Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.
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7answers
1k views
Desktop PC does not power up on power button
When I press the power button on my desktop, it does not power up completely. Before I press the power button, I see lights on the motherboard. Everything is normal. On power button press, the fans on ...
2
votes
3answers
240 views
What are common failure modes of SD cards?
I have a Lexar 1GB micro SD. Neither Windows nor Linux recognizes the device when I plug it in. (The adapter reads other micro SD cards fine.) So I'd like to know what are the most common causes for ...
2
votes
3answers
2k views
DVD Drive Failing on Windows 7
I have x64 Windows 7 running on an ASUS M50VM. The DVD drive works completely unreliably if not at all.
But the story is not that simple so bear with me...here are the gory details.
When I first ...
2
votes
3answers
124 views
Songs/Movies are not being played
The problem I am facing is very odd. None of my songs (.mp3/.avi etc) are not able to run in any of the media players: Windows media player, Windows media center, VLC, DIV etc.
What I have done ...
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vote
3answers
186 views
Bios wont post unless I restart power supply
I have an annoying problem with a computer.
The BIOS wont post after it has been turned off and started again unless I turn the switch off/on on the power supply. The fans, cdrom hdd and everything ...
0
votes
3answers
78 views
Windows 7 operates normally for several minutes after startup, then stalls.
When I power on my Windows 7 PC it behaves normally for ~5 minutes, and then I can't open any programs. If I opened something quickly (in the time before the stall) I can still use it. When the ...
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votes
3answers
32 views
Able to connect to the net, but only through FF with proxies disabled
I guess I got a virus or something and it's screwing up my connections. I'm able to browse fine in Firefox with proxies disabled, but other than that I have no connection.
Currently, I need to ...
0
votes
3answers
108 views
Problem with opening pen drive
I've a Pen Drive. And I'm not able to format it..
when I'm going for formatting it shows that its formatting but even after half an hour its still formatting...
The PD is not opening. and AntiVirus ...
2
votes
2answers
244 views
Arch Linux - dhcpcd messages at login screen
I have a fresh installation of Arch Linux, and I've enabled dhcpcd on eth0. However, the message output for dhcpcd startup appears after the OS is booted up and is at the login screen, so I get this:
...
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vote
2answers
347 views
Starting Autoruns.exe or procexp.exe hard-boot the PC
I am currently backpacking in India for several months and have to use public PC to check my email and write my blog.
The first thing I do when after I plugged in my hard-drive is to use ...
1
vote
2answers
1k views
Linux Minux 12 Freezes (Gnome 2) - How to go about finding and fixing cause?
This freezing issue has been reported by others over the past few months but no clear answer has been provided. Some have attributed it to Banshee or other music players but this is incorrect since I ...
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vote
2answers
175 views
How do I check that the encrypted /swap partition is unlocked on Fedora 15?
Background: I've upgraded from F11 to F15. This is a dual boot setup with Windows on the first partition, then /boot and LVM the next two partitions. The last LVM is then divided into /swap and /. To ...
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vote
2answers
104 views
Why doesn't my audio work everywhere?
System: HP A642N
Audio: Integrated Realtek AC '97
Operating System: Windows XP x64
Network: Linksys wireless network
Antivirus: McAfee Suite
This setup has been running fine for years.
The day ...
1
vote
2answers
264 views
USB port causing device problems after new motherboard upgrade
I'm looking into a PC with an issue with one of the front USB ports (perhaps both).
It was working before a motherboard upgrade but since then, a USB drive was inserted, overheated and does not ...
1
vote
2answers
815 views
Sound problem in my Desktop
I have a Dell Dimension 5150 desktop, I am not able to hear any sound when any audio file is playing, I have checked the audio drivers and have downloaded the drivers from the dell site,
Is this a ...
1
vote
2answers
289 views
MSE and updating
I cannot manually update MSE...I receive error warning 0x8007000d. I have tried rebooting numerous times and checking the firewall but I need advice from someone more knowledgable than myself. Thank ...
1
vote
2answers
647 views
Macbook sleep issues
Since a few days ago the sleep modus on my Macbook isn't working anymore, and I don't know why. After 10 minutes the Macbook isn't falling to sleep as expected. Does anyone have the same problem or ...
1
vote
2answers
609 views
Programmatically reconnect to wifi network
Sometimes I work with frequently-dropping wifi connections.
I can either reconnect manually or wait some time (varies from few seconds to few minutes) before windows attempts to reconnect. Is there a ...
0
votes
2answers
859 views
Dell XPS randomly freezes – Mouse, keyboard and USB ports lose power until reboot
I have a Dell XPS 4435MT desktop. It randomly freezes – and it happens shortly after startup, mostly less than 10 minutes.
When it freezes, mouse and keyboard have no power anymore. The USB ports on ...
0
votes
2answers
466 views
Windows 7 goes to sleep with wireless keyboard and mouse attached
I installed Windows 7. Now I have the computer going to sleep every 2 minutes or so. It turned out that the wireless keyboard I am using is the problem. How do I fix this? Btw, both the keyboard and ...
0
votes
2answers
195 views
Screen is black on PC startup
I have a Dell desktop and when I try turning it on, the screen is black and all I hear is a few beeps. Can someone help me find the problem?
0
votes
2answers
908 views
Why is the Windows Help & Support screen not working?
When I click on the icon in the Start Menu, the error is:
The Windows Help And Support can't start
A problem has occured with Windows Help And Support Center. For online help visit Windows ...
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votes
2answers
117 views
Wireless connectivity issue
So basically, I am having an issue connecting my computer to a wireless router (obviously).
As of a week ago, this computer was connecting easily and no problems. I was trying different free VPN ...
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votes
2answers
429 views
Windows XP blue screen 0x8E error troubleshooting
I get following blue screen after running my laptop for an hour...
A problem has been detected and windows has been shut down to prevent damage
to your computer. [...]
Technical Information: *** ...
0
votes
2answers
2k views
Why does my screen turn black after installing ATI on Ubuntu 10.04?
I'm having a problem installing the drivers for my video card. I've just finished installing the driver, rebooted the OS, and the monitor starts up in energy saving mode and doesn't boot Ubuntu.
What ...
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votes
2answers
259 views
Setting up Konico Minolta 1400w printer on Windows Vista 32-bit
One of my neighbors asked me to help them setup this old printer on their computer (their other printer is broken) so after fighting with it for about an hour but to no avail. Every time I try to ...
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votes
2answers
141 views
Browsers not responding
A strange thing started to happen to my computer yesterday, and I can not recall installing anything new or updating anything the last few days either.
It was first the browser, Chromium, that started ...
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votes
2answers
210 views
no internet connection with windows 7
I installed Windows 7 on my laptop; now it cannot connect to the internet on internet explorer, although it indicates that it is connected to my wireless network. Plugging in the ethernet cable ...
0
votes
2answers
565 views
Telnet blocked on windows 2003,how to find the root cause and unblock?
I've already shut down the firewall.
Is there a way to check what is actually blocking telnet?
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votes
2answers
294 views
Why am I having trouble loading Ubuntu alongside Windows as an application?
I have two good CD ISO files. Both load OK, but when I boot to Ubuntu the screen is fragmented by dozens of white lines. Program works but is useless.
I'm running Windows XP SP3 on D201GLY MB, ...
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votes
2answers
739 views
“BAD” partition showing up in Partition Manager
I tried to partition my primary hard disk (NTFS partitions) with qtparted and got stuck in the process. Consequently I had to kill the process and exit my knoppix live CD boot up.
Even though I ...
0
votes
1answer
184 views
24-pin power supply will only work on 20-pin computer
A couple of days ago my PC's 24-pin ATX power supply began to make a bad, electrical burning smell. I took it off and replaced it with another (working) 24-pin supply I had lying around. That worked ...
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votes
1answer
362 views
My ASUS 1005HA will not turn on
My Asus EEE PC 1005H refused to turn on this morning. No lights went on, and there's nothing on the display, it seems completely dead.
It worked alright yesterday but I noticed this morning nothing ...
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votes
1answer
195 views
Determining cause of TCP/IP connect issue
I need HTTPS access to the host ws.betaqxl.com, but connect fails:
:: curl -k -v https://ws.betaqxl.com
* About to connect() to ws.betaqxl.com port 443 (#0)
* Trying 91.204.81.183... Timed out
* ...
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votes
1answer
43 views
How can I get Windows to apply its settings?
I have a computer with a major problem; it gives a blue screen when the login screen loads. I've been using this guide to troubleshoot the issue, and now I've run into a problem.
I have determined ...
0
votes
1answer
2k views
Wifi network undetectable on a Lenovo G470
I have a WPA2 secured network with a visible SSID at home that works perfectly fine with a Dell laptop,a HP netbook and sundry mobile phones. When I try connecting my sister's Lenovo G470, it refuses ...
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votes
1answer
248 views
Browser suddenly stops working occasionally; other internet services keep working
The problem is that about 50% of the time whenever I try to use Firefox to browse the internet the page doesn't load and eventually times out. The other half of the time, it works perfectly and ...
0
votes
1answer
57 views
iTunes checkboxes won't select without multiple attempts
When adding and subtracting podcasts on iPhones that connect to a particular computer, the checkboxes require clicking again and again until you eventually get them to check, or uncheck, whichever you ...
0
votes
1answer
52 views
Setup simultaneous auto-click for testing
My company has a contact form on their website, that allows users to attach files and send them to us.
This usually runs without incident, but every now and then files from individual users get mixed ...
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votes
1answer
105 views
Access file on my external hard drive when I have no OS
I have no operating system on my computer. But I do have the Windows 7 installation file on my external harddrive, is it possible to load that iso file to run the windows 7 installation from my ...
0
votes
1answer
327 views
How can I troubleshoot a Rockbox Utility installation?
I'm trying to install Rockbox on my sansa e260 v2 because it's no longer working properly and I thought I might as well try Rockbox before chucking it out.
The problem is that I can charge it fully, ...
0
votes
1answer
151 views
Possible causes for network dropout
When transferring files between computers on my home network, after about 200-300MB, the desktop completely loses connectivity. The only thing that solves the problem is to disable then re-enable the ...
0
votes
1answer
1k views
Not getting any output from video card or onboard- is my motherboard dead?
Probably a lost cause, but I thought I'd ask before I start replacing hardware.
I have a desktop that's been boxed up for a while, and when I set it back up I wasn't getting any video output. I ...
0
votes
1answer
820 views
Srvany Starts but Application doesn't
I used Instsrv and Srvany as to create a service on W2008; the Srvany service starts okay but the application does not start.
The application is TeamSpeak 3 btw.
I don't think it's an issue with my ...
0
votes
1answer
93 views
I cannot log in to some sites after I've reinstalled Windows
How do you think, what can be the problem: I'm 100% sure that I input correct login and password but I cannot to pass authentication on some sites (not all).
I have a sony vaio laptop and I've just ...
0
votes
1answer
721 views
ATAPI Incompatible, no DVD ROM detection
I have bought a computer, but I do not know how to properly identify the DVD ROM drive.
I have tried all the IDE configurations:
SATA primary, PATA secondary, etc., but it always gives me the error ...
0
votes
1answer
2k views
Nvidia Ion HDMI output problems with Acer Revo
I bought an Acer Revo. First I connected it to my Sony TV via HDMI output. For a few days it worked very well. Then one day when switching on the computer, it boots and the TV screen turns black ...
0
votes
1answer
373 views
xfx 680i motherboard failure?
At some point last night we must have had a blip in our power, as the stove clock was blinking like it would had their been... a blip in the power.
When I came into my office this morning, my desktop ...
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votes
1answer
46 views
IBM ThinkCenter doesn't power up?
My old ThinkCenter M-8143 doesn't boot. When I press the power button nothing happens. It's a brand new power supply, so can't be an issue with the PSU.
*If I remove the 4-pin CPU power connector ...
