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Alright, I've been running into this error for a while now on this pc's ethernet port, and I've looked around for help. However, my situation seems unique in the sense that I can resolve the issue by disconnecting the power to my pc, waiting for around half an hour, and turning it back on. The down side is that anytime I turn it on or off without this period of time to fully reset, I get the error again. So I am using it to write this and am not currently experiencing any issues, but if I restart my pc, say to try a solution, it will give me the error. This makes troubleshooting particularly annoying because while looking for solutions online, I don't have the issue and can't diagnose it. Then when I am having issues, I have to wait with the power disconnected.

The ethernet and wifi connections to other devices work fine. My network adapter drivers are "up to date." I have tried some troubleshooting through the adapter's settings, but to no avail. A few command prompt responses can be found below. This is technically a matter of convenience, but it is an extremely annoying one. I'm not sure what information you would like to have for this, so I'll attempt to provide anything requested. I'm living in a condo temporarily and the default service provider is Cableone, which I'm not a fan of, but I'm moving in a few months. I have an Asus Z87-Plus mobo with Win 10 and an Asus RT-AC68U router. I'm pretty lost at this point.

Adapter Properties: I have gone back and forth with the ipv4 settings (automatic vs specific ip) and have toggled the ipv6 on and off, but it hasn't helped so far. Currently, all ipv4 settings are on automatic and ipv6 is disabled. I'm fairly certain Cableone does not use ipv6

This has been happening on and off for the last few months, but consistently for the last two weeks.

I ran the command submitted as an answer and it currently has no internet capabilities. I ran "ipconfig/all" and will update the information with my phone. Sorry.

Windows IP Configuration
Host Name: Owner-pc
Primary Dns Suffix:
Node Type: Hybrid
IP Routing Enabled: No
WINS Proxy Enabled: No
Ethernet adapter Local Area Connection:
Connection specific DNS Suffix:
Description: Intel(R) Ethernet Connection I217-V 
Physical Address: E0-3F-49-E8-9A-6B
DHCP Enabled: Yes
Autoconfiguration Enabled: Yes
IPv4 Address 169.254.104.16(Preferred) 
Subnet Mask: 255.255.0.0
Default Gateway:
NetBIOS over Tcpip: Enabled

More info: Dr.Zoo helped me go through some things and I went through a few things on my own. Everything we did has now been undone, but these were some strange occurrences. I got Internet back three times through three different ways, restarting the computer resulted in a connection loss again, and repeating the actions did not reestablish a connection. The first thing that got my Internet back briefly was entering a static IP with a default gateway. The second brief period of Internet was when I unplugged my pc for 30 seconds and plugged it back in. The third time I got the Internet was after I enabled manual assigned IPs on the DHCP settings, created a manually assigned IP with my pc's MAC address and IP, changed my pc to a static IP with the IP used in the DHCP setting, then switched my pc setting back to automatically obtaining an IP. Somehow this enabled DHCP, kept my static IP, and connected me to the Internet until I restarted my pc.

Also of note: The automatically obtained IPs that my pc obtains are not within the DHCP pool range set in the router. I presume that is why when it somehow enabled DHCP, but kept my static IP, it connected.

The ping command came back with 0% loss, <1ms for each ping for an average of 0ms.

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    Is your PC set to obtain an IP address automatically? Usually with an IP conflict you get an error about a duplicate IP address on the network, so that may not be the problem. I'm wondering if there is some sort of conflict going on with IPv4 and IPv6. How long has this been occurring?
    – DrZoo
    Jan 17, 2016 at 9:45
  • @DrZoo I edited the original post to include more information.
    – Dallen Rex
    Jan 18, 2016 at 4:42
  • Have you looked at your routers DHCP configuration and tried to assign an IP that is outside of the DHCP pool range?
    – DrZoo
    Jan 18, 2016 at 4:46
  • @DrZoo I have not. I think I could though. I don't really know what that would do, but I'm open to trying it. By "assign an IP that is outside of the DHCP pool range," do you mean assign an IP for my PC or my Router?
    – Dallen Rex
    Jan 18, 2016 at 4:57
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    @DallenRex Why is your default gateway filed empty ? Enter a correct default gateway and it should be done.
    – clhy
    Jan 18, 2016 at 7:30

1 Answer 1

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Try this first. In a cmd prompt with admin privileges run

netsh int ipv4 reset reset.log

This will reset everything back to normal. If your router is serving DHCP up then this will put you back on the internet.

I agree with @The_IT_Guy_You_Dont_Like , you have to have a default gateway. I also disagree with every one else in telling you to mess with the DHCP settings. You could be making matters worse and it's not the problem on all pc's getting DHCP from the router would most likely be having problems. Give that command above a shot and let us know how it works.

EDIT

At this point in time I recommend you reset your router using the gui or the hard reset button. I also recommend you run the above command to reset your networking, a second way to do that is just to right click your NIC and select disable, and then renable it.

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  • ynnekkram and Levi I posted the results of your commands in the initial post. The_IT_Guy_You_Dont_Like I can enter a static IP with a default gateway, but that only worked the first time and hasn't since. When I use the DHCP and automatically obtain my IP from that, it gives me no default gateway. Rowan Kaag Basically, my pc says that the IP configuration is invalid every time the network adapter boots up unless it's from a completely un-powered state like when I unplug my pc and wait. If I do that, it will connect.
    – Dallen Rex
    Jan 18, 2016 at 9:14
  • @DallenRex you didn't run my command... please run it and that should fix it up. You need to undue all the commands you entered into your router.
    – Levi
    Jan 18, 2016 at 9:22
  • What is the ipaddress the router is giving you? I will give you the gateway to use.
    – Levi
    Jan 18, 2016 at 9:24
  • I'm not sure what you mean by "giving" me. My router's IP is 192.168.1.109 currently and the IP obtained by my pc is in the command response I edited into my original post.
    – Dallen Rex
    Jan 18, 2016 at 9:26
  • The address 169.254.104.16 normally means your computer could not reach an DHCP server. Did you reset it and get that address again? Your router has a weird IP address for a home router, did you set it to .109? and what do you mean by currently? Does it change?
    – Levi
    Jan 18, 2016 at 9:36

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