Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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1answer
138 views

Can't use 64 bit ie or tortoisesvn with smartcard, but can use 32 bit ie, svn, chrome, firefox, thunderbird

I have a Dell M6700 running windows 7 ultimate 64-bit. I have gotten my smart card to work with chrome, firefox, thunderbird, ie 32-bit, collabnet svn client 32-bit. When I use ie 64-bit, it never ...
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3answers
3k views

Process Monitor: Entrys with BUFFER OVERFLOW

I´m trying to solve IE 8 performance problems on my system at the moment. I analyzed my system with Sysinternals Process Monitor and found lots of "BUFFER OVERFLOW"s entrys in the Log (See below). ...
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0answers
68 views

Shared drive/Folder issue

I have over 6 computers that are not listed on a domain, just normal local logins. There is one computer which is called User-PC which has a RAID Array. We also have another computer called TV-PC ...
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2answers
194 views

Building PC with old parts - Burning CPU Smell

Alright, so I'm trying to build a computer with some old parts I had lying around here. (which used to be a single computer already so they must be compatible if they were before) At first I tried to ...
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2answers
61 views

Is it possible to find out what started a program?

Is it possible to determine what (program) started a certain program (or a service)? I.e., how can I find the source of what's opening up certain programs on my Windows 7 machine? This isn't so much ...
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0answers
68 views

Does Windows 7 have some type of invisible “mini” BSOD?

The oddest thing just happened, and I've never seen it before -- I was right here on my computer (Win7 Ultimate x64), merrily programming along in Notepad++, when all of a sudden, Windows seemed to ...
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3answers
3k views

How to find out my DNS Server address [duplicate]

Possible Duplicate: internet connection problem with windows7 What is the way to know my current DNS server address? My computer's operating system is Windows 7 and I am using a broadband ...
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2answers
2k views

How can I determine why the Print Spooler service stops every 2 minutes?

I have a client who has an issue whereby her Print Spooler on her Windows 7 PC stops after 2 minutes. I have set the service to restart on all subsequent failures, but it still drops out after 2 ...
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0answers
390 views

SoX on Windows 7 64-Bit Outfile Missing

I have come across the strangest problem when trying to run sox.exe on my Windows 7 installation. Whenever I try and record audio it works without any issues but it will not output an audio file. The ...
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1answer
84 views

Add RoboForm Application to Firefox

The latest Firefox does not regonise RoboForm automatically, I can select from within Roboform to attach to Firefox, which it does, but it will not ''Remember'' and I have to attach manually each time ...
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3answers
104 views

Does occasional noise suggest corrupt memory with internal video chips?

Several times in a day, my desktop sometimes is corrupted by black noise with a particular pattern (it's not "white noise"). My CPU has integrated video, so I assume it borrows memory from the system. ...
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2answers
9k views

My Windows 8 just crashed. How do I find out why? [duplicate]

Possible Duplicate: How do I troubleshoot hardware issues related to a computer freeze/crash? Are there logs somewhere? Which process is to blame? Is it hardware or software? Where do I ...
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2answers
116 views

Could different brands of memory be incompatible even if they have identical specs?

I've recently assembled a PC with two different brands of memory with identical timings (9-9-9-24) and speed (1333 MHz). My motherboard, an Asus P8Z68-V, has independent memory channels, leading me to ...
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2answers
64 views

Certain banking pages not loading

For some unknown reason, I am suddenly unable to access my accounts at several banking and credit sites. I have been a registered user at each site for several years and know I am using the correct ...
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0answers
64 views

troubleshooting steps for nonworking netbook

I've got an old Acer AspireOne that's been sitting around with a power connector issue for a couple of years. I finally bought a new whip for it and now it's got power, but the netbook itself won't ...
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1answer
485 views

Bizarre and very specific Internet connection loss

Yesterday (Friday, September 21, 2012), my Internet connection started acting up. After some testing, I confirmed a very specific and baffling set of symptoms: Internet connection goes away every ...
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3answers
384 views

How can I be sure that the motherboard is dead and it's not another issue?

So I have and old computer with and Intel D101GGC motherboard and a pentium 4 cpu and award bios, with a long repeating beep and not passing POST. I tried: RAM checking, they are good and working ...
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1answer
267 views

New Computer freezing up at random [duplicate]

Possible Duplicate: How do I troubleshoot a Windows 7 freeze or slowness? How to diagnose repeated freezing of windows 7 (comes back alive in few seconds) Since I built my system about 4 ...
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0answers
124 views

Sudden loss of Wi-Fi connectivity on OS X

Occasionally while I work, without any special provocation, I lose connectivity via Wi-Fi. Other devices connected to the same wifi network have no interruption, and the problem gets resolved once I ...
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1answer
678 views

SoX Windows 7 64-Bit

Is there a version of SoX that is compatible with 64-Bit Windows 7? Whenever i try to run "sox.exe" (or any other program in 14.4.0), all that happens is that a command prompt window opens and ...
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1answer
171 views

Installed second hard drive in computer and get BSOD with stop 0x00007b

I have a computer with a Intel DH55HC MB. It has eSata on the MB ports that work with SATA drives. Anyway I installed a second 1tb drive and reset the boot order. Windows starts and gets a BSOD with ...
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1answer
6k views

Why does my monitor have a black screen but the power light is blinking green?

I have a ViewSonic VA912b 19" display I use as a secondary monitor. When I turn it on, the power light is green for a few seconds, and then switches to blinking green. The display stays black. ...
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4answers
129 views

Why are my favorite websites becoming slower, over months? [closed]

I spend a lot of my time at sites for watching online videos: youtube, gorillavid, thedailyshow.com etc. I used to watch the videos in full screen mode, and then that became very laggy. So, I ...
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2answers
4k views

Something is using port 80 and I can't figure out what [duplicate]

Possible Duplicate: How to find exe listening on port? What is using port 80? I need to setup a local webserver that I made and bind it to 127.0.0.1:80. However, I can't seem to figure ...
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2answers
156 views

Troubleshooting odd Windows 7 network issue

I have a Dell Studio XPS 9100 running 64 bit Windows 7. Yesterday, after a reboot, networking completely stopped working. The computer in question was connected by ethernet to a Linksys ...
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1answer
1k views

Computer won't start - Boot Up sequence ends with Hardware monitor

Sometimes my computer starts fine, sometimes it ends in this: I've never seen the whole process of it getting to this screen, so I'm not sure if it goes directly to this or if it gives you a chance ...
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0answers
61 views

Firefox 14 treating Shift as Alt - how to troubleshoot?

I just did a standard update of all programs on my computer (running Ubuntu 10.04), which included going from Firefox 12 (I think) to 14.0.1. Now I have an extremely strange problem - Firefox appears ...
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2answers
4k views

Laptop randomly waking up = Hibernate / Low Battery?

A (Windows 7) laptop has been annoying me since the day we got it. When it is put to sleep (the lid closed), it seems to intermittently wake up randomly during the night (i.e., 10pm, 1:30am, 7am, ...
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1answer
323 views

Computer began freezing after lightning storm. Replaced most of it, and still getting random freezes. What next?

My machine started freezing (no blue screens, no warnings) after about 30 minutes to two hours of use after a bad lightning storm that also knocked out my router. I've replaced the motherboard, RAM, ...
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1answer
2k views

ASUS P8Z68 Deluxe motherboard issues with cold boot

I've recently noticed a rather peculiar problem cropping up in my ASUS P8Z68 Deluxe (not Gen3) mobo, which I'll describe below. First a bit of background... About 3 weeks ago, when cold booting, the ...
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1answer
1k views

How can I view the call stack of a running process/thread?

Someone asked me to get a call stack or stack trace of a running process so that he could analyze it for me. How can I get that information?
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1answer
1k views

How can I view the active threads of a running program?

I know I can see all running processes in Task Manager. But how can I see the single threads that run inside these processes?
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3answers
6k views

VBScipt Missing - Windows 7 64bit - Tried Many Solutions but No Luck

When installing some programs or when trying to run .vbs files, Windows informs me it cannot find VBScript. I have tried everything I can find online, including: Registering the .dll: regsvr32 ...
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2answers
166 views

Troubleshooting a slow startup

The one really rattles the brain. The computer was "slow", which is why I was called out in the first place. The first thing I noticed was that it took literally 3-4 minutes to turn on. This is a ...
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2answers
4k views

Blue Screen with no crash dump generated (0xF4)

I'm getting frequent Blue Screens (every hour or two), with a STOP 0xF4 code. The really fun thing about these is that no crash dump is ever generated. As shown in the screen shot below, it says ...
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0answers
31 views

How to reduce Windows shutdown time? [duplicate]

Possible Duplicate: Why does it sometimes take a long time for windows to shutdown? A windows XP SP3 boots fast but take quite a time to shudown How to reduce it, I wonder? PS Recently ...
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1answer
478 views

How to identify (remove) the source of popup messagebox at Windows XP boot?

A computer of one of my users during the boot of its Windows XP SP3 is insistingly showing a messagebox with different illegible symbols in body and title é requiring to press OK If to leave this ...
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0answers
66 views

High RAM after USB port shortcircuit

My Computer was displaying "USB Device Over Current Status" at startup and wouldn't boot. I believed the issue was related to a damaged USB port on the case - potentially shortcircuiting?. I ...
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5answers
56k views

How can I “turn on wireless capability” in Windows 7?

On my laptop I have a strange bug or something that fairly frequently causes wireless networking to become spontaneously disabled. Network connections drop out & all available APs disappear. ...
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1answer
403 views

Debugging shell-extension that causes windows to freeze

For some time now, I have been living with and working around an annoying problem in Windows XP whereby any time I open a file dialog (Open/Save) in any program, not long afterwards, that program will ...
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1answer
190 views

Wireless radio OFF, Wireless Card Enabled

I have a weird issue where my network connection gets disabled somehow. Device Manager shows the card as being enabled, the network icon shows that I don't have a wireless card. Rebooting the ...
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0answers
67 views

Windows Live Mesh has been using full CPU for 4 days and has sawtooth memory usage

My Windows Live Mesh install has been using a full CPU core non-stop (including overnight) for more than 4 days now. I've rebooted the PC a couple of times during this time period, but the MOE.exe ...
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4answers
718 views

Network connection troubleshooting, unreliable ping

I am trying to troubleshoot a network connection. The connection is wireless, and for the most part works well. (Physical connection from computer to router, physical connection from router to ...
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0answers
198 views

How to find out which program prevents monitor going to sleep on Windows XP?

On a machine running Windows XP I have the problem that the monitor often does not enter standby/sleep mode. I guess this is caused by some program that is running, because it reliably works if I ...
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1answer
2k views

Why would Adobe Flash be causing Firefox to hang?

In the past when using Windows 7 I had no problem with using Flash on Firefox. Now I am having trouble using Firefox because it hangs when a page contain Flash. If I disable the plugin it works fine. ...
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1answer
2k views

Nvidia GTS 360M in Asus laptop shuts off when gaming on external display

I have had this problem on my Asus G51j Intel I5, Nvidia GTS360M graphics card. Just updated the drivers to latest off Nvidias site. Most games I play, If I hook it up through an external ...
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1answer
87 views

Lost files on my external hard drive

I had a folder with txt files stored on my external hard drive. Today when I fired my external drive up the folder had magically disappeared. No the folder is not "hidden". It's gone! Tried using ...
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2answers
3k views

Why do some PDFs lag in Adobe Acrobat?

I have a handful of PDFs open. One of them in particular is extremely laggy, almost to the point of being unreadable. When I scroll through its pages, it's almost like an extreme version of v-sync ...
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54 views

WIFI connection stopped working on Windows - how to troubleshoot [closed]

Friends and family often come to me with this problem, and while I usually manage to fix their problems eventually, it often take me several hours. I'm sure there are many of us in the same position. ...
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3answers
6k views

How do I troubleshoot a slow hard drive?

My computer is suffering of slow-downs and I'm not surprised (it's around 6 years old). Here's what I've verified: They are not very frequent (only a couple of times a day). When they happen a ...