For questions on how to remove viruses and other malware from a computer—be sure to read http://superuser.com/questions/100360 before asking

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1
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2answers
27 views

Should quarantined files be deleted?

Windows Defender detected a virus on my computer and quarantined it. Is it better to leave it as it is or to delete it? In general, what are the circumstances under which one must not delete ...
0
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0answers
17 views

Infested with White Screen Virus? [duplicate]

A few days ago my screen turned completly white and I was not able to do anything. I had to kill my PC with the power-button and restart it. Everything worked fine so I thought is was just some kind ...
0
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1answer
47 views

Adware, malware popups and redirects [duplicate]

About a week ago, while browsing the internet - with my Lenovo S860 / Android / Chrome -, some popups came out, and initially i thought that the site has some ads, but it was something else. I've ...
0
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0answers
52 views

Noad steep tv ads running on PC

I have ads playing in the background of my PC. In the task manager there is a process named noad steep tv. If I try to end it, it just reappears after a few minutes. My antivirus doesn’t find ...
1
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1answer
43 views

What kind of virus is this? Avast does not recognize it. [duplicate]

From time to time, a popup like this popups up and installs some random app. I scanned my PC with Avast, but it did not recognize any threat. And how to remove it?
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0answers
26 views

Trogan.GenericKD keeps appearing - worth wiping machine?

As the family tech support, I got a call when my folks started having some classic signs that they somehow got a virus. They have Sophos installed through a work program, but I guess it did not catch ...
0
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0answers
43 views

Possible Virus attack [duplicate]

Recently I scanned my Windows PC using Avast and it showed the presence of some weird malware in the result. It couldn't remove all of them nor it could move all the malware to the chest. Now I am ...
1
vote
1answer
64 views

Computer possibly hacked. Now what

I think someone somehow managed to gain remote access to my computer and was able to log into my ebay account and purchase some stuff. I was noticed the suspicious activity, and yanked the power cord, ...
4
votes
1answer
187 views

What is the command for removing windows shortcut virus?

We have to insert our pendrive (flash drive) at cyber cafes or other public places. So, it is almost impossible for us to ensure that systems we plug into are malware-free. As a result, we experience ...
0
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1answer
138 views

Weird redirects

We are getting a weird redirct from black-face.com (which I needed for a school assignment) to some other pages always flashing through zeroredirct1 (dot) com. On other computers, it happens for other ...
1
vote
1answer
797 views

Will upgrading to windows 10 from 8.1 remove the existing virus and malware..? [duplicate]

I am using Windows 8.1 and I believe that it's been infected. I wanted to format it but I haven't backed up the files . will upgrading to windows 10 remove the virus ? Or is there any other way I can ...
1
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2answers
104 views

Files disappeared from memory stick

I worked on some documents on my memory stick and then most of the files on it disappeared. The system shows these stats for the stick: capacity 59.6GB, used 51GB, free 8.58GB That seems ...
0
votes
2answers
63 views

Unrecognised Executable taking 100% CPU

I'm fairly often getting an executable called NMC.exe taking 100% CPU on my Windows 8 (now 10) Laptop. NMC is the name of my System, I'm not sure if the naming is coincidental or if it is malicious ...
0
votes
3answers
6k views

smartsputnik.ru became my default search engine, replacing Google search [duplicate]

I had a major problem trying to get smartsputnik.ru from being my default browser. I'm pretty sure that it came from some weird Japanese game my neighbor's kid downloaded recklessly from some site. ...
1
vote
3answers
93 views

How can I safely do a complete hard disk drive wipe and Windows 7 reinstall due to a virus? [duplicate]

I have a Dell inspiron 1545 running Windows 7 professional and I have recently fallen victim to a Trojan virus that has somehow managed to surpass AVG, ZoneAlarm and Malwarebytes too! I have tried ...
6
votes
3answers
2k views

Windows 10 'Reset this PC' effective for removing malware?

I've long fallen back on reformatting my hard drive whenever I've got a virus/malware/spyware, but now that I've upgraded to Windows 10 can I put those days behind me because of the 'Reset my PC' ...
1
vote
1answer
126 views

Handle a virus infection by Trojan-Spy.Win32.ZBot.a [duplicate]

Since a couple of days I have a prompt from my KIS 2016 saying that he found this Trojan in MEM. I try to clean and restart the PC, all goes well, but in a while this message appears again. I have ...
1
vote
1answer
762 views

I uninstall DNSUnlocker, but its adware still terrorizes my PC [duplicate]

These DNSUnlocker things are everywhere on every page on my PC. I don't even know how it even got on my system. After finding it in control panel and uninstalling it, it seems to still terrorize my ...
2
votes
1answer
66 views

Malware is causing Google Chrome to forget user data [duplicate]

I have a laptop with Windows 8.1 and every time I restart the computer it's like Google Chrome reinstalls itself from scratch. My browsing history, download history, extensions, themes, etc... all ...
0
votes
0answers
69 views

explorer.exe fails to load

I have a VAIO notebook with Windows 7. It's a few years old. Today I wanted to start it and the Windows UI doesn't start. Windows memory diagnostic finds no errors. explorer.exe fails to load. The ...
0
votes
0answers
48 views

Unable to remove MiuiTab from my PC [duplicate]

Recently I used internet so much. Also, I have downloaded a lot of things. But now, I noticed that many ads are affecting my PC. Finding a bit and researching told me that I have download a thing that ...
0
votes
0answers
144 views

how to detect and eliminate suspicious activity on the computer

I have a particularly weird problem on my Windows 7 desktop pc running on an Intel CPU with a Gigabyte motherboard and CorsAir smps. Here are a few observations which might be connected to the bigger ...
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votes
2answers
490 views

Can I decrypt files hijacked by BitCryptor ransomware?

BitCryptor has encrypted my files. I have backups of mostly all my files. But I'm curious if I can decrypt my files without paying the ransom.
0
votes
1answer
101 views

How to remove viruses on macs?

I think that my macbook pro had a virus since all issues that it had disappeared after I restored it to factory settings. i would like to know how to remove viruses without resorting to this extreme ...
0
votes
1answer
328 views

Virus changed folder to executable

I loaned my flash drive to someone who used said drive on a Windows machine infected with a virus. My flash drive subsequently got infected with a virus that changes folders to executables. Research ...
0
votes
1answer
324 views

Folders are showing as shortcut inside folders [duplicate]

Every folder in my computer has a shortcut to the same folder inside the folder. Please see the below picture: How do I resolve this?
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vote
2answers
324 views

Cryptolocker virus removal

I am facing cryptolocker virus problem, I have tried decryptcryptolocker website but it did not work. In the below link you will find an example encrypted file in my pc. ...
0
votes
2answers
11k views

Service_KMS.exe Trojan [duplicate]

I found out recently that my computer is afflicted with the Service_KMS.exe Trojan. I detected the Trojan with Avast Free Antivirus. After running a boot-scan Avast deleted the files associated with ...
0
votes
2answers
265 views

windows8 windows explorer automatically change its view mode to “detail” and sort by “name”

windows8 windows explorer automatically change its view mode to "detail" and sort by "name" automatically every once in a while, this happens only in my download folder which is placed in the default ...
0
votes
1answer
120 views

how to remove soavee on?

Thought I had it removed before but now it's back, tried the following: Removing the extension from Chrome. Disabling the extension and then removing it. It's not installed in Windows The ...
-1
votes
1answer
208 views

The eval(base64_decode()) virus has infected a server. Would removing executable permissions help solve the issue?

The eval(base64_decode()) has infected a server. This is a PHP virus that uses the eval function in PHP and replicates itself to all the PHP files on the system as far as I'm certain. Would removing ...
0
votes
1answer
154 views

Suspected Malware: Computer turning off all forms of virus protection automatically

I'm running windows 8.1 and very recently I got error messages saying that I had no virus protection on. I had windows firewall, avg free and spybot search and destroy running. All were turned off and ...
1
vote
2answers
3k views

Osx.Trojan.Genieo, what to do?

I ran ClamXav on my Mac today. What do I do now, in particular with regards to the Osx.Trojan.Genieo? I deleted both .dmg files (InstallGenieo.dmg and InstallGenieo-2.dmg, both dated 13 Nov 2013 ...
4
votes
1answer
12k views

007guard: What is it, is it dangerous, and can it be removed?

Since some time, I've been running Spybot S&D and AVG AntiVirus, both completely updated to the latest versions. During a regular check of my system, I found a huge amount of connection attempts ...
1
vote
2answers
125 views

Cleaning up an infected computer? [duplicate]

I need to clean up my folks’ Windows Vista laptop, and I haven’t done it in years. Normally, I would install AVG antivirus, look through msconfig and remove non-essential start-up programs, and then ...
0
votes
1answer
40 views

How to find which process closed a specifc application on Windows 8

My system starting behaving "weirdly" after installing a software on my Windows 8 laptop. I noticed for example some hidden program closes some of the softwares I start like VLC and Task Manager. It ...
0
votes
3answers
6k views

How to remove the pen drive shortcut virus> [duplicate]

Background: I have the common Pendrive Shortcut virus(creates a shortcut within the pendrive), Question: How can I remove it? Some additional info: There is a hidden .ini file included with the .lnk ...
0
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0answers
71 views

Rootkit I can not find.

I am running windows 7 ultimate. Chrome Browser. and advance system care. I have run every malware scanner I can find and all the rootkit scanners as well. Nothing seems to be able to find this thing. ...
0
votes
1answer
9k views

Computer has become very slow and unresponsive

I have noticed recently that my computer has become very slow and unresponsive, and I'm not really sure why... I have run scans using AVG Antivirus 2013 (with the latest definitions) and Ad-Aware ...
0
votes
12answers
17k views

Qvo6 and start.qone8 removal

It seems like I contacted some kind of chrome hijacker which changes my homepages to start.qone8.com and qvo6.com. This always happens when I connect with my google chrome account. I removed the file ...
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votes
2answers
4k views

is bleeping computer a safe website to ask for virus removal? [closed]

I was lurking to this section http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and they always ask you to install something but users there seem to solve ...
0
votes
1answer
914 views

How do I find the source of my virus that creates popups when new programs start up [duplicate]

I have a virus on my windows computer. It seems to create new chrome tabs when I start using a new application. For example, if I go to Youtube and I start up flash, it may create a new tab. When I ...
0
votes
1answer
740 views

How do I remove the qvo6 homepage? [duplicate]

Every time I open my browsers, be it Firefox, Chrome, Dragon, or Opera, the qvo6.com page loads. The homepages for these browsers are set to blank. Yet this problem persists. ...
0
votes
0answers
307 views

windows explorer keeps restarting every time i try to access files on my external sea gate hard drive

Every time i try to open my external hard drive, there will be a message saying windows explores is restarting. All tabs will be closed and i will not be able to access the files on the said hard ...
0
votes
1answer
1k views

How I can delete virus file from Quarantine?

I am using Nod32 Antivirus 5 (I buy key for full 1 year). Today when I see in Tools it is showing me that there is 1 virus file in Quarantine. But when I am going into Quarantine it is empty!! I also ...
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votes
1answer
84 views

Browser downloading after virus?

I have cleaned several windows 7 computers from Exploit:Java/CVE-2013-0431. Everything is back to normal on the computers except for one thing... User downloads using any internet browser (port 80 ...
1
vote
2answers
2k views

Problem: Restrictions in effect on computer. Asking me to contact my system administrator

This started happening when I had to restart my computer for an exam so I can get it working faster. When I rebooted it, it stopped giving me the option to do alt-F4 to be able to shut down, ...
5
votes
3answers
7k views

How can I perform a virus scan of my Windows install from Linux?

Earlier today, I noticed that Windows Defender was acting up. It was disabled and, once re-enabled and tasked with a quick scan, it would error out with some Windows License Expired error code or ...
4
votes
2answers
4k views

All the files on my external drive have been replaced by a single shortcut which can no longer be opened

Here is what happened after I used Malwarebytes Anti-Malware: Before I used Malwarebytes Anti-Malware I could still open that shortcut. I know that a virus made that shortcut and so I tried to ...
0
votes
1answer
32 views

Computer with random HTTP queries

I have a computer that sends out queries to weird URL's every 2 to 5 seconds. The URL's are as follows : http://ikspat2me.org/smith/index2.php http://mixerwatergate.org/smith/index2.php ...