Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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5
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1answer
5k views

Monitor image became offset to the right. How to fix this?

Got this odd problem where the image in the monitor is offset to the right. It’s offset a lot. I have an external monitor, which is connected to a laptop. I don’t use the laptop’s display, only the ...
1
vote
4answers
2k views

Windows 7 systeminfo reporting incorrect System Boot Time?

I work 9-5 and switch my PC off when I leave the office each day. When doing timesheets I need to know what time I got to work, so I usually use cmd > systeminfo for finding the System Boot Time. ...
0
votes
0answers
7 views

Keyboard some letter double output

I have PC with AMD APU System, Brand new. I'm having problem regarding my keyboard it always double type the letters. More on a,c,e,d,w,m,o,I,f,k,x. So I bought a new keyboard it still the same error ...
0
votes
1answer
29 views

Find Causes for slow Performance on Windows

I have a situtation where a Eclipse Workspace (identical) performs very differently on two very similar PCs. Both are approx 3-year old PCS, one i7-3520M, the other i5 (I do not have the exact model, ...
0
votes
1answer
1k views

Graphics card artifacting

Update: I received an RMA'd GTX 460 and am still having the same problems. I'm going to RMA the AX750. The funny thing is, while I was waiting for the GTX 460, I managed to secure a GT 520 and I had ...
0
votes
1answer
33 views

Wireless adapter suddenly not detecting network

I've a desktop PC with a wireless adapter stick and a laptop on my table. My phone sitting on the table most of the time as well. Usually, all three devices are connected to the internet via wifi by ...
1
vote
2answers
7k views

Why is my Focusrite Scarlett 2i4 no longer recognized?

Last night, after a year of continued and problem free use, I discovered that my computer no longer detects my Scarlett 2i4. My DAW (Ableton Live 9.1) says that no audio devices are detected and even ...
1
vote
1answer
26 views

Using keyboard causes every program to freeze

I have an odd issue. Every time I touch the keyboard, whichever program that has focus freezes. This wasn't happening earlier today; it only started after I ran Windows Update. My specs: Asus ...
0
votes
1answer
28 views

Motherboard or CPU dead?

I have an Asus Z8NA-D6C Motherboard with dual sockets for Intel Xeon CPUs. When I go to power up the system, however, I receive no post beep codes unless I fully remove the RAM. Any suggestions? CPU: ...
0
votes
1answer
5k views

Windows 7 Installer keeps popping up at startup

I have Solidworks Student Edition installed on an external drive. Every time I turn on my computer, a Windows Installer box pops up to install Solidworks, and I have to press Cancel. How can I stop ...
0
votes
3answers
3k views

How does a router detect a connected device ? (ENC28J60 module)

BACKGROUND: I am actually an Arduino beginner and learning to connect one to the internet via Ethernet. I'm not using the more commonly used (much easier) Ethernet shield (based on the Wiznet ...
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0answers
31 views

Wireless router simultaneously dropping multiple computers

I've read several articles online as well as Wireless internet router keeps dropping out Computer "loses" connection to wireless router intermittently My scenario is as follows: When ...
-1
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0answers
28 views

Windows 10 booting, winload.exe, bcd etc.

i have some real weird problem. Let's begin. I had windows 8.1 enterprise, then i installed w10 seperately to it, then some mumbo jumbo happened, then later i just reinstalled 10 up into 8.1, it was ...
1
vote
2answers
66 views

HP Pavilion Slimline s3220n SD Card Reader Issue

I have an HP Pavilion Slimline running Windows 7. It came with an SD card reader. I can read SD cards with it, but when I plug in a Micro SD card via an adapter, it is not recognized. The light ...
0
votes
1answer
3k views

Pinging default gateway and DNS over ADSL connection failed

My ADSL modem lights are on. When I run diagnostics from my router's IP address it cannot ping the default gateway and DNS. I contacted my ISP ,they say that there is no problem on their end. What ...
0
votes
4answers
3k views

Not getting any output from video card or onboard- is my motherboard dead?

Probably a lost cause, but I thought I'd ask before I start replacing hardware. I have a desktop that's been boxed up for a while, and when I set it back up I wasn't getting any video output. I ...
0
votes
1answer
60 views

Screen stops responding in full screen applications

Hi I am encountering a strange problem any ideas would be helpful. I am trying to run certain games in full screen whilst doing so my screen goes blank and get the no data received message. This ...
0
votes
1answer
47 views

Building your own PC computer, is there a process checklist?

I have just built a new pc. I installed all the components and checked all cable connections. But when I turned it on the first time it did nothing, except the fans ran and several leds lit up. There ...
-2
votes
0answers
34 views

Graphics card crashes windows 20 minutes after being plugged in

My graphics card has started to crash my pc. I was playing MGSV when it gave me a black screen, it tried recovering but never pulled itself from limbo. Couldn't switch tabs or anything. Then after a ...
9
votes
4answers
256 views

Any game kills my sound

Every time I quit a game such as Braid, Fallout3, AVP all sound on the PC dies (Control Panel > No Audio Devices) I installed a new sound card (SB Audigy) and updated to the latest drivers, and it ...
0
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0answers
34 views

machine A can reach machine C, but machine B in same LAN as machine A, cannot reach machine C

I have two computers in the same LAN; A and B, and a third remote computer, C. A can reach C, but B cannot. DNS resolution is working fine. Other than that issue, B appears to work fine (it's my ...
5
votes
2answers
6k views

Google Chrome sometimes loses its pinned tabs?

In some occasions; for instance, when I don't leave the browser open long enough and close it again; then upon reopening the browser lost all my pinned tabs. Does anyone know why this happens and what ...
-1
votes
1answer
305 views

How can I diagnose certain games crashing?

With a handful of games will crash to desktop after playing for anywhere from 15 minutes to a few hours. There will be a visual glitch, a pause, and then crash to desktop. If Firefox is running, ...
3
votes
1answer
252 views

Why is my old Nvidia card failing to start?

I'd like to add a third monitor to my computer. Unfortunately, my primary Nvidia graphics card only supports two DVI monitors, so I decided to take an old Nvidia graphics card from another computer ...
0
votes
4answers
113 views

Why Google is no longer working with IE 6.0 SP1 in 2016?

First: I know IE 6 is long dead but I'm using it in a Windows 98 SE virtual machine. This VM is for archival purpose where I archive old Web browsers to share for nostalgia sake. This VM sole reason ...
1
vote
1answer
324 views

Sudden graphic card change? from Nvidia 8600GT to Nvidia 7050/Nvidia nForce 610i

Yesterday I got a virus and I had the Nvidia 8600 gt, as I have had throughout the whole time I had this computer. So I decided to fully format my pc to get rid of the virus. When it was finished, It ...
0
votes
1answer
3k views

Blue Screen of Death - My Sony laptop crashes very often

I have a Sony VAIO laptop which is giving me blue screen problem from some days. I thought it might be because of corrupted Operating system, so I refereshed the operating system installation but the ...
0
votes
3answers
141 views

My laptop works too slow when it is moved/vibrated

Recently my laptop's (HP envy 15) fan works too loud and gets warmer than before. When the laptop is moved, the laptop works slow for 30-90 seconds then it turns to normal, especially if any video is ...
0
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0answers
45 views

After a windows update restart explorer.exe does not load

My computer restarted on its own (before the restart everything was working fine for 2 years I have not done any significant software/setting changes the past month atleast and no hardware changes) ...
0
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0answers
18 views

Red ghosting/blur on monitor

I have a BenQ GW2270H monitor, and have found that there is an odd, red blur that surrounds certain things on screen when they move quickly. Some black objects also blur. It happens to both my PC and ...
0
votes
1answer
58 views

I can not figure out the proper BIOS configuration for these RAMs & this motherboard

Long story short: aftr a bios reset I am unable to figure how to configure the bios so that it gets to POST. All I have now is beeps ( ---. = long long long short) repeating ad libitum. I looked it up ...
9
votes
2answers
2k views

Static / snow on external display when waking up Mac

I have a Philips 222E display connected via a mini-DP to DVI adapter and DVI cable to a Macbook Air (mid-2011). Every time that the MBA wakes from sleep, the display shows this static: The static ...
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0answers
23 views

How to find out whether my graphics card is broken?

About a year ago I build myself a rig, mainly for gaming. Not high end, but still: i5-4460 CPU 8GB RAM nVidia GTX-760 graphics card. Windows 10 Today I was playing a game, when suddenly both ...
0
votes
1answer
30 views

No input / signal when playing game

I have a PC with the following. Specs (not overclocked): Asus P7P55D LE (Motherboard), Core i7-860 @ 2.8 GHz, nVidia Geforce GTX 295 (with 2 GPUs), 4 GB Ram (1600 MHz, 9-9-9-24, 1,50v), SATA HDD (500 ...
3
votes
5answers
28k views

How can I solve Canon MX870 printer only printing blank pages?

I have a Canon MX870 printer which I have connected to a Windows Vista laptop via a USB connection. Whether I print or copy, the result is the same: blank pages. The result is the same when I use a ...
1
vote
0answers
56 views

High CPU usage with unknown cause

I'm having issues with my intel i5 6600k @ 4.5 GHz. I've tried undoing the OC and I've even tried underclocking, yet the issue persists. I could use some help troubleshooting. Temperatures lie around ...
2
votes
0answers
501 views

BSOD Before Windows Will Loads - Graphics Related

Alright deep breath here: (Windows 7 Home Premium 64 bit btw) Today I installed Star Craft 2 Beta. After trying to log in, it had some issues where it said my device stopped working (referring to ...
4
votes
1answer
836 views

How do you troubleshoot Family Safety reports

I have set up Microsoft Family Safety in Windows 8 for my daughter's account. At first I got meaningful reports via e-mail each week. But then the e-mails started reporting no activity, even though ...
0
votes
1answer
175 views

Creating a sub-network on a different network

I am on a network and am assigned 1 IP address for me. This is 172.16.1.202. However, I wanted to have multiple machines on at one time, so I created a router using a Raspberry Pi. It is running ...
0
votes
0answers
18 views

Netgear DGN 2200M compatibility issue with Huawei EC315

I have NETGEAR DGN 2200M router and later bought a Huawei EC315 Wi-Fi data card of a local service provider (TATA DOCOMO from India). I want to use this Data dongle to work with my Netgear router for ...
0
votes
2answers
630 views

2x ATI FireMV 2250 not working

I've just bought 2x ATI FireMV 2250 cards from a reputable seller on ebay... one is a PCI-E x1 and the other is a PCI-E x16. Problem is, neither works in my Dell Vostro 220 PC... Both cards appear ...
0
votes
0answers
22 views

How to diagnose a system that freezes seemingly at random? [duplicate]

I am currently attempting to repair a laptop that experiences total system lock ups at random intervals, with a frequency of every few days. Total lock up here is defined as no response to user input ...
0
votes
1answer
660 views

Why can't print to a network printer?

In the office we have a Canon MF4570dn printer connected through a switch to the LAN. At the same switch there is a computer running Vista which regularly prints to this printer. In the past, I was ...
1
vote
3answers
245 views

What's wrong with my monitor?

I have a 19" SyncMaster 912N from 2004. After being on for a while, every other column of pixels goes black. It goes away when the monitor is unplugged for a while. What is wrong with it? Is it ...
0
votes
1answer
75 views

What is the possible reason for a computer to malfunction after proper shutdown?

Usually I found my computer dead or malfunctioning after I went back home after one day work. And yesterday the computer is going okay and I've shutdown it properly. Assuming no one touched the ...
5
votes
6answers
239 views

How To Spot/Recognize A Good Repair Shop [closed]

I run a small B2B IT business, but I don't get involved with home computers much. My customers sometimes ask me about fixing their home PC and I don't do that kind of work, but it would be handy to be ...
0
votes
1answer
78 views

How should you do a check on each component of the computer when no display?

I just asked a question about no display during and after start up. And I am thinking if the computer is booting up into the windows while there are no display, can I shut it down at any time? ...
0
votes
2answers
158 views

Troubleshooting a port in a USB 2.0 bracket

I am currently troubleshooting a single port in a two-port USB 2.0 bracket (example here) that does not work. A USB bracket is a simple device (consisting only of cables and connectors) that connects ...
0
votes
1answer
148 views

Repairing dual boot using Ubuntu Live CD

I installed Windows 7 on a separate hard drive and I have Debian on another hard drive. After installing Windows 7 my grub doesn't appear so I used an Ubuntu Live CD to use boot-repair to fix my grub2 ...
0
votes
1answer
2k views

IBM Thinkcentre desktop doesn't boot up, green and orange LEDs on power supply

When I checked the back of the computer I see both orange and the green LEDs at the back (power supply) are turned on and the desktop doesn't boot up. Then I remove all the cables from the power ...