Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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6
votes
4answers
10k views

Why are my Windows 7 updates continuously failing?

I'm an advanced level user here with an odd issue. I have two Windows Updates that are failing to install, every single time. I'm getting a mysterious "Code 1" error on both updates, an error for ...
0
votes
0answers
25 views

How do I get a Google Hangouts extension button in my Chrome toolbar?

I'm using Chrome v51 (.0.2704.103, 64-bit) on OSX. There are two Hangouts extensions in Chrome Web Store, produced by Google. One, the "desktop app", which collects all conversations into a single ...
0
votes
0answers
11 views

Server Unexpected Shutdown

If you have a Windows server that has an Unexpected Shutdown and there is nothing in the logs (no power failure, critical events or hardware failures), and no memory dump for blue screen then is the ...
2
votes
2answers
2k views

Creating an answer file for “WindowsUpdateDiagnostic.diagcab” in Eclipse WTP

I am attempting to script the install of the WindowsUpdateDiagnostic.diagcab sourced here. msdt.exe /cab "%~dp0WindowsUpdateDiagnostic.diagcab" -af "%~dp0stillneeded.xml" Unfortunately, attempts at ...
0
votes
1answer
14 views

Can we change msconfig - Load Basic Driver Settings to Load All by editing system file?

I've HP g6-1209AX. My keyboard & track pad stopped working abruptly. I restarted the computer couple of times but nothing happened. I was able to login using my pin by using On-screen keyboard. So,...
4
votes
4answers
2k views

Why is notepad++ blocking my autohotkey shortcuts?

I have a series of keyboard shortcuts defined in my autohotkey script. Currently, none of them work whenever notepad++ has focus. The script is loaded as usual. The keyboard shortcuts (mostly stuff ...
5
votes
1answer
5k views

Monitor image became offset to the right. How to fix this?

Got this odd problem where the image in the monitor is offset to the right. It’s offset a lot. I have an external monitor, which is connected to a laptop. I don’t use the laptop’s display, only the ...
9
votes
3answers
18k views

How do I troubleshoot a slow hard drive?

My computer is suffering of slow-downs and I'm not surprised (it's around 6 years old). Here's what I've verified: They are not very frequent (only a couple of times a day). When they happen a ...
0
votes
2answers
6k views

Windows 7 Installer keeps popping up at startup

I have Solidworks Student Edition installed on an external drive. Every time I turn on my computer, a Windows Installer box pops up to install Solidworks, and I have to press Cancel. How can I stop ...
1
vote
2answers
8k views

Why is my Focusrite Scarlett 2i4 no longer recognized?

Last night, after a year of continued and problem free use, I discovered that my computer no longer detects my Scarlett 2i4. My DAW (Ableton Live 9.1) says that no audio devices are detected and even ...
0
votes
3answers
3k views

How does a router detect a connected device ? (ENC28J60 module)

BACKGROUND: I am actually an Arduino beginner and learning to connect one to the internet via Ethernet. I'm not using the more commonly used (much easier) Ethernet shield (based on the Wiznet W5100/...
0
votes
2answers
79 views

Cisco 500 switch

I want to remotely access Cisco 500 switches via TELNET and WEB BASED from a server. I dont know the ip addresses for Cisco 500 switches which are configured as backbone which the ip address assigned ...
0
votes
4answers
3k views

Not getting any output from video card or onboard- is my motherboard dead?

Probably a lost cause, but I thought I'd ask before I start replacing hardware. I have a desktop that's been boxed up for a while, and when I set it back up I wasn't getting any video output. I ...
0
votes
0answers
11 views

Can't update my GPU drivers

Was using blender when my PC crashed. Day before I had installed the beta drivers. I was modelling, when I pushed pushed a vertex up, I accidentally tapped shift key or Ctrl key(don't remember). My ...
0
votes
1answer
3k views

Pinging default gateway and DNS over ADSL connection failed

My ADSL modem lights are on. When I run diagnostics from my router's IP address it cannot ping the default gateway and DNS. I contacted my ISP ,they say that there is no problem on their end. What ...
0
votes
0answers
10 views

Connection issues when visiting my website

I tried to visit my website today only to find that I couldn't connect to it. I decided to check out my web server to see if I could fix the issue, but I don't 100% know what I'm doing and am a bit ...
0
votes
1answer
58 views

Word 2016 file displays lines (not borders) between paragraphs in Edit mode only - how to turn it off?

A file created in 2010 and saved to 2016 now displays squiggly lines between every paragraph (see graphic). The lines display in Edit mode, whether working with a file created in a previous version ...
1
vote
0answers
9 views

wireless connection issues as a server

I have a Belkin F9K1002 N300 Wireless N Router IEEE 802.11b/g/n router I can connect via WiFi and Ethernet. I have a few devices connected to it (cellphones, Raspberry Pi, computers, printer). My ...
0
votes
0answers
201 views

Previously paired DS4 bluetooth not being detected in Windows 10

So I've been having major headaches with simply pairing my DS4 controller with my desktop's bluetooth dongle (ASUS BT-400). Currently, in the horrible windows 10 bluetooth settings window all ...
1
vote
2answers
250 views

unwanted chinese/korean program installed unable to remove it from any where

members some unknown Chinese program has uninstalled in my system I have tried many antivirus and malware removal programs without any clue as what this program is. Finally I am posting a screenshot ...
0
votes
0answers
18 views

How to remove gpu saphire r9 390 from motherboard Asus H97 Anniversary

I'm not sure this is the right stack exchange place but I haven't found a better one. I am unable to remove the gpu from the mobo, no matter what. I've heard it has a lever on the right side, which ...
0
votes
1answer
4k views

Blue Screen of Death - My Sony laptop crashes very often

I have a Sony VAIO laptop which is giving me blue screen problem from some days. I thought it might be because of corrupted Operating system, so I refereshed the operating system installation but the ...
13
votes
3answers
4k views

What does this dtrace error mean?

When running iotop -C 5 12 on my late-2010 Macbook Pro (10.6.7) I get repeated instances of this error: dtrace: error on enabled probe ID 5 (ID 19507: io:mach_kernel:buf_strategy:start): illegal ...
1
vote
0answers
92 views

How can I fix certain UWP applications and system features following a recent Windows update?

I've recently started experiencing problems with my Windows 10 PC. As far as I can tell it seems to be that most UWP (Windows Store style) apps, and a number of built-in system features, won't run. ...
3
votes
5answers
13k views

Windows 7's start menu's search “see more results” is broken

After searching in my start menu and clicking to "see more results", I got an error dialog: It "seems" that it should be search-ms:query=document an not search:query=document but where can I fix ...
1
vote
1answer
73 views

The Desktop has suddenly disappeared from my Windows 10 PC

Man, do I hate when weird, mysterious, obscure bugs insists to randomly strike when you're expecting them the least. (1) I turned on my personal computer this evening, only to face this: That's ...
1
vote
2answers
2k views

Why would “database properties” suddenly fail to do anything?

I'm using Visio 2007 Profession SP2 on Windows 7 Enterprise x64. I have a rather complex ER database diagram I've been working on a few weeks. It does use some non-ER shapes for callouts and notes. It'...
3
votes
2answers
13k views

Why does my laptop shut down on its own?

My laptop shuts down. It happened several times so far, and there is a pattern; after I leave it for an hour or so, power saving activates, and then I start using it again for 10 - 15 minutes when ...
1
vote
1answer
59 views

Printer toner doesn't adhere well to the paper anymore

We've had the Samsung SL-M2825DW for about 2 years now, and printed a total of 5345 pages (according to the configuration report). Recently, I've noticed that the toner doesn't always adhere well to ...
0
votes
0answers
25 views

multiple motherboards dead on first boot?

So this all started when a few days ago I got my oculus rift and as I was plugging the USBs into the back of my computer my computer just shuts off, couldn't turn it on anymore, pressing power button ...
0
votes
2answers
177 views

How to stop the Windows Update process when Windows refuses to stop it?

Many websites, including SuperUser, recommend restarting the Windows Update service in order to fix the common problem of Windows Update getting stuck at 0% downloading. When I try to stop the ...
1
vote
1answer
801 views

Fix Duplicate Entries In The Add/Delete Programs List?

I made a new administrator account on Windows 8.1. I took all the files and icons on my desktop, and put them onto a usb stick. Then I deleted the old administrator account so that now I just have one ...
28
votes
3answers
101k views

Windows 10 high memory usage (unknown reason)

Well few days ago I updated my pc to windows 10. However, after some use my PC started to slow down until its was impossible to use, it was due to high memory usage. After restart, everything came ...
0
votes
0answers
24 views

Netgear DGN 2200M compatibility issue with Huawei EC315

I have NETGEAR DGN 2200M router and later bought a Huawei EC315 Wi-Fi data card of a local service provider (TATA DOCOMO from India). I want to use this Data dongle to work with my Netgear router for ...
0
votes
1answer
38 views

WINDOWS 10: I receive a “no valid IP configuration” on both WIFI and Ethernet.

More specs: It works on all other devices in my house. I am missing a connection-specific DNS suffix, and no default gateway. The auto ip is a 169.54.x.x The ip address of the router : IP Address ...
6
votes
3answers
7k views

Google Chrome sometimes loses its pinned tabs?

In some occasions; for instance, when I don't leave the browser open long enough and close it again; then upon reopening the browser lost all my pinned tabs. Does anyone know why this happens and what ...
0
votes
0answers
35 views

loss of Internet traffic via network security device

I can't get any Internet traffic in bridge mode. I'm using network security device named "Shield" made by Itus Networks which went out of business. The device is based on a Cavium Octeon Dual-Core ...
0
votes
1answer
29 views

Corrupted video drivers causing x to go insane

I think X is borked. It's been working for months, then suddenly: There's an extra, immobile mouse cursor stuck on the screen. CTRL + ALT + Fn doesn't work. The screen stops responding, but I can ...
0
votes
2answers
77 views

Memory Leak in Windows 7 and I need help troubleshooting

So, about a week ago I got a blue screen while watching a youtube video (it was the only active program open) and I've been experiencing trouble ever since. The file that caused the blue screen was ...
1
vote
1answer
51 views

How to tell if CPU is actually overheating or is a false positive?

How does the CPU know it's temperature? I've been having trouble turning on my computer as I keep getting "CPU fan error". I reapplied thermal paste and got a new heatsink/fan and still the same ...
3
votes
3answers
2k views

Dell Inspiron 1501 will not turn on

I have a Dell Inspiron 1501 purchased December 2007 and no warranty remaining. Today, the laptop will not turn on. I followed these Dell troubleshooting instructions, but still no success: ...
0
votes
3answers
1k views

Dell Inspiron 1545 display inverter

I own a Dell Inspiron 1545 laptop. The screen is not working, but I get a picture with an external display. I am told that the problem is the inverter. What is it and is there a way to repair it?
2
votes
2answers
4k views

Dell inspiron n5010 has failed to recognize AC adapter

Recently my dell inspiron n5010 has failed to recognize my 90W adapter (despite powering it just fine). Full error message: "The AC power adapter wattage and type cannot be determined. the ...
2
votes
2answers
4k views

Dell Studio 1555 not starting up

This is a 3-year-old laptop. I never had a big problem with it until now. I updated Kubuntu the night before yesterday. And Firefox got updated to version 18 and a few other related packages got ...
1
vote
1answer
12k views

Dell Latitude E6420 does not detect Dell External monitor P221 2H

I have a Dell Latitude E6420 and recently got a Dell Monitor P221 2H. The issue is that the Laptop is not detecting the external monitor and Monitor is displaying "Entering Power save mode". I tried ...
1
vote
4answers
2k views

Windows 7 systeminfo reporting incorrect System Boot Time?

I work 9-5 and switch my PC off when I leave the office each day. When doing timesheets I need to know what time I got to work, so I usually use cmd > systeminfo for finding the System Boot Time. ...
0
votes
0answers
16 views

Keyboard some letter double output

I have PC with AMD APU System, Brand new. I'm having problem regarding my keyboard it always double type the letters. More on a,c,e,d,w,m,o,I,f,k,x. So I bought a new keyboard it still the same error ...
0
votes
1answer
33 views

Find Causes for slow Performance on Windows

I have a situtation where a Eclipse Workspace (identical) performs very differently on two very similar PCs. Both are approx 3-year old PCS, one i7-3520M, the other i5 (I do not have the exact model, ...
0
votes
1answer
1k views

Graphics card artifacting

Update: I received an RMA'd GTX 460 and am still having the same problems. I'm going to RMA the AX750. The funny thing is, while I was waiting for the GTX 460, I managed to secure a GT 520 and I had ...
0
votes
1answer
41 views

Wireless adapter suddenly not detecting network

I've a desktop PC with a wireless adapter stick and a laptop on my table. My phone sitting on the table most of the time as well. Usually, all three devices are connected to the internet via wifi by ...