0

I'm using Thunderbird with 2 different IMAP email providers. I've been using them for months. Recently though, when I start Thunderbird, my IMAP folders (apart from Inbox) have vanished. When I go through the "Subscribe" dialogue, I can see the folders listed, but subscribing has no effect, and in the activity manager I see

"The current command did not succeed. The mail server for the account *** responded: subscribe failed"

This message appears once for every folder I attempt to subscribe to.

I've tried deleting my local Thunderbird MSF files, and restarting - no change. I'm using Ubuntu 20.04.02 with Thunderbird 78.11.0 (from the standard repository).

How can I get my IMAP folders successfully subscribed?

Update: following this SU tip I un-ticked "Show only subscribed folders" which at least allows me to see all my folders. I'd quite like to solve the problem directly though.

Improve this question
2
  • 1
    If nothing changed on your end, have you tried asking the mail provider if they have changed anything that might cause this ?
    – Silbee
    Aug 10, 2021 at 10:45
  • @Silbee Good point - I was about to respond that these are 2 different mail providers, but in fact they're both Microsoft under the hood... so perhaps something did change
    – Dan Stowell
    Aug 10, 2021 at 11:47

0

Reset to default

You must log in to answer this question.

Browse other questions tagged .