I've had this error for months now and as a result, I rarely use Photoshop. When I open or run Photoshop, there would be a time when Photoshop freezes and then the whole PC freezes as well. Both will then unfreeze, then I receive this error from the taskbar:
Display driver has stopped responding and has recovered
Display driver AMD driver has stopped responding and has successfully recovered
After receiving the error above, I attempt to close Photoshop but the PC would freeze if I do so.
Is there a way to fix this?
Information:
- Windows 10 Home Single Language (November Update, 1511)
- 64-bit Operating System
- Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz 1.80 GHz
- RAM: 4.00 GB (3.89 GB usable)
Update: I would also like to inform that an automatic update on the AMD drivers last August.
However, the sticker near the keyboard of my laptop says Radeon Graphics HD 8530M and not Radeon R5 M240. Could this be a problem?