1

I enabled Diagnostic logging in the Windows 10 Mail app, but I don't know where to find these logs:

enter image description here

Through logs I'm trying to find out why my emails get stuck in the outbox and are not sent. This only happens for one particular email account and the issue goes away after I restart the system. So I know it's not because of misconfiguration or incorrect password.

I know this question has been asked before, but there are no answers. Thank you!

1
  • More than likely in the users Temp folder
    – Moab
    Apr 16, 2021 at 19:00

1 Answer 1

0

I found it. After enabling the verbose diagnostic logging, an ETL file (HxmLog.etl) can be found in this directory:

%localappdata%\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\

You have to open that file in Event Viewer to see the logs.

I found this by using the Resource Monitor to see which files were opened by the process.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .