0

I have tried many solutions but nothing worked so i am posting this question. Windows Server 2012 R2 Server logging me out randomly with an "Event Id 7002: User Logoff Notification for Customer Experience Improvement Program" after i disconnect a session via remote desktop connection. I have already tried, as suggested in this link Disconnect a RDP-Session (with Windows Server 2012 R2) without the user being logged out. I have tried to change the settings for lock screen and screen saver, such that the user always stays logged in. Unfortunately, they also did not work. Is there a way to keep the user always logged in with out this Event Id 7002?

5
  • Would help if you included the session timeout settings.
    – Greg Askew
    Aug 18, 2019 at 18:09
  • @Greg Askew: I tried to change the session time out settings in group policy but it didn’t help
    – DelMub
    Aug 19, 2019 at 3:51
  • Computer Confguration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Session Time Limits -> Set time limit for active but idle Remote Desktop Service sessions -> State was set to Enabled -> and Idle Session Limit to Never AdditionallyComputer Confguration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Session Time Limits -> Set Time limit for logoff of RemoteApp Sessions -> Disabled
    – DelMub
    Aug 19, 2019 at 7:59
  • You missed the one setting that logs off sessions.
    – Greg Askew
    Aug 19, 2019 at 11:21
  • Do you mean Computer Confguration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Session Time Limits -> Set time limit for logoff of RemoteApp Sessions -> Disabled ??
    – DelMub
    Aug 20, 2019 at 6:03

0

You must log in to answer this question.

Browse other questions tagged .