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I bought a ViewSonic VA2432 monitor yesterday which is 75hz, 24 inches, and IPS panel. Ever so often, my monitor gives a black screen whenever I play video games or just simply voice chatting with my friends on discord. I use the HDMI cable that came along the monitor. I use this ViewSonic Monitor as my main screen and my laptop monitor as my secondary screen simply because this viewsonic monitor has a wider screen. My laptop is an Asus TUF FX504 series with 12GB RAM and Nvidia 1050ti graphics card. I tried every possible solution on the internet with updating my monitor drivers, graphics drivers, and even turning off the settings on my PCI Express while on High Performance battery mode. I also tried a different HDMI cable instead of the free cable that came with the monitor.

Any help would be much appreciated :)

update: the monitor would only go black whenever I'm using an application that uses my microphone (Discord)

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  • Can you try changing your screen settings to 'Second Screen Only'? Might help :) Jan 5, 2021 at 6:58
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    Yes but then that would defeat the purpose of having a double monitor setup since it would be very useful to me for multitasking.
    – chasers _
    Jan 5, 2021 at 7:21
  • Are you connecting the cable directly to the laptop? I've had a similar issue with a docking station in the past.
    – gronostaj
    Jan 13, 2021 at 11:58
  • Yes it's connected to my laptop using the HDMI to HDMI cable that came with the monitor. What's weird is after using it for 1 week, I noticed that the constant black screen would only happen whenever I'm using an application that uses my microphone (like discord)
    – chasers _
    Jan 13, 2021 at 14:22
  • how were you able to resolve the issue?
    – chasers _
    Jan 13, 2021 at 14:35

1 Answer 1

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I have the same laptop and the same problem as you. What fixes the problem for me is using a wireless connected microphone instead of a wired one. For example I use both wired and bluetooth earphones at the same time. I use the wired ones for the output and the bluetooth ones for the input and I make sure the bluetooth ones are set as input in all voice applications.

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