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Good day everyone:-) I too have been experiencing very slow response times while browsing files on my 4TB Cloud. I am running a Docsis 3.0 modem with 1000kbps USB although it is not connected trough USB but rather though TCPI. My OS is win 7 64 bit. Contacted WD and was given this page to run a scan on my 4tb my-cloud to diagnose issues that might be the ...


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WD Green Drives are rated for 300,000 load cycles per their spec sheet, and the green drives are designed to unload heads often to conserve power, usually after 8 seconds. High Load cycle counts are definitely a known issue when dealing with WD Green Drives. If you keep an eye on the drives and exceed the rated load and unload, you may want to consider ...


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As Ramhound stated, it seems the drive is failing on a hardware level. Here are some ideas: Trying to get your data back yourself voiding the warranty Open the enclosure and try connecting it directly to the computer using either an adapter or building it directly into a compatible computer. You may be able to access the data (or parts of it) if it was ...



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