Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

learn more… | top users | synonyms

-2
votes
0answers
16 views

Disabled “Run all administrators in admin approval mode” And now can't open any app

I disabled "Run all administrators in admin approval mode" in "Local security policy" to get rid of blue/yellow shields appearing on some icons and to get rid of prompts when I try to change something ...
5
votes
1answer
6k views

Monitor image became offset to the right. How to fix this?

Got this odd problem where the image in the monitor is offset to the right. It’s offset a lot. I have an external monitor, which is connected to a laptop. I don’t use the laptop’s display, only the ...
5
votes
6answers
2k views

Can a grounding problem damage computers immediately?

Can a grounding problem damage computers immediately ? I have transferred my office. New office did not have grounding. I tried to boot 4 computers. Two of them booted. One of them hung while ...
0
votes
4answers
256 views

Why Google is no longer working with IE 6.0 SP1 in 2016?

First: I know IE 6 is long dead but I'm using it in a Windows 98 SE virtual machine. This VM is for archival purpose where I archive old Web browsers to share for nostalgia sake. This VM sole reason ...
1
vote
2answers
8k views

Why is my Focusrite Scarlett 2i4 no longer recognized?

Last night, after a year of continued and problem free use, I discovered that my computer no longer detects my Scarlett 2i4. My DAW (Ableton Live 9.1) says that no audio devices are detected and even ...
0
votes
2answers
6k views

Windows 7 Installer keeps popping up at startup

I have Solidworks Student Edition installed on an external drive. Every time I turn on my computer, a Windows Installer box pops up to install Solidworks, and I have to press Cancel. How can I stop ...
0
votes
3answers
3k views

How does a router detect a connected device ? (ENC28J60 module)

Background: I am actually an Arduino beginner and learning to connect one to the internet via Ethernet. I'm not using the more commonly used (much easier) Ethernet shield (based on the Wiznet W5100/...
3
votes
1answer
33 views

NetGear WNA 3100 doesn't detect my router

I bought NetGear WNA 3100 wireless usb adapter(https://www.netgear.com/support/product/WNA3100.aspx) for my desktop, It was working just fine until I reinstalled my Win7 which made it to work in some ...
24
votes
5answers
14k views

How to test a power supply?

My computer powered off the other day on its own, and now when I push the power button, nothing happens. My assumption would naturally be that the power supply is done (possibly well done) but is ...
0
votes
2answers
287 views

Screen is black on PC startup

I have a Dell desktop and when I try turning it on, the screen is black and all I hear is a few beeps. Can someone help me find the problem?
0
votes
1answer
45 views

How do I get a Google Hangouts extension button in my Chrome toolbar?

I'm using Chrome v51 (.0.2704.103, 64-bit) on OSX. There are two Hangouts extensions in Chrome Web Store, produced by Google. One, the "desktop app", which collects all conversations into a single ...
2
votes
3answers
3k views

How can I diagnose if a DVD drive is defective?

I am asking because I know Dell is going to give me a problem. How do I know if my DVD drive in my laptop is broken? I burned 4 DL discs and they ALL failed, I called Dell and they suggested using ...
1
vote
1answer
283 views

Pesky audio popping on Dell laptop, even after replacing parts and reinstalling

I have a problem with audio popping on my Dell laptop. Audio has been the most affected. I bet other things have been as well, but it is harder to tell. It began a few months ago and I don't think ...
0
votes
4answers
3k views

Not getting any output from video card or onboard- is my motherboard dead?

Probably a lost cause, but I thought I'd ask before I start replacing hardware. I have a desktop that's been boxed up for a while, and when I set it back up I wasn't getting any video output. I ...
0
votes
1answer
3k views

Pinging default gateway and DNS over ADSL connection failed

My ADSL modem lights are on. When I run diagnostics from my router's IP address it cannot ping the default gateway and DNS. I contacted my ISP ,they say that there is no problem on their end. What ...
0
votes
0answers
49 views

Wi-Fi Network Adapter Code 45 Error (Windows 10)

I have a Realtek RTL8188EE 802.11bgn Network Adapter on an HP Pavilion 15 Notebook PC. For a few days, the adapter has been disconnecting from the network on and off. When I check Device Manager, the ...
0
votes
2answers
16 views

*No Signal* and reduced power on custom built PC?

I just built my new PC and a few things have not been working. Here's the components and what I did... Issues: [SOLVED] PC turning on/off every 10 seconds. Solved by changing the voltage on the PSU....
0
votes
1answer
2k views

Troubleshooting laptop fan issue on Dell Inspiron 6400

I got a Dell Inspiron 6400 from someone I know - it's basically having overheating issues. I suffer severe performance decreases (stock CPU speed is 1.5GHz - it dials down to 1GHz) because the BIOS ...
1
vote
1answer
40 views

Windows 7 doesn't connect to internet after installation

I recently reinstalled Windows 7 Ultimate on my Lenovo laptop because it was set to a different language prior and it was also very laggy. After the installation, everything was working except the ...
0
votes
1answer
4k views

Blue Screen of Death - My Sony laptop crashes very often

I have a Sony VAIO laptop which is giving me blue screen problem from some days. I thought it might be because of corrupted Operating system, so I refereshed the operating system installation but the ...
0
votes
3answers
751 views

Dell Dimension 2400 problem

I have a new problem with a Dell Dimension 2400 PC. Until yesterday or the day before, it was working fine, but today when I press the power button the light on the power button turns yellow instead ...
0
votes
2answers
7k views

Lenovo Yoga Unable to Power On

So I was watching some YouTube videos earlier and my computer suddenly shut off, similarly to what you would expect if it had overheated. I don't expect that it did overheat: I wasn't actively ...
1
vote
4answers
899 views

How to root cause a complete Windows Vista lock up

I have a fairly strange lock up problem with a Windows Vista Business installation. When I run a specific application, and only that application, the system freezes completely. I'm looking for advice ...
0
votes
1answer
20 views

Connection issues when visiting my website

I tried to visit my website today only to find that I couldn't connect to it. I decided to check out my web server to see if I could fix the issue, but I don't 100% know what I'm doing and am a bit ...
5
votes
1answer
6k views

GIMP stuck on “Loading Data Files: Fonts”

I load up GIMP and it gets stuck on "Loading Data Files: Fonts" every time. I have deleted my GIMP profile multiple times, I cleared my font cache, I even searched for corrupt fonts, (0kb font file ...
1
vote
1answer
87 views

The Desktop has suddenly disappeared from my Windows 10 PC

Man, do I hate when weird, mysterious, obscure bugs insists to randomly strike when you're expecting them the least. (1) I turned on my personal computer this evening, only to face this: That's ...
6
votes
4answers
11k views

Why are my Windows 7 updates continuously failing?

I'm an advanced level user here with an odd issue. I have two Windows Updates that are failing to install, every single time. I'm getting a mysterious "Code 1" error on both updates, an error for ...
1
vote
0answers
23 views

Server Unexpected Shutdown

If you have a Windows server that has an Unexpected Shutdown and there is nothing in the logs (no power failure, critical events or hardware failures), and no memory dump for blue screen then is the ...
2
votes
2answers
2k views

Creating an answer file for “WindowsUpdateDiagnostic.diagcab” in Eclipse WTP

I am attempting to script the install of the WindowsUpdateDiagnostic.diagcab sourced here. msdt.exe /cab "%~dp0WindowsUpdateDiagnostic.diagcab" -af "%~dp0stillneeded.xml" Unfortunately, attempts at ...
0
votes
1answer
16 views

Can we change msconfig - Load Basic Driver Settings to Load All by editing system file?

I've HP g6-1209AX. My keyboard & track pad stopped working abruptly. I restarted the computer couple of times but nothing happened. I was able to login using my pin by using On-screen keyboard. So,...
4
votes
4answers
2k views

Why is notepad++ blocking my autohotkey shortcuts?

I have a series of keyboard shortcuts defined in my autohotkey script. Currently, none of them work whenever notepad++ has focus. The script is loaded as usual. The keyboard shortcuts (mostly stuff ...
9
votes
3answers
18k views

How do I troubleshoot a slow hard drive?

My computer is suffering of slow-downs and I'm not surprised (it's around 6 years old). Here's what I've verified: They are not very frequent (only a couple of times a day). When they happen a ...
0
votes
2answers
81 views

Cisco 500 switch

I want to remotely access Cisco 500 switches via TELNET and WEB BASED from a server. I dont know the ip addresses for Cisco 500 switches which are configured as backbone which the ip address assigned ...
0
votes
0answers
13 views

Can't update my GPU drivers

Was using blender when my PC crashed. Day before I had installed the beta drivers. I was modelling, when I pushed pushed a vertex up, I accidentally tapped shift key or Ctrl key(don't remember). My ...
0
votes
1answer
62 views

Word 2016 file displays lines (not borders) between paragraphs in Edit mode only - how to turn it off?

A file created in 2010 and saved to 2016 now displays squiggly lines between every paragraph (see graphic). The lines display in Edit mode, whether working with a file created in a previous version ...
1
vote
0answers
10 views

wireless connection issues as a server

I have a Belkin F9K1002 N300 Wireless N Router IEEE 802.11b/g/n router I can connect via WiFi and Ethernet. I have a few devices connected to it (cellphones, Raspberry Pi, computers, printer). My ...
0
votes
0answers
209 views

Previously paired DS4 bluetooth not being detected in Windows 10

So I've been having major headaches with simply pairing my DS4 controller with my desktop's bluetooth dongle (ASUS BT-400). Currently, in the horrible windows 10 bluetooth settings window all ...
1
vote
2answers
309 views

unwanted chinese/korean program installed unable to remove it from any where

members some unknown Chinese program has uninstalled in my system I have tried many antivirus and malware removal programs without any clue as what this program is. Finally I am posting a screenshot ...
0
votes
0answers
21 views

How to remove gpu saphire r9 390 from motherboard Asus H97 Anniversary

I'm not sure this is the right stack exchange place but I haven't found a better one. I am unable to remove the gpu from the mobo, no matter what. I've heard it has a lever on the right side, which ...
13
votes
3answers
4k views

What does this dtrace error mean?

When running iotop -C 5 12 on my late-2010 Macbook Pro (10.6.7) I get repeated instances of this error: dtrace: error on enabled probe ID 5 (ID 19507: io:mach_kernel:buf_strategy:start): illegal ...
1
vote
0answers
184 views

How can I fix certain UWP applications and system features following a recent Windows update?

I've recently started experiencing problems with my Windows 10 PC. As far as I can tell it seems to be that most UWP (Windows Store style) apps, and a number of built-in system features, won't run. ...
3
votes
5answers
13k views

Windows 7's start menu's search “see more results” is broken

After searching in my start menu and clicking to "see more results", I got an error dialog: It "seems" that it should be search-ms:query=document an not search:query=document but where can I fix ...
1
vote
2answers
2k views

Why would “database properties” suddenly fail to do anything?

I'm using Visio 2007 Profession SP2 on Windows 7 Enterprise x64. I have a rather complex ER database diagram I've been working on a few weeks. It does use some non-ER shapes for callouts and notes. It'...
3
votes
2answers
13k views

Why does my laptop shut down on its own?

My laptop shuts down. It happened several times so far, and there is a pattern; after I leave it for an hour or so, power saving activates, and then I start using it again for 10 - 15 minutes when ...
1
vote
1answer
85 views

Printer toner doesn't adhere well to the paper anymore

We've had the Samsung SL-M2825DW for about 2 years now, and printed a total of 5345 pages (according to the configuration report). Recently, I've noticed that the toner doesn't always adhere well to ...
0
votes
0answers
29 views

multiple motherboards dead on first boot?

So this all started when a few days ago I got my oculus rift and as I was plugging the USBs into the back of my computer my computer just shuts off, couldn't turn it on anymore, pressing power button ...
1
vote
2answers
234 views

How to stop the Windows Update process when Windows refuses to stop it?

Many websites, including SuperUser, recommend restarting the Windows Update service in order to fix the common problem of Windows Update getting stuck at 0% downloading. When I try to stop the ...
1
vote
1answer
838 views

Fix Duplicate Entries In The Add/Delete Programs List?

I made a new administrator account on Windows 8.1. I took all the files and icons on my desktop, and put them onto a usb stick. Then I deleted the old administrator account so that now I just have one ...
30
votes
3answers
107k views

Windows 10 high memory usage (unknown reason)

Well few days ago I updated my pc to windows 10. However, after some use my PC started to slow down until its was impossible to use, it was due to high memory usage. After restart, everything came ...
0
votes
0answers
27 views

Netgear DGN 2200M compatibility issue with Huawei EC315

I have NETGEAR DGN 2200M router and later bought a Huawei EC315 Wi-Fi data card of a local service provider (TATA DOCOMO from India). I want to use this Data dongle to work with my Netgear router for ...