I set up a rule to forward all incoming mail and it did not work.
Tried the same with a redirect in the rule instead of forward.
I've essentially done step by step everything in this guide, and still no dice.
I logged in to the webmail service and made a rule there and still, it does not work.
The email is an outside domain, my other rules that sort emails to folders are working fine.
I read this answer on Microsoft.com and it said
UPDATE: In Outlook.com/Settings/Options/Mail/Accounts there is a heading called Forwarding. When I clicked this, a message appeared to say that Forwarding was turned off (even tho' my rule was ON), to discourage Spam.
However that setting is nowhere to be found on our webmail service or in outlook.
What additional steps might be needed to get the redirect or forwarding rules working? I have access to the exchange server if necessary. I only want to set this rule up on one account.