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I have a difficulty on updating my Windows 7 Ultimate SP1 through Windows Update!

  • [updated] Windows Update ends up with different errors 80070008 or 8007000e , 80072EE2 , C80003F3, and 80244019.

  • Windows Update Automated Troubleshooter reports (not fixed) :

    RootCause: RC_DataStore

    ErrorCode: 0x8024402C

Other things that I have tried so far :

  • Reboot (charger and battery removed)

  • Updating system/windows date and time

  • Checking Windows Update Options (Notify me when update available but do not download and install automatically)

  • Windows Update is using the latest agent (Windows Update Agent 7.6.7600.320)

  • System scanned for malware or virus - nothing found !

  • Drive C got 109G and Drive D got 29G of free space !

  • MY Windows copy is activated and genuine !

  • [updated] Already signed up for Microsoft Update to get "Update for more products"

  • [updated] I have checked Windows Update service in different times (seems no Windows server down)

  • Internet connection is okay - connected through a Home network with no proxy (Direct Access) !

  • I am using the system as the default Administrator !

  • Microsoft Security Essentials is up-to-date and is the only antivirus software is currently runing on my system !

  • [updated] System File Checker (sfc /scannow) found no missing or corrupted system files as Microsoft Support article kb/929833 suggested !

  • I have recovered my system with my different systerm restore images to fix this but to no avail !

  • [updated] Microsoft Fix it 50202 couldn't fix the problem !

  • [updated] System Update Readiness tool (kb/947821) couldn't help too !

  • After not getting result from above fixes, I reset Windows Update components manually as described by Microsoft Support - article kb/971058 - (even with aggressive mode - renaming SoftwareDistribution folder) but the problem still continues !

I really dont know what to do next ! Need your help ...

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  • I had a similar problem, and it turned out that one of the older packages in the package manager was corrupt. I found an answer here that explained how to purge all related packages, so they would be re-downloaded, and after that everything was peachy. Sorry, I don't have a link anymore. (actually, this is how I came to superuser.com - I joined after that good advice!)
    – Aganju
    Dec 19, 2015 at 15:21
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    0x8024402C = WU_E_PT_WINHTTP_NAME_NOT_RESOLVED (Same as ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server name cannot be resolved) So you have some network issues. Disable the AV suite/firewall
    – magicandre1981
    Dec 19, 2015 at 16:58
  • @magicandre1981 , I turned off my Windows Firewall (I have no other firewall software installed on my PC) but still my problem continues with error 8007000E and sometimes ends up with 80072EE2 ! What do you think ?
    – David
    Dec 20, 2015 at 8:19
  • bro @Aganju I scanned my system files (sfc /scannow) and seems there is missing or corrupted system files : "Windows Resource Protection did not find any integrity violations." ! What do you specifically mean of packages in the package manager !?
    – David
    Dec 20, 2015 at 8:42
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    80072EE2 = ERROR_INTERNET_TIMEOUT, so also network related. 8007000E and C80003F3 = OUTOFMEMORY errors. make sure this update is installed: support.microsoft.com/en-us/kb/3102810 and try again
    – magicandre1981
    Dec 20, 2015 at 19:09

3 Answers 3

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Error code 80072EE2 means ERROR_INTERNET_TIMEOUT, so also network related. The errors 8007000E and C80003F3 mean OUTOFMEMORY. There is an issue in Windows Update, that the service consumes a lot of memory during scanning for updates. Looks you run into the issue. Microsoft fixed that issue with the following update:

Installing and searching for updates is slow and high CPU usage occurs in Windows 7
https://support.microsoft.com/en-us/kb/3102810

So make sure it is installed., to reduce the memory usage and improve installation speed.

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ErrorCode: 0x8024402C

Causes:

These errors may be caused by any of the following issues:

Programs or processes that interfere with Internet communications ( as suggested by magicandre1981)

Resource issues on the computer

High Internet activity

Recoverable database errors

Source

Sounds like a firewall is blocking the connection.

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  • Now my Windows Firewall is completely turned off and this is the only firewall software installed on my PC ! What to do next o_O ?
    – David
    Dec 20, 2015 at 8:20
  • The problem still exists ... Need your help guys ... !
    – David
    Dec 20, 2015 at 12:33
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I encountered error 0x8024402C updating an instance of SQL Server installed on my local development machine. I tried a few of the recommended things, including rebooting, turning off firewalls, and stopping/restarting WUAUSERV.

The machine I was using had a company installed Cisco Anyconnect VPN client for access to the corporate LAN. I was at a client site using their regular Internet connection, and therefore not using the VPN client. Although I was not trying to access the corporate LAN, I found that starting that VPN client, which then routed my Internet requests through that LAN, fixed the 0x8024402C error. I infer that Cisco Anyconnect was likely the culprit blocking access when it was not connected the way it wanted.

For what it's worth.

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