I have 16 important updates in Windows Update waiting to be installed, but they won't install. The general case is the following:
- To install Update X, first I need to install update Y.
- Update Y does not install with the error "This update is not applicable to your computer", even though I've chosen the one for Windows Server 2012 R2 64-bit from the list.
For example: to install KB2919355, first I need to install KB2919442. I go to the page for the latter (because its not on the list on WU) and click on the file for "All supported x64-based versions of Windows Server 2012 R2". When I try to install the file however, I get the above error.
I tried some proposed solutions I found on the net, but they don't work. It was suggested I try the Troubleshooter, but in "All categories" I don't have "Windows Update". I tried stopping the WU and BITS services, then deleting the "SoftwareDistribution" folder, then starting the services again and trying to install it again - same error.
What do I do now?
UPDATE 1: output of command:
PS C:\Users\Administrator> get-hotfix KB3173424,KB2919355,KB2919442
Source Description HotFixID InstalledBy InstalledOn
------ ----------- -------- ----------- -----------
<edited> Update KB2919355 <edited> 7.6.2018 г. 0:00:00
<edited> Update KB3173424 <edited> 6.6.2018 г. 0:00:00
It shows as installed (?), when in the installed updates window it showed as "Failed" (that was before I erased the "SoftwareDistribution" folder. I am downloading some updates manually, because they are prerequisites for the ones in thw WU list, but are not listed in it.
UPDATE 2: I tried these
sfc /scannow
- returns "Windows Resource Protection did not find any integrity violations"
DISM.exe /Online /Cleanup-image /Scanhealth
and
DISM.exe /Online /Cleanup-image /Restorehealth
return "Error: 87 The cleanup-image option is unknown."
UPDATE 3: This is the list of updates that won't insatll:
2017-12 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4054519)
2018-07 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4338815)
Security Update for Windows Server 2012 R2 (KB3004365)
Security Update for Windows Server 2012 R2 (KB3045999)
Security Update for Windows Server 2012 R2 (KB3071756)
Security Update for Windows Server 2012 R2 (KB3081320)
Security Update for Windows Server 2012 R2 (KB3092601)
Security Update for Windows Server 2012 R2 (KB3126593)
Security Update for Windows Server 2012 R2 (KB3146723)
Security Update for Windows Server 2012 R2 (KB3161949)
Security Update for Windows Server 2012 R2 (KB3175024)
Update for Windows Server 2012 R2 (KB2967917)
Update for Windows Server 2012 R2 (KB3000850)
Update for Windows Server 2012 R2 (KB3008242)
Update for Windows Server 2012 R2 (KB3044374)
Update for Windows Server 2012 R2 (KB3077715)
Windows Server 2012 R2 Update (KB2919355)
I checked if some of them are superseded on catalog.update.microsoft.com. None are, except the 2017-12 Security Monthly Quality Rollup (as expected). So the updates are not superseded.
When I type get-hotfix
, from the list of available updates, only KB2919355 lists as installed, so the vast majority are not already installed.
Also, I am getting the updates via WU, so I'd think they'll give me a list according to my architecture (64-bit). Also, when I manually go to the website and choose 64-bit, I get the same error.
So I'm left with pretty much no more options except complete reinstall, but that's not at all guaranteed to solve the problem. Does anybody have any other ideas?
UPDATE 4:
Installed updates (sorry, PS only gives me the date and not time, so there's no way to tell which was the last one installed):
Description HotFixID InstalledOn
----------- -------- -----------
Security Update KB2862152 6.6.2018 г. 0:00:00
Security Update KB2868626 6.6.2018 г. 0:00:00
Security Update KB2892074 6.6.2018 г. 0:00:00
Security Update KB2893294 6.6.2018 г. 0:00:00
Security Update KB2894856 7.12.2018 г. 0:00:00
Security Update KB2898871 6.6.2018 г. 0:00:00
Security Update KB2901128 6.6.2018 г. 0:00:00
Security Update KB2912390 6.6.2018 г. 0:00:00
Update KB2919355 7.6.2018 г. 0:00:00
Security Update KB2922229 6.6.2018 г. 0:00:00
Security Update KB2931366 6.6.2018 г. 0:00:00
Update KB2939087 7.5.2018 г. 0:00:00
Security Update KB2973201 7.12.2018 г. 0:00:00
Update KB2975061 7.5.2018 г. 0:00:00
Security Update KB2976897 7.12.2018 г. 0:00:00
Security Update KB2977765 7.12.2018 г. 0:00:00
Security Update KB2978041 7.12.2018 г. 0:00:00
Security Update KB2978126 7.12.2018 г. 0:00:00
Update KB2999226 7.6.2018 г. 0:00:00
Security Update KB3010788 7.12.2018 г. 0:00:00
Security Update KB3011780 7.12.2018 г. 0:00:00
Security Update KB3019978 7.12.2018 г. 0:00:00
Security Update KB3021674 7.12.2018 г. 0:00:00
Security Update KB3023222 7.12.2018 г. 0:00:00
Security Update KB3023266 7.12.2018 г. 0:00:00
Security Update KB3032663 7.12.2018 г. 0:00:00
Update KB3034348 7.12.2018 г. 0:00:00
Security Update KB3035126 7.12.2018 г. 0:00:00
Security Update KB3037579 7.12.2018 г. 0:00:00
Update KB3042085 7.12.2018 г. 0:00:00
Security Update KB3045685 7.12.2018 г. 0:00:00
Security Update KB3045755 7.12.2018 г. 0:00:00
Security Update KB3046017 7.12.2018 г. 0:00:00
Security Update KB3055642
Security Update KB3059317 7.12.2018 г. 0:00:00
Security Update KB3061512 7.12.2018 г. 0:00:00
Security Update KB3074228 7.12.2018 г. 0:00:00
Security Update KB3074548 7.12.2018 г. 0:00:00
Security Update KB3082089 7.12.2018 г. 0:00:00
Security Update KB3084135 7.12.2018 г. 0:00:00
Security Update KB3086255 7.12.2018 г. 0:00:00
Security Update KB3097997 7.12.2018 г. 0:00:00
Security Update KB3098779 7.12.2018 г. 0:00:00
Security Update KB3102939 7.12.2018 г. 0:00:00
Security Update KB3109103 7.12.2018 г. 0:00:00
Security Update KB3110329 7.12.2018 г. 0:00:00
Security Update KB3126041 7.12.2018 г. 0:00:00
Security Update KB3126434 7.12.2018 г. 0:00:00
Security Update KB3126587 7.12.2018 г. 0:00:00
Security Update KB3133043 7.12.2018 г. 0:00:00
Security Update KB3139398 7.12.2018 г. 0:00:00
Security Update KB3139914 7.12.2018 г. 0:00:00
Security Update KB3155784 7.12.2018 г. 0:00:00
Security Update KB3156059 7.12.2018 г. 0:00:00
Security Update KB3159398 7.12.2018 г. 0:00:00
Security Update KB3162343 7.12.2018 г. 0:00:00
Security Update KB3172729 6.6.2018 г. 0:00:00
Update KB3173424 6.6.2018 г. 0:00:00
Security Update KB3178539 7.12.2018 г. 0:00:00
get-hotfix KB3173424,KB2919355,KB2919442
.... you may need to install theKB3173424
first as per support.microsoft.com/en-us/help/3057448/…. Is there a reason you cannot just use Windows Update to get your updates? You say you have 16 that need to install but it seems you are installing manually instead and not stating what the issue or error is when you try to allow WU apply the updates. Perhaps you are applying out of order or something assuming based on what you see from the 16.