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When I try to use two apps (first HPSmart and now TextEdit), their window just flashes onto my screen for a split second and then disappears. I can see it open when I press F3, and the dot appears under the icon in my Dock to show it's open, but I can't click on it to use the window or any part of the app. I tried re-starting my browser, and then re-booted the whole computer, and that didn't help. I also tried Force Quit and relaunching the apps, but that didn't help either. I tried shutting down the printer (when it was just HP Smart that wasn't working, but now TextEdit is down too.

2 Answers 2

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Try this…

Quit both apps
Switch to Finder
Cmd ⌘ N for New Finder Window
Shift ⇧ Cmd ⌘ G for Go To
Copy paste ~/Library/Saved Application State/ & hit Enter
Scroll down to find com.apple.TextEdit.savedState
Delete the contents of the folder [not the folder itself]
Scroll down to find folders starting with com.hp. …
Again, delete the contents of each [there may be a few HP folders, so clear them all]

Try launching your apps again.

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  • I tried this and now Finder is not appearing, either.
    – Edith
    Jun 11, 2022 at 11:45
  • What's missing from Finder? Windows, icons, menu bar? Check resource usage in Activity Monitor.
    – Tetsujin
    Jun 11, 2022 at 12:41
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I have the same problem as this, it's because your HP Smart App is not updated. after I updated the software, this problem was resolved. Try updating the HP Smart APP and try running it again. I downloaded it at HP Smart App

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    Jul 3, 2022 at 18:57

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