For questions on how to remove viruses and other malware from a computer—be sure to read http://superuser.com/questions/100360 before asking

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0answers
24 views

Removing Cloudscout.utop.it virus from my computer [duplicate]

Anyone know anything about getting rid of this Cloudscout.utop.it adware/malware/virus like browser hijacker? I've already run a virus scan multiple times (AVG) along with stuff like Malwarebytes, ...
1
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2answers
177 views

Cryptolocker virus removal

I am facing cryptolocker virus problem, I have tried decryptcryptolocker website but it did not work. In the below link you will find an example encrypted file in my pc. ...
0
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0answers
18 views

Removing a Redirect Virus from Fedora Linux

Seems like there is a redirect virus on my computer but I am not able to remove it or even find where exactly the problem is. There is nothing much about it on the Internet either. I am running Fedora ...
0
votes
2answers
272 views

Service_KMS.exe Trojan [duplicate]

I found out recently that my computer is afflicted with the Service_KMS.exe Trojan. I detected the Trojan with Avast Free Antivirus. After running a boot-scan Avast deleted the files associated with ...
0
votes
2answers
63 views

windows8 windows explorer automatically change its view mode to “detail” and sort by “name”

windows8 windows explorer automatically change its view mode to "detail" and sort by "name" automatically every once in a while, this happens only in my download folder which is placed in the default ...
0
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1answer
112 views

how to remove soavee on?

Thought I had it removed before but now it's back, tried the following: Removing the extension from Chrome. Disabling the extension and then removing it. It's not installed in Windows The ...
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votes
1answer
104 views

The eval(base64_decode()) virus has infected a server. Would removing executable permissions help solve the issue?

The eval(base64_decode()) has infected a server. This is a PHP virus that uses the eval function in PHP and replicates itself to all the PHP files on the system as far as I'm certain. Would removing ...
0
votes
1answer
93 views

Suspected Malware: Computer turning off all forms of virus protection automatically

I'm running windows 8.1 and very recently I got error messages saying that I had no virus protection on. I had windows firewall, avg free and spybot search and destroy running. All were turned off and ...
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2answers
2k views

Osx.Trojan.Genieo, what to do?

I ran ClamXav on my Mac today. What do I do now, in particular with regards to the Osx.Trojan.Genieo? I deleted both .dmg files (InstallGenieo.dmg and InstallGenieo-2.dmg, both dated 13 Nov 2013 ...
2
votes
1answer
4k views

007guard: What is it, is it dangerous, and can it be removed?

Since some time, I've been running Spybot S&D and AVG AntiVirus, both completely updated to the latest versions. During a regular check of my system, I found a huge amount of connection attempts ...
0
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0answers
15 views

How to delete detected virus in Memory card via ESET [duplicate]

I am using ESET ENDPOINT ANTIVIRUS 5.0.2113.0. in my Windows 7 SONY VAIO. After i scan a memory card, it detected 22 viruses in it. and there is no option to delete that. somebody told me ESET will ...
1
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2answers
90 views

Cleaning up an infected computer? [duplicate]

I need to clean up my folks’ Windows Vista laptop, and I haven’t done it in years. Normally, I would install AVG antivirus, look through msconfig and remove non-essential start-up programs, and then ...
0
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1answer
37 views

How to find which process closed a specifc application on Windows 8

My system starting behaving "weirdly" after installing a software on my Windows 8 laptop. I noticed for example some hidden program closes some of the softwares I start like VLC and Task Manager. It ...
0
votes
3answers
4k views

How to remove the pen drive shortcut virus> [duplicate]

Background: I have the common Pendrive Shortcut virus(creates a shortcut within the pendrive), Question: How can I remove it? Some additional info: There is a hidden .ini file included with the .lnk ...
0
votes
0answers
58 views

Rootkit I can not find.

I am running windows 7 ultimate. Chrome Browser. and advance system care. I have run every malware scanner I can find and all the rootkit scanners as well. Nothing seems to be able to find this thing. ...
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0answers
203 views

Antivirus that supports Linux on ARM? (other than clamav) [closed]

I am looking for any antivirus that will scan for windows virus/rootkit/malware. I already know about clamav. To be specific I am looking for antivirus solutions that will run on platforms such as ...
0
votes
1answer
4k views

Computer has become very slow and unresponsive

I have noticed recently that my computer has become very slow and unresponsive, and I'm not really sure why... I have run scans using AVG Antivirus 2013 (with the latest definitions) and Ad-Aware ...
0
votes
12answers
17k views

Qvo6 and start.qone8 removal

It seems like I contacted some kind of chrome hijacker which changes my homepages to start.qone8.com and qvo6.com. This always happens when I connect with my google chrome account. I removed the file ...
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votes
2answers
2k views

is bleeping computer a safe website to ask for virus removal? [closed]

I was lurking to this section http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and they always ask you to install something but users there seem to solve ...
0
votes
1answer
378 views

How do I find the source of my virus that creates popups when new programs start up [duplicate]

I have a virus on my windows computer. It seems to create new chrome tabs when I start using a new application. For example, if I go to Youtube and I start up flash, it may create a new tab. When I ...
0
votes
3answers
721 views

How do I remove the qvo6 homepage

Everytime I open my browsers, be it firefox/chrome/dragon/opera, the qvo6.com page loads. The homepages for these browsers are set to blank. Yet this problem persists. http://qvo6.com/uninstall.html ...
0
votes
0answers
240 views

windows explorer keeps restarting every time i try to access files on my external sea gate hard drive

Every time i try to open my external hard drive, there will be a message saying windows explores is restarting. All tabs will be closed and i will not be able to access the files on the said hard ...
0
votes
1answer
675 views

How I can delete virus file from Quarantine?

I am using Nod32 Antivirus 5 (I buy key for full 1 year). Today when I see in Tools it is showing me that there is 1 virus file in Quarantine. But when I am going into Quarantine it is empty!! I also ...
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votes
1answer
81 views

Browser downloading after virus?

I have cleaned several windows 7 computers from Exploit:Java/CVE-2013-0431. Everything is back to normal on the computers except for one thing... User downloads using any internet browser (port 80 ...
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2answers
1k views

Problem: Restrictions in effect on computer. Asking me to contact my system administrator

This started happening when I had to restart my computer for an exam so I can get it working faster. When I rebooted it, it stopped giving me the option to do alt-F4 to be able to shut down, ...
4
votes
3answers
5k views

How can I perform a virus scan of my Windows install from Linux?

Earlier today, I noticed that Windows Defender was acting up. It was disabled and, once re-enabled and tasked with a quick scan, it would error out with some Windows License Expired error code or ...
4
votes
2answers
3k views

All the files on my external drive have been replaced by a single shortcut which can no longer be opened

Here is what happened after I used Malwarebytes Anti-Malware: Before I used Malwarebytes Anti-Malware I could still open that shortcut. I know that a virus made that shortcut and so I tried to ...
0
votes
1answer
30 views

Computer with random HTTP queries

I have a computer that sends out queries to weird URL's every 2 to 5 seconds. The URL's are as follows : http://ikspat2me.org/smith/index2.php http://mixerwatergate.org/smith/index2.php ...
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votes
3answers
132 views

Keeping a laptop clean of viruses [duplicate]

Possible Duplicate: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? I've just got my laptop cleaned of dust and completely wiped - i.e. set to factory ...
0
votes
2answers
1k views

how do i remove globasearch from my computer

I have noticed a few weeks/ month or so ago, that the 'new tab home page' on both of the web browsers I regularly used had started coming up with something called globa search. (i.e. when opening a ...
0
votes
1answer
5k views

How to remove shortcut virus from usb-flash-drive

My usb-falsh-drive have shortcuts of every folder and even if I deleted They are remaining same. Have any one experienced it? How to remove or prevent it? Thanks in advance, Vicky
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1answer
940 views

Chromebook with linkbucks virus

I just bought a new Samsung Series 3 Chromebook with the Google Chrome OS operating system. one of the main advantages of this system is that they are supposed to be impervious to viruses. While ...
2
votes
1answer
2k views

How to remove google ads virus from IE?

I have picked up adware in that shows extra irrelevant google ads. This only happens in Internet Explorer 10, not Firefox or Iron. I have tried some removals for similar viruses with no luck. I have ...
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votes
3answers
493 views

What do Windows 7 encrypted files look like?

Ok this is kind of an odd question: What do Windows 7 (Home Premium) encrypted files (EFS) look like "from the outside"? Now here is the story. An acquaintance of a freind of mine got a nasty virus ...
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2answers
3k views

IP Helper Virus?

Lately I've been having trouble browsing the internet on my computer, where it seems to take a really long time to connect to websites, or it just seems that the internet is just not responding at ...
13
votes
3answers
4k views

How to be certain you don't have a virus when anti-virus scanners find nothing malicious? (Windows 7)

I recently spent many hours troubleshooting a laptop that could not connect to the internet. The laptop exhibited no other unnatural behavior, and so my first thoughts were to try connecting to other ...
4
votes
1answer
10k views

Files names in pen drive turned into gibberish text

Recently my uncle gave me his memory card from his phone telling me something is wrong with it.When i tried to check the contents of memory card this is what i found(take a look at screenshot). I ...
0
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0answers
58 views

I need knowledgeable IT support with this virus. What can I do? [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? I have been noticing a big increase in my clients' complaining that the problem wasn't fixed, and that ...
1
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2answers
122 views

MSE Virus removal

I downloaded MSE and finally detected all the problems none of the antivirus programs would ... turns out I had 29 exploit viruses and 5 trojans thanks to a program I downloaded a while back ... most ...
0
votes
1answer
42 views

How do we check which application launch another application?

Recently, I got banned from my hotmail account because hotmail says I have been sending too many 1 links emails. I suspected it was probably a virus and ran a few virus scans with a few popular anti ...
4
votes
2answers
983 views

What Is Microsoft “Boot Time Removal Tool”?

I'm working on a Windows 7 computer. The owner reports that they believe the computer has been infected by malware and that they had an overseas company attempt to fix the problem but that something ...
0
votes
3answers
457 views

Can Windows Essentials Remove the JS/Alescurf.C Virus from a Windows PC?

A colleague just visited a site which had been hacked by the JS/Alescurf.C trojan virus, which infects HTML via embedded JavaScript. Windows PC's are infected by visiting the site. If my colleague ...
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0answers
663 views

Corrupt Excel files have smile-faces and unusually large workbooks

I have several files which are massive in size, but should not be. The files are 20+MB and should be only around 1 MB. When opening with 7-Zip as an archive the file which is unusually large is: ...
2
votes
2answers
7k views

two csrss.exe files,how to remove one of them

From my search in the internet i found out that there should be one csrss.exe in that article it says i should have only one file named csrss.exe in the task manager ,if there is more then one,one ...
0
votes
1answer
133 views

Accessing Windows harddrive wrecked with viruses, trojans, etc using Linux

I am in possession of a windows harddrive that was recently infected and as a new user to Linux, I wish to salvage as much data as possible from the harddrive. A few questions though. Can the ...
0
votes
2answers
370 views

Virus shuts down Avast

I have recently been attacked badly by a virus. Unfortunately I did not had an AntiVirus at that moment(I understand that it was a very practice by me.) Now after reinstalling Windows I have tried to ...
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vote
1answer
722 views

How do I scan a USB 3G modem for malware without reinfecting the PC?

My mother's Windows XP system recently got infected with the SHeur trojan (SHeur4.ese). I was able to download and install Malwarebytes Anti-Malware in line with the advice here, but the modem was ...
0
votes
2answers
209 views

How do I find out how to remove a virus? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I had a virus on my computer which would not allow windows to activate, giving the error "the device is ...
0
votes
2answers
739 views

How do I remove the svchost.exe from my PC? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I am facing problems with my computer because of an svchost.exe virus. There are so many svchost.exe ...
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votes
2answers
212 views

Virus browser redirect + permission denied on some applications

Hi I was infected with a virus that is causing some browser redirect and deny permission for executing some applications (I assume it blocks mainly those applications related to security as antivirus) ...