Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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148 views

Aborted software install - epson perfection 3200 on Windows 7 64-bit

I just upgraded to Windows 7 64-bit, and boy this is a challenge to old hardware to work. I tried to install my software for my 3200 perfection scanner straight form autoplay. When it tried to ...
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1answer
89 views

How do I install Visual Studio CTP updates?

I'm trying to install the "Visual Studio Tools for Git" extension in VS2012 Ultimate, but it says I need an update. It takes me to a "VS2012 Update 2 CTP 3" page, with 10 separate files (some big). ...
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3answers
876 views

Hot graphics card while idle

Since yesterday my graphics card is quite hot even when the computer is idle. It's a notebook running windows 7, with two graphics cards: an integrated Intel, and a NVIDIA GeForce GT 540M It ...
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1answer
2k views

Dell Latitude E6420 does not detect Dell External monitor P221 2H

I have a Dell Latitude E6420 and recently got a Dell Monitor P221 2H. The issue is that the Laptop is not detecting the external monitor and Monitor is displaying "Entering Power save mode". I tried ...
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1answer
642 views

Computer takes several hours to start after pressing the power on button

For a while now my PC has been very slow to start up. I turn it off at night before going to sleep and when I try to turn it on in the morning it takes hours (roughly 2 to 4 hours). The computer does ...
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0answers
48 views

possible firefox go to internet but chrome and IE not?

my Firefox go to internet correctly. but IE and chrome don't see the internet. my windows is 7 and i check the proxy in windows ... before when i have similar to this error check the proxy ...
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1answer
477 views

How to confirm a dead motherboard is the reason why a PC does not power up

I have an old PC assembled from components. All of a sudden I cannot turn it on. Nothing except the motherboard strobe light turns on. No fan, no hard disk spin, no nothing. I have unplugged ...
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3answers
574 views

Mouse keeps randomly clicking around the screen

I just reinstalled Windows 8 on my Dell XPS 15 touchscreen laptop and I am having a strange problem. My mouse (apparently) randomly jumps around the screen and clicks something. I was having this ...
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1answer
202 views

Why does one person downloading kill the internet for the rest of the house?

We have 25 megs on the downstream and 2 megs on the upstream. When doing a speed test without anyone downloading (from Usenet, for example), we get the full download and upload. However, if one ...
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1answer
65 views

Mac Pro was working fine. Formatted the hard drives and now the monitor can't get a picture

My mac computer was working fine but I took the hard drives out of it and formatted them with my new computer. Now when I re-insert the zero-filled drives the monitor is just perpetually black. I ...
3
votes
2answers
536 views

Arch Linux - dhcpcd messages at login screen

I have a fresh installation of Arch Linux, and I've enabled dhcpcd on eth0. However, the message output for dhcpcd startup appears after the OS is booted up and is at the login screen, so I get this: ...
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3answers
1k views

Computer making strange sound when turned on, ever since power outage

Recently we experienced a power outage, and the PC was off. However, once the power came back, I switched on the PC and heard a strange noise - almost as if the hard disk or fans were struggling to ...
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0answers
43 views

Windows crash on new Hard Drive that was never formatted

I installed a new hard drive after someone removed the OS from my old drive thinking I would eventually slave the two together to recover my data. Unfortunately the new disk keeps crashing and I ...
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0answers
58 views

Monitor not receiving any picture data from computer?

I cannot get a picture to display on a monitor for my Mac computer. I formatted the hard drives (couple passes with 1's and 0's) and now I cannot get the monitor to display a picture. I know the ...
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vote
2answers
452 views

Is my Hard Drive repairable OR can I get my data back (Picture)?

I have an old 80GB Seagate Baracuda Harddisk. It fell on my toe. That time it was working fine. But today as I turned my pc on and this happened. Can replacing the circuit board will help me ...
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0answers
35 views

Soundcard troubleshooting

My creative X fi xtreme audiois detected, without problems, drivers are up to date. But no sound is coming out. The sound panel doesn't show the audio levels when I try something like youtube, and ...
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3answers
1k views

Dell Studio 1555 not starting up

This is a 3-year-old laptop. I never had a big problem with it until now. I updated Kubuntu the night before yesterday. And Firefox got updated to version 18 and a few other related packages got ...
2
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1answer
162 views

How to simulate yourself as if you are located internally behind the trusted zone of a FW

I work in security operational center engineer in one company. We manage a lot of customer FW, proxy,..etc. An example of our daily tickets could be the user can't access some site, so we check the ...
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1answer
472 views

Wifi signal changes over time

I have a trouble about my wireless router signal. My laptop is 25-30 feet (~8 meters) away from the router. There are two walls between them. Windows reports signal strength is two bars, and inSSIDer ...
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1answer
238 views

Resizing a partition in GParted (or, how can I traverse 5 other partitions prior to expanding /dev/sda6)?

So, the traditionally adopted means of resizing partitions with GParted is to: Unmount all partitions (so, use a LiveCD) Right-click -> Extend partition Engulf selected partition in a flurry of ...
2
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2answers
376 views

How can I tell why Windows 8 is failing to update?

The last two times Windows 8 has tried to update, the update failed and it reverted the changes. Is there any kind of log I can check to see why it's failing, or at least see what updates it's trying ...
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2answers
460 views

What can cause Internet connection to randomly fail?

From time to time, web pages don't open or open slowly, downloading big files stop after a few KB or MB (no errors are thrown, just no data is received). Sometimes it works, sometimes it doesn't ...
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1answer
122 views

Repairing dual boot using Ubuntu Live CD

I installed Windows 7 on a separate hard drive and I have Debian on another hard drive. After installing Windows 7 my grub doesn't appear so I used an Ubuntu Live CD to use boot-repair to fix my grub2 ...
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1answer
664 views

Toshiba Satellite L755 not functioning properly while charging

While charging my laptop, the touchpad becomes very jumpy and sometimes does not even go in the direction moved. The computer itself also runs very erratically. While it does this, my computer ...
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2answers
436 views

How can I figure out which PC component is faulty when the PC won't even start?

Me and my brother purchased and built a custom budget computer for our little brother for Christmas. It has been running fine for about a week, but last night it would no longer start. When the power ...
3
votes
1answer
102 views

explorer.exe randomly hogging my CPU; any insight into this ProcessMonitor log?

My computer occasionally becomes terribly unresponsive. Opening Process Explorer reveals that it's explorer.exe hogging 100% of the CPU. I poked around until I found the thread id which was doing ...
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1answer
131 views

Blue screen and Auto Reboot

Hello Everyone, I am facing the bluesceen problem on Window 2008 R2 Standard 64 bit, I am sharing the Zip file with few memory dumps. ...
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2answers
3k views

Windows 8 doesn't shut down

I have Windows 8 Pro 64 bit and everything worked fine for 2 months, but now suddenly my PC doesn't want to shut down. I've tried restart, but nothing happens. When I log off and try to restart/shut ...
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1answer
136 views

How to tell if a process is out of control with Process Explorer?

Besides seeing constantly high CPU usage and growing memory usage in Task Manager, and without relying on a determination based on actual interaction with the program (e.g., sluggish interface), is ...
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1answer
3k views

How do I troubleshoot static noise in headphones connected to a computer that persists even after replacing the sound card?

I have an Asus P6T based system. I was using the on-board sound (plugging in Logitech X-230 2.1 analog speakers in the green "front speakers" 3.5mm analog output, then plugging in my headphones in ...
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2answers
3k views

D-Link SharePort USB Network Utilty on Windows 8

I'm just installed D-link's SharePort software on my fresh Windows 8. Installation went well, but won't start even after rebooting the os. I have tried to run in compatibility mode, alse. Does ...
2
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0answers
581 views

Firewall blocks ICMP even with Allow rules, even when disbled

Sometime early October (right after update Tuesday???). My Window 7 home machine stopped responding to anything incoming. Effectively breaking iTunes, Sonos, TiVo Desktop, RDP etc. But all those ...
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1answer
53 views

further troubleshooting on a p8z77 motherboard

I just bought a brand now asus p8z77 motherboard with a intel 3770. Its currently not booting - the system powers up for half a second and then powers down, and the CPU error light shines. I've tried ...
2
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1answer
148 views

terminal tools and logs for debugging TCP issues

I have a server which I am testing for functionality (not load, not stress) with tsung. 50 users / second, 100 total users. Judging from tsung (tsung is the testing framework) graphs, there TCP ...
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2answers
3k views

Right Clicking error in windows 7 windows explorer [duplicate]

Possible Duplicate: Windows Explorer Hangs on Right-Click Whenever I right-click something in windows explorer other than favorites, libraries, computer, or network (the main headings in ...
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0answers
117 views

Very odd Windows WiFi connection issue

First time posting here, so sorry if things aren't in the usual format. Issue: Working on a friend's laptop with WiFi issues. Laptop can connect to my WiFi network with no issues, but refuses to ...
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1answer
111 views

Can't access file from another installation of Windows 7

A while back my laptop stopped booting into Windows 7 and instead constantly loaded a blue screen of death. So I installed another copy of Windows 7 and opted to keep the installation of the original ...
2
votes
1answer
681 views

xrandr doesn’t detect display ports

I have a ThinkPad T510 laptop with Gentoo Linux installed on it and I can’t manage to get VGA and DisplayPort working. xrandr -q won’t show them, so I’m guessing, that there’s a problem with my kernel ...
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1answer
145 views

Troubleshoot networking and DNS, browsers fail to load sites first time

Every time I want to visit a website, I first get Unable to resolve the server's DNS address. Doesn't matter what browser. When I refresh a couple of times, the page opens. I tried flushing ...
2
votes
0answers
114 views

System does not boot with DisplayPort plugged in [duplicate]

Possible Duplicate: Gigabyte GA-Z77X-D3H MB problems Swapped in a new motherboard and CPU today, and... My system would not boot with any DisplayPort monitor plugged in, but seems to work ...
0
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1answer
143 views

Log files for Windows 7 ethernet debugging

My computer often takes an unreasonable amount of time to connect to the wired gigabit etherenet network after booting the PC or after coming back from standby, usually if some time has passed since ...
4
votes
1answer
376 views

How do you troubleshoot Family Safety reports

I have set up Microsoft Family Safety in Windows 8 for my daughter's account. At first I got meaningful reports via e-mail each week. But then the e-mails started reporting no activity, even though ...
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votes
1answer
53 views

Beep code due to lose connection

There are various beep codes to indicate errors at start up. I need to know this one thing. Can such a beep code occur due to lose connection of external cables. For example one single long beep is ...
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1answer
89 views

Troubleshooting, GTX 670 + i7-3820

I've tried to figure this out on my own, but so far I've had no luck, so I now turn to the greater forces that be, ie. you guys. I'm sorry if this is in the wrong forum, but I couldn't decide where ...
0
votes
1answer
441 views

Linux system cannot find RAID 10 md device after reboot of the system

I ran these commands: $ sudo mdadm --verbose --create /dev/md0 --level=10 --chunk=256 --raid-devices=4 /dev/sdh1 /dev/sdh2 /dev/sdh3 /dev/sdh4 $ echo 'DEVICE /dev/sdh1 /dev/sdh2 /dev/sdh3 /dev/sdh4' ...
3
votes
3answers
1k views

Why has my computer started to make noises when I turn it on after I put it into sleep mode for the first time a week ago?

I would usually have my pc on all day and fully shut it down at night time before I went to bed. I decided to put it into sleep mode instead the other day and everything was fine but when I woke it ...
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votes
2answers
1k views

Dell inspiron n5010 has failed to recognize AC adapter

Recently my dell inspiron n5010 has failed to recognize my 90W adapter (despite powering it just fine). Full error message: "The AC power adapter wattage and type cannot be determined. the ...
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2answers
75 views

Down for everyone or just me? [closed]

When I try access a website, and it is down, I head to http://www.downforeveryoneorjustme.com, and test it. But lately, my home network PCs cannot access facebook.com, and I tried the that service and ...
6
votes
1answer
16k views

Spikes of 99% disk activity in Windows 8 Task Manager [duplicate]

For some reason Windows 8's Task Manager reports spikes of 99% disk activity for hours at a time. Looking at the entries in that column, however, data doesn't seem to be getting written any more ...
1
vote
1answer
137 views

Can't use 64 bit ie or tortoisesvn with smartcard, but can use 32 bit ie, svn, chrome, firefox, thunderbird

I have a Dell M6700 running windows 7 ultimate 64-bit. I have gotten my smart card to work with chrome, firefox, thunderbird, ie 32-bit, collabnet svn client 32-bit. When I use ie 64-bit, it never ...