Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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-1
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1answer
17 views

“Unsupported database scheme” from apt-get during reinstall

I am receiving the following error from apt-get. What could cause this and how can I correct it? sudo apt-get install --reinstall aptitude Reading Package Lists... Error! E: opening ...
0
votes
2answers
779 views

Windows 7 lags/hesitates on Start menu, right-click, and in Explorer

If I hit the Windows key to bring up the Start menu to search/launch something, the menu appears but shows "Searching...." for a few seconds. Sometimes, it shows what I was looking for, but then it ...
0
votes
1answer
5k views

Windows 7 Installer keeps popping up at startup

I have Solidworks Student Edition installed on an external drive. Every time I turn on my computer, a Windows Installer box pops up to install Solidworks, and I have to press Cancel. How can I stop ...
0
votes
1answer
26 views

What do you call it when the errors lead you in the wrong direction? [on hold]

I do tech support for a living. Occasionally, I run into a series of circumstances that leads me and/or the other technician I am working with down the wrong rabbit hole, in the wrong direction, ...
2
votes
3answers
2k views

Anyway to diagnosing a laptop fan issue without physical access to the fan?

I have a Dell Inspiron 9400 with a Nvidia GeForce 7800 video card. The fan on the video card seems to not be working as it get extremely hot on the side where the video card is. I can see the fan ...
0
votes
3answers
2k views

How does a router detect a connected device ? (ENC28J60 module)

BACKGROUND: I am actually an Arduino beginner and learning to connect one to the internet via Ethernet. I'm not using the more commonly used (much easier) Ethernet shield (based on the Wiznet ...
3
votes
2answers
5k views

Wifi network undetectable on a Lenovo G470

I have a WPA2 secured network with a visible SSID at home that works perfectly fine with a Dell laptop,a HP netbook and sundry mobile phones. When I try connecting my sister's Lenovo G470, it refuses ...
0
votes
1answer
21 views

Wi-Fi extender randomly loses connection

I own a TP-Link repeater (TL-WA850RE) which connects via Wi-Fi to my main device (router & AP) and extends the range of my Wi-Fi to rooms that can't be reached by the AP of the main device. The ...
0
votes
0answers
24 views

Charge light on if display cable disconnected from motherboard

I have a HP DM4-1050ea laptop, which recently started to not turn on either with battery alone or AC alone (with and without battery). I cannot boot with battery alone because it's drained and don't ...
0
votes
3answers
4k views

Dell Vostro blank screen when booting

When I try to start up my Dell Vostro 1088 it just shows a blank screen. The hard drive and the CD drive works. I can hear some sound. But I cannot even see the Dell startup splash screen. How can I ...
0
votes
1answer
3k views

Pinging default gateway and DNS over ADSL connection failed

My ADSL modem lights are on. When I run diagnostics from my router's IP address it cannot ping the default gateway and DNS. I contacted my ISP ,they say that there is no problem on their end. What ...
2
votes
5answers
26k views

Blank white desktop icons on new Windows 7 install

I just did a fresh install of Windows 7 professional on my father's Toshiba Satellite laptop and everything went smoothly except for the fact that certain desktop shortcuts appear as a blank white ...
0
votes
1answer
30 views

Why can't ImageMagick read any fonts on my machine?

I'm trying to run montage. montage `ls ?.png` `ls ??.png` -tile 6x3 -geometry 32x32 tile.jpg But I am getting this error regarding fonts. montage: unable to read font `(null)' @ ...
0
votes
3answers
3k views

Not getting any output from video card or onboard- is my motherboard dead?

Probably a lost cause, but I thought I'd ask before I start replacing hardware. I have a desktop that's been boxed up for a while, and when I set it back up I wasn't getting any video output. I ...
2
votes
1answer
3k views

Solving Canon PIXMA MP190 E27 error

Suddenly our printer -- Canon PIXMA MP190 -- stopped working and it shows E27 (E ... 2 ... 7) error. From what I saw, this means Ink Absorber is Full. Most of search results recommend to put the ...
0
votes
1answer
3k views

Blue Screen of Death - My Sony laptop crashes very often

I have a Sony VAIO laptop which is giving me blue screen problem from some days. I thought it might be because of corrupted Operating system, so I refereshed the operating system installation but the ...
1
vote
0answers
62 views

How to fix a SVN Repository where it allows checkin of source code or text files but not binary files or jars?

I've recently been given the job of taking care of our company's SVN installation, and sure enough one of the repositories stored on it has a problem. What I see is that if I make a fresh check out ...
5
votes
1answer
4k views

Monitor image became offset to the right. How to fix this?

Got this odd problem where the image in the monitor is offset to the right. It’s offset a lot. I have an external monitor, which is connected to a laptop. I don’t use the laptop’s display, only the ...
2
votes
3answers
42k views

Why does my computer take an abnormally long time to shut down?

I am booting Windows 8.1 Professional 64-bit off an SSD (specifically, a 128GB ADATA SP900), and while it boots up incredibly fast, it also takes an obscenely long time to shut-down. The time to go ...
0
votes
0answers
34 views

Windows Explorer Won't Launch (Windows 10)

So this is my first post, because despite spending 4 hours attempting troubleshooting my issue last night nothing appeared to work. I'm using a 4 year old Dell Inspiron 620, so it's not the best PC, ...
2
votes
4answers
250 views

Laptop Malfunctions After UPS Failure? I Have Got What I Deserved

My UPS failed today and laptop ceased working. UPS failed me before 1 time and it was when laptop was on standby but nothing happened to the laptop however. Also there were times when laptop was ...
2
votes
2answers
248 views

Some service is bringing Windows 7 to a halt - how do I find it?

Something is preventing Windows 7 Home Premium from completing some basic tasks. I can't open the Networking and Sharing center, and the network icon in the system tray is frozen with the blue ...
2
votes
7answers
25k views

Samsung laptop randomly shuts down

I have a Samsung R560 laptop that is overheating, and shutting itself down under load consistently. Here are my load/idle temps from Speedfan: Ignore "Temp1 and Temp2", whatever sensors they are, ...
1
vote
2answers
6k views

Why is my Focusrite Scarlett 2i4 no longer recognized?

Last night, after a year of continued and problem free use, I discovered that my computer no longer detects my Scarlett 2i4. My DAW (Ableton Live 9.1) says that no audio devices are detected and even ...
0
votes
1answer
17 views

DCLCD DCL9C Monitor power issues

Lately my DCLCD DCL9C monitor has had some troubles. In order to use it I had to toggle the power button upwards of 20 times. Hitting the power button would show the proper display for a second and go ...
1
vote
1answer
239 views

Is there any way to recover unsaved notepad++ docs?

I had to immediate shut down, and I lost about 20 unsaved tabs, is there any way to recover these?
5
votes
5answers
29k views

Robocopy permission denied

Robocopy is preinstalled with Windows 7. I've used it many times in the past. I tried to copy a folder to a remote share with robocopy c:\source "\\server\share\path" /s /r:2 /w:2` As a result I ...
0
votes
1answer
25 views

How to figure out which connector is the right connector in a large punchdown block? [closed]

This is a very basic question, but I'm not particularly experienced with electronics, so please bear with me. My motivating scenario is this: I want to connect an Ethernet switch on the third story ...
1
vote
1answer
38 views

Desktop suddenly shut down and can't start

I was normally using my desktop, and then it suddenly shut down. All other things in the room (e.g. routers, monitors) are fine. I immediately cut off the power, and reconnected it after several ...
3
votes
1answer
214 views

How to diagnose right-click menu slowness?

Is there a way to find specifically what's causing Windows 7 explorer slowness, like right-click menu delay and even opening new explorer windows/drives/folders? Slowness when opening new explorer ...
3
votes
1answer
70 views

How can i launch Microsoft Edge in windows 10?

I can't seem to find Microsoft Edge anywhere. After the most recent update it has disappeared from my Taskbar, my Start Menu got completely wiped and it isn't there either. I tried to search for it ...
3
votes
2answers
7k views

Windows 7 freezes with high disk activity

I have a Windows 7 computer that I use almost exclusively for streaming video (Hulu in Internet Explorer, or recorded or live broadcast TV with Windows Media Center). Often the computer freezes for a ...
18
votes
2answers
69k views

Windows 10 high memory usage (unknown reason)

Well few days ago I updated my pc to windows 10. However, after some use my PC started to slow down until its was impossible to use, it was due to high memory usage. After restart, everything came ...
3
votes
10answers
10k views

Desktop PC does not power up on power button

When I press the power button on my desktop, it does not power up completely. Before I press the power button, I see lights on the motherboard. Everything is normal. On power button press, the fans on ...
0
votes
1answer
43 views

Computer starts but has no display

I have my monitor on a table, and the wiring and connections are behind the table. An object(one of my speakers which was on the table) fell on the wires when the machine was on and I was browsing the ...
0
votes
0answers
113 views

Previously paired DS4 bluetooth not being detected in Windows 10

So I've been having major headaches with simply pairing my DS4 controller with my desktop's bluetooth dongle (ASUS BT-400). Currently, in the horrible windows 10 bluetooth settings window all ...
23
votes
5answers
11k views

How to test a power supply?

My computer powered off the other day on its own, and now when I push the power button, nothing happens. My assumption would naturally be that the power supply is done (possibly well done) but is ...
4
votes
2answers
284 views

explorer.exe randomly hogging my CPU; any insight into this ProcessMonitor log?

My computer occasionally becomes terribly unresponsive. Opening Process Explorer reveals that it's explorer.exe hogging 100% of the CPU. I poked around until I found the thread id which was doing ...
1
vote
1answer
3k views

Computer won't start with GPU plugged in

I'm having some issues with a computer that I built. When the GPU power is not plugged in, the computer boots and works fine. But after plugging in the GPU power, it fails to boot. All I get is a ...
2
votes
3answers
2k views

Images disappear on a website

All images have disappeared on a website i like. Its very weird. I disable ALL my FF plugins and it doesnt show up. I tried accessing the site on my VM linux and it shows up. I visit the page and ...
0
votes
0answers
17 views

Logitech K120 Keyboard Sometimes Doesn't Work on Internet

I use a logitech K120 wired keyboard on a Windows desktop computer. Every so often, usually when I am googling something, my Logitech keyboard will stop being able to type on the internet. The mouse ...
0
votes
0answers
25 views

Linode VPS storage space full, site down, unable to stay logged in

I am using Linode Server. After login I can see Storage space is full. Because of this full storage our website is down. I can't even log in with SSH using Putty. If I reboot the server then I can ...
1
vote
1answer
95 views

Add RoboForm Application to Firefox

The latest Firefox does not regonise RoboForm automatically, I can select from within Roboform to attach to Firefox, which it does, but it will not ''Remember'' and I have to attach manually each time ...
1
vote
2answers
458 views

How can a website determine my language preference?

How can a website determine my language preference (and wrongly, I might add)? When I browse to a site, it defaults to setting the site language to Afrikaans. I've never selected this before, nor ...
12
votes
8answers
17k views

Why is usable RAM less than total RAM?

My girlfriend bought a laptop last week. It's a core 2 duo with 4 GB We installed vista 64bit, and one of the first things we did was right click on "My computer" to see gthe properties. Immediately ...
-1
votes
1answer
90 views

Constant BSODs within the last three days on a Windows 8.1. Minidumps analyze needed

Recently, I started getting constant BSODs (such as BAD_POOL_HEADER, followed by DRIVER_OVERRAN_STACK_BUFFER, and now SYSTEM_SERVICE_EXCEPTION) while working on my own stuff (basic Microsoft Office ...
1
vote
0answers
29 views

How to remotely set up IP cameras?

I'm trying to set up a CCTV system at my parents' house. Most of the networking is done already (I think), but I still need to set up most of the ~30 cameras. This is the network topology: internet ...
0
votes
0answers
9 views

Will reinstalling Security Center clear my Nessus config

Running RHEL 5 and Security Center 4.7.1. My question is if I reinstall Security Center will it wipe out my Nessus config?
9
votes
2answers
218 views

Any game kills my sound

Every time I quit a game such as Braid, Fallout3, AVP all sound on the PC dies (Control Panel > No Audio Devices) I installed a new sound card (SB Audigy) and updated to the latest drivers, and it ...
0
votes
1answer
25 views

troubleshooting network windows

Working on an older network not built by me (seems to have been set up about 8-10 years ago). It happens to be a POS system where one machine functions not only as a POS machine (Will call SERVER), ...