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My parents live in a house where one router just can't supply the entire space with wifi. To resolve this, we use a D-Link router that was lying around in "glorified switch" mode.

That sounds reasonable, but in practice, whenever I'm connected to the SSID associated with my switch router, I go from 15MBPS on the main router down to <2MBPS consistently. I've spent half the morning trying to troubleshoot this, but no luck so far.

I've been able to notice a few things that may help with troubleshooting:

  • It seems like the DHCP server is disabled on the secondary router (good news for the "glorified switch" theory, I guess), since all the routing seems to be happening through the main router, even when connected to the switch router. To determine this, I ran a quick traceroute to an external address, and the first hop is through my main router's IP, not the switch one's.
  • I am totally unable to to connect to the admin page of my switch router. My first thought was it's because both routers have the same default gateway IP, but no. One is on 10.0.0.138, and the other is supposed to be on 192.168.0.1. Unfortunately, no dice there.
  • I tried to sneak out the IP address of the second router by checking the list of connected devices for the main one, but for some reason it's an IPv6 address that's entirely unpingable/unresolvable/inaccessible.

Are there any flaws in my troubleshooting logic so far? Can you see any glaring misunderstandings I have w.r.t how my network is setup? I am by no means even slightly conversant in networking, so please bear with me.

Thanks a lot for any help or advice! :)

Edit: We run some patching lines of unknown nature between floors in the house, and so far the switch router was plugged into a wall-mounted ethernet port. I just did a quick test to eliminate that variable by taking the switch router and plugging it straight into the main router, and who could have guessed it.. I get 10MBPS down on the switch router now, so 75% of my transmission loss is due to whatever it is we have running in the walls. I still have -5MBPS down compared to the main router, so I'll do a factory reset on the switch and make sure everything is set up correctly.

Edit2: OK so I've had the setup as configured by me running for a couple of days, and I've run into a bunch of weird behaviors:

  • Sometimes I'd lose connectivity when on the "AP" wi-fi. When I switch networks and then back, I get a "password invalid" error. This has happened to me both on phones and laptops. After a while, it seemingly self-resolves
  • My phone is getting assigned an IP in the 169.254.X.X range when on the secondary wi-fi network, which seems like bad news. Unsurprisingly, no internet access in that config. Again, DHCP server is off on the secondary router, and I've reserved a static IP for the secondary router on the primary.

Any advice for these new quirks?

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  • Welcome to Super User! What model is the D-Link router? One of the IPs isn't right because a 10.x.x.x network can't talk with a 192.168.x.x network without a router in full-router mode which yours isn't being in switch-mode. Dec 16, 2018 at 12:39
  • What is the D-Link model? Dec 16, 2018 at 13:27
  • It's a DIR-615 router Dec 16, 2018 at 13:35
  • If you want to access the admin interface of your D-Link router, it needs to be in the same subnet as the other devices. You can easily change this. DHCP still needs to remain disabled, of course.
    – Daniel B
    Dec 16, 2018 at 15:23
  • Hiya :) yep I just did a factory reset on the D-link router, and set it on the same subnet as the primary router. thanks! Dec 16, 2018 at 15:29

2 Answers 2

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The flaw I can see here is that the router and the switch are not in the same network segment.

While one is in 10.0.0.X, the other is on 192.168.0.X. Ideally, both should be the same segment, so no special routing is required. The switch could get its IP address from the router via DHCP or have a static IP address.

If you have difficulties entering the log-in page of the D-Link, you could perhaps connect via cable to your computer, both otherwise isolated from the network, then the D-Link followed by the computer. If the D-Link is still unreachable, perhaps a factory reset could fix the issue.

This is the most that can be said with the information you supplied. For better answers, you should specify the router and switch models, their setting that you might have changed, whether wired or wireless, and how you have measured the speeds.

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  • I'll group my answer to both replies, since you seem to both be reacting to something I may have mis-explained. The default IP address of my switch router used to be 192.168.0.1, but this address does not resolve. The only address I have for it is an IPv6 address, and I have no idea if the switch router has been set statically to some address on the 10.0.0.X segment (in any case, I don't see this info anywhere). Aside from this, is there anything else that would explain losing over 10MBPS from one to the other? Dec 16, 2018 at 13:13
  • More info is required for anything better than unbiased theories.
    – harrymc
    Dec 16, 2018 at 14:46
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Since it appears to be a wiring issue somewhere and not related to either router, this is where I'd start:

  1. Check the patch cables you're using between each router and the wall. You can test them by plugging them in, one at a time, directly between each router like you did already when you were able to get a 10Mb download speed.

  2. Replace each RJ-45 wall ports. You can get them at Lowes, Home Depot, etc., and they should come with a plastic punch-down tool. If the end next to your main router is a patch panel, you should be able to use the plastic tool to re-punch the suspect wires and if it doesn't work still you'll need to pull the cable out and redo it. If you do pull them out, you can also try moving the cable to a free port.

  3. If one and two don't solve the issue, the problem might be with the cable in the wall itself and needs to be replaced. Could be a bent, chewed, cheap or otherwise damaged wire.

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    Thanks a lot for the advice! :) The ports are quite new but since they're so cheap, I think will take your suggestion and just replace them completely. That way I'll make sure they're wired correctly. My initial thought was that the only solution is to pull the cable and replace it (or just buy a mesh wifi setup to avoid cable altogether hahaha), but I think the progressive approach you outlined is much more prudent. Dec 17, 2018 at 15:09

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