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I got a new Dell XPS 13 today but unable to go into BIOS.

I tried F2 after restart I tried via system menu Nothing worked the screen stays black but the machine is running. Shortcut to restart graphic connection (ctrl shift windows B vs BSOD) brings no changes.

I noticed that I cannot boot in safe mode also.

I have no clue what could be the reason.

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    For accessing the firmware make sure you're using the key or key combo mentioned in the manual. You may try FN+F2 or others. Mar 5, 2022 at 20:54
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    Also, from a running system, do a Restart. See if (a) there is a message on screen to enter setup and / or (b) the correct function key starts BIOS. Restart slows down to allow entering BIOS.
    – John
    Mar 5, 2022 at 20:56
  • I used FN+F12. No auccess Mar 5, 2022 at 21:51
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    From windows hold the shift key down when you click Restart, see if you can F2 into the bios at the Dell logo screen.
    – Moab
    Mar 5, 2022 at 22:31
  • As for SAFE mode, interrupting boot multiple times by holding down the power key is a means to enter boot selection menu -- but only in emergencies, since there's a chance it might cause disk corruption. Mar 6, 2022 at 0:52

1 Answer 1

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Press F12 when Dell logo appears

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