0
votes
0answers
56 views

External Hard drive doesn't show up anywhere

I have already checked Device Manager and Disk Management already so please don't suggest those two. My problem right now is that my WD My Passport stopped being recognized one day out of the blue. It ...
0
votes
0answers
84 views

WD My Passport External HD stuck at Formatting

My WD My Passport 1TB stopped working all of a sudden. I just got it 3 months ago. The computer recognizes the hard drive and when I went to Disk Management the file system says RAW. The light just ...
1
vote
1answer
82 views

Unable to access WD external drive

Basically the HDD started acting weird (couldnt access files on it) and event viewer was flooded with "bad block" reports. Now the HDD cant be accessed at all. It shows up in windows explorer when ...
0
votes
0answers
161 views

What is the Difference Between WD My Passport Esssentials and WD My Passport Ultra

I'm planning to buy a 2TB WD My passport but then, I'm curious what is the difference between the WD My Passport Essentials and Ultra? I already have a 1TB WD My Passport Essentials which I bought few ...
0
votes
1answer
59 views

Where is “WD SmartWare” stored on the drive?

My Western Digital external harddrive came with a (so-far useless) extra chunk of information (named WD Smartware) that mounts itself every time I plug in the external harddrive. I assumed it was ...
0
votes
1answer
82 views

Portable HD transfer speed decelerates to 0 KB

I have a western digital 2 TB portable HD. My laptop is running windows 8.1. I'm having trouble transferring files from on to the other. On occassion transferring files works fine but sometimes I see ...
0
votes
0answers
233 views

“This device can perform faster.” Appears Even Though I Inserted External HDD to USB 3.0 Port

I have a 1TB WD My Passport external HDD. It supports USB 3.0 and has an USB 3.0 cable. Whenever I connect it to my laptop, the message "This device can perform faster. This USB mass storage device ...
0
votes
0answers
251 views

Win8 BitLocker encrypted WD MyPassport drive does not auto-unlock on boot, but does on hot-plug

I have a WD MyPassport external USB drive (1 TB), encrypted with BitLocker on Windows 8. I have the drive set to auto-unlock in its "Manage BitLocker..." right-click properties. The problem is, it ...
1
vote
1answer
423 views

Western Digital Elements Fell - Computer won't recognize it, but it's not making any noise either

I have a 2 TB Western Digital Elements drive that fell flat off the top of my desktop onto the floor (cable got snagged) while plugged in (not sure if it was actively being read from/written to but ...
0
votes
2answers
162 views

Is this hard drive about to fail?

I have a 1TB external WD My Book 1110, last night while I was browsing for some old files in there I started getting data access errors while trying to open a certain folder, everything else seemed ...
-1
votes
1answer
581 views

WD My Book external drive never spin up

I got a Western Digital My Book external hard drive that are a couple of years old. I tried to get it running via eSATA the other week and when I was about to try it again the disk itself never spin ...
0
votes
1answer
66 views

Is there a way to read the files off of a hard drive that was previously in a Western Digital MyBook External HDD Enclosure?

My external hdd unfortunately took a tumble the other day and it landed square on the usb connector, breaking the socket off so it was inside the enclosure just rattling around, leaving me unable to ...
0
votes
0answers
70 views

Empty .zip file at end of Windows Backup & Restore backup

I have a Windows 7 or Vista computer that was backed up onto an external drive (WD Passport) using Windows Backup & Restore every week for almost a year. Now I am viewing these files on a Windows ...
0
votes
0answers
102 views

WD Hard Drive UUID protection mode?

I have a WD Green Power 2TB hard drive (WDC WD20 EURS-63S48Y0) out of a bricked WD MyBook Live NAS device. I have two different SATA-USB adapters; one a generic multipurpose dongle type and the other ...
-2
votes
1answer
228 views

HP 1TB external HDD data recovery

My HP 1TB external HDD stoped working. I was unable to find a service center in my area because it was bought from an online shopping site and some them rejected to service because it was an external ...
0
votes
0answers
79 views

My external hardisk is fully utilized all the time?

I Have a 2TB WD external hardrive, with an USB3 interface. When copying a file to it, the transfer speed is very low (800KB/s ~ 1MB/s) In the taskmanager (under the Performance tab) in windows 8 the ...
1
vote
1answer
3k views

Why SMART is passing while it indicates failure for RAW read error rate?

I have an external USB disk (WD Elements Caviar Green 2 To, WD20EADS-00W4B0) that started to fail (slow reads). My system logs didn't show anything unusual, this definitely indicates some supposedly ...
0
votes
1answer
1k views

Can't format external hard drive (“in use”)

I'm running (via Boot Camp) Windows 7 SP1 on my 32-bit MacBook, and I'm trying to format a new Western Digital My Passport external hard drive to use NTFS. It came formatted of course but I wiped it ...
2
votes
0answers
251 views

Trying to rescue data from WD My Book Studio II, raid 0

For a friend I'm trying to recover data from a Western Digital My Book Studio II external disk drive enclosure in raid 0 mode. At first I tried to rescue the data under OSX, the OS used by the ...
2
votes
2answers
2k views

Western Digital 1TB external hard drive could not be read

I have a problem with my external hard drive, I was copying a huge amount of data (approx 100 gigs) from it to another hard drive, suddenly an error popped up and told me that the operation could not ...
1
vote
1answer
797 views

External Hard drive not accessible [duplicate]

Possible Duplicate: Recover harddrive data I've got a WD 500GB external hard drive. I've been using it for over a year now but suddenly ran into this problem where neither Windows 7, nor ...
0
votes
0answers
513 views

Configure western digital essential 3TB to work with boxee box

I have a new western digital "my book elements" 3TB external harddrive. When I plug it in via USB to my boxee box it is not recognized. Based on feedback from boxee forums I have tried: GPT ...
2
votes
3answers
2k views

Western Digitial My Book: Can't access the data on the drive

My girlfriend has this external hard drive by Western Digital called a My Book. When the external drive is connected, it does not show it as an accessible disk drive on the computer. However, it ...
-2
votes
1answer
5k views

Repair BAD Sectors or Buy a new HDD? [closed]

I have a Seagate internal hard disk drive. I recently opened up my laptop [Dell Inspiron N5010] [Warranty has expired], cleaned it and it worked normally after waking up from hibernation. However, ...
0
votes
1answer
749 views

My Portable Hard Drive with USB3 didn't work when connected to My Laptop, but it working with USB2 properly

I have Western Digital My Passport Essential Portable Hard Drive with USB3 and Model:WDBACY5000ABK-EESN. Until about two or three months ago when I connected that to My Laptop USB3 port, that worked ...
6
votes
7answers
13k views

Recovering damaged external hard disk by installing internally

I had a 1TB Western Digital (My book series) 3.5" USB3. One day, the SATA to USB3 converter board was damaged and has not worked since. I decided to open the cover and use the HDD as an internal ...
0
votes
1answer
1k views

WD Elements Desktop External - Not recognised on a single computer

My WD Elements Desktop External is no longer recognised on my main computer. It has worked fine in the past, but now all of a sudden is not detected. It does not prompt when plugged in, nor does it ...
3
votes
3answers
17k views

Mac Finder: WD My Passport won't mount

I really need your help. I have a WD My Passport 650GB (with Firewire and USB). I'm using it for almost a year now and it always worked fine. While underway I simply plug it in via Firewire - at home ...
2
votes
1answer
8k views

What are the main differences between the Western Digital “My Passport,” “My Passport Essential,” and “My Passport Studio” external hard drives?

My goal is to buy a 2TB external portable drive for use with my current MacBook Pro (Mid-2007) and for use with my next Mac (hopefully the rumored 15" MacBook Air). I'm planning to buy a Western ...
1
vote
0answers
450 views

Western Digital external drive issues

I recently bought an external drive from Western Digital, a My Passport Essential se 1TB drive; the smartware software continually says "discovering" and does not stop. On Windows, the operating ...
1
vote
2answers
223 views

USB3.0 external drive, large wait on read after an idle period

Just wondered is the 5sec+ delay on reading my 1TiB external WD USB3.0 drive after a period of idleness? Is this unique to SuperSpeed type USB or does all external USB drives have this delay before ...
2
votes
2answers
6k views

WD “My Book Studio” 2TB - rpm? [closed]

The rpm rating of this drive doesn't seem to be listed anywhere. Not on the box, not in the manual, not online, not even on Western Digital's website. I even called them but they were evasive, ...
2
votes
0answers
1k views

WD SmartWare Drive Unlock, Western Digital?

I bought a 1TB Western Digital (USB3) some days ago. I was using it without any problems, but now whenever I attach it to my laptop USB, the following window up and I can't use it at all. The Drive ...
1
vote
0answers
2k views

How to format External Western Digital hard disk when all NTFS boot sectors cannot be written to

I want to format my external hard drive which is a Western Digital 500GB, through cmd dos command. But it fails because all NTFS boot sectors are not writable. Here are the commands I gave and what I ...
0
votes
2answers
654 views

Format NTFS external drive to OSX

Is there anyway of converting an external drive which is NTFS to OSX...I don't want to be able to write to NTFS from my Mac, I want to format the drive and use it as if its made for OSX in OSX format. ...
1
vote
0answers
274 views

Disable External Wester Digital MyBook from spinning Down

I have this external hard drive for my cloud; and it constantly spins down. I do want it to do so. How do I disable this at the hardware level? I am able to disable this on my seagate drives at the ...
1
vote
1answer
9k views

How much power does a Western Digital Passport Essential SE require?

I have looked at the Western Digital website for my product (WDBACX0010BBK) and cannot find how much power the device requires. The device is not recognized when I plug it into my keyboard's USB hub. ...
-1
votes
4answers
4k views

USB drive: “Media is write protected” on initialize after drive swap WD MyBook Essentials

I got a WD MyBook Essentials the other day but after a week or so the drive physically broke. I tried opening the case and replacing the drive with another SATA WD drive I had lying around. This ...
0
votes
1answer
314 views

My Book Essential 3.0 RPM

I just bought a WD My Book Essential 3.0 with 1TB and USB 3.0. The code for the product is WDBACW0010HBK. How can I find out what RPM it has? There is no mention in the manual and the official site ...
0
votes
1answer
2k views

WD My Book on Windows 7 disappears after a certain amount of time

Recently (<2 weeks) bought a WD My Book 2TB USB3 external HDD. After a seemingly random amount of time, when not in use, the drive will disappear. I have checked under computer management -> disk ...
4
votes
3answers
9k views

I broke the USB port on my external HDD. How do I fix this?

I have a WD 1.5 TB External HD. I carelessly left the device plugged in, stepped off my bed, foot landed on the cord stuck in the USB port and now the USB port is broken. It's loose inside the ...
1
vote
3answers
7k views

My Western Digital 500GB Passport disk says “not formatted” when I plug it in Windows

When I plug my Western Digital 500 GB Passport disk in my Windows machine, it says "not formatted, do you want to format it" something. I started having this problem after I put it in an old desktop ...
1
vote
2answers
3k views

How to recover data after Low Level formatting of WD 500gb External HDD [duplicate]

Possible Duplicate: Recover data loss from accidental quick format I have lost everything on my Passport WD 500gb HDD,and no,there was no back up done :( I've heard of people who have gone ...
1
vote
1answer
895 views

Western Digital My Book not recognized by WD software

A few years ago I bought a WD My Book Pro 2. It worked fine for a while, then one of the drives failed and I sent it back to be replaced under warranty. I never got around to setting up the new one ...
2
votes
3answers
32k views

repair/recovery tool for Western Digital Elements (1TB)

My Hard Disk Drive just got corrupted due to electricity fluctuation. When I plug my Western Digital Elements, It ask me if I want to format it or not... I can't see my files or even the capacity of ...
1
vote
2answers
5k views

External WD hard drive unrecognised and making odd noises (hum of death?)

My 500GB WD external HDD was working fine a few months ago, and I've just plugged it in again. It is now unrecognised by my OSX, Ubuntu and Windows boxes, and doesn't seem to spin up when connected. ...
0
votes
2answers
222 views

A little issue with a RAID setup

I have a Western Digital My Book Studio Edition II 2TB external hard disk drive. Internally, it has two 1TB drives configured in a RAID setup. I recently purchased a Drobo and no longer want to use ...
0
votes
1answer
733 views

Recover USB HDD From Failed Firmware Upgrade

I just bought a brand new Western Digital "My Passport for Mac" I was running a firmware update on it (on a MacBook Pro) and it stalled out half way through. I let it sit overnight and in the morning ...
3
votes
1answer
651 views

WD External Drive, want to use a differnt hard drive in it

I have a WD MyBook 1TB external drive. I recently put the hard drive in my desktop and wanted to use the enclosure with other hard drives. I tried this and get driver errors. I am using Windows 7 Pro ...
2
votes
2answers
966 views

How to re-do the hard disks in a WD Word Book Edition II?

I recently purchased a WD World Book II, a 2 TB one. I call it the "White Box". It has those 2 1TB drives, and they were in this RAID 1 config, only giving me about 1 TB. I could not delete the raid ...