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I'm really annoyed right now. I brought this 1TB external HDD (brand: WD elements) about 3-4 days ago. I put two partitions onto it, one Mac journal partition (for Mac) and one for PC to be able to be read, however, it has just stopped working now!

If I plug in the HDD via USB, the two partitions does not show up on my desktop, nor anything that relates to the HDD, now I went to Disk Utility to check, I can see both partitions on the application, recently I verified the disk, it said it was corrupt and needs repairing, so I thought WTF? I went ahead and repaired the disk, it took roughly 4 hours to do so (I only have 9GB worth of files at the moment on the HDD).

After that, an error message was saying that the disk did not eject properly -- I did not do anything, I did not pull off the USB or switch off the HDD.

Problem is, I have very important files on the HDD which I really, really, really need to recover and get it back...

I restarted my Mac recently too, then I unplugged my HDD and plugged it back in, nothing still shows up! The HDD was again appearing in Disk Utility, but one of the partitions has been renamed which was the Mac partition, it has been renamed to disk1s1 and I don't know why... The other partition has not been renamed.

If I go to Terminal and go to /Volumes, I can only see my MacBook HDD. All I need is to be able to get back the files I have stored on my HDD asap in an effective and loss-proof method then I have no idea what to do next except to format the HDD all over again. I really need help with this.

EDIT: I've just again verified the disk, it told me to repair it (again).

enter image description here

EDIT #2: I saw both partitions on the desktop, I opened up the Mac partition and went to copy all the files to the desktop, but the transfer speed was so slow (10KB/s at least) and only transferred every 10~ seconds (10-30KB). Finder.app suddenly froze and then I had to relaunch Finder.app. I cannot see the two partitions again in the desktop and I ejected the HDD from Disk Utility and re-plugged the USB and now I get this:

enter image description here

In Disk Utility I cannot do anything else, the two partitions does not show in Disk Utility:

enter image description here

Also, I cannot repair it whatsoever, please... I have no idea what to do and I'm real annoyed with this!

EDIT #3: Just tried to erase/format the HDD, it cannot proceed:

enter image description here

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    Return it and get a new one. It's broken. It happens.
    – Daniel Beck ♦
    Oct 22, 2011 at 14:46
  • After 3 days of purchase... damn...
    – MacMac
    Oct 22, 2011 at 14:48
  • You could try the other USB port. Maybe it's your computer. But other than that, either the controller or the disk itself have problems, as indicated by that last screenshot (and the rest of your post, really). Since it's a bundle product, you shouldn't care which of the components it is, and just replace it.
    – Daniel Beck ♦
    Oct 22, 2011 at 15:04
  • Yeah. I'm just in contact with the seller, I'm returning it. Cheers.
    – MacMac
    Oct 22, 2011 at 15:14

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