For the last few weeks, I have not been able to start Skype or Windows Messenger ndue to some issue with dsound.dll
. The error shown (same for both apps) is as follows:
Problem signature:
Problem Event Name: InPageCoFire
Error Status Code: c000009c
Faulting Media Type: 00000003
Damaged file name: dsound.dll
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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I have tried reinstalling Directx (using the directx_Jun2010_redist.exe
file from Microsoft.com) but to no avail. I believe this is Directx 9.x but I have not been able to find an exe for Directx 10 which is installed by default on Vista.
The below is my laptop config:
OS: Windows Vista Home Basic SP2
Processor: Intel Pentium Dual CPU T3200 @ 2GHz
RAM: 4GB
Original Question posted at StackOverflow.