When did this started happening? Just 3 days ago.
Situation
When I open my laptop in the morning, it's able to connect to our 5GHz WiFi. Then, after some 1-3 hours, the connection suddenly gets cut off and then switches to our 2.4GHz WiFi. At that point, the 5GHz WiFi is still visible, but when I attempt to connect to it, it says "Can't connect to the network". After some 3-8 minutes, the 5GHz WiFi disappears from the list.
I can make the 5GHz WiFi reappear on the list by disabling the adapter, then re-enabling it again, but it still won't let me connect, and after 3-8 minutes, it will disappear once again.
Things I have tried
- I tried executing
netsh winsock reset catalog
thennetsh int ip reset reset.log hit
into the Command Prompt and then restarting. There are some instances that I can connect once again after doing this, but the situation is just the same. - I tried doing
ipconfig /reset
andipconfig /renew
, nothing changes. - I tried shutting down the computer and turning it on again, nothing changes.
- I tried turning off the router for a few minutes and turning it on again, nothing changes.
- I tried rolling back the driver, uninstalling it, updating it, nothing changes.
- I tried changing properties in the Advanced section of the adapter properties, including changing preferred band, roaming aggressiveness, etc., nothing changes.
- I troubleshooted the problem using Diagnostic Tool, and the diagnosis suggests it could be a problem with either the wireless adapter or the access point, but nothing changes.
- I tried turning off all the gadgets that are using WiFi in the house, thinking it might be address conflict that's causing the problem, still can't connect.
Laptop specifications:
- Ideapad Slim 3
- 8GB RAM
- AMD Ryzen 5 5500U
- AMD Radeon Integrated Graphics
- Qualcomm Atheros QCA61x4A Wireless Network Adapter
Note: My laptop is brand-new, just a month old.
What seems to be the problem? Thank you for answering.
.ac
? If 5G actually refers to.ac
Wi-Fi please correct it in the question go 5GHz, as 5G and 5GHz are entirely different concepts. The problem isn't necessarily in your laptop, so what router(s) do you have exactly?