Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

learn more… | top users | synonyms

4
votes
1answer
6k views

How to set Windows Sound default settings for a device?

In Windows Sound settings, is it possible to set the default settings for a sound playback device, such as the speaker configuration (7.1 vs Stereo) and the "Default Format" (e.g., 24 bit 48000Hz)? ...
3
votes
3answers
5k views

Minecraft (Java) frequently loosing connection on Windows 7

Minecraft, a Java client application, is frequently losing connection with the message "Internal exception: java.net.SocketException: Software caused connection abort: socket write error" or the ...
0
votes
0answers
92 views

Installing Agere Soft Modem on Windows 98

I have an older Dell XPS B800r that I use for Windows 98, and I recently reformatted and reinstalled Windows 98 2nd Ed. All of the installation of the drivers went fine, until I came to the ...
0
votes
1answer
173 views

Would a “mirror driver” collide with the default display driver?

I've just installed UltraVNC, having previously used RealVNC. Both install a "mirror driver", which I assume is a driver that simulates a display to any VNC connections. Would this mirror driver ...
-1
votes
1answer
682 views

IBM ThinkCenter doesn't power up?

My old ThinkCenter M-8143 doesn't boot. When I press the power button nothing happens. It's a brand new power supply, so can't be an issue with the PSU. *If I remove the 4-pin CPU power connector ...
0
votes
1answer
2k views

How to define when machine was connected to WiFi in Windows logs?

I'm looking for a ways to define time when WiFi connection was established/enabled/disabled on Windows 7 machine through logs. The reason I'm looking for it is that I have laptops in LAN which ...
0
votes
0answers
73 views

uverse internet works on everything but my desktop

We have uverse wireless internet in our house. We have four phones connected to it two android two iPhone's, an ipad, a windows laptop, my Xbox 360 and my windows 7 desktop. All devices work fine ...
1
vote
0answers
39 views

CD Rom Door Does Not Shut

My CD ROM door only remains closed when the computer is turned (Off) or if I am playing CD music Disc. I tried programming my computer because Windows Media Player refused to burn my CD's. I did ...
2
votes
0answers
516 views

Kernel Event ID 41. My system keeps shutting off during games

here's hoping you guys can help me. This is a homebuilt system I put together myself. This is the build (I got a 7870 instead of a 7850, though): http://pcpartpicker.com/p/eZgE This error has ...
6
votes
2answers
2k views

Alternating low and high ping times on ADSL line

I have an ADSL connection at home. Pings times are usually acceptable right after rebooting the modem, between 15 and 60ms to google.com. A few minutes later they go up to 900ms or even higher up to 3 ...
0
votes
1answer
196 views

Aborted software install - epson perfection 3200 on Windows 7 64-bit

I just upgraded to Windows 7 64-bit, and boy, this is a challenge to get old hardware to work. I tried to install my software for my 3200 perfection scanner straight form autoplay. When it tried to ...
1
vote
1answer
151 views

How do I install Visual Studio CTP updates?

I'm trying to install the "Visual Studio Tools for Git" extension in VS2012 Ultimate, but it says I need an update. It takes me to a "VS2012 Update 2 CTP 3" page, with 10 separate files (some big). ...
3
votes
4answers
1k views

Hot graphics card while idle

Since yesterday my graphics card is quite hot even when the computer is idle. It's a notebook running windows 7, with two graphics cards: an integrated Intel, and a NVIDIA GeForce GT 540M It ...
1
vote
1answer
7k views

Dell Latitude E6420 does not detect Dell External monitor P221 2H

I have a Dell Latitude E6420 and recently got a Dell Monitor P221 2H. The issue is that the Laptop is not detecting the external monitor and Monitor is displaying "Entering Power save mode". I tried ...
1
vote
1answer
1k views

Computer takes several hours to start after pressing the power on button

For a while now my PC has been very slow to start up. I turn it off at night before going to sleep and when I try to turn it on in the morning it takes hours (roughly 2 to 4 hours). The computer does ...
0
votes
0answers
51 views

possible firefox go to internet but chrome and IE not?

my Firefox go to internet correctly. but IE and chrome don't see the internet. my windows is 7 and i check the proxy in windows ... before when i have similar to this error check the proxy ...
0
votes
1answer
818 views

How to confirm a dead motherboard is the reason why a PC does not power up

I have an old PC assembled from components. All of a sudden I cannot turn it on. Nothing except the motherboard strobe light turns on. No fan, no hard disk spin, no nothing. I have unplugged ...
2
votes
3answers
967 views

Mouse keeps randomly clicking around the screen

I just reinstalled Windows 8 on my Dell XPS 15 touchscreen laptop and I am having a strange problem. My mouse (apparently) randomly jumps around the screen and clicks something. I was having this ...
5
votes
1answer
249 views

Why does one person downloading kill the internet for the rest of the house?

We have 25 megs on the downstream and 2 megs on the upstream. When doing a speed test without anyone downloading (from Usenet, for example), we get the full download and upload. However, if one ...
1
vote
1answer
72 views

Mac Pro was working fine. Formatted the hard drives and now the monitor can't get a picture

My mac computer was working fine but I took the hard drives out of it and formatted them with my new computer. Now when I re-insert the zero-filled drives the monitor is just perpetually black. I ...
3
votes
2answers
658 views

Arch Linux - dhcpcd messages at login screen

I have a fresh installation of Arch Linux, and I've enabled dhcpcd on eth0. However, the message output for dhcpcd startup appears after the OS is booted up and is at the login screen, so I get this: ...
0
votes
3answers
2k views

Computer making strange sound when turned on, ever since power outage

Recently we experienced a power outage, and the PC was off. However, once the power came back, I switched on the PC and heard a strange noise - almost as if the hard disk or fans were struggling to ...
0
votes
0answers
44 views

Windows crash on new Hard Drive that was never formatted

I installed a new hard drive after someone removed the OS from my old drive thinking I would eventually slave the two together to recover my data. Unfortunately the new disk keeps crashing and I ...
1
vote
0answers
60 views

Monitor not receiving any picture data from computer?

I cannot get a picture to display on a monitor for my Mac computer. I formatted the hard drives (couple passes with 1's and 0's) and now I cannot get the monitor to display a picture. I know the ...
1
vote
2answers
895 views

Is my Hard Drive repairable OR can I get my data back (Picture)?

I have an old 80GB Seagate Baracuda Harddisk. It fell on my toe. That time it was working fine. But today as I turned my pc on and this happened. Can replacing the circuit board will help me ...
0
votes
0answers
36 views

Soundcard troubleshooting

My creative X fi xtreme audiois detected, without problems, drivers are up to date. But no sound is coming out. The sound panel doesn't show the audio levels when I try something like youtube, and ...
1
vote
2answers
2k views

Dell Studio 1555 not starting up

This is a 3-year-old laptop. I never had a big problem with it until now. I updated Kubuntu the night before yesterday. And Firefox got updated to version 18 and a few other related packages got ...
2
votes
1answer
202 views

How to simulate yourself as if you are located internally behind the trusted zone of a FW

I work in security operational center engineer in one company. We manage a lot of customer FW, proxy,..etc. An example of our daily tickets could be the user can't access some site, so we check the ...
0
votes
1answer
850 views

Wifi signal changes over time

I have a trouble about my wireless router signal. My laptop is 25-30 feet (~8 meters) away from the router. There are two walls between them. Windows reports signal strength is two bars, and inSSIDer ...
0
votes
1answer
341 views

Resizing a partition in GParted (or, how can I traverse 5 other partitions prior to expanding /dev/sda6)?

So, the traditionally adopted means of resizing partitions with GParted is to: Unmount all partitions (so, use a LiveCD) Right-click -> Extend partition Engulf selected partition in a flurry of ...
2
votes
2answers
656 views

How can I tell why Windows 8 is failing to update?

The last two times Windows 8 has tried to update, the update failed and it reverted the changes. Is there any kind of log I can check to see why it's failing, or at least see what updates it's trying ...
0
votes
2answers
821 views

What can cause Internet connection to randomly fail?

From time to time, web pages don't open or open slowly, downloading big files stop after a few KB or MB (no errors are thrown, just no data is received). Sometimes it works, sometimes it doesn't ...
0
votes
1answer
140 views

Repairing dual boot using Ubuntu Live CD

I installed Windows 7 on a separate hard drive and I have Debian on another hard drive. After installing Windows 7 my grub doesn't appear so I used an Ubuntu Live CD to use boot-repair to fix my grub2 ...
0
votes
1answer
1k views

Toshiba Satellite L755 not functioning properly while charging

While charging my laptop, the touchpad becomes very jumpy and sometimes does not even go in the direction moved. The computer itself also runs very erratically. While it does this, my computer ...
1
vote
2answers
751 views

How can I figure out which PC component is faulty when the PC won't even start?

Me and my brother purchased and built a custom budget computer for our little brother for Christmas. It has been running fine for about a week, but last night it would no longer start. When the power ...
3
votes
1answer
186 views

explorer.exe randomly hogging my CPU; any insight into this ProcessMonitor log?

My computer occasionally becomes terribly unresponsive. Opening Process Explorer reveals that it's explorer.exe hogging 100% of the CPU. I poked around until I found the thread id which was doing ...
0
votes
1answer
159 views

Blue screen and Auto Reboot

Hello Everyone, I am facing the bluesceen problem on Window 2008 R2 Standard 64 bit, I am sharing the Zip file with few memory dumps. ...
2
votes
2answers
3k views

Windows 8 doesn't shut down

I have Windows 8 Pro 64 bit and everything worked fine for 2 months, but now suddenly my PC doesn't want to shut down. I've tried restart, but nothing happens. When I log off and try to restart/shut ...
0
votes
1answer
345 views

How to tell if a process is out of control with Process Explorer?

Besides seeing constantly high CPU usage and growing memory usage in Task Manager, and without relying on a determination based on actual interaction with the program (e.g., sluggish interface), is ...
0
votes
1answer
3k views

How do I troubleshoot static noise in headphones connected to a computer that persists even after replacing the sound card?

I have an Asus P6T based system. I was using the on-board sound (plugging in Logitech X-230 2.1 analog speakers in the green "front speakers" 3.5mm analog output, then plugging in my headphones in ...
0
votes
2answers
4k views

D-Link SharePort USB Network Utilty on Windows 8

I'm just installed D-link's SharePort software on my fresh Windows 8. Installation went well, but won't start even after rebooting the os. I have tried to run in compatibility mode, alse. Does ...
2
votes
0answers
860 views

Firewall blocks ICMP even with Allow rules, even when disbled

Sometime early October (right after update Tuesday???). My Window 7 home machine stopped responding to anything incoming. Effectively breaking iTunes, Sonos, TiVo Desktop, RDP etc. But all those ...
1
vote
1answer
62 views

further troubleshooting on a p8z77 motherboard

I just bought a brand now asus p8z77 motherboard with a intel 3770. Its currently not booting - the system powers up for half a second and then powers down, and the CPU error light shines. I've tried ...
2
votes
1answer
194 views

terminal tools and logs for debugging TCP issues

I have a server which I am testing for functionality (not load, not stress) with tsung. 50 users / second, 100 total users. Judging from tsung (tsung is the testing framework) graphs, there TCP ...
2
votes
2answers
6k views

Right Clicking error in windows 7 windows explorer [duplicate]

Possible Duplicate: Windows Explorer Hangs on Right-Click Whenever I right-click something in windows explorer other than favorites, libraries, computer, or network (the main headings in ...
1
vote
0answers
146 views

Very odd Windows WiFi connection issue

First time posting here, so sorry if things aren't in the usual format. Issue: Working on a friend's laptop with WiFi issues. Laptop can connect to my WiFi network with no issues, but refuses to ...
1
vote
1answer
143 views

Can't access file from another installation of Windows 7

A while back my laptop stopped booting into Windows 7 and instead constantly loaded a blue screen of death. So I installed another copy of Windows 7 and opted to keep the installation of the original ...
2
votes
1answer
1k views

xrandr doesn’t detect display ports

I have a ThinkPad T510 laptop with Gentoo Linux installed on it and I can’t manage to get VGA and DisplayPort working. xrandr -q won’t show them, so I’m guessing, that there’s a problem with my kernel ...
0
votes
1answer
166 views

Troubleshoot networking and DNS, browsers fail to load sites first time

Every time I want to visit a website, I first get Unable to resolve the server's DNS address. Doesn't matter what browser. When I refresh a couple of times, the page opens. I tried flushing ...
2
votes
0answers
115 views

System does not boot with DisplayPort plugged in [duplicate]

Possible Duplicate: Gigabyte GA-Z77X-D3H MB problems Swapped in a new motherboard and CPU today, and... My system would not boot with any DisplayPort monitor plugged in, but seems to work ...