0

If I connect my router directly to the main DSL cable, my internet works just fine. If I connect it to a telephone, it also works. When I try to use a splitter to use both the internet and the telephone, only the telephone works - also tried three different splitters, new cables, the router does not even see a DSL connection.

What could cause this issue?

Splitter:

enter image description here

Improve this question
2
  • Please show a picture and give the model number of the 3 different "splitters" you have tried
    – Caius Jard
    Jul 30, 2019 at 10:05
  • This is the last model I tried to use, it is a splitter with built in filter. amazon.com/In-line-DSL-Filter-w-Splitter/dp/B003807GK6
    – Oh nooo
    Jul 30, 2019 at 11:05

1 Answer 1

Reset to default
1

You need to use FILTERS, not splitters. A splitter just splices the line in 2, and the phone interferes with the DSL. A filter,as the name suggests, prevents this interference by putting a low pass filter on the phone leg.

Improve this answer
4
  • This is the last model I tried to use, it is a splitter with built in filter. amazon.com/In-line-DSL-Filter-w-Splitter/dp/B003807GK6
    – Oh nooo
    Jul 30, 2019 at 11:04
  • What type of DSL do you have? Im scratching a bit but I do note that is a pretty old model - I wonder how well it fairs with VDSL!
    – davidgo
    Jul 30, 2019 at 11:18
  • It's VDSL. The thing is, the internet won't work even if the phone cable is disconnected. If it's plugged into a splitter(filter), it just doesn't work. Strange..
    – Oh nooo
    Jul 30, 2019 at 11:24
  • 1
    Not strange at all. The filter's behavior does not change depending on what's connected – it gives you certain frequencies on the 'DSL' output and certain other frequencies on the 'phone' output, and that's all it does. It won't "turn off" like that.
    – u1686_grawity
    Jul 31, 2019 at 8:40

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .