For questions on how to remove viruses and other malware from a computer—be sure to read http://superuser.com/questions/100360 before asking

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2answers
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Problem: Restrictions in effect on computer. Asking me to contact my system administrator

This started happening when I had to restart my computer for an exam so I can get it working faster. When I rebooted it, it stopped giving me the option to do alt-F4 to be able to shut down, ...
5
votes
3answers
8k views

How can I perform a virus scan of my Windows install from Linux?

Earlier today, I noticed that Windows Defender was acting up. It was disabled and, once re-enabled and tasked with a quick scan, it would error out with some Windows License Expired error code or ...
4
votes
2answers
4k views

All the files on my external drive have been replaced by a single shortcut which can no longer be opened

Here is what happened after I used Malwarebytes Anti-Malware: Before I used Malwarebytes Anti-Malware I could still open that shortcut. I know that a virus made that shortcut and so I tried to ...
0
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1answer
33 views

Computer with random HTTP queries

I have a computer that sends out queries to weird URL's every 2 to 5 seconds. The URL's are as follows : http://ikspat2me.org/smith/index2.php http://mixerwatergate.org/smith/index2.php ...
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3answers
144 views

Keeping a laptop clean of viruses [duplicate]

Possible Duplicate: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? I've just got my laptop cleaned of dust and completely wiped - i.e. set to factory ...
0
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2answers
2k views

how do i remove globasearch from my computer

I have noticed a few weeks/ month or so ago, that the 'new tab home page' on both of the web browsers I regularly used had started coming up with something called globa search. (i.e. when opening a ...
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1answer
6k views

How to remove shortcut virus from usb-flash-drive

My usb-falsh-drive have shortcuts of every folder and even if I deleted They are remaining same. Have any one experienced it? How to remove or prevent it? Thanks in advance, Vicky
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1answer
1k views

Chromebook with linkbucks virus

I just bought a new Samsung Series 3 Chromebook with the Google Chrome OS operating system. one of the main advantages of this system is that they are supposed to be impervious to viruses. While ...
2
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1answer
2k views

How to remove google ads virus from IE?

I have picked up adware in that shows extra irrelevant google ads. This only happens in Internet Explorer 10, not Firefox or Iron. I have tried some removals for similar viruses with no luck. I have ...
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3answers
645 views

What do Windows 7 encrypted files look like?

Ok this is kind of an odd question: What do Windows 7 (Home Premium) encrypted files (EFS) look like "from the outside"? Now here is the story. An acquaintance of a freind of mine got a nasty virus ...
2
votes
3answers
6k views

IP Helper Virus?

Lately I've been having trouble browsing the internet on my computer, where it seems to take a really long time to connect to websites, or it just seems that the internet is just not responding at ...
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4answers
9k views

How to be certain you don't have a virus when anti-virus scanners find nothing malicious? (Windows 7)

I recently spent many hours troubleshooting a laptop that could not connect to the internet. The laptop exhibited no other unnatural behavior, and so my first thoughts were to try connecting to other ...
7
votes
1answer
33k views

Files names in pen drive turned into gibberish text

Recently my uncle gave me his memory card from his phone telling me something is wrong with it.When i tried to check the contents of memory card this is what i found(take a look at screenshot). I ...
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0answers
63 views

I need knowledgeable IT support with this virus. What can I do? [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? I have been noticing a big increase in my clients' complaining that the problem wasn't fixed, and that ...
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2answers
130 views

MSE Virus removal

I downloaded MSE and finally detected all the problems none of the antivirus programs would ... turns out I had 29 exploit viruses and 5 trojans thanks to a program I downloaded a while back ... most ...
0
votes
1answer
64 views

How do we check which application launch another application?

Recently, I got banned from my hotmail account because hotmail says I have been sending too many 1 links emails. I suspected it was probably a virus and ran a few virus scans with a few popular anti ...
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votes
2answers
1k views

What Is Microsoft “Boot Time Removal Tool”?

I'm working on a Windows 7 computer. The owner reports that they believe the computer has been infected by malware and that they had an overseas company attempt to fix the problem but that something ...
0
votes
3answers
471 views

Can Windows Essentials Remove the JS/Alescurf.C Virus from a Windows PC?

A colleague just visited a site which had been hacked by the JS/Alescurf.C trojan virus, which infects HTML via embedded JavaScript. Windows PC's are infected by visiting the site. If my colleague ...
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0answers
811 views

Corrupt Excel files have smile-faces and unusually large workbooks

I have several files which are massive in size, but should not be. The files are 20+MB and should be only around 1 MB. When opening with 7-Zip as an archive the file which is unusually large is: ...
2
votes
2answers
8k views

two csrss.exe files,how to remove one of them

From my search in the internet i found out that there should be one csrss.exe in that article it says i should have only one file named csrss.exe in the task manager ,if there is more then one,one ...
0
votes
1answer
139 views

Accessing Windows harddrive wrecked with viruses, trojans, etc using Linux

I am in possession of a windows harddrive that was recently infected and as a new user to Linux, I wish to salvage as much data as possible from the harddrive. A few questions though. Can the ...
0
votes
2answers
440 views

Virus shuts down Avast

I have recently been attacked badly by a virus. Unfortunately I did not had an AntiVirus at that moment(I understand that it was a very practice by me.) Now after reinstalling Windows I have tried to ...
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1answer
845 views

How do I scan a USB 3G modem for malware without reinfecting the PC?

My mother's Windows XP system recently got infected with the SHeur trojan (SHeur4.ese). I was able to download and install Malwarebytes Anti-Malware in line with the advice here, but the modem was ...
0
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2answers
236 views

How do I find out how to remove a virus? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I had a virus on my computer which would not allow windows to activate, giving the error "the device is ...
0
votes
2answers
803 views

How do I remove the svchost.exe from my PC? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I am facing problems with my computer because of an svchost.exe virus. There are so many svchost.exe ...
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2answers
235 views

Virus browser redirect + permission denied on some applications

Hi I was infected with a virus that is causing some browser redirect and deny permission for executing some applications (I assume it blocks mainly those applications related to security as antivirus) ...
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votes
1answer
1k views

Why does MSE take a long time to remove a virus?

Microsoft Security Essentials is fairly fast at scanning for viruses, but it takes a long time to remove a virus. It would be much worse if the virus duplicated itself in many files. I guess maybe ...
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votes
2answers
323 views

Virus / Spyware disabling microsoft security essentials [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I have cleaned up some viruses and trojans and spyware from my machine using spybot. The trouble is that ...
2
votes
3answers
297 views

Can't get rid of malware [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I am using Avira on my old XP-PRO laptop and today without a scan a message popped up indicating malware ...
1
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1answer
325 views

How do you detect the Indestructible TDSS botnet?

I see a lot of articals like Indestructible TDSS botnet is spotted in the tech press at the moment, but I have seen nothing about how to detect it. Any one know of any simple tool or test?
3
votes
3answers
6k views

Is spywarehelpcenter.com a reliable resource for malware removal?

I am looking for a good resource for removing a spyware program Security Shield. I know that many resources claiming to offer help are actually just proponents of additional spyware. The article I ...
0
votes
2answers
123 views

What can I do to get rid of the key logging trojan BNK? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? My Windows security is telling me that I have this trojan Trojan-Bnk.Win32.keylogger.gen in my system. I ...
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votes
1answer
622 views

lot of .exe folders are created on my windows7 [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? Hi in my windows7 lot of .exe files are creating. what I have to do I cant install any antivirus. I loss ...
3
votes
3answers
2k views

vista antivirus virus starts even in safe mode

My sister got one of those fake antivirus trojans on her Vista laptop. It didn't change her background, but pops up "Vista Security Center" BS stuff all over the place and has killed her internet - ...
3
votes
4answers
413 views

help … virus ? compromised ? (aarama.net)

Help me please identify whether my computer is compromised or not. I'm not yet sure what this is.. I'm still browsing through some JavaScript (my level = beginner) files I found during my ...
0
votes
2answers
2k views

Why are Google search results not working for me? Does it have to do with otnggrneohai? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I can't use Google search results right now. The actual searches return results that look valid, but ...
6
votes
2answers
99 views

What can I do about a virus that's affecting my relatives even though they're in different places?

In the last week, I have had two family members contact me about possible viruses on their machines. The cases involve different machines in different geographic locations. The only similarities are ...
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3answers
306 views

Remove virus- Vista Security 2011 [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? This seems to be a virus that has infected my computer. Are there any free, trustworthy programs that I ...
2
votes
4answers
298 views

Suggestions for cleaning up the mess after removing the “system tool” virus? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? Hi! Last night I got infected with the "System Tool" virus. For those who don't know it disallows the user ...
4
votes
3answers
4k views

How can I restore Notepad after having it infected by a virus?

My computer got attacked by a Notepad.exe virus on Windows 7. I've gotten rid of it, but now the standard Notepad program is missing. I can't run any of my .txt files. What should I do to repair ...
1
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2answers
4k views

Removing a rootkit from the MBR.. without formatting?

I have run hitman pro and found 'traces of the TDL3 Alureon' rootkit on the computer. However, running TDSSKiller would of solved this issue - but - apparently the symptoms keep coming back so I ...
9
votes
6answers
3k views

Safely opening a suspect USB Drive

If you have a USB Drive that may or may not be contaminated, what is the best way to retrieve data from it without reinfecting yourself?
5
votes
4answers
2k views

How do “Powerusers” manually find and remove malware from Windows [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I'd like to know what tools and methods are used by the pros to remove malware in Windows. Is HijackThis ...
0
votes
3answers
170 views

Maybe I'm infected?

In the last two weeks, when I was using MPC-HC (Media Player Classic Home Cinema) to watch some "justyfied" episodes, my F-Secure Client Security antivirus software alerted me that there was a threat ...
3
votes
1answer
2k views

How can I regain administrative privileges after a virus infection?

Is there software that allows you to bypass administrator restrictions? The problem is a virus has restricted me from doing anything; I can't install anything because I don't have the administrator ...
0
votes
4answers
4k views

Viruses on external hard drive — how to clean files?

Last year my Dell laptop caught some pretty nasty viruses; I saved all my important stuff on an external hard drive. In an unrelated turn of events, I replaced my Dell with a Mac and have been able to ...
0
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3answers
4k views

worm.win32.netsky virus: how to get rid of on Windows XP?

How to get rid of worm.win32.netsky virus on Windows XP?
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votes
2answers
405 views

Parite worm on windows vps

Is it dangerous for me to connect via rdp to my vps to try and clean off this worm? What threats does it pose? I have used MBAM to quarantine the worm, it has infected a memory module and several ...
0
votes
2answers
89 views

xp repair installation halted by Safety Center malware

Due to an oversaturation of malware on the machine, I've been trying to reinstall windows xp professional over the old installation only to be halted by a safety center malware screen. Most of the ...
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6answers
212 views

Edit startup applications of “dead” Windows

My Windows computer is infected by a virus similar to this one that blocks user screen completely (even Ctrl+Alt+Del is not working). It starts when user enters into his account. Safe mode doesn't ...