For questions on how to remove viruses and other malware from a computer—be sure to read http://superuser.com/questions/100360 before asking

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167 views

How can I safely do a complete hard disk drive wipe and Windows 7 reinstall due to a virus? [duplicate]

I have a Dell inspiron 1545 running Windows 7 professional and I have recently fallen victim to a Trojan virus that has somehow managed to surpass AVG, ZoneAlarm and Malwarebytes too! I have tried ...
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6answers
213 views

Edit startup applications of “dead” Windows

My Windows computer is infected by a virus similar to this one that blocks user screen completely (even Ctrl+Alt+Del is not working). It starts when user enters into his account. Safe mode doesn't ...
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3answers
171 views

Maybe I'm infected?

In the last two weeks, when I was using MPC-HC (Media Player Classic Home Cinema) to watch some "justyfied" episodes, my F-Secure Client Security antivirus software alerted me that there was a threat ...
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3answers
4k views

worm.win32.netsky virus: how to get rid of on Windows XP?

How to get rid of worm.win32.netsky virus on Windows XP?
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2answers
76 views

Unrecognised Executable taking 100% CPU

I'm fairly often getting an executable called NMC.exe taking 100% CPU on my Windows 8 (now 10) Laptop. NMC is the name of my System, I'm not sure if the naming is coincidental or if it is malicious ...
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2answers
451 views

Virus shuts down Avast

I have recently been attacked badly by a virus. Unfortunately I did not had an AntiVirus at that moment(I understand that it was a very practice by me.) Now after reinstalling Windows I have tried to ...
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1answer
374 views

Virus changed folder to executable

I loaned my flash drive to someone who used said drive on a Windows machine infected with a virus. My flash drive subsequently got infected with a virus that changes folders to executables. Research ...
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1answer
498 views

Folders are showing as shortcut inside folders [duplicate]

Every folder in my computer has a shortcut to the same folder inside the folder. Please see the below picture: How do I resolve this?
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1answer
43 views

How to find which process closed a specifc application on Windows 8

My system starting behaving "weirdly" after installing a software on my Windows 8 laptop. I noticed for example some hidden program closes some of the softwares I start like VLC and Task Manager. It ...
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1answer
11k views

Computer has become very slow and unresponsive

I have noticed recently that my computer has become very slow and unresponsive, and I'm not really sure why... I have run scans using AVG Antivirus 2013 (with the latest definitions) and Ad-Aware (...
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12answers
17k views

Qvo6 and start.qone8 removal

It seems like I contacted some kind of chrome hijacker which changes my homepages to start.qone8.com and qvo6.com. This always happens when I connect with my google chrome account. I removed the file ...
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1answer
741 views

How do I remove the qvo6 homepage? [duplicate]

Every time I open my browsers, be it Firefox, Chrome, Dragon, or Opera, the qvo6.com page loads. The homepages for these browsers are set to blank. Yet this problem persists. http://qvo6.com/...
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1answer
139 views

Accessing Windows harddrive wrecked with viruses, trojans, etc using Linux

I am in possession of a windows harddrive that was recently infected and as a new user to Linux, I wish to salvage as much data as possible from the harddrive. A few questions though. Can the ...
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2answers
236 views

How do I find out how to remove a virus? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I had a virus on my computer which would not allow windows to activate, giving the error "the device is not ...
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2answers
323 views

Virus / Spyware disabling microsoft security essentials [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I have cleaned up some viruses and trojans and spyware from my machine using spybot. The trouble is that all ...
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4answers
4k views

Viruses on external hard drive — how to clean files?

Last year my Dell laptop caught some pretty nasty viruses; I saved all my important stuff on an external hard drive. In an unrelated turn of events, I replaced my Dell with a Mac and have been able to ...
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2answers
89 views

xp repair installation halted by Safety Center malware

Due to an oversaturation of malware on the machine, I've been trying to reinstall windows xp professional over the old installation only to be halted by a safety center malware screen. Most of the ...
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2answers
35 views

Spacebar Bugged? automatically closes applications

pressing the space bar causes programs to close. I don't know if it's a virus or what, already ran AVG anti-virus scan and it didn't help. It looks like when i click the spacebar this opens up and ...
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1answer
83 views

Computer possibly hacked. Now what

I think someone somehow managed to gain remote access to my computer and was able to log into my ebay account and purchase some stuff. I was noticed the suspicious activity, and yanked the power cord, ...
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2answers
786 views

Can I decrypt files hijacked by BitCryptor ransomware?

BitCryptor has encrypted my files. I have backups of mostly all my files. But I'm curious if I can decrypt my files without paying the ransom.
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1answer
113 views

How to remove viruses on macs?

I think that my macbook pro had a virus since all issues that it had disappeared after I restored it to factory settings. i would like to know how to remove viruses without resorting to this extreme ...
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2answers
14k views

Service_KMS.exe Trojan [duplicate]

I found out recently that my computer is afflicted with the Service_KMS.exe Trojan. I detected the Trojan with Avast Free Antivirus. After running a boot-scan Avast deleted the files associated with ...
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1answer
160 views

Suspected Malware: Computer turning off all forms of virus protection automatically

I'm running windows 8.1 and very recently I got error messages saying that I had no virus protection on. I had windows firewall, avg free and spybot search and destroy running. All were turned off and ...
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1answer
33 views

Computer with random HTTP queries

I have a computer that sends out queries to weird URL's every 2 to 5 seconds. The URL's are as follows : http://ikspat2me.org/smith/index2.php http://mixerwatergate.org/smith/index2.php ...
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3answers
472 views

Can Windows Essentials Remove the JS/Alescurf.C Virus from a Windows PC?

A colleague just visited a site which had been hacked by the JS/Alescurf.C trojan virus, which infects HTML via embedded JavaScript. Windows PC's are infected by visiting the site. If my colleague ...
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2answers
804 views

How do I remove the svchost.exe from my PC? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I am facing problems with my computer because of an svchost.exe virus. There are so many svchost.exe ...
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2answers
2k views

Why are Google search results not working for me? Does it have to do with otnggrneohai? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I can't use Google search results right now. The actual searches return results that look valid, but whenever ...
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2answers
409 views

Parite worm on windows vps

Is it dangerous for me to connect via rdp to my vps to try and clean off this worm? What threats does it pose? I have used MBAM to quarantine the worm, it has infected a memory module and several ...
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1answer
48 views

How to track down a process or potential virus that is eating my bandwidth on Windows 10?

I'll try my best to explain. I was on a rush today, so I downloaded something from a source I didn't know. I didn't double check (yep, my bad) and run the executable. I didn't explicitly run it as an ...
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0answers
27 views

Is it possible that I got a virus without clicking what I downloaded? [duplicate]

A couple of days ago I accidentally downloaded a file that looked very shady. My antivirus (Avira) pinged me that the file was suspicious, so I immediately deleted it, and then cleared my browsers ...
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0answers
17 views

DNSUnlocker ads in Firefox

I'm getting bombarded with ads in my browser "Brought to you by DNSUnlocker". This seems to only be effecting one site, and only in Firefox. The site however is a local development version of a site ...
0
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1answer
65 views

Every time I boot my pc a website loads

the website is http://gameloft.name/ obviously a malware but I did run programs like rkill (http://www.bleepingcomputer.com/download/rkill/) Then adwcleaner then spybot then browserbased scanners ...
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0answers
20 views

Infested with White Screen Virus? [duplicate]

A few days ago my screen turned completly white and I was not able to do anything. I had to kill my PC with the power-button and restart it. Everything worked fine so I thought is was just some kind ...
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1answer
122 views

Adware, malware popups and redirects [duplicate]

About a week ago, while browsing the internet - with my Lenovo S860 / Android / Chrome -, some popups came out, and initially i thought that the site has some ads, but it was something else. I've ...
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0answers
32 views

Trogan.GenericKD keeps appearing - worth wiping machine?

As the family tech support, I got a call when my folks started having some classic signs that they somehow got a virus. They have Sophos installed through a work program, but I guess it did not catch ...
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0answers
43 views

Possible Virus attack [duplicate]

Recently I scanned my Windows PC using Avast and it showed the presence of some weird malware in the result. It couldn't remove all of them nor it could move all the malware to the chest. Now I am ...
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3answers
15k views

smartsputnik.ru became my default search engine, replacing Google search [duplicate]

I had a major problem trying to get smartsputnik.ru from being my default browser. I'm pretty sure that it came from some weird Japanese game my neighbor's kid downloaded recklessly from some site. ...
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0answers
80 views

explorer.exe fails to load

I have a VAIO notebook with Windows 7. It's a few years old. Today I wanted to start it and the Windows UI doesn't start. Windows memory diagnostic finds no errors. explorer.exe fails to load. The ...
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0answers
48 views

Unable to remove MiuiTab from my PC [duplicate]

Recently I used internet so much. Also, I have downloaded a lot of things. But now, I noticed that many ads are affecting my PC. Finding a bit and researching told me that I have download a thing that ...
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0answers
177 views

how to detect and eliminate suspicious activity on the computer

I have a particularly weird problem on my Windows 7 desktop pc running on an Intel CPU with a Gigabyte motherboard and CorsAir smps. Here are a few observations which might be connected to the bigger ...
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2answers
328 views

windows8 windows explorer automatically change its view mode to “detail” and sort by “name”

windows8 windows explorer automatically change its view mode to "detail" and sort by "name" automatically every once in a while, this happens only in my download folder which is placed in the default ...
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1answer
120 views

how to remove soavee on?

Thought I had it removed before but now it's back, tried the following: Removing the extension from Chrome. Disabling the extension and then removing it. It's not installed in Windows The ...
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3answers
6k views

How to remove the pen drive shortcut virus> [duplicate]

Background: I have the common Pendrive Shortcut virus(creates a shortcut within the pendrive), Question: How can I remove it? Some additional info: There is a hidden .ini file included with the .lnk ...
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0answers
72 views

Rootkit I can not find.

I am running windows 7 ultimate. Chrome Browser. and advance system care. I have run every malware scanner I can find and all the rootkit scanners as well. Nothing seems to be able to find this thing. ...
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0answers
316 views

windows explorer keeps restarting every time i try to access files on my external sea gate hard drive

Every time i try to open my external hard drive, there will be a message saying windows explores is restarting. All tabs will be closed and i will not be able to access the files on the said hard ...
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votes
1answer
1k views

How I can delete virus file from Quarantine?

I am using Nod32 Antivirus 5 (I buy key for full 1 year). Today when I see in Tools it is showing me that there is 1 virus file in Quarantine. But when I am going into Quarantine it is empty!! I also ...
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1answer
2k views

how do i remove globasearch from my computer

I have noticed a few weeks/ month or so ago, that the 'new tab home page' on both of the web browsers I regularly used had started coming up with something called globa search. (i.e. when opening a ...
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0answers
63 views

I need knowledgeable IT support with this virus. What can I do? [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? I have been noticing a big increase in my clients' complaining that the problem wasn't fixed, and that their ...
0
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1answer
64 views

How do we check which application launch another application?

Recently, I got banned from my hotmail account because hotmail says I have been sending too many 1 links emails. I suspected it was probably a virus and ran a few virus scans with a few popular anti ...
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votes
2answers
123 views

What can I do to get rid of the key logging trojan BNK? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? My Windows security is telling me that I have this trojan Trojan-Bnk.Win32.keylogger.gen in my system. I have ...