Tagged Questions

Western Digital is a manufacturer of Hard Drive headquartered in Lake Forest, California.

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12 views

Wiping the WD my passport portable hard drive while keeping the default programs

I have had my portable hard drive for around 2 years now and so there is lots of stuff backed up on there that I have deleted on my internal hard drive. I was wondering if there was a way of ...
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1answer
32 views

Western Digital my passport 2TB

My passport WD 2TB is about 2 years old and was working perfectly on both PC and Mac up to yesterday. Today when I plugged it in, it whirred loudly. The power light is continuously flashing. It ...
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1answer
30 views

Is the warranty period on a hard drive a reliable indicator of its expected service life? [closed]

I have a WesternDigital MyBook Essential 1TB back up drive. The warranty was up January 2013. Does that mean that failure is expected to be imminent and it needs to be replaced immediately?
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1answer
12 views

Installing and booting Linux Deepin on external Hard drive

I have a external hard drive with 1TB of memory on it. My question is if I can install Linux Deepin on this hard drive, and then plug it into my computer and boot from the hard drive, while still ...
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1answer
54 views

Western Digital (WD) External Hard Drive 1 TB making loud whirring sounds, disconnecting on its own, overheating (?)?

I bought my 1 TB WD My Passport external drive 10 months ago. A few minutes ago, I heard a loud whirring sound. Louder than the usual (usual meaning the sound you hear when you put your ear on the ...
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1answer
39 views

Would Western Digitals reduced power spinup jumper feature lower rpm speed and temps?

Ok guys, I have a question: Would Western Digitals reduced power spinup jumper feature lower rpm speed and temps? I have a mini pc and am seeing a little high for my liking temps on my wd scorpio ...
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2answers
87 views

WD External Hard Disk repeatedly making Clicking noise. Can I recover data? [duplicate]

My Western Digital External Hard Drive recently stopped working and started giving a clicking noise. Western Digital says that I need to send it to an authorized data recovery center for the warranty ...
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33 views

WD My passport is not detected by machine

already looked around and did couple of the tricks, didn't work. When I plug my WD my passport can't see it file explorer. However I do see it in "Device Manager" under "Disk Drivers". Tried update ...
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2answers
32 views

Can I use the controller of an external hard disk to connect a SSD to a USB port?

Can I use a 2.5" Intel SSD with the USB SATA adapter from a My Password external drive? The adapter looks like this: Has anyone tried it? Did it explode?
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1answer
81 views

Hard drive checking by using of dd and md5sum tools

I bought new external USB 3.0 hard drive WD Elements 2 TB and decided to check it by using dd, head and md5sum tools. First I zeroed all hard drive: root@yurko-laptop:/home/yurko-laptop# dd ...
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2answers
40 views

Wd caviar sata extra power cord or not

I have a WD caviar green. If I connect this to my motherboard then will I need another cable for power or do I just plug and play? I am running windows 7 64bit and have a Gigabyte 78lmt-usb3.
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55 views

Unable to access Public share on My Book Live NAS

We have a Western Digital My Book Live N.A.S. on the local network, it was mapped as a network drive and has worked great in the past. Recently the router reassigned some of the IPs and it couldn't ...
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46 views

Reallocation Event Count high threshold

I've bought recently a WD black, and I've made a SMART check on it, these are the values : http://prntscr.com/3t6szr The rellocation event count worries me. The HDD works pretty neat tho. Installed ...
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0answers
95 views

External Hard drive doesn't show up anywhere

I have already checked Device Manager and Disk Management already so please don't suggest those two. My problem right now is that my WD My Passport stopped being recognized one day out of the blue. It ...
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0answers
45 views

Trouble with use MyPassport HDD on VMware machines on Linux

I have a Western Digital My passport 1 TB with USB 3.0 and when I need to use it on my virtual Windows 7 on VMware 10.0.2 in the Ubuntu 14.04, Windows have error with know mypassport. How can I use ...
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1answer
170 views

What do the numbers on Western Digital drives mean?

There are numerous numbers on a Western Digital drive, MDL (presumably model, ex WD5000BEKT-00KA9T0) -- not sure what the 99KA9T0 is. WWN (ex 50014EE25AC8C945) DCM (ex HBNTJBBB) LBA (ex 976773168) ...
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1answer
89 views

CHKDSK stuck on USN Journal

I ran a chkdsk on my failing 3TB WD Green and it's been 18 hours since it ran. It's now frozen on verifying the USN journal. See picture: Seeing as it's frozen, can I unplug my hard drive?
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2answers
364 views

How to prevent WD MyBook Live Duo from going to sleep?

I have an issue of my WD MyBook Live Duo going into some kind of low power standby mode when it hasn't been accessed for awhile. When I try accessing the drive it takes a minute or two to become ...
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0answers
524 views

WD My Passport External HD stuck at Formatting

My WD My Passport 1TB stopped working all of a sudden. I just got it 3 months ago. The computer recognizes the hard drive and when I went to Disk Management the file system says RAW. The light just ...
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0answers
93 views

Windows 7 doesn't see my 2TB partition created in Windows XP

I connected a new HDD to my PC, to be used as media storage. Device: WD Green 3TB Drive (WD30EZRX). OS: Windows XP x32. I used "Acronis True Image WD Edition". It created 2TB partition with MBR, ...
2
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1answer
954 views

SMART: Brand new Western Digital hard-disk showing very high load cycle count

My brand new "WDC WD10EZRX" 1TB Green Hard-disk, SMART log is showing very high load cycle count and it keeps increasing at high rate. What should I do ? Please help me. Edit: Finally I got the ...
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1answer
114 views

Unable to access WD external drive

Basically the HDD started acting weird (couldnt access files on it) and event viewer was flooded with "bad block" reports. Now the HDD cant be accessed at all. It shows up in windows explorer when ...
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4answers
2k views

Hard Drives and types — What makes them so different?

7200RPM WD Blacks are designed to be faster then WD Blues/Greens. They are the same speed, same cache, etc., what really makes them actually faster? Does it have to do with spin up/down speeds or ...
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0answers
58 views

HDD Current_Pending_Sector attribute going up and down

I have Western Digital Caviar Black drive (model WD2002FAEX-007BA0). System is running Linux Mint 14. Filesystem on drive ext4. Recently I've got some i/o errors on one of the files. Then I've ...
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366 views

What is the Difference Between WD My Passport Esssentials and WD My Passport Ultra

I'm planning to buy a 2TB WD My passport but then, I'm curious what is the difference between the WD My Passport Essentials and Ultra? I already have a 1TB WD My Passport Essentials which I bought few ...
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1answer
78 views

Where is “WD SmartWare” stored on the drive?

My Western Digital external harddrive came with a (so-far useless) extra chunk of information (named WD Smartware) that mounts itself every time I plug in the external harddrive. I assumed it was ...
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votes
2answers
12k views

WD My Cloud very slow

I just bought a WD My Cloud 3 TB, connected it to my modem and connected 6 devices to it. Currently I am getting very slow response times, 0.5 - 3 seconds while browsing the files. (and it is empty) ...
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1answer
121 views

Portable HD transfer speed decelerates to 0 KB

I have a western digital 2 TB portable HD. My laptop is running windows 8.1. I'm having trouble transferring files from on to the other. On occassion transferring files works fine but sometimes I see ...
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2answers
736 views

My WD Caviar Green SATA HDD cannot be detected

I have a WD 2TB Caviar Green SATA HDD. I used it as an external hard drive formatted to FAT32. The main purpose was to store my PS3 games. It worked fine and all of a sudden my PS3 stopped detecting ...
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0answers
365 views

“This device can perform faster.” Appears Even Though I Inserted External HDD to USB 3.0 Port

I have a 1TB WD My Passport external HDD. It supports USB 3.0 and has an USB 3.0 cable. Whenever I connect it to my laptop, the message "This device can perform faster. This USB mass storage device ...
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0answers
1k views

“Extra” pins on WD MyPassport hard drive controller board

I know that these pins are not "extra" but I'd like to know what they do... Are they jumpers like the old IDE hard drives had? The drive doesn't want to spin up anymore and I'd like to learn as ...
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0answers
68 views

Second Harddrive is failing. Due to Hibernation?

About a year ago my WD Green drive started failing. I started getting BSOD (disk related) and freezes, until it was not readable anymore. It was still recognized in the bios, but it was not mountable ...
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0answers
328 views

Win8 BitLocker encrypted WD MyPassport drive does not auto-unlock on boot, but does on hot-plug

I have a WD MyPassport external USB drive (1 TB), encrypted with BitLocker on Windows 8. I have the drive set to auto-unlock in its "Manage BitLocker..." right-click properties. The problem is, it ...
1
vote
1answer
920 views

Western Digital: Sector Relocation Error (code 226)

I have a nearly new WD Green, but warranty is already expired. It was lying on a shelf. I would like to test it before use. The first step I made is running full test using Data Lifeguard Tools. ...
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vote
2answers
11k views

Western Digital My Passport doesn't show up on My Computer

As the title suggests, my WD external hard disk doesn't show up on My Computer in Windows 7. Yesterday it worked perfectly but today it doesn't. I plugged in the hard disk and the light is blinking ...
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votes
1answer
1k views

1 TB WD Black WD1001FALS suddenly extremely slow

I have and internal hard drive disk, 1TB Western Digital WD Black WD1001FALS, that suddenly got really slow. It just happened as I was using my computer normally for daily tasks, with no sign of ...
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votes
2answers
992 views

Western Digital HDD disappears and reappears in BIOS

I know many people asked about similar problems, but I have a very specific case where I can't understand what's going on... I have a 3TB Western Digital Caviar Green disk connected in my Desktop, ...
0
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1answer
551 views

Western Digital WD7500BPKT not recognized as a WD drive

I am in the process of upgrading my hard drive that is currently in my Toshiba Satellite Pro. I have a WD 750 GB Black that I have hooked up SATA to USB and initialized, formatted and activated. It is ...
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vote
2answers
660 views

How do I make a USB-docked hard drive not “disconnect” from the connected system when idle?

I have connected a WD30EZRX WD Green HDD to a Thermaltake Blacx Duet 5G USB dock (similar linked, for example) in Ubuntu 12.04. Every thing seems fine until the HDD idles, when it seems to have cause ...
1
vote
1answer
536 views

Western Digital Elements Fell - Computer won't recognize it, but it's not making any noise either

I have a 2 TB Western Digital Elements drive that fell flat off the top of my desktop onto the floor (cable got snagged) while plugged in (not sure if it was actively being read from/written to but ...
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2answers
195 views

Is this hard drive about to fail?

I have a 1TB external WD My Book 1110, last night while I was browsing for some old files in there I started getting data access errors while trying to open a certain folder, everything else seemed ...
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votes
1answer
862 views

WD My Book external drive never spin up

I got a Western Digital My Book external hard drive that are a couple of years old. I tried to get it running via eSATA the other week and when I was about to try it again the disk itself never spin ...
0
votes
1answer
74 views

Is there a way to read the files off of a hard drive that was previously in a Western Digital MyBook External HDD Enclosure?

My external hdd unfortunately took a tumble the other day and it landed square on the usb connector, breaking the socket off so it was inside the enclosure just rattling around, leaving me unable to ...
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0answers
78 views

Empty .zip file at end of Windows Backup & Restore backup

I have a Windows 7 or Vista computer that was backed up onto an external drive (WD Passport) using Windows Backup & Restore every week for almost a year. Now I am viewing these files on a Windows ...
0
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1answer
238 views

Files hidden after copying from NAS to NAS using rsync

I have 2 Western Digital NAS: a blue light and a 2TB MyBook latest edition. I enabled ssh on the MyBook and I can use rsync from a terminal to sync files between the 2 NAS. Instead of copying using a ...
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votes
1answer
266 views

HP 1TB external HDD data recovery

My HP 1TB external HDD stoped working. I was unable to find a service center in my area because it was bought from an online shopping site and some them rejected to service because it was an external ...
0
votes
0answers
80 views

My external hardisk is fully utilized all the time?

I Have a 2TB WD external hardrive, with an USB3 interface. When copying a file to it, the transfer speed is very low (800KB/s ~ 1MB/s) In the taskmanager (under the Performance tab) in windows 8 the ...
2
votes
0answers
880 views

hard drive raw read error rate 9

My main HDD is about 2.5/3 years old. All that time, it has been running with about 40-45 (temperature). I have had a HDD failure before and it was really frustrating, I don't want that to happen ...
1
vote
1answer
4k views

Why SMART is passing while it indicates failure for RAW read error rate?

I have an external USB disk (WD Elements Caviar Green 2 To, WD20EADS-00W4B0) that started to fail (slow reads). My system logs didn't show anything unusual, this definitely indicates some supposedly ...
25
votes
3answers
3k views

How do software programs determine the HDD temperature?

I had an argue with a colleague about : "How do software programs (i.e. hwmonitor) determine the temperature of the hard drive?" I said that there must be a thermometer inside the HDD and the ...