Starbucks indicates:
If the Starbucks WiFi page does not pop up, open a browser, navigate to a website, and you will be redirected to the WiFi landing page.
Observations
An attempt to assist a friend at Starbucks wifi was unsuccessful in resulting the SBUX landing page. Device = MS surface (Windows): ipconfig indicated that the access point assigned the device a LAN IP address and the gateway's IP address. Attempts to ping itself were successful, however, attempts to ping the gateway's LAN IP failed
The Surface device was assigned a LAN IP and gateway address (172.16.224.1). Attempts to point the web browser to http://172.16.224.1 failed and did not return the landing page.
A MacBook air was successfully connected to the Wifi and a similar ping test was performed:
ping -c 1 172.16.224.1
returns:
PING 172.16.224.1 (172.16.224.1): 56 data bytes
92 bytes from 10.128.128.128: Communication prohibited by filter
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 5b9e 0 0000 40 01 04e5 172.16.226.3 172.16.224.1
It seems the network is setup to intentionally deny use of ping.
QUESTIONS
- Based on the observation can one conclude that the Surface's wifi layer is working correctly in the sense that there is no wifi setting on the Surface to be configured?
The MacBook would not return the landing page:
http://172.16.224.1
From the surface, what commands can summon the SBUX landing page or enable the request?
What additional troubleshooting could have been done from the Surface PC to diagnose an actionable solution?