3

I recently bought a VAIO E Series laptop with an ATI Radeon 7670M and Intel HD Switchable Graphics. Around about one month ago, my computer started shutting down with atikmpag.sys blue screen error and the frequency of the errors kept on increasing with time. I am really worried about my VGA Adapter and whether or not it's gone bad. It's a 3 month old laptop!

I searched on Google about atikmpag.sys BSOD and most of them suggested that my driver probably needs to be updated. I searched the Sony website and also the ATI website, I did have the latest drivers installed. Yet, I uninstalled the driver and installed it back again. But blue screens just keep coming back again and again. It generally happens more frequently when I have a video running and have paused it to do something else.

I hope it's a driver issue!

Edit: Error Code - 0x00000116

Edit 2: Reinstalled Windows. Installed all the drivers again. Doesn't help.

Improve this question
4
  • Is there a bios update available for that model on the Sony website? If so install that, then re-install both video drivers.
    – Moab
    Oct 16, 2012 at 3:57
  • I checked in the support section of the Product. All the drivers and patches are dated 12-Jun-2012 which is a month before I bought the computer. So no updates.
    – Ashin Mandal
    Oct 16, 2012 at 8:10
  • Month is close, double check the versions to be sure they were installed at time of purchase.
    – Moab
    Oct 16, 2012 at 18:16
  • I did reinstall but still the same problem. So now as a temporary solution I have uninstalled the AMD Switchable Graphics driver and am running the computer on just Intel HD Graphics, which I must say is pretty good.
    – Ashin Mandal
    Oct 17, 2012 at 20:28

1 Answer 1

Reset to default
0

It was a driver issue. After upgrading to Windows 8, I saw that there was a new AMD Graphics Driver for Windows 8. Solved my problem since I installed it. This is the driver.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .