paper anymore

We've had the Samsung SL-M2825DW for about 2 years now, and printed a total of 5345 pages (according to the configuration report). Recently, I've noticed that the toner doesn't always adhere well to ...
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2answers
131 views

How to stop the Windows Update process when Windows refuses to stop it?

Many websites, including SuperUser, recommend restarting the Windows Update service in order to fix the common problem of Windows Update getting stuck at 0% downloading. When I try to stop the ...
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1answer
21 views

WINDOWS 10: I receive a “no valid IP configuration” on both WIFI and Ethernet.

More specs: It works on all other devices in my house. I am missing a connection-specific DNS suffix, and no default gateway. The auto ip is a 169.54.x.x The ip address of the router : IP Address ...
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30 views

loss of Internet traffic via network security device

I can't get any Internet traffic in bridge mode. I'm using network security device named "Shield" made by Itus Networks which went out of business. The device is based on a Cavium Octeon Dual-Core ...
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1answer
26 views

Corrupted video drivers causing x to go insane

I think X is borked. It's been working for months, then suddenly: There's an extra, immobile mouse cursor stuck on the screen. CTRL + ALT + Fn doesn't work. The screen stops responding, but I can ...
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2answers
74 views

Memory Leak in Windows 7 and I need help troubleshooting

So, about a week ago I got a blue screen while watching a youtube video (it was the only active program open) and I've been experiencing trouble ever since. The file that caused the blue screen was ...
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1answer
43 views

How to tell if CPU is actually overheating or is a false positive?

How does the CPU know it's temperature? I've been having trouble turning on my computer as I keep getting "CPU fan error". I reapplied thermal paste and got a new heatsink/fan and still the same ...
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12 views

Keyboard some letter double output

I have PC with AMD APU System, Brand new. I'm having problem regarding my keyboard it always double type the letters. More on a,c,e,d,w,m,o,I,f,k,x. So I bought a new keyboard it still the same error ...
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1answer
32 views

Find Causes for slow Performance on Windows

I have a situtation where a Eclipse Workspace (identical) performs very differently on two very similar PCs. Both are approx 3-year old PCS, one i7-3520M, the other i5 (I do not have the exact model, ...
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1answer
37 views

Wireless adapter suddenly not detecting network

I've a desktop PC with a wireless adapter stick and a laptop on my table. My phone sitting on the table most of the time as well. Usually, all three devices are connected to the internet via wifi by ...
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1answer
28 views

Using keyboard causes every program to freeze

I have an odd issue. Every time I touch the keyboard, whichever program that has focus freezes. This wasn't happening earlier today; it only started after I ran Windows Update. My specs: Asus ...
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1answer
30 views

Motherboard or CPU dead?

I have an Asus Z8NA-D6C Motherboard with dual sockets for Intel Xeon CPUs. When I go to power up the system, however, I receive no post beep codes unless I fully remove the RAM. Any suggestions? CPU: ...
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36 views

Wireless router simultaneously dropping multiple computers

I've read several articles online as well as Wireless internet router keeps dropping out Computer "loses" connection to wireless router intermittently My scenario is as follows: When ...
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1answer
48 views

Building your own PC computer, is there a process checklist?

I have just built a new pc. I installed all the components and checked all cable connections. But when I turned it on the first time it did nothing, except the fans ran and several leds lit up. There ...
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2answers
73 views

HP Pavilion Slimline s3220n SD Card Reader Issue

I have an HP Pavilion Slimline running Windows 7. It came with an SD card reader. I can read SD cards with it, but when I plug in a Micro SD card via an adapter, it is not recognized. The light ...
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34 views

machine A can reach machine C, but machine B in same LAN as machine A, cannot reach machine C

I have two computers in the same LAN; A and B, and a third remote computer, C. A can reach C, but B cannot. DNS resolution is working fine. Other than that issue, B appears to work fine (it's my ...
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51 views

After a windows update restart explorer.exe does not load

My computer restarted on its own (before the restart everything was working fine for 2 years I have not done any significant software/setting changes the past month atleast and no hardware changes) ...
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0answers
23 views

Red ghosting/blur on monitor

I have a BenQ GW2270H monitor, and have found that there is an odd, red blur that surrounds certain things on screen when they move quickly. Some black objects also blur. It happens to both my PC and ...
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23 views

How to find out whether my graphics card is broken?

About a year ago I build myself a rig, mainly for gaming. Not high end, but still: i5-4460 CPU 8GB RAM nVidia GTX-760 graphics card. Windows 10 Today I was playing a game, when suddenly both ...
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1answer
33 views

No input / signal when playing game

I have a PC with the following. Specs (not overclocked): Asus P7P55D LE (Motherboard), Core i7-860 @ 2.8 GHz, nVidia Geforce GTX 295 (with 2 GPUs), 4 GB Ram (1600 MHz, 9-9-9-24, 1,50v), SATA HDD (500 ...
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0answers
81 views

High CPU usage with unknown cause

I'm having issues with my intel i5 6600k @ 4.5 GHz. I've tried undoing the OC and I've even tried underclocking, yet the issue persists. I could use some help troubleshooting. Temperatures lie around ...
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22 views

How to diagnose a system that freezes seemingly at random? [duplicate]

I am currently attempting to repair a laptop that experiences total system lock ups at random intervals, with a frequency of every few days. Total lock up here is defined as no response to user input ...
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4answers
151 views

Why Google is no longer working with IE 6.0 SP1 in 2016?

First: I know IE 6 is long dead but I'm using it in a Windows 98 SE virtual machine. This VM is for archival purpose where I archive old Web browsers to share for nostalgia sake. This VM sole reason ...
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1answer
31 views

How to reveal Word TOC style that I renamed and deleted but appears to still be there?

I renamed TOC 2 to TOC 2,Topic then inadvertently deleted it. Now I cannot get the TOC 2,Topic style back, nor can I the factory TOC 2 style; i.e.: I cannot find TOC 2 in any variation in the ...
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16 views

How to prevent custom TOC styles from automatically updating

At times I want to rename heading styles to reflect document structure and TOC styles to remind me of mappings. Examples - Heading 1, Part - Heading 2, Chapter and Appendix - Heading 3, Section - ...
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24 views

Netgear DGN 2200M compatibility issue with Huawei EC315

I have NETGEAR DGN 2200M router and later bought a Huawei EC315 Wi-Fi data card of a local service provider (TATA DOCOMO from India). I want to use this Data dongle to work with my Netgear router for ...
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1answer
61 views

“Unsupported database scheme” from apt-get during reinstall

I am receiving the following error from apt-get. What could cause this and how can I correct it? sudo apt-get install --reinstall aptitude Reading Package Lists... Error! E: opening ...
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1answer
29 views

What do you call it when the errors lead you in the wrong direction? [closed]

I do tech support for a living. Occasionally, I run into a series of circumstances that leads me and/or the other technician I am working with down the wrong rabbit hole, in the wrong direction, ...
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24 views

Charge light on if display cable disconnected from motherboard

I have a HP DM4-1050ea laptop, which recently started to not turn on either with battery alone or AC alone (with and without battery). I cannot boot with battery alone because it's drained and don't ...
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1answer
99 views

Wi-Fi extender randomly loses connection

I own a TP-Link repeater (TL-WA850RE) which connects via Wi-Fi to my main device (router & AP) and extends the range of my Wi-Fi to rooms that can't be reached by the AP of the main device. The ...
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1answer
69 views

Why can't ImageMagick read any fonts on my machine?

I'm trying to run montage. montage `ls ?.png` `ls ??.png` -tile 6x3 -geometry 32x32 tile.jpg But I am getting this error regarding fonts. montage: unable to read font `(null)' @ ...
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84 views

How to fix a SVN Repository where it allows checkin of source code or text files but not binary files or jars?

I've recently been given the job of taking care of our company's SVN installation, and sure enough one of the repositories stored on it has a problem. What I see is that if I make a fresh check out ...
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102 views

Windows Explorer Won't Launch (Windows 10)

So this is my first post, because despite spending 4 hours attempting troubleshooting my issue last night nothing appeared to work. I'm using a 4 year old Dell Inspiron 620, so it's not the best PC, ...
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1answer
28 views

DCLCD DCL9C Monitor power issues

Lately my DCLCD DCL9C monitor has had some troubles. In order to use it I had to toggle the power button upwards of 20 times. Hitting the power button would show the proper display for a second and go ...
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1answer
46 views

Desktop suddenly shut down and can't start

I was normally using my desktop, and then it suddenly shut down. All other things in the room (e.g. routers, monitors) are fine. I immediately cut off the power, and reconnected it after several ...
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1answer
26 views

How to figure out which connector is the right connector in a large punchdown block? [closed]

This is a very basic question, but I'm not particularly experienced with electronics, so please bear with me. My motivating scenario is this: I want to connect an Ethernet switch on the third story ...
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1answer
174 views

How can i launch Microsoft Edge in windows 10?

I can't seem to find Microsoft Edge anywhere. After the most recent update it has disappeared from my Taskbar, my Start Menu got completely wiped and it isn't there either. I tried to search for it ...
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1answer
46 views

Computer starts but has no display

I have my monitor on a table, and the wiring and connections are behind the table. An object(one of my speakers which was on the table) fell on the wires when the machine was on and I was browsing the ...
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174 views

Previously paired DS4 bluetooth not being detected in Windows 10

So I've been having major headaches with simply pairing my DS4 controller with my desktop's bluetooth dongle (ASUS BT-400). Currently, in the horrible windows 10 bluetooth settings window all ...
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0answers
28 views

Logitech K120 Keyboard Sometimes Doesn't Work on Internet

I use a logitech K120 wired keyboard on a Windows desktop computer. Every so often, usually when I am googling something, my Logitech keyboard will stop being able to type on the internet. The mouse ...
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0answers
48 views

Linode VPS storage space full, site down, unable to stay logged in

I am using Linode Server. After login I can see Storage space is full. Because of this full storage our website is down. I can't even log in with SSH using Putty. If I reboot the server then I can ...
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45 views

How to remotely set up IP cameras?

I'm trying to set up a CCTV system at my parents' house. Most of the networking is done already (I think), but I still need to set up most of the ~30 cameras. This is the network topology: internet ...
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1answer
117 views

Constant BSODs within the last three days on a Windows 8.1. Minidumps analyze needed

Recently, I started getting constant BSODs (such as BAD_POOL_HEADER, followed by DRIVER_OVERRAN_STACK_BUFFER, and now SYSTEM_SERVICE_EXCEPTION) while working on my own stuff (basic Microsoft Office ...
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11 views

Will reinstalling Security Center clear my Nessus config

Running RHEL 5 and Security Center 4.7.1. My question is if I reinstall Security Center will it wipe out my Nessus config?
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1answer
27 views

troubleshooting network windows

Working on an older network not built by me (seems to have been set up about 8-10 years ago). It happens to be a POS system where one machine functions not only as a POS machine (Will call SERVER), ...
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28 views

How do I troubleshoot intermittent public static IP connectivity to a VM?

I'm a software developer by trade and networking hasn't always been my strong suit so I could use any advice given. I honestly don't know where to start troubleshooting this issue. I recently signed ...
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102 views

Some downloads get stuck at 99% (same for git clone, npm install, bower install)

I'm having a weird problem with the internet connection. I tried to download simple PDF file (2MB) and it always got stuck at 99%. Same thing happened from any device under the same network. ...