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Whenever I want to standby or hibernate Windows 7, It takes some times in blank monitor and gives a blue screen error and shuts down. Details below about Error message that Windows showed:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800744B060
BCP3: FFFFF800048D0748
BCP4: FFFFFA8008539460
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090910-33961-01.dmp
C:\Users\Ali\AppData\Local\Temp\WER-120869-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

How do I repair that and what's the problem's origin?

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  • I don't think it belongs here. Howerer, it's driver problem, try googling each hardware component you have.
    – ruslik
    Nov 30, 2010 at 0:33
  • excuse me for the mistaken place of my question. Do you mean I shouldn't ask this in the whole of stakoverflow? | also I've several hardwares. it's hard to know which is the problem. What should I googling about them? - Cheers
    – 1Geeky
    Nov 30, 2010 at 0:47
  • 1
    @1Geeky: ex: google WD10EARS windows 7 64bit BSOD hibernate
    – ruslik
    Nov 30, 2010 at 0:52
  • BSODs during hibernate or standby, or during resume from those, are almost always due to a bug in the power management code of a driver. Examination of the "minidump" file using WinDbg will usually tell you which driver was involved.
    – Jamie Hanrahan
    Jun 23, 2016 at 17:39

1 Answer 1

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This should help you out on different methods to troubleshoot BSOD issues:

http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/1d8560d1-5e4c-4a97-8f44-9545626d6837

Also, I read down the forum a little ways and found information about a hotfix that seems to match your symptoms. Try that out and let us know how it goes.

KB975599 - Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep, into hibernation, or when you restart the computer: "0x9F "

Go to http://support.microsoft.com/kb/975599 and click on the link View and request hotfix downloads, select the platform (x64), and type in your email twice and type in the captcha ad click request hotfix.

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1
  • Thanks a lot, My problem has been solved but I don't know whether by the hotfix you mentioned or by download and install service pack 1 on windows 7. Regards :)
    – DummyBeginner
    Sep 28, 2011 at 14:47

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