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It depends on what iPod you have. Please give this info next time. Make sure your iPod touch (I hope it's a touch because that would be the problem if it wasn't) is plugged in firmly to the USB slot on your MacBook. Try removing the cord and plugging it into a different slot. Make sure the device is powered on. Also, you should upgrade your computer to OSX ...
For Windows 7 users you can right click on the file and choose properties, then go to the Details page, Microsoft have generously added all we need.
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