3

For the last couple of days Windows 10 restarts randomly after every couple of minutes. Sometimes it gets into a loop and restarts again before even completing the previous start up.

I have unsuccessfully tried the following to solve this issue:

  1. Uninstalling and reinstalling a fresh Windows 10
  2. Unplugging all the USB devices
  3. Removing the RAM modules, cleaning the slots, and leaving in only one module (plus changing the RAM slot used)
  4. Cleaning the PC with a blower
  5. Removing one of the two hard drives
  6. Running diagnostics (where everything passed)

I don't know what to do now.

Note: Booting in Safe Mode, Windows 10 works fine, with no restarting.

12
  • 1
    in what I had already experienced, it might indicate some hardware / driver problems. The fact that on safe mode it's working fine, should that a faulty driver or piece of hardware or special functionality of a hardware doesn't get used in safe mode. It also could mean that your computer power supply is not good enough and can't power all of your equipment. this could happens if you have a high power graphic card, for instance. Not sure enough to make that comment a clear answer, however.
    – Pacopaco
    Aug 11, 2018 at 10:36
  • Could youu give more details ? Seems like a desktop computer, not a laptop, right ?
    – Pacopaco
    Aug 11, 2018 at 10:39
  • The power supply rating (Wattage) and components used would be interesting to know. A friend of mine had a very similar issue, in his case it was a poor power supply.
    – confetti
    Aug 11, 2018 at 10:40
  • My machine is Dell Precision T3500, 16 GB Ram, 2 Hard Disk (1 Tb and 500 Gb) Respectly and Graphics card is EVGA Nvidia gtx 1050 ti (4-GB)
    – Haziq
    Aug 11, 2018 at 10:41
  • That comes with a 525W power supply and an Intel Xeon 5600 Series CPU. Should be sufficient to me.
    – confetti
    Aug 11, 2018 at 10:44

2 Answers 2

0

I think in the safe mode, windows system just loads a little driver. My instinct tells me that the problem has something with the video driver. Tried to delete the driver.

Also monitor the temperature of CPU and graphics card. Does it exceeds the upper limit.

12
  • I have installed the latest driver for the video card available on the internet from the manufacturer/vendor site but the problem still exist
    – Haziq
    Aug 12, 2018 at 9:18
  • Based on windows 7 cpu meter gadget Cpu usage is 1 or below 1 while the Ram usage is 9. For the graphics card temperature I don't know where to look
    – Haziq
    Aug 12, 2018 at 9:21
  • not necessarily the latest driver, you need a stable one. Uninstall the driver, let see if it can work smoothly without the driver.
    – ztdep
    Aug 12, 2018 at 10:53
  • Windows 10 automatically update driver if driver is not installed. Before I have updated latest driver from the internet I was using Windows default driver which windows installed on it,s own
    – Haziq
    Aug 12, 2018 at 10:57
  • shutdown the update. just have a try.
    – ztdep
    Aug 12, 2018 at 10:59
0

Update: I was to unable to solve this issue therefore I have changed my machine which is working fine now. Following are the update of steps which I have unsuccessfully tried the solve this issue:

1) I have change the power supply

2) I have change operating system from windows to Linux Ubuntu

3) I have asked this above question in another website forum and follow the members suggestions ( https://forums.techguy.org/threads/computer-restarting-randomly.1214471/ )

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .