Western Digital is a manufacturer of Hard Drive headquartered in Lake Forest, California.

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How to re-do the hard disks in a WD Word Book Edition II?

I recently purchased a WD World Book II, a 2 TB one. I call it the "White Box". It has those 2 1TB drives, and they were in this RAID 1 config, only giving me about 1 TB. I could not delete the raid ...
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384 views

My WD Caviar Green SATA HDD cannot be detected

I have a WD 2TB Caviar Green SATA HDD. I used it as an external hard drive formatted to FAT32. The main purpose was to store my PS3 games. It worked fine and all of a sudden my PS3 stopped detecting ...
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2answers
484 views

How do I make a USB-docked hard drive not “disconnect” from the connected system when idle?

I have connected a WD30EZRX WD Green HDD to a Thermaltake Blacx Duet 5G USB dock (similar linked, for example) in Ubuntu 12.04. Every thing seems fine until the HDD idles, when it seems to have cause ...
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2answers
82 views

How to prevent WD MyBook Live Duo from going to sleep?

I have an issue of my WD MyBook Live Duo going into some kind of low power standby mode when it hasn't been accessed for awhile. When I try accessing the drive it takes a minute or two to become ...
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2answers
6k views

Western Digital My Passport doesn't show up on My Computer

As the title suggests, my WD external hard disk doesn't show up on My Computer in Windows 7. Yesterday it worked perfectly but today it doesn't. I plugged in the hard disk and the light is blinking ...
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2answers
164 views

Is this hard drive about to fail?

I have a 1TB external WD My Book 1110, last night while I was browsing for some old files in there I started getting data access errors while trying to open a certain folder, everything else seemed ...
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2answers
512 views

How do I get the Smartware tools working on the HDD itself?

WD My Passport 0740 - WD Smartware I'm posting because I have a problem with the Smartware that was IN the HDD. A friend of mine accidentally deleted the folder Smartware (that I created and placed ...
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2answers
1k views

WD20EARS 2TB Compatibility Issues

I have a system that runs the Asus P5Q Pro mother board and I recently added the 2TB WD Green HDD (WD20EARS). I formatted it NTFS with MBR. The system has been running for a week now without any ...
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1answer
1k views

Access Western Digital My Book World II RAID array on my Ubuntu Linux

My WD My Book World II (Blue Rings) NAS has overheated, I think the motherboard is dead. I extracted the disks and plugged them in my desktop PC running Ubuntu Linux. The disks seems to be alive, ...
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1answer
85 views

Unable to access WD external drive

Basically the HDD started acting weird (couldnt access files on it) and event viewer was flooded with "bad block" reports. Now the HDD cant be accessed at all. It shows up in windows explorer when ...
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1answer
586 views

Load/Unload Cycle of a Hard Drive

Hard Drive Information: Make: Western Digital Model Number: WD5000BPKT What the non-computer-fellas call it: Western Digital Scorpio Black Age: About 2 to 3 months old. Power On Hours: 127 ...
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1answer
900 views

Western Digital My Book not recognized by WD software

A few years ago I bought a WD My Book Pro 2. It worked fine for a while, then one of the drives failed and I sent it back to be replaced under warranty. I never got around to setting up the new one ...
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1answer
32 views

CHKDSK stuck on USN Journal

I ran a chkdsk on my failing 3TB WD Green and it's been 18 hours since it ran. It's now frozen on verifying the USN journal. See picture: Seeing as it's frozen, can I unplug my hard drive?
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1answer
84 views

Portable HD transfer speed decelerates to 0 KB

I have a western digital 2 TB portable HD. My laptop is running windows 8.1. I'm having trouble transferring files from on to the other. On occassion transferring files works fine but sometimes I see ...
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1answer
66 views

Is there a way to read the files off of a hard drive that was previously in a Western Digital MyBook External HDD Enclosure?

My external hdd unfortunately took a tumble the other day and it landed square on the usb connector, breaking the socket off so it was inside the enclosure just rattling around, leaving me unable to ...
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1answer
192 views

Files hidden after copying from NAS to NAS using rsync

I have 2 Western Digital NAS: a blue light and a 2TB MyBook latest edition. I enabled ssh on the MyBook and I can use rsync from a terminal to sync files between the 2 NAS. Instead of copying using a ...
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1answer
1k views

Can't format external hard drive (“in use”)

I'm running (via Boot Camp) Windows 7 SP1 on my 32-bit MacBook, and I'm trying to format a new Western Digital My Passport external hard drive to use NTFS. It came formatted of course but I wiped it ...
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1answer
1k views

WD Elements Desktop External - Not recognised on a single computer

My WD Elements Desktop External is no longer recognised on my main computer. It has worked fine in the past, but now all of a sudden is not detected. It does not prompt when plugged in, nor does it ...
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1answer
274 views

Western digital HD WD5000AAJS keeps suspending

I have a 500Gb Western Digital HD WD5000AAJS (ZZYFA0) which keeps to suspend very frequently. When I access it after a couple of minutes I need to wait for it to spin up again. I'm using Win7 ...
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1answer
57 views

What do the numbers on Western Digital drives mean?

There are numerous numbers on a Western Digital drive, MDL (presumably model, ex WD5000BEKT-00KA9T0) -- not sure what the 99KA9T0 is. WWN (ex 50014EE25AC8C945) DCM (ex HBNTJBBB) LBA (ex 976773168) ...
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1answer
229 views

HP 1TB external HDD data recovery

My HP 1TB external HDD stoped working. I was unable to find a service center in my area because it was bought from an online shopping site and some them rejected to service because it was an external ...
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0answers
589 views

hard drive raw read error rate 9

My main HDD is about 2.5/3 years old. All that time, it has been running with about 40-45 (temperature). I have had a HDD failure before and it was really frustrating, I don't want that to happen ...
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254 views

Trying to rescue data from WD My Book Studio II, raid 0

For a friend I'm trying to recover data from a Western Digital My Book Studio II external disk drive enclosure in raid 0 mode. At first I tried to rescue the data under OSX, the OS used by the ...
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1k views

WD SmartWare Drive Unlock, Western Digital?

I bought a 1TB Western Digital (USB3) some days ago. I was using it without any problems, but now whenever I attach it to my laptop USB, the following window up and I can't use it at all. The Drive ...
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263 views

Reading or writing with a 4 WD5000AADS drive RAID 5 array drops to 0 speed

Edit, 10/31: Crash-- complete system lockup. Booted computer, had strange lag for visiting ANY webpage in Chrome.. Figured that either a network problem existed, or Chrome could not write to disk ...
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64 views

Windows 7 doesn't see my 2TB partition created in Windows XP

I connected a new HDD to my PC, to be used as media storage. Device: WD Green 3TB Drive (WD30EZRX). OS: Windows XP x32. I used "Acronis True Image WD Edition". It created 2TB partition with MBR, ...
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211 views

Mapping Western Digital My book World Edition whitelight

I have a WD Worldbook Whitelight, behind a DDNS configured router, with 443 and 22 ports forwarded. Share folders on Worldbook are protected with username and password. While I can access my ...
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456 views

Western Digital external drive issues

I recently bought an external drive from Western Digital, a My Passport Essential se 1TB drive; the smartware software continually says "discovering" and does not stop. On Windows, the operating ...
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2k views

How to format External Western Digital hard disk when all NTFS boot sectors cannot be written to

I want to format my external hard drive which is a Western Digital 500GB, through cmd dos command. But it fails because all NTFS boot sectors are not writable. Here are the commands I gave and what I ...
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0answers
275 views

Disable External Wester Digital MyBook from spinning Down

I have this external hard drive for my cloud; and it constantly spins down. I do want it to do so. How do I disable this at the hardware level? I am able to disable this on my seagate drives at the ...
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21 views

Unable to access Public share on My Book Live NAS

We have a Western Digital My Book Live N.A.S. on the local network, it was mapped as a network drive and has worked great in the past. Recently the router reassigned some of the IPs and it couldn't ...
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22 views

Reallocation Event Count high threshold

I've bought recently a WD black, and I've made a SMART check on it, these are the values : http://prntscr.com/3t6szr The rellocation event count worries me. The HDD works pretty neat tho. Installed ...
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57 views

External Hard drive doesn't show up anywhere

I have already checked Device Manager and Disk Management already so please don't suggest those two. My problem right now is that my WD My Passport stopped being recognized one day out of the blue. It ...
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12 views

Trouble with use MyPassport HDD on VMware machines on Linux

I have a Western Digital My passport 1 TB with USB 3.0 and when I need to use it on my virtual Windows 7 on VMware 10.0.2 in the Ubuntu 14.04, Windows have error with know mypassport. How can I use ...
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96 views

WD My Passport External HD stuck at Formatting

My WD My Passport 1TB stopped working all of a sudden. I just got it 3 months ago. The computer recognizes the hard drive and when I went to Disk Management the file system says RAW. The light just ...
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49 views

HDD Current_Pending_Sector attribute going up and down

I have Western Digital Caviar Black drive (model WD2002FAEX-007BA0). System is running Linux Mint 14. Filesystem on drive ext4. Recently I've got some i/o errors on one of the files. Then I've ...
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165 views

What is the Difference Between WD My Passport Esssentials and WD My Passport Ultra

I'm planning to buy a 2TB WD My passport but then, I'm curious what is the difference between the WD My Passport Essentials and Ultra? I already have a 1TB WD My Passport Essentials which I bought few ...
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241 views

“This device can perform faster.” Appears Even Though I Inserted External HDD to USB 3.0 Port

I have a 1TB WD My Passport external HDD. It supports USB 3.0 and has an USB 3.0 cable. Whenever I connect it to my laptop, the message "This device can perform faster. This USB mass storage device ...
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715 views

“Extra” pins on WD MyPassport hard drive controller board

I know that these pins are not "extra" but I'd like to know what they do... Are they jumpers like the old IDE hard drives had? The drive doesn't want to spin up anymore and I'd like to learn as ...
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57 views

Second Harddrive is failing. Due to Hibernation?

About a year ago my WD Green drive started failing. I started getting BSOD (disk related) and freezes, until it was not readable anymore. It was still recognized in the bios, but it was not mountable ...
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253 views

Win8 BitLocker encrypted WD MyPassport drive does not auto-unlock on boot, but does on hot-plug

I have a WD MyPassport external USB drive (1 TB), encrypted with BitLocker on Windows 8. I have the drive set to auto-unlock in its "Manage BitLocker..." right-click properties. The problem is, it ...
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70 views

Empty .zip file at end of Windows Backup & Restore backup

I have a Windows 7 or Vista computer that was backed up onto an external drive (WD Passport) using Windows Backup & Restore every week for almost a year. Now I am viewing these files on a Windows ...
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79 views

My external hardisk is fully utilized all the time?

I Have a 2TB WD external hardrive, with an USB3 interface. When copying a file to it, the transfer speed is very low (800KB/s ~ 1MB/s) In the taskmanager (under the Performance tab) in windows 8 the ...
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515 views

Configure western digital essential 3TB to work with boxee box

I have a new western digital "my book elements" 3TB external harddrive. When I plug it in via USB to my boxee box it is not recognized. Based on feedback from boxee forums I have tried: GPT ...
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193 views

Any way to recover wdcompass.exe for Western Digital Windows To Go Drives?

I'm trying to test Windows To Go, and am using a My Passport Enterprise drive. I did not see Western Digital's instructions, where they specifically mention running a WDCompass.exe before applying ...
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693 views

WD Disk. Boot disk for patching bad sectors?

Is there an ideal boot disk that can be used to patch bad sectors on a drive from a live USB stick? Have feeling this drive is messing up and want to patch it before things get worse on them.
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567 views

Western Digital Passport Unlock locks again when it sleeps

My Western Digital Passport is password protected and whenever the drive goes back to sleep (or after a unknown period of time) the drive is locked again; as in I need to enter the password again to ...