Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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61 views

Asus Integrated Cards Crashing

I bought a used ASUS notebook several months ago, and I encountered a bizarre phenomenon: Whenever running resource intensive software it would crash. I tried many things to test this myself, ...
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0answers
19 views

Possible to determine what shell extensions are slowing down Windows?

Other than systematically disabling/enabling shell extensions, piece by piece -- Is there a way to measurably determine if/what shell extensions are bogging down the right-clicking of files/folders ...
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8 views

pictures will not import [closed]

for some reason after plugging in my USB to laptop to import pictures, nothing happens,I have been doing this for years and never had a problem. I have tried switching computers and the desktop ...
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3answers
113 views

Do I need to replace my NIC or how is there a software based solution?

My connection intermittently fails and it is not because of my home phone or a microwave oven. I have a Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI NIC. My signal strength is excellent. My ...
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2answers
1k views

What to do when machine fails a Prime95 stress test?

In an effort to diagnose the cause of random resets and freezes I have been running a series of stress tests on my two year old computer. Thus far the machine has passed nine hours of the Prime95 ...
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0answers
92 views

Where are the default audio settings located?

In the audio devices Control Panel in Windows 7, there's a button titled "Restore Defaults" for any given audio device -- Where are these defaults coming from? Where are they stored (i.e., on-device, ...
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1answer
600 views

Homebuilt system won't power off on shutdown, then won't POST within ~10 minutes of shutdown

I have a homebuilt system that has been giving me headaches on and off for the better part of a year. Whenever I try to shutdown, sleep or reboot (from Windows or BIOS), the system will appear to ...
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1answer
3k views

The computer has rebooted from a bugcheck

My Windows 8 computer frequently locks up when you try to wake it up from sleep. The power light appears on, but the monitor shows no connection and it won't 'wake up'. I have to hold the power button ...
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2answers
519 views

Two routers on network

I just had an incident where a router died and I went to replace it and entered what I thought were the same settings as the original, but I just can't seem to get this to work. Let me start by ...
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2answers
407 views

Windows 7 lags/hesitates on Start menu, right-click, and in Explorer

If I hit the Windows key to bring up the Start menu to search/launch something, the menu appears but shows "Searching...." for a few seconds. Sometimes, it shows what I was looking for, but then it ...
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1answer
1k views

Windows 7 Installer keeps popping up at startup

I have Solidworks Student Edition installed on an external drive. Every time I turn on my computer, a Windows Installer box pops up to install Solidworks, and I have to press Cancel. How can I stop ...
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0answers
1k views

Avast Antivirus Free Edition produces error code 0x80046401. All shields are down. How do I enable protection again?

All the shields of Avast are disabled. The GUI module reports, "The avast! antivirus is off: Start" I can not manually enable Avast and when I try to do that, I get an error code: ...
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1answer
653 views

VLC Media Player - Extremely long delays before some DVDs play / show any menu

With some DVDs there's a long delay before a movie begins. No menus, nothing. With a couple of movies it's an extremely long delay (For example Hollow Man finally shows a menu after about 7.5 minutes ...
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0answers
247 views

Hardware Tests for Malfunctioning Laptop (2730p)?

long story short, my 2730p has been giving me numerous problems and it seems like i will have to reinstall windows as many dlls have gone missing/broken (and the damn thing is barely usable now)... ...
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2answers
113 views

All browers fail, when there is internet connectivity

This may not be the correct forum but I hope somebody may be able to help me troubleshoot an issue I,ve had for the past 2 weeks. I'm running an Windows XP SP3 machine and at least once a day, my ...
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2answers
2k views

Why does CPU Time for the System Idle Process increase *faster* than the wall clock?

My computer has been up for 30 min but task manager shows that CPU Time for System Idle Process at 1:30 plus. Every second it advances another 3 or sometimes 4 seconds. The machine is also running, ...
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1answer
65 views

How to determine why computer won't turn on? [closed]

I have a PC that I built myself (parts list). It has for a number of months refused to turn back on after there's a power failure. I've had to pull the plug out of the back, and then plug it back in ...
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0answers
752 views

nVidia GTX 650 doesn't display any output after installing drivers

I have a nVidia GTX 650 that works (displays video output) before installing the driver, albeit with limited resolutions and no Aero Glass theme effects etc. When I install the driver, there is no ...
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1answer
271 views

How to troubleshoot network problems after fresh install of Linux?

Almost every time I install Ubuntu on any laptop there are some problems with connecting to the Internet. After the last installation neither Ethernet nor Wi-Fi is working. What would be the steps to ...
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0answers
139 views

Word templates opening as templates instead of a new doc

So the previous person who asked this question (Word 2010 template not acting as template -- saving over .dotx file!) was blown off because it was determined that the question already had an "answer" ...
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0answers
947 views

VirtualBox failed to import OVA

On a fresh (re)install of VirtualBox 4.2.13 running on a Windows Vista host machine, I go to File > Import Appliance, and grab an OVA file that I downloaded. I am given the following super helpful ...
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1answer
306 views

When should page faults become a concern?

In Windows 7, when should "page faults" become concern for investigation? I'm referencing the "Page Faults" column in Windows' Task Manager. Sorting by "Page Faults", there are a number of ...
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3answers
2k views

How to find drivers that are loading on startup?

How can I find what drivers are being loaded on a Windows 7 x64 startup? I've seen a couple apps that show what programs are being run via registry entries and Startup folder, but I'm not sure how to ...
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2answers
2k views

Error: Couldn't update to Windows 8.1 preview. How to troubleshoot?

Trying to upgrade my PC, the process goes forward but in some point, it revers back to Windows 8.0. How can I troubleshoot the problem?
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2answers
108 views

How can a website determine my language preference?

How can a website determine my language preference (and wrongly, I might add)? When I browse to a site, it defaults to setting the site language to Afrikaans. I've never selected this before, nor ...
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1answer
499 views

How flashplayer works in firefox for linux : flash player installation troubleshooting

I am using Slackware 14 and I installed flash player as in this blog post http://goo.gl/A0Yxf. According to which I simply copied the "libflashplayer.so" provided by Adobe to the firefox plugin ...
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0answers
93 views

Wireless slows/disconnects ever since unplugging cable to external hard drive [closed]

Recently I bought a Transcend StoreJet 1TB external hard drive which I plug into a USB 3.0 port in my Dell Vostro 3550 laptop. This port is located near the wireless card. After the first time I ...
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0answers
1k views

Old Look@LAN software gives “No packet to read” log error; then won't ping

Yes, before anyone asks the question, I'm still using Look@LAN. It's the best free network discovery and resources program I've seen (but please, if you have suggestions for newer ones, let me know). ...
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3answers
608 views

Keyboard input stuttering and freezing

Last time I've noticed a problem that sometimes my keyboard input is stuttering and freezing for a few seconds; does this mean I have some keyboard hook buggy or gone rogue, or there can be another ...
2
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1answer
142 views

Diagnosing power supply failures

I had my power supply experience a catastrophic failure (distinctive crack and electrical discharge noise, electrical burning smell) not long ago. It had been in use for over two years before failing ...
2
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1answer
1k views

How do programs “decide” which network adapter to use?

In Windows, how do programs "decide" which network adapter/connection to use? I have dual ethernet ports on my motherboard. I usually only have one enabled, but recently, I've wanted to enable the ...
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1answer
74 views

How to isolate a software/driver or hardware issue

How does one go about isolating whether or not a piece of software/driver or a hardware issue is causing a problem with your PC? Or, how can you tell what combination of the two might be giving you ...
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2answers
295 views

HP Laserjet 200 prints Grey scale only

I have an HP Laserjet 200 colorMFP M276nw printer that only prints in grey scale. Even stuff like the supplies status report prints in grey scale, and the bar for yellow is really light, and cyan is ...
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1answer
4k views

CentOS 6.4 server no internet connection

I just installed CentOS 6.4 on my server. I've tried running sudo yum update and got the output Could not retrieve mirrorlist...snip...error was 14: PYCURL ERROR 6 - "Couldn't resolve host ...
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0answers
97 views

Do drive spin-down times have to be set individually?

In Windows, do hard drive spin-down times have to be set individually, per drive? I set the drive spin down time to 180 minutes through Power Options, as I'm tired of having to wait for drives to ...
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0answers
315 views

CD-Rom does not show up in My Computer

I have OptiPlex 755, Windows 7 32-bit, Intel Core 2 Duo. Just until recently I did not had to use CD-reader , so I did not even realize that I don't have CD-reader connected to the motherboard. ...
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2answers
54 views

Windows 7 (user error)

I have Dell Ispirion Mini 1012 with Windows Starter. User DELETED the "C:\USERS" folder. After RESTART, windows boots normally, but it gets stuck on the desktop, I can only access Google Chrome. ...
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2answers
360 views

In Firefox, what exactly does “Reset Firefox” do?

What exactly does the "Reset Firefox" function do in Firefox? (Firefox->Help->Troubleshooting Information->Reset Firefox) It says that things get reset to their default state -- is there a precise ...
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1answer
3k views

What caused the program to stop working correctly?

Error message "a problem caused the program to stop working correctly. Please close the program" I upgraded my computer from Windows 7 to 8 pro on my new Lenovo PC. Ever since the upgrad I am getting ...
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1answer
45 views

Cisco 500 switch

I want to remotely access Cisco 500 switches via TELNET and WEB BASED from a server. I dont know the ip addresses for Cisco 500 switches which are configured as backbone which the ip address assigned ...
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1answer
3k views

Why are there so many duplicates of “explorer.exe” running?

In my Windows 7 task manager, there are 16 instances of explorer.exe running. Where is this coming from? I thought perhaps I had inadvertently enabled the option of Windows replicating an instance ...
0
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1answer
92 views

Exhaustive Windows 7 troubleshooting procedure?

I have been using this laptop for almost two years now. Its an Intel 2nd Gen i3 with 4 GB of RAM with a 512 MB of ATI Radeon 5470 GPU running the 64-bit version of Windows 7 ultimate (Not too ...
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0answers
790 views

Windows (Win 7) Troubleshooter & Fix It Troubles 0x80070003 Runtime Errors & Others

Here is one for you to sink your “teeth” into! All my Window 7 Troubleshooters will not run. They all come up with error code 0x80070003 which Fix It indicates is a runtime error as I have it. I ...
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1answer
84 views

How to change wireless carrier on a windows phone [closed]

How can I change the wireless carrier AT&T on a windows 7.5 phone, I have a sim card for telcel america everything works I get e-mails and updates from facebook but I can not surf the netor get ...
2
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1answer
49 views

Whose permissions are being used?

Regarding "Permissions" in Windows, is it possible to trace or determine "who" is actually changing something? (i.e., determine what user is modifying something with their respective permissions) For ...
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3answers
219 views

Windows 7 operates normally for several minutes after startup, then stalls.

When I power on my Windows 7 PC it behaves normally for ~5 minutes, and then I can't open any programs. If I opened something quickly (in the time before the stall) I can still use it. When the ...
11
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1answer
912 views

All invalid hostnames resolve to localhost in my browser. What is going on?

Update: jump to the end of this question for the happy conclusion to this epic tale. Note: I have IIS7 installed locally for web development. This is what happens in my browser for random sites: ...
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1answer
253 views

IRQL_NOT_LESS_OR_EQUAL BSOD in NDIS.sys, with MemTest passing - what's the cause?

I just got a Blue Screen of Death with IRQL_NOT_LESS_OR_EQUAL, in NDIS.sys. My hardware: Intel P4 Northwoord 2.4 GHz Intel D850EMV2 board 4 x 256 MB RDRAM other stuff Context: Computer was ...
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0answers
37 views

LAN not working

I have a HP Desktop computer, its like the LAN is not working but if i try to connect another desktop on the same LAN cable its working. All the drivers are installed and its picking up the LAN cable ...
2
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1answer
194 views

What is the “Ideal Processor” value?

What is the "Ideal Processor" value and why/how does it pick a certain processor to run on? I've recently seen an obvious increase in CPU usage on the furthest last core, core #7 (i7 930 ...