Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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0
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2answers
40 views

Why does my computer take an abnormally long time to shut down?

I am booting Windows 8.1 Professional 64-bit off an SSD (specifically, a 128GB ADATA SP900), and while it boots up incredibly fast, it also takes an obscenely long time to shut-down. The time to go ...
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0answers
14 views

Cannot import .ova

I'm trying to import an .ova file into my VirtualBox on Ubuntu 12.04 (64 bits), but when I do this I get the following error: Failed to import appliance /media/USB/Respaldo 11 (Armando)/SW/Maquinas ...
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0answers
14 views

PC requires multiple reboots to boot

For the past two years, ever since I upgraded my Motherboard, RAM, PSU, Hard Drive and Case, I've had to reboot multiple times in a row to make the PC recognise the hard drive and boot into windows. ...
0
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1answer
49 views

Can't access router's web interface

I had this problem for a while, however it only became really annoying recently as I needed to forward a few ports. My problem: I can't access the web interface of my router when typing 192.168.1.1 ...
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0answers
20 views

Except for the GPU, what can cause persistent graphical artifacts during boot?

I'm getting these graphical artifacts during boot, as early as the BIOS screen and during the Windows startup as well: The pattern seems to stay identical, and it is visible on every single boot. I ...
35
votes
4answers
3k views

What is the purpose of using a large ping packet?

While analyzing some traffic logs, I noticed a node pinging its gateway with a large ping packet size, ranging from 700 bytes to 1 MB. It's a constant ping from node to gateway and the size per ping ...
1
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0answers
35 views

Outlook 2013 updating inbox but no new items

I have Outlook 2013 with an Exchange account configured. Nothing has changed but suddenly I am getting the message "UPDATING Inbox (980 MB)" in the status bar. There is constant progress in the ...
1
vote
1answer
33 views

From Windows Server 2012 to Windows 8

Hi I formatted my laptop a month ago to test windows server 2012, now I want to format it again to back to its previous OS which is windows 8. I used a bootable flash drive(IMATION 8gb) containing the ...
0
votes
1answer
19 views

Can I delete .dylibs in usr/lib after uninstalling Homebrew?

I am in the process of uninstalling Homebrew from my Mac Lion 10.7.5. I see that there are 181 .dylibs in the Macintosh HD/usr/lib folder that has the same "date created" when I installed Homebrew. ...
0
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0answers
25 views

How can I disable the network troubleshooting in Windows 7?

We have a very specific network setup with static IP addresses setup on some Windows 7 machines in a localised network. We need to keep these IP addresses as is, but the windows network ...
0
votes
0answers
30 views

How to perform “tracert” like operation from browser?

I'm remotely investigating issue with my friend's WIN XP computer. The browsers (Chrome and IE) won't show any pages but message with err_connection_reset in details. I've tried to perform "telnet ...
0
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0answers
102 views

Can the wifi connection still be poor even if I have many bars?

On my Windows computer, the wifi indicator shows 4-5 bars out of 5 most of the time - I conclude that the signal is strong. My internet is occasionally very slow - between 1/5th and 1/100th ...
0
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0answers
32 views

Truecrypt Causing Other Applications to Crash

Has anyone experienced Truecrypt causing their applications to crash? Our org is moving to Win7/IE9/.NET 4.5.1...several computers run a webapp that has an IE plugin. Post-upgrade the IE plugin locks ...
0
votes
2answers
27 views

Computer not switching on swithed power button

My computer is not powering on when i push power button, I tried cleaning the power slot of motherboard and tried changing the SMPS (PSU) of the machine, Even then the computer is not powering on. But ...
0
votes
1answer
50 views

Sending file to computer via bluetooth results in “connection failed” error

This was working fine a weeks ago, but now when I try to send a file to my computer from my phone via bluetooth, it results in "Connection failed." I noticed that if I look in the GNOME Bluetooth ...
0
votes
1answer
50 views

Computer makes buzzing sound when windows are open

I am visiting my parents. I notice their screen makes a buzzing sound when a window is open. the tone changes when the window is reduced. The tone stops when i close the window. I am guessing, this is ...
0
votes
1answer
15 views

How to troubleshoot a program that does not start

I'm using Ubuntu Server 14.04 and I'm trying to execute a program, namely deluged. However, whenever I do so, whether in script or directly via the CLI, it never appears when I do ps -A | grep deluge. ...
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votes
1answer
88 views

Is there any logic behind the fact that computer and devices NEVER fail when in front of an IT specialist? [closed]

How a joking/stupid question can throw some interesting info/tricks when troubleshooting computing (and devices) issues. I think there is really no need for explanation of this awkward problem, ...
0
votes
1answer
335 views

Why is my Focusrite Scarlett 2i4 no longer recognized?

Last night, after a year of continued and problem free use, I discovered that my computer no longer detects my Scarlett 2i4. My DAW (Ableton Live 9.1) says that no audio devices are detected and even ...
0
votes
1answer
34 views

Possible to “manually” search a running program's memory?

Would it be possible to manually search through a running/active program's memory (in Windows 7)? Windows just notified me that Firefox "has stopped working" and is asking me to close or debug. I had ...
0
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0answers
37 views

USD: unexpected, unexplained SLOW-DOWN

Sometimes, my laptop is providing me with very strange behavior. When i have several (10-20) tabs opened in Opera or Chrome, uTorrent running etc., nothing special, in such casual conditions happens ...
0
votes
1answer
39 views

Tick character (`) randomly added when typing

I have a microsoft wireless keyboard (wireless comfort keyboard 5000) and I'm running on Windows 7. Every once in a while, as I type, a random ` character gets added and I know it's not a typo as the ...
0
votes
1answer
26 views

Scarlett 8i6 Line In to Windows audio

Does anyone know if there's a way to take the line in from my Scarlett 8i6 sound card and pipe it to my windows audio? (In addition to using the usb connection and hearing it through my monitors) I ...
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votes
1answer
37 views

Identifying whether the wireless router is faulty or the wireless adapter is

I have a persistent problem with my wireless internet connection. On the system (Windows 8.1) that I have, the internet is so unstable that it goes to limited every 15 minutes and then resolves itself ...
0
votes
2answers
2k views

Toshiba Satellite C55T-A5123 Refuses To Boot DVD or USB Windows 7 Install Disk

I'm trying to downgrade a Toshiba Satellite C55T-A5123 that came with Windows 8.1 on it to Windows 7 x64 bit. I'm stuck at not being able to get it to boot the installation media. I've turned off ...
0
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0answers
67 views

Not getting email sent from Rackspace email customer

Our company uses Google Apps for email. We have a vender that I cannot receive email from when they send to my email address specifically (they can send to another account on my domain). Their email ...
0
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0answers
21 views

Computer Screen Showing Lines, not even hitting bootloader

Here is what the laptop looks like right after hitting the power button (only a second delay to get to this point). This is all it shows, and goes to nothing else. Laptop would not display on an ...
0
votes
2answers
119 views

Power supply or graphics card? [closed]

I have been having issues with my PC randomly shutting down and believe I have narrowed it down to two possible issues, either my PSU or my GPU. Back story: I got a newish computer (less than 1 year ...
1
vote
1answer
539 views

Why does my account keeps getting locked? What does the log Event 4648 means?

I have this problem I just cant seem to find the source. My AD account keeps getting locked. Using lockout status and looking at the netlogon log i figured out which PC it is. I know which process is ...
1
vote
2answers
329 views

Troubleshooting slow Wi-Fi performance writing to NAS

Setup: a Late 2007 MacBook Pro, running latest OS X 10.6, connects via Wi-Fi access point, ASUS WL-330gE to AFP share on NAS Synology DS508 running under latest DSM 4.0. When doing rsync from the ...
0
votes
0answers
59 views

Powering a HP BL680c Blade Server Without a Rack

I picked up an old HP BL680c from a computer surplus store and have no rack with which to power it. The board seems to indicate that it merely requires 12V in. When I try to run it off of regular 12V ...
0
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0answers
151 views

“No route to host” from my laptop while connected at home, while using SOCKS proxy or another computer work fine

This has been baffling me for some time. A single domain (haxe.org) is inaccessible from my laptop (OSX 10.7.5) while connected via my home network. Attempting to ping it results in "No route to host" ...
0
votes
2answers
66 views

How can I diagnose suspected NIC issues?

Over the past few days my ethernet-wired internet connection has started acting up. Here are some of the issues I've encountered: Websites are intermittently slow to load. Large downloads routinely ...
0
votes
1answer
132 views

Troubleshooting acute latency of Akamai CDN

Since yesterday I cannot load a number of web-sites which all seem to depend on Akamai CDNs. Not affected web-sites work fine, no problems with speed or anything. The web-sites I cannot load are: ...
0
votes
1answer
52 views

Three different time values when using traceroute [duplicate]

I'm learning networking troubleshooting and noticed how there are three different time values outputted for every hop when using traceroute, what do they mean? (The left CLI in the image is a router ...
0
votes
0answers
28 views

Hard drive not powering

I've got a SATA hard drive attached to a forensic write blocker (Tableau e35u), but the drive will not be recognized. This is because I can't power the write blocker when the drive is attached. The ...
1
vote
2answers
50 views

How to diagnose right-click menu slowness?

Is there a way to find specifically what's causing Windows 7 explorer slowness, like right-click menu delay and even opening new explorer windows/drives/folders? Slowness when opening new explorer ...
0
votes
1answer
24 views

computer turns on then goes in to standby

I have recently taken my graphics card, memory, card reader, cd and possibly my hard disk out the case. I have now put them back. But now when I turn the computer back on a fan spins (for a second ...
0
votes
3answers
465 views

How does a router detect a connected device ? (ENC28J60 module)

BACKGROUND: I am actually an Arduino beginner and learning to connect one to the internet via Ethernet. I'm not using the more commonly used (much easier) Ethernet shield (based on the Wiznet ...
0
votes
1answer
38 views

How can I prevent a container with bullet points overflowing a lower container in Onenote 2010?

I have some containers that are stacked vertically in a template. Each container has a heading. I tested the behaviour of the containers to ensure that they would move down as the preceding container ...
0
votes
0answers
46 views

Firefox stopped displaying Latex, how to troubleshoot?

My Firefox has mysteriously stopped displaying MathJax, such as the equations in MathOverflow. Instead, I see the raw Latex source (complete with $ signs). I tried launching it in Safe Mode but the ...
0
votes
0answers
80 views

Laptop Won't Recognize Touchpad

This is a weird situation. One day I found that my computer's touchpad no longer worked, so after some troubleshooting I reinstalled the drivers and all was right. However, as it turns out, the ...
0
votes
1answer
41 views

BIOS troubleshooting - how it become corrupted?

Recently I was repairing two computers: 8+ years old core 2 duo, and 1 year old core i3. Both had problems with booting. First one: no video output, no beeps, leds & fans on, second one: no video ...
0
votes
3answers
57 views

IE and Chrome not loading web pages

I have a laptop running Windows 7 x86 on our network where IE and Chrome are not loading websites. The internet is working fine with other services. Skype and Lync work, and I can ping web addresses ...
3
votes
2answers
333 views

Windows 8.1 Text Showing Up as Random Artifacts [duplicate]

I had this very random and very debilitating bug occur in Windows 8.1 today and wanted to document it so others can learn how to fix it and maybe someone knows how to prevent it that can provide some ...
2
votes
1answer
63 views

Why does computer hangs everyday?

My Linux computer hangs every day (sometimes twice a day). It also hangs my home network until the Ethernet cable is unplugged or I reset it. I can`t find any severe exceptions in log. This computer ...
0
votes
1answer
176 views

How do you determine what startup programs steal focus and start ephemeral consoles?

Context A startup program on my computer launches a short-lived cmd.exe on my desktop after logging in. The window steals focus and does not return it when it closes. It is too short-lived to read ...
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0answers
150 views

Windows 8.1 permanently at 100% memory usage

The system runs permanently on 100% memory, even after a clean boot. I thought I was having a memory leak. I have recorded pool activity with Windows Performance Recorder, dropped into Windows ...
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0answers
55 views

Windows 8.1 always loads to troubleshooting screen

I have a severe problem. When I turn on my Windows 8.1 PC it boots to a blue screen, with the title "Automatic Repair". It gives me two main options "Restart" and "Advanced options". If I click ...
0
votes
1answer
27 views

Graphics card probably shorted out

My motherboard: Asus P8B75-M LX I plugged in my speakers to the audio jack same connection as a earphone. When I plugged it in there was a buzzing noise coming out of the speakers. When I put the ...