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If the graphics issue is showing up in bios, then it is not a problem with Windows. Have you tried changing display modes using keyboard shortcuts or BIOS settings? If neither of those work, I would try connecting your laptop to another display, and see if that doesn't fix the resolution problem.


Your screen configuration doesn’t matter. Instead, you need to check your audio output configuration on whether the HDMI output is enabled and selected as the default device. Be aware that some older PC HDMI ports are not equipped to transmit audio.

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