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Even if this MS blog and this superuser answer claim the huge message header can be reduced by clicking the arrow:

enter image description here

It does not work on my system. The arrow is not there: enter image description here

My Outlook version is 15.0.4849.1000 (32 bit) running on Windows 7 64-bit.

How to get it back? Or is there another way to reduce the header?

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  • Do you have KB2837618 installed? That is required for that option to work.
    – Unfundednut
    Sep 15, 2016 at 12:30
  • 1
    I believe that, unfortunately, the minimize button is only available for those who make use of the right side or bottom reading pane. If you don't use a reading pane, and instead open each message in a separate window, you do not get the minimize option.
    – harrymc
    Sep 15, 2016 at 19:13
  • @harrymc I read that as well and tried it. I still had the twisty to collapse and expand even after a restart of Outlook.
    – Unfundednut
    Sep 15, 2016 at 23:22
  • Try turning off High DPI. Outlook 2016 also has that button the separate message window, by the way.
    – Daniel B
    Sep 16, 2016 at 7:52

2 Answers 2

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+50

Workaround: hiding the entire header.

As the other answer stated, this is not available in Message view. As a workaround, you can show/hide the entire message header by using Actions menu:

enter image description here

In many cases you know very well who the recipients are, what is the message subject etc. so completely hiding this information might not pose a big problem.

Using Customize... command (right-click the ribbon) you can add command for showing/hiding message header directly to the ribbon so you will be able to toggle the visibility quickly, without diving into the menu.

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One key information is apparently missing from both of your references:

That feature works only when you read the message only when you read the mail in the main window of Outlook (your first screenshot, Reply, Reply All, Forward links are visible), but not when you're reading it in it's own window (your second screenshot).

So your system works as expected.

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