Western Digital is a manufacturer of Hard Drive headquartered in Lake Forest, California.

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Western Digital My Passport doesn't show up on My Computer

As the title suggests, my WD external hard disk doesn't show up on My Computer in Windows 7. Yesterday it worked perfectly but today it doesn't. I plugged in the hard disk and the light is blinking ...
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1answer
599 views

WD My Cloud very slow

I just bought a WD My Cloud 3 TB, connected it to my modem and connected 6 devices to it. Currently I am getting very slow response times, 0.5 - 3 seconds while browsing the files. (and it is empty) ...
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63 views

SMART: Brand new Western Digital hard-disk showing very high load cycle count

My brand new "WDC WD10EZRX" 1TB Green Hard-disk, SMART log is showing very high load cycle count and it keeps increasing at high rate. What should I do ? Please help me. Edit: Finally I got the ...
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39 views

Unable to access WD external drive

Basically the HDD started acting weird (couldnt access files on it) and event viewer was flooded with "bad block" reports. Now the HDD cant be accessed at all. It shows up in windows explorer when ...
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1k views

is Western Digital's Data Lifeguard Diagnostic tool a reliable way to ensure a disk's trustworthiness?

I'm considering using a used drive (that was pulled from a desktop for being the suspect cause for data corruption) in a new (used) server. I ran WD's data life guard diagnostics on it and it passed ...
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4answers
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Hard Drives and types — What makes them so different?

7200RPM WD Blacks are designed to be faster then WD Blues/Greens. They are the same speed, same cache, etc., what really makes them actually faster? Does it have to do with spin up/down speeds or ...
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28 views

HDD Current_Pending_Sector attribute going up and down

I have Western Digital Caviar Black drive (model WD2002FAEX-007BA0). System is running Linux Mint 14. Filesystem on drive ext4. Recently I've got some i/o errors on one of the files. Then I've ...
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61 views

What is the Difference Between WD My Passport Esssentials and WD My Passport Ultra

I'm planning to buy a 2TB WD My passport but then, I'm curious what is the difference between the WD My Passport Essentials and Ultra? I already have a 1TB WD My Passport Essentials which I bought few ...
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29 views

Where is “WD SmartWare” stored on the drive?

My Western Digital external harddrive came with a (so-far useless) extra chunk of information (named WD Smartware) that mounts itself every time I plug in the external harddrive. I assumed it was ...
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321 views

Western Digital HDD disappears and reappears in BIOS

I know many people asked about similar problems, but I have a very specific case where I can't understand what's going on... I have a 3TB Western Digital Caviar Green disk connected in my Desktop, ...
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57 views

Portable HD transfer speed decelerates to 0 KB

I have a western digital 2 TB portable HD. My laptop is running windows 8.1. I'm having trouble transferring files from on to the other. On occassion transferring files works fine but sometimes I see ...
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4answers
4k views

USB drive: “Media is write protected” on initialize after drive swap WD MyBook Essentials

I got a WD MyBook Essentials the other day but after a week or so the drive physically broke. I tried opening the case and replacing the drive with another SATA WD drive I had lying around. This ...
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1answer
17k views

Opening Time-Machine OSX backup files on Windows 7?

Have Time Machine backups on a Western Digital External HD. The Time Machine backups were done on my now dead Mac G4 running OSX Leopard- I am waiting on a new iMac but in the meantime I need to ...
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2answers
2k views

How to make smartd shut up about one particular offline uncorrectable sector?

I have a disk in a two-disk software RAID-1 for which recently an "offline uncorrectable sector" appeared in the SMART status. 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age ...
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1answer
153 views

My WD Caviar Green SATA HDD cannot be detected

I have a WD 2TB Caviar Green SATA HDD. I used it as an external hard drive formatted to FAT32. The main purpose was to store my PS3 games. It worked fine and all of a sudden my PS3 stopped detecting ...
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0answers
2k views

How to format External Western Digital hard disk when all NTFS boot sectors cannot be written to

I want to format my external hard drive which is a Western Digital 500GB, through cmd dos command. But it fails because all NTFS boot sectors are not writable. Here are the commands I gave and what I ...
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5answers
3k views

1TB external hard disks - reliable or not?

I'm looking into finally getting a big external hard disk (will probably be usb-connectable) but I recently heard that 1TB (or bigger) external disks are prone to overheating and, eventually, stop ...
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131 views

“This device can perform faster.” Appears Even Though I Inserted External HDD to USB 3.0 Port

I have a 1TB WD My Passport external HDD. It supports USB 3.0 and has an USB 3.0 cable. Whenever I connect it to my laptop, the message "This device can perform faster. This USB mass storage device ...
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404 views

“Extra” pins on WD MyPassport hard drive controller board

I know that these pins are not "extra" but I'd like to know what they do... Are they jumpers like the old IDE hard drives had? The drive doesn't want to spin up anymore and I'd like to learn as ...
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46 views

Second Harddrive is failing. Due to Hibernation?

About a year ago my WD Green drive started failing. I started getting BSOD (disk related) and freezes, until it was not readable anymore. It was still recognized in the bios, but it was not mountable ...
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211 views

Win8 BitLocker encrypted WD MyPassport drive does not auto-unlock on boot, but does on hot-plug

I have a WD MyPassport external USB drive (1 TB), encrypted with BitLocker on Windows 8. I have the drive set to auto-unlock in its "Manage BitLocker..." right-click properties. The problem is, it ...
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2answers
2k views

WD Caviar Green Extremely Slow

I am encountering a really weird problem on my WD Caviar Green HDD. Well first of all I have 2 HDDs on my Desktop, one 160GB Seagate holding my Win7 Ultimate x64 and the problematic one, WD 1.5 Caviar ...
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1answer
1k views

Access Western Digital My Book World II RAID array on my Ubuntu Linux

My WD My Book World II (Blue Rings) NAS has overheated, I think the motherboard is dead. I extracted the disks and plugged them in my desktop PC running Ubuntu Linux. The disks seems to be alive, ...
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1answer
431 views

Western Digital: Sector Relocation Error (code 226)

I have a nearly new WD Green, but warranty is already expired. It was lying on a shelf. I would like to test it before use. The first step I made is running full test using Data Lifeguard Tools. ...
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441 views

Load/Unload Cycle of a Hard Drive

Hard Drive Information: Make: Western Digital Model Number: WD5000BPKT What the non-computer-fellas call it: Western Digital Scorpio Black Age: About 2 to 3 months old. Power On Hours: 127 ...
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375 views

1 TB WD Black WD1001FALS suddenly extremely slow

I have and internal hard drive disk, 1TB Western Digital WD Black WD1001FALS, that suddenly got really slow. It just happened as I was using my computer normally for daily tasks, with no sign of ...
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2answers
325 views

How do I make a USB-docked hard drive not “disconnect” from the connected system when idle?

I have connected a WD30EZRX WD Green HDD to a Thermaltake Blacx Duet 5G USB dock (similar linked, for example) in Ubuntu 12.04. Every thing seems fine until the HDD idles, when it seems to have cause ...
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1answer
305 views

Western Digital WD7500BPKT not recognized as a WD drive

I am in the process of upgrading my hard drive that is currently in my Toshiba Satellite Pro. I have a WD 750 GB Black that I have hooked up SATA to USB and initialized, formatted and activated. It is ...
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3answers
29k views

repair/recovery tool for Western Digital Elements (1TB)

My Hard Disk Drive just got corrupted due to electricity fluctuation. When I plug my Western Digital Elements, It ask me if I want to format it or not... I can't see my files or even the capacity of ...
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1answer
309 views

Western Digital Elements Fell - Computer won't recognize it, but it's not making any noise either

I have a 2 TB Western Digital Elements drive that fell flat off the top of my desktop onto the floor (cable got snagged) while plugged in (not sure if it was actively being read from/written to but ...
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2answers
136 views

Is this hard drive about to fail?

I have a 1TB external WD My Book 1110, last night while I was browsing for some old files in there I started getting data access errors while trying to open a certain folder, everything else seemed ...
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2answers
11k views

Why does Western Digital Smartware not detect my external HDD?

I recently buy WD Mybook Essential HDD 1 TB. I downloaded and install Smartware software in both my desktop (Windows XP) and laptop (Windows 7) but in both case the software is not able to detect the ...
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1answer
1k views

Can't format external hard drive (“in use”)

I'm running (via Boot Camp) Windows 7 SP1 on my 32-bit MacBook, and I'm trying to format a new Western Digital My Passport external hard drive to use NTFS. It came formatted of course but I wiped it ...
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1answer
412 views

WD My Book external drive never spin up

I got a Western Digital My Book external hard drive that are a couple of years old. I tried to get it running via eSATA the other week and when I was about to try it again the disk itself never spin ...
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1answer
906 views

Hard-Drive Health Analysis - Western Digital Hard Drive (7200RPM, 320GB)

What is the best tool for determining the health of an internal hard drive? I have a Western Digital 320GB at 7200 RPM. The OS currently installed on it (a fresh install) is Windows 7 Professional ...
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1answer
55 views

Is there a way to read the files off of a hard drive that was previously in a Western Digital MyBook External HDD Enclosure?

My external hdd unfortunately took a tumble the other day and it landed square on the usb connector, breaking the socket off so it was inside the enclosure just rattling around, leaving me unable to ...
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64 views

Empty .zip file at end of Windows Backup & Restore backup

I have a Windows 7 or Vista computer that was backed up onto an external drive (WD Passport) using Windows Backup & Restore every week for almost a year. Now I am viewing these files on a Windows ...
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1answer
408 views

3TB WD30EZRX is only recognized as an 1.8TB Disk - GPT formatted, UEFI-System - what can I do?

Searched through the net for about 3h now, tested anything that seemed promising - but still no 3TB! And I don't mean no 3TB partition - the drive is actually detected as 1.8TB by various programs! ...
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1answer
154 views

Files hidden after copying from NAS to NAS using rsync

I have 2 Western Digital NAS: a blue light and a 2TB MyBook latest edition. I enabled ssh on the MyBook and I can use rsync from a terminal to sync files between the 2 NAS. Instead of copying using a ...
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0answers
80 views

WD Hard Drive UUID protection mode?

I have a WD Green Power 2TB hard drive (WDC WD20 EURS-63S48Y0) out of a bricked WD MyBook Live NAS device. I have two different SATA-USB adapters; one a generic multipurpose dongle type and the other ...
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2answers
589 views

Format NTFS external drive to OSX

Is there anyway of converting an external drive which is NTFS to OSX...I don't want to be able to write to NTFS from my Mac, I want to format the drive and use it as if its made for OSX in OSX format. ...
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0answers
141 views

Western Digital making 5 beeps sound

The Windows Vista laptop of my friend wouldn't boot. I tried to repair the system with a Windows 7 CD but it didn't recognize the HD. So I extracted the 2.5" Western Digital HD plugged it into my PC ...
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1answer
192 views

HP 1TB external HDD data recovery

My HP 1TB external HDD stoped working. I was unable to find a service center in my area because it was bought from an online shopping site and some them rejected to service because it was an external ...
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0answers
68 views

My external hardisk is fully utilized all the time?

I Have a 2TB WD external hardrive, with an USB3 interface. When copying a file to it, the transfer speed is very low (800KB/s ~ 1MB/s) In the taskmanager (under the Performance tab) in windows 8 the ...
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0answers
493 views

hard drive raw read error rate 9

My main HDD is about 2.5/3 years old. All that time, it has been running with about 40-45 (temperature). I have had a HDD failure before and it was really frustrating, I don't want that to happen ...
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7answers
12k views

Recovering damaged external hard disk by installing internally

I had a 1TB Western Digital (My book series) 3.5" USB3. One day, the SATA to USB3 converter board was damaged and has not worked since. I decided to open the cover and use the HDD as an internal ...
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1answer
3k views

Why SMART is passing while it indicates failure for RAW read error rate?

I have an external USB disk (WD Elements Caviar Green 2 To, WD20EADS-00W4B0) that started to fail (slow reads). My system logs didn't show anything unusual, this definitely indicates some supposedly ...
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3answers
2k views

How do software programs determine the HDD temperature?

I had an argue with a colleague about : "How do software programs (i.e. hwmonitor) determine the temperature of the hard drive?" I said that there must be a thermometer inside the HDD and the ...
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0answers
229 views

Trying to rescue data from WD My Book Studio II, raid 0

For a friend I'm trying to recover data from a Western Digital My Book Studio II external disk drive enclosure in raid 0 mode. At first I tried to rescue the data under OSX, the OS used by the ...
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1answer
6k views

Windows 7 Can't see harddrive, but Device Manager does…?

I just upgraded to Windows 7. I have an old western Digital Hard drive that is 120GB's of Data. I have everything that my life holds digitally dear on it. I can't find the Driver for it on Western ...