Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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0
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2answers
634 views

Windows 7 lags/hesitates on Start menu, right-click, and in Explorer

If I hit the Windows key to bring up the Start menu to search/launch something, the menu appears but shows "Searching...." for a few seconds. Sometimes, it shows what I was looking for, but then it ...
0
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1answer
3k views

Windows 7 Installer keeps popping up at startup

I have Solidworks Student Edition installed on an external drive. Every time I turn on my computer, a Windows Installer box pops up to install Solidworks, and I have to press Cancel. How can I stop ...
1
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0answers
2k views

Avast Antivirus Free Edition produces error code 0x80046401. All shields are down. How do I enable protection again?

All the shields of Avast are disabled. The GUI module reports, "The avast! antivirus is off: Start" I can not manually enable Avast and when I try to do that, I get an error code: ...
0
votes
1answer
1k views

VLC Media Player - Extremely long delays before some DVDs play / show any menu

With some DVDs there's a long delay before a movie begins. No menus, nothing. With a couple of movies it's an extremely long delay (For example Hollow Man finally shows a menu after about 7.5 minutes ...
0
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0answers
365 views

Hardware Tests for Malfunctioning Laptop (2730p)?

long story short, my 2730p has been giving me numerous problems and it seems like i will have to reinstall windows as many dlls have gone missing/broken (and the damn thing is barely usable now)... ...
1
vote
2answers
124 views

All browers fail, when there is internet connectivity

This may not be the correct forum but I hope somebody may be able to help me troubleshoot an issue I,ve had for the past 2 weeks. I'm running an Windows XP SP3 machine and at least once a day, my ...
3
votes
2answers
2k views

Why does CPU Time for the System Idle Process increase *faster* than the wall clock?

My computer has been up for 30 min but task manager shows that CPU Time for System Idle Process at 1:30 plus. Every second it advances another 3 or sometimes 4 seconds. The machine is also running, ...
1
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0answers
950 views

nVidia GTX 650 doesn't display any output after installing drivers

I have a nVidia GTX 650 that works (displays video output) before installing the driver, albeit with limited resolutions and no Aero Glass theme effects etc. When I install the driver, there is no ...
-2
votes
1answer
330 views

How to troubleshoot network problems after fresh install of Linux?

Almost every time I install Ubuntu on any laptop there are some problems with connecting to the Internet. After the last installation neither Ethernet nor Wi-Fi is working. What would be the steps to ...
0
votes
1answer
238 views

Word templates opening as templates instead of a new doc

So the previous person who asked this question (Word 2010 template not acting as template -- saving over .dotx file!) was blown off because it was determined that the question already had an "answer" ...
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0answers
1k views

VirtualBox failed to import OVA

On a fresh (re)install of VirtualBox 4.2.13 running on a Windows Vista host machine, I go to File > Import Appliance, and grab an OVA file that I downloaded. I am given the following super helpful ...
1
vote
1answer
724 views

When should page faults become a concern?

In Windows 7, when should "page faults" become concern for investigation? I'm referencing the "Page Faults" column in Windows' Task Manager. Sorting by "Page Faults", there are a number of ...
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3answers
4k views

How to find drivers that are loading on startup?

How can I find what drivers are being loaded on a Windows 7 x64 startup? I've seen a couple apps that show what programs are being run via registry entries and Startup folder, but I'm not sure how to ...
5
votes
2answers
2k views

Error: Couldn't update to Windows 8.1 preview. How to troubleshoot?

Trying to upgrade my PC, the process goes forward but in some point, it revers back to Windows 8.0. How can I troubleshoot the problem?
1
vote
2answers
240 views

How can a website determine my language preference?

How can a website determine my language preference (and wrongly, I might add)? When I browse to a site, it defaults to setting the site language to Afrikaans. I've never selected this before, nor ...
0
votes
1answer
842 views

How flashplayer works in firefox for linux : flash player installation troubleshooting

I am using Slackware 14 and I installed flash player as in this blog post http://goo.gl/A0Yxf. According to which I simply copied the "libflashplayer.so" provided by Adobe to the firefox plugin ...
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0answers
2k views

Old Look@LAN software gives “No packet to read” log error; then won't ping

Yes, before anyone asks the question, I'm still using Look@LAN. It's the best free network discovery and resources program I've seen (but please, if you have suggestions for newer ones, let me know). ...
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votes
3answers
1k views

Keyboard input stuttering and freezing

Last time I've noticed a problem that sometimes my keyboard input is stuttering and freezing for a few seconds; does this mean I have some keyboard hook buggy or gone rogue, or there can be another ...
2
votes
1answer
166 views

Diagnosing power supply failures

I had my power supply experience a catastrophic failure (distinctive crack and electrical discharge noise, electrical burning smell) not long ago. It had been in use for over two years before failing ...
2
votes
1answer
2k views

How do programs “decide” which network adapter to use?

In Windows, how do programs "decide" which network adapter/connection to use? I have dual ethernet ports on my motherboard. I usually only have one enabled, but recently, I've wanted to enable the ...
0
votes
1answer
130 views

How to isolate a software/driver or hardware issue

How does one go about isolating whether or not a piece of software/driver or a hardware issue is causing a problem with your PC? Or, how can you tell what combination of the two might be giving you ...
1
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2answers
581 views

HP Laserjet 200 prints Grey scale only

I have an HP Laserjet 200 colorMFP M276nw printer that only prints in grey scale. Even stuff like the supplies status report prints in grey scale, and the bar for yellow is really light, and cyan is ...
0
votes
1answer
5k views

CentOS 6.4 server no internet connection

I just installed CentOS 6.4 on my server. I've tried running sudo yum update and got the output Could not retrieve mirrorlist...snip...error was 14: PYCURL ERROR 6 - "Couldn't resolve host ...
0
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0answers
157 views

Do drive spin-down times have to be set individually?

In Windows, do hard drive spin-down times have to be set individually, per drive? I set the drive spin down time to 180 minutes through Power Options, as I'm tired of having to wait for drives to ...
0
votes
0answers
409 views

CD-Rom does not show up in My Computer

I have OptiPlex 755, Windows 7 32-bit, Intel Core 2 Duo. Just until recently I did not had to use CD-reader , so I did not even realize that I don't have CD-reader connected to the motherboard. ...
0
votes
2answers
56 views

Windows 7 (user error)

I have Dell Ispirion Mini 1012 with Windows Starter. User DELETED the "C:\USERS" folder. After RESTART, windows boots normally, but it gets stuck on the desktop, I can only access Google Chrome. ...
1
vote
2answers
822 views

In Firefox, what exactly does “Reset Firefox” do?

What exactly does the "Reset Firefox" function do in Firefox? (Firefox->Help->Troubleshooting Information->Reset Firefox) It says that things get reset to their default state -- is there a precise ...
0
votes
1answer
4k views

What caused the program to stop working correctly?

Error message "a problem caused the program to stop working correctly. Please close the program" I upgraded my computer from Windows 7 to 8 pro on my new Lenovo PC. Ever since the upgrad I am getting ...
0
votes
1answer
54 views

Cisco 500 switch

I want to remotely access Cisco 500 switches via TELNET and WEB BASED from a server. I dont know the ip addresses for Cisco 500 switches which are configured as backbone which the ip address assigned ...
0
votes
1answer
5k views

Why are there so many duplicates of “explorer.exe” running?

In my Windows 7 task manager, there are 16 instances of explorer.exe running. Where is this coming from? I thought perhaps I had inadvertently enabled the option of Windows replicating an instance ...
0
votes
1answer
104 views

Exhaustive Windows 7 troubleshooting procedure?

I have been using this laptop for almost two years now. Its an Intel 2nd Gen i3 with 4 GB of RAM with a 512 MB of ATI Radeon 5470 GPU running the 64-bit version of Windows 7 ultimate (Not too ...
0
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0answers
1k views

Windows (Win 7) Troubleshooter & Fix It Troubles 0x80070003 Runtime Errors & Others

Here is one for you to sink your “teeth” into! All my Window 7 Troubleshooters will not run. They all come up with error code 0x80070003 which Fix It indicates is a runtime error as I have it. I ...
2
votes
1answer
51 views

Whose permissions are being used?

Regarding "Permissions" in Windows, is it possible to trace or determine "who" is actually changing something? (i.e., determine what user is modifying something with their respective permissions) For ...
0
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3answers
280 views

Windows 7 operates normally for several minutes after startup, then stalls.

When I power on my Windows 7 PC it behaves normally for ~5 minutes, and then I can't open any programs. If I opened something quickly (in the time before the stall) I can still use it. When the ...
11
votes
1answer
2k views

All invalid hostnames resolve to localhost in my browser. What is going on?

Update: jump to the end of this question for the happy conclusion to this epic tale. Note: I have IIS7 installed locally for web development. This is what happens in my browser for random sites: ...
0
votes
1answer
298 views

IRQL_NOT_LESS_OR_EQUAL BSOD in NDIS.sys, with MemTest passing - what's the cause?

I just got a Blue Screen of Death with IRQL_NOT_LESS_OR_EQUAL, in NDIS.sys. My hardware: Intel P4 Northwoord 2.4 GHz Intel D850EMV2 board 4 x 256 MB RDRAM other stuff Context: Computer was ...
0
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0answers
41 views

LAN not working

I have a HP Desktop computer, its like the LAN is not working but if i try to connect another desktop on the same LAN cable its working. All the drivers are installed and its picking up the LAN cable ...
2
votes
1answer
283 views

What is the “Ideal Processor” value?

What is the "Ideal Processor" value and why/how does it pick a certain processor to run on? I've recently seen an obvious increase in CPU usage on the furthest last core, core #7 (i7 930 ...
0
votes
1answer
365 views

How does a process “pick” which core to run on?

How does a program "choose" which core to run on? It was my understanding that the operating system determines which program gets processed on which core. APPLICABLE EXAMPLE Firefox has suddenly and ...
0
votes
1answer
1k views

computer shut down suddenly and now won't boot

I have a DIY computer that was built about 3 months ago, and worked fine until this week where it shut down suddenly while using Word. The only other application running at the time was Google ...
2
votes
2answers
389 views

Can a GPU's memory “die” through overclocking?

I hear people comment about GPU memory/ram "dying" from an overclock. Is this possible? Is there an objective way to tell, besides circumstantial blue screens?
1
vote
3answers
3k views

My PC runs but I don't have any video signal on the screen

I have a similar problem described here No video output from motherboard how to debug this?by the user:"alistarmk" with my computer, i.e the computer runs but I don´t have any video signal on the ...
0
votes
1answer
169 views

test isp for bandwidth throttling

As of late youtube has been slow to load like 30-45 seconds in it will pause and buffer for 2-3 min. this happens on my wifes mac , my desktop and my work laptop so im pretty sure its not a hardware ...
4
votes
1answer
6k views

How to set Windows Sound default settings for a device?

In Windows Sound settings, is it possible to set the default settings for a sound playback device, such as the speaker configuration (7.1 vs Stereo) and the "Default Format" (e.g., 24 bit 48000Hz)? ...
3
votes
3answers
6k views

Minecraft (Java) frequently loosing connection on Windows 7

Minecraft, a Java client application, is frequently losing connection with the message "Internal exception: java.net.SocketException: Software caused connection abort: socket write error" or the ...
0
votes
0answers
92 views

Installing Agere Soft Modem on Windows 98

I have an older Dell XPS B800r that I use for Windows 98, and I recently reformatted and reinstalled Windows 98 2nd Ed. All of the installation of the drivers went fine, until I came to the ...
0
votes
1answer
168 views

Would a “mirror driver” collide with the default display driver?

I've just installed UltraVNC, having previously used RealVNC. Both install a "mirror driver", which I assume is a driver that simulates a display to any VNC connections. Would this mirror driver ...
-1
votes
1answer
672 views

IBM ThinkCenter doesn't power up?

My old ThinkCenter M-8143 doesn't boot. When I press the power button nothing happens. It's a brand new power supply, so can't be an issue with the PSU. *If I remove the 4-pin CPU power connector ...
0
votes
1answer
2k views

How to define when machine was connected to WiFi in Windows logs?

I'm looking for a ways to define time when WiFi connection was established/enabled/disabled on Windows 7 machine through logs. The reason I'm looking for it is that I have laptops in LAN which ...
0
votes
0answers
72 views

uverse internet works on everything but my desktop

We have uverse wireless internet in our house. We have four phones connected to it two android two iPhone's, an ipad, a windows laptop, my Xbox 360 and my windows 7 desktop. All devices work fine ...