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12
votes
3answers
3k views

How to be certain you don't have a virus when anti-virus scanners find nothing malicious? (Windows 7)

I recently spent many hours troubleshooting a laptop that could not connect to the internet. The laptop exhibited no other unnatural behavior, and so my first thoughts were to try connecting to other ...
9
votes
6answers
1k views

Safely opening a suspect USB Drive

If you have a USB Drive that may or may not be contaminated, what is the best way to retrieve data from it without reinfecting yourself?
8
votes
7answers
2k views

Cleaning windows viruses from linux

In a dual-boot system, does anyone have experience dealing with viruses that hit windows from linux? (disambiguation note: dealing with them from linux .. ) The C:\ in windows is mounted to ...
6
votes
6answers
3k views

Clean up infected computer from viruses [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I have a computer which had AVG Free installed from day one. After several months of operation, it starts ...
6
votes
2answers
89 views

What can I do about a virus that's affecting my relatives even though they're in different places?

In the last week, I have had two family members contact me about possible viruses on their machines. The cases involve different machines in different geographic locations. The only similarities are ...
5
votes
4answers
1k views

How do “Powerusers” manually find and remove malware from Windows [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I'd like to know what tools and methods are used by the pros to remove malware in Windows. Is HijackThis ...
4
votes
2answers
3k views

All the files on my external drive have been replaced by a single shortcut which can no longer be opened

Here is what happened after I used Malwarebytes Anti-Malware: Before I used Malwarebytes Anti-Malware I could still open that shortcut. I know that a virus made that shortcut and so I tried to ...
4
votes
1answer
5k views

Files names in pen drive turned into gibberish text

Recently my uncle gave me his memory card from his phone telling me something is wrong with it.When i tried to check the contents of memory card this is what i found(take a look at screenshot). I ...
4
votes
2answers
896 views

What Is Microsoft “Boot Time Removal Tool”?

I'm working on a Windows 7 computer. The owner reports that they believe the computer has been infected by malware and that they had an overseas company attempt to fix the problem but that something ...
3
votes
3answers
2k views

How can I restore Notepad after having it infected by a virus?

My computer got attacked by a Notepad.exe virus on Windows 7. I've gotten rid of it, but now the standard Notepad program is missing. I can't run any of my .txt files. What should I do to repair ...
3
votes
3answers
3k views

How can I perform a virus scan of my Windows install from Linux?

Earlier today, I noticed that Windows Defender was acting up. It was disabled and, once re-enabled and tasked with a quick scan, it would error out with some Windows License Expired error code or ...
3
votes
3answers
2k views

vista antivirus virus starts even in safe mode

My sister got one of those fake antivirus trojans on her Vista laptop. It didn't change her background, but pops up "Vista Security Center" BS stuff all over the place and has killed her internet - ...
3
votes
3answers
6k views

Is spywarehelpcenter.com a reliable resource for malware removal?

I am looking for a good resource for removing a spyware program Security Shield. I know that many resources claiming to offer help are actually just proponents of additional spyware. The article I ...
3
votes
1answer
1k views

How can I regain administrative privileges after a virus infection?

Is there software that allows you to bypass administrator restrictions? The problem is a virus has restricted me from doing anything; I can't install anything because I don't have the administrator ...
2
votes
4answers
397 views

help … virus ? compromised ? (aarama.net)

Help me please identify whether my computer is compromised or not. I'm not yet sure what this is.. I'm still browsing through some JavaScript (my level = beginner) files I found during my ...
2
votes
1answer
889 views

Why does MSE take a long time to remove a virus?

Microsoft Security Essentials is fairly fast at scanning for viruses, but it takes a long time to remove a virus. It would be much worse if the virus duplicated itself in many files. I guess maybe ...
2
votes
3answers
280 views

Can't get rid of malware [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I am using Avira on my old XP-PRO laptop and today without a scan a message popped up indicating malware ...
2
votes
1answer
2k views

How to remove google ads virus from IE?

I have picked up adware in that shows extra irrelevant google ads. This only happens in Internet Explorer 10, not Firefox or Iron. I have tried some removals for similar viruses with no luck. I have ...
2
votes
2answers
6k views

two csrss.exe files,how to remove one of them

From my search in the internet i found out that there should be one csrss.exe in that article it says i should have only one file named csrss.exe in the task manager ,if there is more then one,one ...
2
votes
4answers
280 views

Suggestions for cleaning up the mess after removing the “system tool” virus? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? Hi! Last night I got infected with the "System Tool" virus. For those who don't know it disallows the user ...
1
vote
2answers
120 views

MSE Virus removal

I downloaded MSE and finally detected all the problems none of the antivirus programs would ... turns out I had 29 exploit viruses and 5 trojans thanks to a program I downloaded a while back ... most ...
1
vote
4answers
1k views

How to get rid of Win32/Cryptor virus (for free)

My sister's computer is infected with the Win32/Cryptor virus, and I'm helping her get rid of it. She's on Windows XP SP3. AVG 8.5 continually detects it, but can't get rid of it. Are there any free ...
1
vote
2answers
1k views

Osx.Trojan.Genieo, what to do?

I ran ClamXav on my Mac today. What do I do now, in particular with regards to the Osx.Trojan.Genieo? I deleted both .dmg files (InstallGenieo.dmg and InstallGenieo-2.dmg, both dated 13 Nov 2013 ...
1
vote
2answers
308 views

Getting rid of the Antivirus 2009 virus/adware?

I have known a few computers that have gotten this pesky virus/adware combination (my parents and girlfriend most notably). For my parents computer I resorted to reformatting it. I still don't know if ...
1
vote
3answers
300 views

Remove virus- Vista Security 2011 [duplicate]

Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? This seems to be a virus that has infected my computer. Are there any free, trustworthy programs that I ...
1
vote
2answers
846 views

Problem: Restrictions in effect on computer. Asking me to contact my system administrator

This started happening when I had to restart my computer for an exam so I can get it working faster. When I rebooted it, it stopped giving me the option to do alt-F4 to be able to shut down, ...
1
vote
1answer
848 views

Chromebook with linkbucks virus

I just bought a new Samsung Series 3 Chromebook with the Google Chrome OS operating system. one of the main advantages of this system is that they are supposed to be impervious to viruses. While ...
1
vote
1answer
322 views

How do you detect the Indestructible TDSS botnet?

I see a lot of articals like Indestructible TDSS botnet is spotted in the tech press at the moment, but I have seen nothing about how to detect it. Any one know of any simple tool or test?
1
vote
1answer
1k views

007guard: What is it, is it dangerous, and can it be removed?

Since some time, I've been running Spybot S&D and AVG AntiVirus, both completely updated to the latest versions. During a regular check of my system, I found a huge amount of connection attempts ...
1
vote
2answers
71 views

Cleaning up an infected computer? [duplicate]

I need to clean up my folks’ Windows Vista laptop, and I haven’t done it in years. Normally, I would install AVG antivirus, look through msconfig and remove non-essential start-up programs, and then ...
1
vote
2answers
2k views

IP Helper Virus?

Lately I've been having trouble browsing the internet on my computer, where it seems to take a really long time to connect to websites, or it just seems that the internet is just not responding at ...
1
vote
1answer
652 views

How do I scan a USB 3G modem for malware without reinfecting the PC?

My mother's Windows XP system recently got infected with the SHeur trojan (SHeur4.ese). I was able to download and install Malwarebytes Anti-Malware in line with the advice here, but the modem was ...
1
vote
2answers
4k views

Removing a rootkit from the MBR.. without formatting?

I have run hitman pro and found 'traces of the TDL3 Alureon' rootkit on the computer. However, running TDSSKiller would of solved this issue - but - apparently the symptoms keep coming back so I ...
1
vote
1answer
1k views

HTML/Shellcode.Gen HTML Script Virus

My computer has been infected with the HTML/Shellcode.Gen HTML Script Virus. How could this be affecting Firefox, and how should I remove it completely? I currently have Avira AntiVir installed, and ...
1
vote
0answers
144 views

Antivirus that supports Linux on ARM? (other than clamav) [closed]

I am looking for any antivirus that will scan for windows virus/rootkit/malware. I already know about clamav. To be specific I am looking for antivirus solutions that will run on platforms such as ...
1
vote
0answers
618 views

Corrupt Excel files have smile-faces and unusually large workbooks

I have several files which are massive in size, but should not be. The files are 20+MB and should be only around 1 MB. When opening with 7-Zip as an archive the file which is unusually large is: ...
0
votes
6answers
199 views

Edit startup applications of “dead” Windows

My Windows computer is infected by a virus similar to this one that blocks user screen completely (even Ctrl+Alt+Del is not working). It starts when user enters into his account. Safe mode doesn't ...
0
votes
3answers
166 views

Maybe I'm infected?

In the last two weeks, when I was using MPC-HC (Media Player Classic Home Cinema) to watch some "justyfied" episodes, my F-Secure Client Security antivirus software alerted me that there was a threat ...
0
votes
3answers
4k views

worm.win32.netsky virus: how to get rid of on Windows XP?

How to get rid of worm.win32.netsky virus on Windows XP?
0
votes
1answer
5k views

How to remove shortcut virus from usb-flash-drive

My usb-falsh-drive have shortcuts of every folder and even if I deleted They are remaining same. Have any one experienced it? How to remove or prevent it? Thanks in advance, Vicky
0
votes
2answers
356 views

Virus shuts down Avast

I have recently been attacked badly by a virus. Unfortunately I did not had an AntiVirus at that moment(I understand that it was a very practice by me.) Now after reinstalling Windows I have tried to ...
0
votes
1answer
33 views

How to find which process closed a specifc application on Windows 8

My system starting behaving "weirdly" after installing a software on my Windows 8 laptop. I noticed for example some hidden program closes some of the softwares I start like VLC and Task Manager. It ...
0
votes
1answer
2k views

Computer has become very slow and unresponsive

I have noticed recently that my computer has become very slow and unresponsive, and I'm not really sure why... I have run scans using AVG Antivirus 2013 (with the latest definitions) and Ad-Aware ...
0
votes
12answers
17k views

Qvo6 and start.qone8 removal

It seems like I contacted some kind of chrome hijacker which changes my homepages to start.qone8.com and qvo6.com. This always happens when I connect with my google chrome account. I removed the file ...
0
votes
1answer
129 views

Accessing Windows harddrive wrecked with viruses, trojans, etc using Linux

I am in possession of a windows harddrive that was recently infected and as a new user to Linux, I wish to salvage as much data as possible from the harddrive. A few questions though. Can the ...
0
votes
2answers
198 views

How do I find out how to remove a virus? [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I had a virus on my computer which would not allow windows to activate, giving the error "the device is ...
0
votes
2answers
303 views

Virus / Spyware disabling microsoft security essentials [duplicate]

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I have cleaned up some viruses and trojans and spyware from my machine using spybot. The trouble is that ...
0
votes
4answers
3k views

Viruses on external hard drive — how to clean files?

Last year my Dell laptop caught some pretty nasty viruses; I saved all my important stuff on an external hard drive. In an unrelated turn of events, I replaced my Dell with a Mac and have been able to ...
0
votes
2answers
89 views

xp repair installation halted by Safety Center malware

Due to an oversaturation of malware on the machine, I've been trying to reinstall windows xp professional over the old installation only to be halted by a safety center malware screen. Most of the ...
0
votes
1answer
59 views

Suspected Malware: Computer turning off all forms of virus protection automatically

I'm running windows 8.1 and very recently I got error messages saying that I had no virus protection on. I had windows firewall, avg free and spybot search and destroy running. All were turned off and ...