Questions tagged [troubleshooting]

DO NOT USE. Burnination [status-planned] (go to tag info / Meta for details) Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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Sudden loss of Wi-Fi connectivity on OS X

Occasionally while I work, without any special provocation, I lose connectivity via Wi-Fi. Other devices connected to the same wifi network have no interruption, and the problem gets resolved once I ...
2 votes
1 answer
5k views

How to fix '605: /lib/libc.so.6' error for Matlab in Linux?

How to fix '605: /lib/libc.so.6' error for Matlab in Linux? When I start Matlab in Linux I get a "605 error" like the following $ matlab /usr/local/matlabR2010a/bin/util/oscheck.sh: 605: /lib/libc....
1 vote
3 answers
4k views

Troubleshooting web timeouts with a Belkin router

I have a Belkin FSD7632-4 ADSL wifi router. Ever since I got it, I've faced this problem of websites timing out. For example, I go to flickr.com, and the images won't load because they come from ...
5 votes
2 answers
20k views

Something is using port 80 and I can't figure out what [duplicate]

Possible Duplicate: How to find exe listening on port? What is using port 80? I need to setup a local webserver that I made and bind it to 127.0.0.1:80. However, I can't seem to figure out what'...
2 votes
1 answer
260 views

OS X Lion: Finder wouldn't show directory contents

OS X 10.7.2 After my MacBook is running for several days, Finder starts to refuse to show contents of some (most) directories. The file list is empty and the progress animation in the bottom right is ...
2 votes
2 answers
227 views

Troubleshooting odd Windows 7 network issue

I have a Dell Studio XPS 9100 running 64 bit Windows 7. Yesterday, after a reboot, networking completely stopped working. The computer in question was connected by ethernet to a Linksys Wired/...
0 votes
4 answers
4k views

Unable to install Windows XP - Hard Disks Not Found

I use a DVD windows installer with automatic detect my driver. When I use it, it works normally. but when installer finishes scanning the disc, I encountered this error: Set up did not find any ...
0 votes
0 answers
71 views

Firefox 14 treating Shift as Alt - how to troubleshoot?

I just did a standard update of all programs on my computer (running Ubuntu 10.04), which included going from Firefox 12 (I think) to 14.0.1. Now I have an extremely strange problem - Firefox appears ...
39 votes
1 answer
116k views

How can I view the active threads of a running program?

I know I can see all running processes in Task Manager. But how can I see the single threads that run inside these processes?
1 vote
2 answers
273 views

Troubleshooting a slow startup

The one really rattles the brain. The computer was "slow", which is why I was called out in the first place. The first thing I noticed was that it took literally 3-4 minutes to turn on. This is a ...
1 vote
1 answer
947 views

How to identify (remove) the source of popup messagebox at Windows XP boot?

A computer of one of my users during the boot of its Windows XP SP3 is insistingly showing a messagebox with different illegible symbols in body and title é requiring to press OK If to leave this ...
0 votes
0 answers
40 views

How to reduce Windows shutdown time? [duplicate]

Possible Duplicate: Why does it sometimes take a long time for windows to shutdown? A windows XP SP3 boots fast but take quite a time to shudown How to reduce it, I wonder? PS Recently I ...
3 votes
2 answers
656 views

Laptop LCD Screen Flickering

I recognize this is most likely not a software error and likely lies in one of the hardware components. However, about 3 months ago I replaced the LCD screen on this laptop. The company which I ...
0 votes
0 answers
95 views

High RAM after USB port shortcircuit

My Computer was displaying "USB Device Over Current Status" at startup and wouldn't boot. I believed the issue was related to a damaged USB port on the case - potentially shortcircuiting?. I ...
1 vote
1 answer
347 views

Wireless radio OFF, Wireless Card Enabled

I have a weird issue where my network connection gets disabled somehow. Device Manager shows the card as being enabled, the network icon shows that I don't have a wireless card. Rebooting the ...
1 vote
0 answers
83 views

Windows Live Mesh has been using full CPU for 4 days and has sawtooth memory usage

My Windows Live Mesh install has been using a full CPU core non-stop (including overnight) for more than 4 days now. I've rebooted the PC a couple of times during this time period, but the MOE.exe ...
1 vote
4 answers
3k views

Network connection troubleshooting, unreliable ping

I am trying to troubleshoot a network connection. The connection is wireless, and for the most part works well. (Physical connection from computer to router, physical connection from router to ...
0 votes
2 answers
973 views

“BAD” partition showing up in Partition Manager

I tried to partition my primary hard disk (NTFS partitions) with qtparted and got stuck in the process. Consequently I had to kill the process and exit my knoppix live CD boot up. Even though I ...
0 votes
1 answer
456 views

Cannot read CD in DVD-RW drive

My DVD-RW drive has stopped recognizing CDs, but it can read and write DVDs flawlessly. Is this a software or a hardware problem? How can I fix thus?
1 vote
0 answers
296 views

How to find out which program prevents monitor going to sleep on Windows XP?

On a machine running Windows XP I have the problem that the monitor often does not enter standby/sleep mode. I guess this is caused by some program that is running, because it reliably works if I ...
1 vote
1 answer
368 views

Computer turns off while playing 3D games

About a week ago, my computer started to randomly turn off while I was playing 3D games. I initially suspected temperature issues. I have SpeedFan installed, idle PC temp is 99C and running a game ...
0 votes
1 answer
5k views

My cpu usage increased to 100% and my computer works slowly after dis assembly

Yesterday, I opened the case of my computer and cleaned the cards and other devices. When I re-assembled the computer and powered it on, Windows 7 works very slowly and the CPU usage in the task ...
1 vote
1 answer
3k views

Nvidia GTS 360M in Asus laptop shuts off when gaming on external display

I have had this problem on my Asus G51j Intel I5, Nvidia GTS360M graphics card. Just updated the drivers to latest off Nvidias site. Most games I play, If I hook it up through an external monitor(...
2 votes
1 answer
3k views

Why would Adobe Flash be causing Firefox to hang?

In the past when using Windows 7 I had no problem with using Flash on Firefox. Now I am having trouble using Firefox because it hangs when a page contain Flash. If I disable the plugin it works fine. ...
2 votes
1 answer
2k views

Extremely Slow XP Pre-Boot (Driver Loading Phase)

Pre problem: My system crashed recently while I was in XP. I booted into DOS and ran ScanDisk to check my XP partition (FAT32) and ran a surface scan. Once I was satisfied that the system drive was ...
0 votes
0 answers
337 views

Windows 7 x64 BSOD while gaming with gtx570, motherbord?

I get a BSOD almost whenever I've gamed for a little while and try to save the game or do something else that explicitly writes to disk. I don't know if it's actually the disk writing part or anything ...
2 votes
0 answers
3k views

My computer loses network connectivity every 30 minutes

My LAN connected PC loses network connectivity every 30 minutes. It has a static IP address and I've checked to make sure there aren't any IP conflicts on my network. If I'm streaming from that PC to ...
-1 votes
1 answer
540 views

How do I find out why a bash script starts on my Mac? [duplicate]

Possible Duplicate: bash process uses 90% CPU, comes back on computer restart A bash script is starting on my Macbook air. (I bought it yesterday). The script is taking about 20% of my cpu. It ...
1 vote
0 answers
142 views

PC only boots from Linux-based media and won't boot from DOS-based media

I have this problem where the PC only seems to boot from a floppy disk or CD if it was created as a Linux-based bootable media. If it was created as a DOS-based bootable media the system just freezes ...
0 votes
0 answers
168 views

Her microphone produces white noise, after a while?

When my friend Skypes with me or gets on FB Video with me, her sound works fine... at first. After a bit, it starts sounding like loud static. It happens more frequently as we restart video chats, ...
3 votes
1 answer
1k views

When I add users in Ubuntu I get panel errors regarding an applet?

I have install Ubuntu & GNOME (with minimum possible number of packages). I can login and do anything I want. However, there is a strange thing: Whenever I log in, I see this message: Error The ...
2 votes
3 answers
9k views

My file is locked in Excel 2007, what's going on?

I have a excel 2007 spreadsheet that I'm sharing with some of my coworkers while we work on a project. Recently, when I try to save the file, I get this error: "This file is locked. Try the command ...
1 vote
1 answer
234 views

Why does the application name in my menu bar sometimes become blacked out?

Ever since upgrading my Mid-2010 MacBook Pro to Lion a few months ago, it sometimes gets extremely sluggish. When it does, every time I switch applications I see something like this in the menu bar: ...
0 votes
0 answers
202 views

DVD-RW does not read regular CDS/DVDs on Vista

I have a dell vostro 1510 laptop with windows vista. It has an "Optiarc DVD+-RW AD-7640A ATA Device" installed which used to work find. My vista has two user profiles on it. Now when I insert a "...
0 votes
1 answer
142 views

Modem not detected after unplug in Ubuntu

I use a modem d-link DWM 152,, at first be detected, was able to browse. connect the modem still keep fit (I forget if it still connect.), I just unplug it. when i plug it in again, the modem is not ...
0 votes
1 answer
2k views

How to troubleshoot problems with a hard disk encrypted with FileVault 2?

One of my mac started becoming intermittently unresponsive, so much so that I couldn't even manage to get it to restart regularly. After a hard reset, the pre-boot authentication screen of filevault 2 ...
1 vote
1 answer
3k views

Acer Aspire One is making noises inside the case

My Acer Aspire One has been making some funny noises for about an hour from the center of the case. Some sound clips: Long w/ beeps Short w/o beeps These were recorded with the built-in microphone. ...
1 vote
2 answers
179 views

Windows XP System Has Limited Connectivity With Multiple Routers

My folks have a Windows XP system (fully patched) that recently stopped communicating with the local router. Wired connectivity is as follows: Computer >> Router (Netgear WGR614v6) >> DSL Modem >> ...
3 votes
1 answer
2k views

Configure NAT on router PC

I have a problem with NAT configuration. I made my laptop to be a router, using Ubuntu 12.04. In the terminal, I typed: iptables -t nat -A POSTROUTING -o ppp0 -j MASQUERADE but the client still has ...
1 vote
2 answers
2k views

Computer blue screens then restarts unsuccessfully

My computer has always had this problem but lately its gotten a bit more frequent. While running at seemingly random times the computer goes into a bluescreen and before it has a chance to make any ...
1 vote
0 answers
91 views

Unable to launch apps from GUI, Start menu empty

My buddy was cleaning his computer, which runs Windows XP SP3, trying to get it to run faster. He apparently deleted something on the system level that left Windows in an unusable state. The system ...
7 votes
1 answer
9k views

Error Code 1608 during SQL Server install?

I get the following error early during my SQL Server 2008 R2 installation: MsiGetProductInfo failed to retrieve ProductVersion for package with Product Code = '{AEB9948B-4FF2-47C9-990E-...
0 votes
1 answer
210 views

Computer won't start

Product: Compaq Presario S5000NX PC Desktop with XP Pro Details: After shutting down, the power button causes the CPU fan to try to start and at times will go full blast for a second then returns to ...
0 votes
1 answer
137 views

PC frozen at startup, not booting

I am trying to fix my Gateway desktop. About 6 months ago it stopped working and since then I started using a laptop. But now I want to fix it since it's much more powerful than my laptop. The ...
4 votes
0 answers
3k views

Fixing a broken NTVDM

Problem: About a week ago, the NTVDM on an XP installation broke. Symptoms: The first symptom was that a 16-bit executable that is run during an auto-run batch file would hang and peg the CPU at ...
3 votes
0 answers
832 views

Macbook Air's display won't turn off when lid is closed with external display

This highly annoying problem started recently on my MBA: when I connect it to my external display and close the lid, the screen doesn't turn off. The same occurs if I wake it up from sleep into this ...
0 votes
1 answer
458 views

SpeedTouch 5x6 disconnects every few minutes

I've got speedtouch modem connected to TP-LINK TL-WR740N router. And it happens that I lost internet connecting on both wifi and lan connection (from the router) few times per hour and it's very ...
1 vote
2 answers
603 views

Starting Autoruns.exe or procexp.exe hard-boot the PC

I am currently backpacking in India for several months and have to use public PC to check my email and write my blog. The first thing I do when after I plugged in my hard-drive is to use SysInternals'...
2 votes
1 answer
1k views

Why would I get ''limited connectivity' (i.e. no internet access) via a home network connected to a ADSL modem?

When I power up my modem, home network and machines, sometimes the machines don't connect to the internet. Why would this be happening? Is there anything I can do to intervene? (See my setup below) ...
2 votes
3 answers
2k views

Troubleshooting Mid 2007 iMac RAM upgrade

I am trying to install new RAM in my friends iMac, something I have done several times before. We unplugged the computer before performing the upgrade, used anti static wrist bands, and yes the memory ...

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