0

I was normally using windows 10 as i do every day, when it got stuck on some heavy operations. I thought it was normal as my computer hardware is quite slow. After waiting i decided to force reboot it.

At this point i was unable to boot back in Windows. After showing the windows logo it started doing some weird attempt to recovery which always led to a black screen. The same screen showed up when trying to get into safe mode.

I booted my Ubuntu and created a bootable Windows 10 USB to try to recover the disk. When i booted the USB the windows logo showed up, and then we are back to a black screen. (Without the recovery attempt). I also tried to create the bootable usb from an another Windows computer using both rufus and the Windows Media Creation Tool. Neither of them worked.

What am i missing? Any suggestions?

1
  • are you sure it booted from the usb drive ?? Could have been that it was booting from the HDD ?
    – Elmo
    Oct 28, 2019 at 9:43

1 Answer 1

0

Few things to try if you haven't already:

  • Ensure all external devices and peripherals like USB, external HDD, printers etc are unplugged (except for keyboard/mouse) and then restart.

  • When you're at the black screen try CTRL + ALT + DEL. If this wakes
    the PC, it should be on a screen where there are power options on the bottom right. Click restart (or hold shift then click restart for
    boot into safe mode).

  • An alternative to this is holding Win key + CTRL + Shift + B to
    attempt to restart display drivers. If successful there's meant to be a beep which at least shows Windows is responsive.

  • If you haven't already try powering down the PC by holding the power button in for 5-10 seconds. Or alternatively powering it off then
    unplugging it from the mains power for a minute then powering back
    on.

Hope it helps.

1
  • The problem turned out to be the ssd where i had windows installed, it had many damaged sectors. I still don't understand why having it plugged in while booting windows from the usb was preventing the usb with windows from booting.
    – Bumba99
    Oct 29, 2019 at 11:33

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .