The troubleshooting tag has no wiki summary.
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Troubleshooting Computer Failure
I'm usually pretty good at this but I'm a bit confused.
I'm on the internet and my computer turns off randomly. Okay, just turn it back on. Boots into bios just fine. No errors or warning signs. ...
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1answer
24 views
Why can't print to a network printer?
In the office we have a Canon MF4570dn printer connected through a switch to the LAN. At the same switch there is a computer running Vista which regularly prints to this printer.
In the past, I was ...
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15 views
Why am I unable to connect to the home hotspot?
I use WPA-PSK with password and my router and having trouble connecting to it with my laptop I fixed yesterday by resetting RTC (CMOS?) battery. Although my laptop additionally has errors with my ...
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1answer
22 views
Blutooth driver download
My Bluetooth peripheral device doesn't work, how can I fix it or download the driver?
My PC is a HP-Pavilion dv6, I am using Windows 7 X64.
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1answer
34 views
Troubleshooting a possibly broken USB stick?
I'm currently troubleshooting a friend's USB-stick. But I can't seem to find the problem. I'm doing this over a chat, so I have no physical access to the device.
The device is a TakeMS USB2.0 stick. ...
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1answer
30 views
How to determine which hardware component is broken?
I have a PC which I can no longer turn on. That is, I press the power button and nothing happens, not even the CPU fan starts spinning.
I have tried removing all but the most essential components (so ...
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1answer
145 views
Computer doesn't start when graphics card plugged in
Symptoms: after changing heatsink on graphics card, computer won't turn on when graphics card is plugged in PCIE slot. When I press the power button, fans move a little bit and that's it.
The card ...
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0answers
37 views
Troubleshooting Desktop That Can't Connect to Internet through Any Adapater, Even on Different OSes
I have a Windows 7 machine that also has Ubuntu on it. Yesterday the NIC spontaneously crapped out. I went and got a Dynex PCI NIC and set it up, my computer now finds networks but lists them as ...
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37 views
How to monitor data exchange performed over Citrix Virtual Channel?
Please, suggest a way to monitor data being passed over a named virtual channel between the Citrix ICA client machines and Citrix Server. Any hints on how it can be done externaly, e.g. with a ...
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3answers
57 views
What could cause being able to access a hard drive, but not being able to boot from it?
Yesterday I was just browsing Stack Exchange when my computer suddenly froze. I've been having what I assume to be power supply issues the last couple weeks, so I've been used to it crashing and ...
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1answer
101 views
Constant Adobe Flash, browser and laptop crashes - reason?
Since two days I have constant problems with my browser and laptop, as both crash pretty fast (every 30-45 minutes) and regularly, consistently. Now I don't think it is a browser issue, even though I ...
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1answer
54 views
Motherboard LED is lit (constant green) but turns off immediately when I press the power button (No fans, no POST)
I'm not sure where to begin; I've been trying to get the thing working again for a couple of weeks (waiting on shipping is a pain). There are no trustworthy local shops (speaking from experience) so ...
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0answers
22 views
Need technical info on NEC FC-9801V “factory” computer
A friend has an obsolete Japanese CNC metal-working machine which is built around an NEC FC-9801V "factory computer". The FC-9801V is a V30-based machine similar to the very popular (in Japan) ...
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0answers
22 views
Why does the application name in my menu bar sometimes become blacked out?
Ever since upgrading my Mid-2010 MacBook Pro to Lion a few months ago, it sometimes gets extremely sluggish. When it does, every time I switch applications I see something like this in the menu bar:
...
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1answer
49 views
TCP connection long delay at Windows 7
I have strange problem at my Windows 7 laptop. All TCP connections have some delay between TCP handshake and actually sending data. This makes all browsers (tried Aurora, Chrome, Opera and IE 9) hang ...
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1answer
53 views
Firefox no longer reders text in <pre> tags?
Using debian wheezy and iceweasel, I somehow managed to have it no longer redering text in pre tags. It still shows the background but no text. This is no color problem, I cannot select anything. I ...
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2answers
64 views
New graphics card causes endless reboot loop
I decided to upgrade my ageing Radeon X1600 and grab a HD6770, but after installing it the computer boots up, waits a few seconds then powers off for a few (usually powers on for around 3 seconds or ...
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1answer
124 views
can a video card 'silently' fail?
I've been running a asus gforce 8800 gts 320mb on my desktop, and apparently there was a sudden failure. I'm getting no output from it, but the system seems to have booted up - since i can hear sound ...
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1answer
118 views
My computer doesn't recognize dual-layer DVDs?
I have a CD/DVD drive in my computer for a long time, and it worked properly. I got a dual-layer DVD disc recently, and it loaded. Since then, i started using a lot of those discs and suddenly it ...
2
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1answer
90 views
Windows 7 Explorer.exe incompatibility
On Windows 7 64-bit, the user is getting the following message when Windows logs in:
The program or feature \??\C:\Windows\Explorer.exe cannot start or run due to incompatibility with 64-bit versions ...
3
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1answer
135 views
Graphics become choppy when game assets are loading in the background
My computer has a strange issue when playing games that load assets on the fly. Perhaps I'm looking in the wrong places, but I seem to be unable to find anyone with a similar issue.
In case it's not ...
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0answers
12 views
Basic Exchange troubleshooting
I have a client that has a 1-user Exchange server setup, but he can't connect his one computer to this server. Other than basic network tests (PING, for example), what other troubleshooting procedures ...
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1answer
53 views
24-pin power supply will only work on 20-pin computer
A couple of days ago my PC's 24-pin ATX power supply began to make a bad, electrical burning smell. I took it off and replaced it with another (working) 24-pin supply I had lying around. That worked ...
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10answers
2k views
Which malfunctions cause old computers to slow down and crash?
I've had a few computers of my own break after a few years of use, and I've seen computers owned by friends and family do the same thing. They either slow down (even running the original software ...
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0answers
36 views
Preventing Internet Explorer from “remembering” an old SSL certificate
A website I'm using has switched recently from a GoDaddy SSL certifcate to a StartCom certificate, which works fine in most cases. The original GoDaddy certificate expired last year.
However, in ...
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1answer
78 views
MSI laptop will only turn on once
I am working on an MSI A6200 MS-1681. When you press the power button the lights all flash. The fan comes on. The screen comes on and shows the POST screen for a second and then it dies. I have been ...
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0answers
74 views
Suddenly my PC stops recognizing PCIe video card
My PC specs:
Intel Core i5 2400
Intel DH61WW Motherboard
4 GB RAM
500 W Gigabyte PSU
XFX GeForce GTS 250
Windows 7 Ultimate
Custom make, bought on July 2011 except the graphics card, which I bought ...
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1answer
37 views
Wifi Stopped working on all OS's after Arch Linux installation
I have a laptop on which I've recently installed Arch Linux, and after trying to set up a wireless connection there, Wifi ceased to work for all of the other OS's installed on this computer, Linux and ...
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2answers
133 views
Toshiba P775-S7215 with a broken wireless button?
I'm troubleshooting a wireless connectivity problem on a Toshiba P775-S7215. The wireless seems to be stuck "Off". Pressing the wireless button (located to the right of the power button) causes it ...
4
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1answer
137 views
How to debug a issue with flash player on Linux (ubuntu)?
I play a few games and watch movies online that use flash (Shockwave Flash 10.3 r183) with Firefox (3.6.22). From time to time, flash gets horribly slow and I have to restart the browser (some time it ...
2
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1answer
121 views
Extremely Slow XP Pre-Boot (Driver Loading Phase)
Pre problem:
My system crashed recently while I was in XP. I booted into DOS and ran ScanDisk to check my XP partition (FAT32) and ran a surface scan. Once I was satisfied that the system drive was ...
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1answer
125 views
Why does my laptop's CPU intermittently run REALLY slow?
My laptop's CPU is an Intel P8400, rated for operation at 2.26GHz.
However, sometimes it starts running really slow: the computer becomes nigh unusable, and utilities like CPU-Z show clock speeds in ...
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1answer
42 views
how to determine driver for motherboard ethernet adapter
I have an older machine on which the OS (w2k) got corrupted. As a result, it no longer can find the driver for its ethernet adapter. The install-new-hardware wizard just identifies the device with a ...
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0answers
44 views
Why do I have to replug my headphones every time I restart/wake-up my computer?
I just recently bought a new computer (CyberpowerPC Gamer Xtreme 1321). If I plug-in my headphones or speakers a pop-up comes up asking if it's a microphone or headphones I'm plugging in. I always ...
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1answer
101 views
My ASUS 1005HA will not turn on
My Asus EEE PC 1005H refused to turn on this morning. No lights went on, and there's nothing on the display, it seems completely dead.
It worked alright yesterday but I noticed this morning nothing ...
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18 views
Laptop booting frozen [closed]
A friend's laptop is having problems booting after she attempted to clean it (with compressed air). I can enter the BIOS to change settings and bootup devices but I can never make it any further than ...
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0answers
83 views
Screen goes off for ~20 Seconds after Windows 7 splash screen
A strange thing I have noticed is the following. When booting Windows 7 x64 on my Thinkpad e520, right after the "Starting Windows" screen (glowing windows flag) my screen goes blank for 10-20 seconds ...
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0answers
40 views
Why does Internet Explorer give me pop-ups while using Firefox? [closed]
When I'm browsing with Firefox, I often get pop-ups from Internet Explorer. How is this possible?
When I then start Internet Explorer, I get a message that I have arrived on an incorrect homepage.
...
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1answer
43 views
Determining cause of TCP/IP connect issue
I need HTTPS access to the host ws.betaqxl.com, but connect fails:
:: curl -k -v https://ws.betaqxl.com
* About to connect() to ws.betaqxl.com port 443 (#0)
* Trying 91.204.81.183... Timed out
* ...
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3answers
87 views
Finding and fixing Blue Screens of Death (BSOD) on a damaged operating system from another OS [closed]
Possible Duplicate:
What to do if my computer is infected by a virus or a malware?
Last night I got a rootkit in my Windows 7. I think it's the gromozon rootkit (I'm not sure). After ...
2
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2answers
58 views
How to re install Windows 7 (64bit) without a resource CD and without internetand get all the drivers installed?
I spent half a day trying the different choices I have to re install Windows 7. I am running Windows 7 Ultimate 64 bt edition. The OS came with the laptop. So, I never changed it and of course I don't ...
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1answer
116 views
How to fix Asus Eee PC 900 startup issues after failure?
My Asus Eee PC 900 shows no signs of life.
I push the power button and get no response from anything. No lights, no power, no boot-up screen.
It has been like this since I received it from a ...
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1answer
39 views
How can I get Windows to apply its settings?
I have a computer with a major problem; it gives a blue screen when the login screen loads. I've been using this guide to troubleshoot the issue, and now I've run into a problem.
I have determined ...
2
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3answers
323 views
What is causing the atrocious performance of my Macbook pro?
I have a Macbook pro, both of which are evincing awful performance for day to day tasks. I'd like to know what is causing it, or failing that, how to diagnose this performance issue more effectively. ...
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139 views
windows 7 x64 BSOD while gaming with gtx570, motherbord issue?
I get a BSOD almost whenever I've gamed for a little while and try to save the game or do something else that explicitly writes to disk. I don't know if it's actually the disk writing part or anything ...
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2answers
154 views
What causes crackles on a USB microphone when connected via a USB hub?
I'm using a Logitech USB Desktop Microphone.
It works perfectly when connected directly to the PC. However, if I connect it via a USB hub, it still is recognised, but I get all kinds of crackles and ...
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0answers
51 views
What tool can produce a tree structured troubleshooting survey which gives solutions based on answers?
Is there some online tool which lets me design a tree structured questionaire/survey which suggests a solution to a problem?
Example troubleshooting survey for the problem of black monitor screen:
...
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0answers
34 views
Is there a program or browser plugin to speedup download speed within a browser like orbit downloader? [closed]
Possible Duplicate:
How do I troubleshoot my internet trafic?
What can I do about a slow shared internet connection?
I am using internet within a residence, and the network setup has ...
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1answer
154 views
Troubleshooting “Verifying DMI pool data” hang
Last night after resolving a hijacked hosts file issue on my Vista desktop, I got a bluescreen (that I couldn't catch the details of) and my machine rebooted. Recently I've been having "Display driver ...
3
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2answers
129 views
Can I set up a local network from my computer that I could then connect to with my Wii?
Due to the odd way my college's network is set up, I can't use their network with my Wii (it's a long story, and not exactly relevant to the question). However, my computer can connect perfectly fine, ...
